Usabilty lab: a PC with a webcam that feeds video/audio into another conference room.
Currently 4 members in Usability and Accessibility services within Information Technology Services.
Work covers a wide range of products/projects, from designing UIs for custom built applications, to reviewing and redesigning websites used by students, staff and the general public, to improving both desk and web-based applications used by Monash staff to 'run the business'.
Conduct around 5 usability tests a year, using between 4 - 8 participants.
Audio/video is captured using Morae and streamed into another conference room so that clients, stakeholders, etc. can observe sessions. Some of the projects that we've been involved in that students may be familiar with are designing the online version of the course handbooks, working on a redesign of the Course Finder search engine and related pages and usability testing the online application tool for international students.
Andrew Sweeney Usability Consultant Monash University ITS Web Centre