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Mainstreaming
Comprehensive, Integrated,
     p          ,    g    ,
Financial Literacy Programs
  as an Emplo ee Benefit
        Employee

       By Estelle Ople Osorio
              Managing Director
 Biz Whiz Business Training and Consultancy
                  @            p
            hello@bizwhiz.com.ph
          http://www.bizwhiz.com.ph
• When we say GO!, go around the room,
  introduce yourself, and ask if any of
  them fit the descriptions on the card.

                         Ask them to write
                         their name under
                         the description that
                         they agree with.
• You will each receive a bingo card with
  descriptive statements.
• Each person can only sign your bingo
  card ONCE. Bawal umulit!
• Sh t BINGO once you have at least
  Shout                 h     tl  t
  one person’s name under each
  description.
  d    i ti
B                    I                    N                    G                     O
                    I love shopping,       I am not able to       We have a         I have an
I do not have an    and I tend to buy     save a portion of        financial        emergency fund
emergency fund.        on impulse.            my salary           education         that will last at
                                              regularly.          program.          least 6 months.



  I have some        Money causes          I do not have a      I am debt-free!          I have life
credit card debt.     me stress.               budget.
                                                   g                                    insurance.


I do not have a       I do not know          BONUS               I consistently      I am invested in
     plan for        anything about          Your name         save a portion of         stocks.
   retirement.
   retirement             stocks.
                          stocks                                   my salary.
                                                                      salary


    I have no       I like going to the     I worry about      I have a financial    I am invested in
 financial plan     casino to unwind.      providing for my    plan to reach my      mutual funds or
  whatsoever.
    h t                                   child’s education.
                                           hild’ d      ti     goals and d
                                                                   l    d dreams         UITFs.
                                                                                         UITF


 I help others       I owe money to       I don’t know what    I am saving up for    I am saving and
without helping       some friends /       a mutual fund is.      my children’s      planning for my
    myself.             relatives.                                 education.           retirement.
C O N G R A T U L A T I O N S!
What did you notice about the
        bingo card?
Financial illiteracy has been
called “the most glossed over
  and ignored worker issue
             today.
             today ”
    -- Metlife 8th Annual Study of
       Metlife,
   Employee Benefit Trends, 2010
Reasons to Invest in Financial
  Literacy Programs as an
      employee benefit
1.
1 It is the right thing to do
                           do.
2. It is less expensive to educate
   workers on how to manage their
   money and maximize their employee
   benefits than it is to give them higher
   salaries.
       l i
3. Financial difficulties negatively
   impact employee productivity.
                       productivity
Reason #1
       R      #1:

It is the right thing to do.
• Most Filipinos do not take Retirement Planning seriously.
• Most do not know or understand what their company’s
  policy is on retirement benefits.
The question isn’t at what age
              isn t
 I want to retire, it’s at what
           income.

     ~George Foreman
“The
  “Th worksite i th perfect place to provide
           k it is the     f t l        t       id
basic, unbiased financial education and training
  for
  f employees. When employees learn about
         l        Wh          l       l       b t
 basic saving, debt management and investing
   concepts, they can immediately apply these
         t th         i      di t l        l th
concepts to their health care, retirement savings,
          and personal savings plans.”
             d         l    i       l     ”
                         –
          The Wellness Councils of America
     “Financial Wellness Goes Mainstream”, 2007
Reason #2:

It is less expensive to educate
             p
  workers on how to manage
   their money and maximize
employee benefits than it is to
     p y
    give them higher salaries.
“If employees do not have the financial
  skills to maximize the benefits being
  provided to them, they will: push for
  more benefits be less financially
          benefits,
  secure, and be more likely to be
  dissatisfied with their compensation ”
                          compensation.

        ---   (Martha Priddy Patterson 1997)
                             Patterson,
It s
It’s not about what you earn
                        earn.
It’s about how much you can
            keep.
Earned $40 M in 2009
                2009.

Almost filed bankruptcy
that same year.




Still owes the IRS $7 M in taxes!
Bought a house in New York, Rhode Island, New
Orleans, Newport Beach, San Francisco, Las
Vegas, Bavaria Germany, England, the Bahamas
and many other places.
That includes two
                            castles: one in
                            England, and the
                            other in Germany.




This is a picture of the
Schloss Neidstein castle
which Cage bought in
          g      g
2007. It has 28 rooms and
395 acres of forest.
He purchased 22
                            automobiles--
                            including 9 Rolls
                            Royces and a
                            $500,000
                            Lamborghini
                            Miura SVJ.




That does not yet
include     his   private
Gulfstream jet ($45M), as
well as 4 yachts.
He also had…
      • A $1.6 M comic
        book collection,
      • A dinosaur skull
        worth $$276,000,
      • A penchant for
        $2,000
        $2 000 snacks at
                     k t
        caviar hotspot
        Petrossian,
        Petrossian
      • And had given at
        least $3M to charity
                      charity.
It s
It’s not about what you earn
                        earn.
It’s about how much you can
            keep.
Reason #3:

Financial difficulties negatively
impact employee productivity
                     productivity.
HR Issue       Impact to Employer                How Financial Wellness
                                                 Programs Can Address the
                                                 Issue
Turnover and   Costs for replacing highly        Financial education can improve
Loyalty to     trained professionals can         employee loyalty by increasing their
Employer
E l            exceed a f ll year’s salary.
                      d full      ’    l         satisfaction with pay and benefits.
                                                    ti f ti     ith       db    fit
               61% of employees who are          Employees who understand and
               very satisfied with their         are satisfied with their
               benefits also feel a very         compensation and benefits are less
               strong sense of loyalty to        likely to leave the company for a
               their employer, according to      higher paying job elsewhere.
               Metlife’s 10th Annual Study
               of Employee Benefits report.
Productivity   Employees dealing with            Financial wellness programs can
               financial stress spend            help employees resolve their most
               company time dealing with         pressing financial issues so they
               their financial woes at work --   are no longer operating in a state of
               as much as 20 hours per           financial emergency and can be
               month per employee,
                           employee              more productive at work.
                                                                      work
               according to the Personal
               Finance Employee Education
               Foundation.
Society for Human Resource
 Management survey says:
 M            t
• 49% of HR professionals said employees are
     %        p                     p y
  stressed by an “overall lack of monetary
  funds to cover their personal expenses.”
• 24% said money woes are l di to
          id                  leading
  “employee absenteeism and tardiness.”
• 22% of HR professionals attribute worker
  money woes to “credit card debt” and the
  same number also cited “home mortgage
  payments.”
• 12% of HR professionals said “education
  expenses
  expenses” were causing workers’ financial
                            workers
  stress that was noticeable in the workplace.
“Financial literacy training makes employees
  and managers more knowledgeable. A spin- spin
  off is that employees feel taken care of. And
  with greater financial literacy and
  confidence, they are usually more
  productive while working and less
  distracted b fi
  di                            ”
            d by financial woes.”
                       i l

           » Ri H i HR M
             Rita Harris, Manager, G
                                   Greenberg F
                                        b    Farrow
Generic Financial Literacy
       Programs

           vs.

Comprehensive Financial
   p
  Literacy Programs
Generic Financial Literacy Programs
 • Usually short talks (1 to 2 hours) on general
   principles you should follow to become more
   fiscally fit (Save. Live within your means.
   Avoid debt.)   )
 • Gives mostly information on how to prevent
   financial distress, but offers little concrete
   advice t th
     d i to those who are already i di t
                       h        l d in distress.
 • May mention investment options (stocks,
   bonds,
   bonds mutual funds) but do not discuss how
   to start investing.
 • Good as an eye-opener but rarely results in
                    y p                  y
   behavioral change.
Comprehensive Financial
        Literacy Programs
• Can be short talks, but tackling specific
  issues in depth (I.e. saving up for retirement,
  getting out of debt, investing in stocks,
     tti     t f d bt i     ti i t k
  bonds or mutual funds).
• P
  Program ideally would cover:
            id ll        ld
  – Preventive information
  –RRemedial assistance and advice f th
          di l    i t        d d i for those
    experiencing financial crisis
  – Productive information for those considering
    financial opportunities
Sample Topics for Preventive
            Education
•   How to spend less and save more
•   Creating financial plan f your f t
    C ti a fi        i l l for        future
•   Setting up an emergency fund
•   Saving for your children’s education
•   Planning for your retirement
•   Protecting yourself and your family with
    insurance
Sample topics for those in
   financial stress or distress
• Getting out of debt
• How to get emergency loans
• Taking charge of your finances
Sample topics for those
       considering financial
          opportunities
•   Stock Market Investing for Beginners
•   Investing in Mutual Funds for Beginners
•   Fixed income instruments for Beginners
•   Forex trading for Beginners
•   How t Start a Business with S ll
    H    to St t B i          ith Small
    Capital
Capital Gains
C i l G i (MER)

2003   2007  2010                  2012
P8.73 P90.45 P 190                 P 224

    TOTAL CAPITAL APPRECIATION: 
Global Trends and
International Best Practices on
  Financial Literacy Programs
Best Practices
• Make sure company policy and benefits are
  integrated into the module or program.
• Educate throughout the year.
• Actively promote company financial literacy
  programs t your employees.
             to           l
• Offer one-on-one financial coaching and advice to
  your employees
        employees.
• Measure results by conducting a financial fitness
  test before and after the program.
                            p g
Case Studies

    • IBM has its “Money Smart”
      program       for   its    US
      employees. This program
      provides in-person and
      web-based seminars, one-
      on one
      on-one planning sessions
      and online tools that cover
      issues such as managing
      debt       and        housing
      expenditures.
    • More        than        60,000
      employees have already
      participated in the program.
Case Studies: Mountain
 America Credit Union
           • 5 weeks after their
             training program:
             – 98% h d an
                    had
               emergency account
               compared to 61% at
               the beginning
               th b i i
             – 84% knew their net
               worth compared to
                         p
               12% in the beginning
             – 11% reduction in
               consumer debt
Steps in Implementing a
   Successful Financial Literacy
    Program in your Company
• Secure the support of senior management and
  iron-out any budgeting issues for the program.
• Ask employees what topics they would like to have
  covered.
• Invite speakers and/or training p
          p                     g providers to
  conduct the talks. Make sure speakers customize
  module to include company policies and to answer
  your employees’ needs.
Steps in Implementing a
  Successful Financial Literacy
            Program
• Choose presentation type, such as pre- or post-
  working h
      ki hour sessions, l
                    i      lunch and l
                               h d learn sessions
                                                i
  or teleconferences / webcasts.
• S l t date/s and ti / f the program.
  Select d t /    d time/s for th
• Promote the program through internal
  communications four to six weeks before the first
  session. Send a reminder the week of the
  presentation.
  presentation At the end of the presentation
                                  presentation,
  promote the details for the next presentation.
“Knowledge is only potential power. Real
 Knowledge
  power is when you put your knowledge
  into action. To achieve financial
  freedom, you need to take action.”
Thank you!




For inquiries about our comprehensive financial
 literacy and other training programs please feel
                             programs,
  free to call us at 975-9559 / 623-9601 or e-mail
           us at hello@bizwhiz.com.ph :)

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Mainstreaming Comprehensive, Integrated Financial Literacy Programs as an Employee Benefit

  • 1. Mainstreaming Comprehensive, Integrated, p , g , Financial Literacy Programs as an Emplo ee Benefit Employee By Estelle Ople Osorio Managing Director Biz Whiz Business Training and Consultancy @ p hello@bizwhiz.com.ph http://www.bizwhiz.com.ph
  • 2.
  • 3. • When we say GO!, go around the room, introduce yourself, and ask if any of them fit the descriptions on the card. Ask them to write their name under the description that they agree with.
  • 4. • You will each receive a bingo card with descriptive statements.
  • 5. • Each person can only sign your bingo card ONCE. Bawal umulit!
  • 6. • Sh t BINGO once you have at least Shout h tl t one person’s name under each description. d i ti
  • 7. B I N G O I love shopping, I am not able to We have a I have an I do not have an and I tend to buy save a portion of financial emergency fund emergency fund. on impulse. my salary education that will last at regularly. program. least 6 months. I have some Money causes I do not have a I am debt-free! I have life credit card debt. me stress. budget. g insurance. I do not have a I do not know BONUS I consistently I am invested in plan for anything about Your name save a portion of stocks. retirement. retirement stocks. stocks my salary. salary I have no I like going to the I worry about I have a financial I am invested in financial plan casino to unwind. providing for my plan to reach my mutual funds or whatsoever. h t child’s education. hild’ d ti goals and d l d dreams UITFs. UITF I help others I owe money to I don’t know what I am saving up for I am saving and without helping some friends / a mutual fund is. my children’s planning for my myself. relatives. education. retirement.
  • 8. C O N G R A T U L A T I O N S!
  • 9. What did you notice about the bingo card?
  • 10. Financial illiteracy has been called “the most glossed over and ignored worker issue today. today ” -- Metlife 8th Annual Study of Metlife, Employee Benefit Trends, 2010
  • 11. Reasons to Invest in Financial Literacy Programs as an employee benefit 1. 1 It is the right thing to do do. 2. It is less expensive to educate workers on how to manage their money and maximize their employee benefits than it is to give them higher salaries. l i 3. Financial difficulties negatively impact employee productivity. productivity
  • 12. Reason #1 R #1: It is the right thing to do.
  • 13. • Most Filipinos do not take Retirement Planning seriously. • Most do not know or understand what their company’s policy is on retirement benefits.
  • 14. The question isn’t at what age isn t I want to retire, it’s at what income. ~George Foreman
  • 15. “The “Th worksite i th perfect place to provide k it is the f t l t id basic, unbiased financial education and training for f employees. When employees learn about l Wh l l b t basic saving, debt management and investing concepts, they can immediately apply these t th i di t l l th concepts to their health care, retirement savings, and personal savings plans.” d l i l ” – The Wellness Councils of America “Financial Wellness Goes Mainstream”, 2007
  • 16. Reason #2: It is less expensive to educate p workers on how to manage their money and maximize employee benefits than it is to p y give them higher salaries.
  • 17. “If employees do not have the financial skills to maximize the benefits being provided to them, they will: push for more benefits be less financially benefits, secure, and be more likely to be dissatisfied with their compensation ” compensation. --- (Martha Priddy Patterson 1997) Patterson,
  • 18. It s It’s not about what you earn earn. It’s about how much you can keep.
  • 19. Earned $40 M in 2009 2009. Almost filed bankruptcy that same year. Still owes the IRS $7 M in taxes!
  • 20. Bought a house in New York, Rhode Island, New Orleans, Newport Beach, San Francisco, Las Vegas, Bavaria Germany, England, the Bahamas and many other places.
  • 21. That includes two castles: one in England, and the other in Germany. This is a picture of the Schloss Neidstein castle which Cage bought in g g 2007. It has 28 rooms and 395 acres of forest.
  • 22. He purchased 22 automobiles-- including 9 Rolls Royces and a $500,000 Lamborghini Miura SVJ. That does not yet include his private Gulfstream jet ($45M), as well as 4 yachts.
  • 23. He also had… • A $1.6 M comic book collection, • A dinosaur skull worth $$276,000, • A penchant for $2,000 $2 000 snacks at k t caviar hotspot Petrossian, Petrossian • And had given at least $3M to charity charity.
  • 24. It s It’s not about what you earn earn. It’s about how much you can keep.
  • 25. Reason #3: Financial difficulties negatively impact employee productivity productivity.
  • 26.
  • 27.
  • 28. HR Issue Impact to Employer How Financial Wellness Programs Can Address the Issue Turnover and Costs for replacing highly Financial education can improve Loyalty to trained professionals can employee loyalty by increasing their Employer E l exceed a f ll year’s salary. d full ’ l satisfaction with pay and benefits. ti f ti ith db fit 61% of employees who are Employees who understand and very satisfied with their are satisfied with their benefits also feel a very compensation and benefits are less strong sense of loyalty to likely to leave the company for a their employer, according to higher paying job elsewhere. Metlife’s 10th Annual Study of Employee Benefits report. Productivity Employees dealing with Financial wellness programs can financial stress spend help employees resolve their most company time dealing with pressing financial issues so they their financial woes at work -- are no longer operating in a state of as much as 20 hours per financial emergency and can be month per employee, employee more productive at work. work according to the Personal Finance Employee Education Foundation.
  • 29. Society for Human Resource Management survey says: M t • 49% of HR professionals said employees are % p p y stressed by an “overall lack of monetary funds to cover their personal expenses.” • 24% said money woes are l di to id leading “employee absenteeism and tardiness.” • 22% of HR professionals attribute worker money woes to “credit card debt” and the same number also cited “home mortgage payments.” • 12% of HR professionals said “education expenses expenses” were causing workers’ financial workers stress that was noticeable in the workplace.
  • 30. “Financial literacy training makes employees and managers more knowledgeable. A spin- spin off is that employees feel taken care of. And with greater financial literacy and confidence, they are usually more productive while working and less distracted b fi di ” d by financial woes.” i l » Ri H i HR M Rita Harris, Manager, G Greenberg F b Farrow
  • 31. Generic Financial Literacy Programs vs. Comprehensive Financial p Literacy Programs
  • 32. Generic Financial Literacy Programs • Usually short talks (1 to 2 hours) on general principles you should follow to become more fiscally fit (Save. Live within your means. Avoid debt.) ) • Gives mostly information on how to prevent financial distress, but offers little concrete advice t th d i to those who are already i di t h l d in distress. • May mention investment options (stocks, bonds, bonds mutual funds) but do not discuss how to start investing. • Good as an eye-opener but rarely results in y p y behavioral change.
  • 33. Comprehensive Financial Literacy Programs • Can be short talks, but tackling specific issues in depth (I.e. saving up for retirement, getting out of debt, investing in stocks, tti t f d bt i ti i t k bonds or mutual funds). • P Program ideally would cover: id ll ld – Preventive information –RRemedial assistance and advice f th di l i t d d i for those experiencing financial crisis – Productive information for those considering financial opportunities
  • 34. Sample Topics for Preventive Education • How to spend less and save more • Creating financial plan f your f t C ti a fi i l l for future • Setting up an emergency fund • Saving for your children’s education • Planning for your retirement • Protecting yourself and your family with insurance
  • 35. Sample topics for those in financial stress or distress • Getting out of debt • How to get emergency loans • Taking charge of your finances
  • 36. Sample topics for those considering financial opportunities • Stock Market Investing for Beginners • Investing in Mutual Funds for Beginners • Fixed income instruments for Beginners • Forex trading for Beginners • How t Start a Business with S ll H to St t B i ith Small Capital
  • 37. Capital Gains C i l G i (MER) 2003 2007 2010 2012 P8.73 P90.45 P 190 P 224 TOTAL CAPITAL APPRECIATION: 
  • 38. Global Trends and International Best Practices on Financial Literacy Programs
  • 39. Best Practices • Make sure company policy and benefits are integrated into the module or program. • Educate throughout the year. • Actively promote company financial literacy programs t your employees. to l • Offer one-on-one financial coaching and advice to your employees employees. • Measure results by conducting a financial fitness test before and after the program. p g
  • 40. Case Studies • IBM has its “Money Smart” program for its US employees. This program provides in-person and web-based seminars, one- on one on-one planning sessions and online tools that cover issues such as managing debt and housing expenditures. • More than 60,000 employees have already participated in the program.
  • 41. Case Studies: Mountain America Credit Union • 5 weeks after their training program: – 98% h d an had emergency account compared to 61% at the beginning th b i i – 84% knew their net worth compared to p 12% in the beginning – 11% reduction in consumer debt
  • 42. Steps in Implementing a Successful Financial Literacy Program in your Company • Secure the support of senior management and iron-out any budgeting issues for the program. • Ask employees what topics they would like to have covered. • Invite speakers and/or training p p g providers to conduct the talks. Make sure speakers customize module to include company policies and to answer your employees’ needs.
  • 43. Steps in Implementing a Successful Financial Literacy Program • Choose presentation type, such as pre- or post- working h ki hour sessions, l i lunch and l h d learn sessions i or teleconferences / webcasts. • S l t date/s and ti / f the program. Select d t / d time/s for th • Promote the program through internal communications four to six weeks before the first session. Send a reminder the week of the presentation. presentation At the end of the presentation presentation, promote the details for the next presentation.
  • 44. “Knowledge is only potential power. Real Knowledge power is when you put your knowledge into action. To achieve financial freedom, you need to take action.”
  • 45. Thank you! For inquiries about our comprehensive financial literacy and other training programs please feel programs, free to call us at 975-9559 / 623-9601 or e-mail us at hello@bizwhiz.com.ph :)