Personal Information
Organization / Workplace
Washington D.C. Metro Area United States
Occupation
Principal
Industry
Hospitality / Leisure
About
My background spans the hospitality industry: fine dining and quick service; recreation and sporting events; lodging and airports; campus and healthcare dining; retail stores and wholesale food distribution; catering for 2 to 1+ million (Presidential Inaugural Events).
2010 to present - CEO of consulting business specializing in organizational management, Lean Six Sigma, management training, and leadership coaching. Author of the forthcoming book, The Food Eatery Manager's Bible– how to ‘process manage’ food service excellence! (due out on Amazon.com 6/13).
1995-2010 - Vice President, Operations over 80 profit & loss operations, $130M revenue including wholesale produce dist...
Tags
manual
continuous improvement
employee empowerment
client retention
lean six sigma
customer service
food
processes
menu engineering
competitive edge
management
restaurant
See more
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Personal Information
Organization / Workplace
Washington D.C. Metro Area United States
Occupation
Principal
Industry
Hospitality / Leisure
About
My background spans the hospitality industry: fine dining and quick service; recreation and sporting events; lodging and airports; campus and healthcare dining; retail stores and wholesale food distribution; catering for 2 to 1+ million (Presidential Inaugural Events).
2010 to present - CEO of consulting business specializing in organizational management, Lean Six Sigma, management training, and leadership coaching. Author of the forthcoming book, The Food Eatery Manager's Bible– how to ‘process manage’ food service excellence! (due out on Amazon.com 6/13).
1995-2010 - Vice President, Operations over 80 profit & loss operations, $130M revenue including wholesale produce dist...
Tags
manual
continuous improvement
employee empowerment
client retention
lean six sigma
customer service
food
processes
menu engineering
competitive edge
management
restaurant
See more