Dispute resolution is an alternative to litigation that can help resolve conflict without the cost and time involved in going to court. Dispute resolution is most commonly used in civil cases where there are no criminal charges. Mediation and arbitration are two of the most common types of alternative dispute resolution. With both these, the involved parties work together with a neutral third party to try and reach the best conclusion for all. The key difference is the decision of an arbitrator is legally binding, while a mediator can only make suggestions. Dr Edgar Paltzer provides tactical and strategic negotiation support in disputes as part of his legal practice. Whichever method of alternative dispute resolution you choose, these tips can help you to achieve a successful outcome.