1. RAJEEV GUPTA
HANDPHONE : 9312799211
OBJECTIVE
To impart my best efforts and bring profitability to both the company and
myself.
EXPERIENCE
Jan' 2008–Till Date COLT Technology Services India (P) Limited.
Team Lead – Change Management
 Managing a team of change analysts to handle RFCs from COLT
internal and OLOs.
 Managing 3 processes - Network Operations, Internal IT and CMS
(Colt Managed Services).
 Owner of COLT Change Management processes and leading process
change initiatives to improve quality of service to COLT's customers.
 Ensuring OLAs/ SLAs are maintained to support quality of delivery to
end-customer. Current OLA performance is 100% since May 2008 for
Change Management Team.
 Responding to escalations and interfaces with other processes and
functions.
 Responsible for all reporting and trend analysis activity related to
change management.
 Maintaining foundation data and addition of new users to Remedy
Change Management Tool.
 Training users across COLT on Change Management Process and
Tool.
 Received Outstanding Teamwork Award for Q1 & Q2 2008.
Mar' 2007–Jan’ 2008 Aptech Limited.
Manager Projects
 Handling various training projects for Aptech on Pan-India as well as
Nepal, Sri Lanka & Bangladesh (For Project Nokia).
 Team of 34 trainers based of Delhi Regional office.
 Top earner with Nokia Project where telecom trainings were involved.
 Helped in establishing VPN connectivity from Nokia Finland at Delhi
and Mumbai to maintain IPR confidentiality.
 Troubleshoot Cisco Systems VPN Client side connectivity over LAN
as well as dial-up environments.
 Pull reports from LMS and data validation.

2. Apr' 2005–Mar’2007 NIS Sparta Ltd.
State Learning Lead
 The company is owned by Reliance Anil Dhirubhai Ambani Group.
 Was heading UP(E) and UP(W) telecom circles.
 KRA’s include conducting Concern Validation Studies; provide
training/ expertise to clients’ staff and showing positive impact in
clients’ growth.
 Specialised on Reliance Broadband Division Products like ADSL, FLP,
BroadNet.
Sep' 2003–Apr’ 2005 Anand Group.
General Manager - Projects
 Anand Group has been servicing power sector in the field of Electrical
Switchboards, UPS, Inverters, DG Sets, and Turnkey Electrical
Installations from the year 1979. The Company is managed by
Technocrat Professionals, and has emerged as a leading manufacturer
of High Value Electrical and Electronic equipment. The group has 2
companies namely – Anand Power Limited and Anand Control
Systems (P) Ltd.
 Anand Control Systems (P) Ltd is High Power Partner of American
Power Conversion (APC) for it’s entire range of Infrastructure &
Power Products like IT Racks for data centers and UPS systems.
 KRAs included creating & managing all projects for key accounts like
Ericsson, Cisco, Microsoft, Citibank, Yahoo, Vertex, Fidelity,
Convergys, Nestle, Pepsi, Maruti, BSNL, Aajtak and through various
consultants.
 Solution Design (Power and Data Center)/ presentation as per
customer’s specific design.
Nov' 2001–Aug’ 2003 Adhunik Power Systems Pvt. Ltd.
Senior Project Manager – Telecom Vertical
 Adhunik Power Systems offers High Value Power Management and
Protection solutions to cellular operators in India. The company has
developed an innovative indigenous microcontroller based Power
Regulator which optimizes the power usage at various telecom/ cellular
sites. Also, the product portfolio includes External Lightning and
Electrical Surge Protection Devices as per IEC 61312, SMPS (DC
Power Supply) and Solar Power Solutions.
 Developed export base. Went to Yangon (Myanmar) to study the
telecom market feasibility. Breakthroughs in Motorola, Spectranet and
Touchtel in India. Total handling of UAE business associate in terms
of solution designing/ tender preparation/ backend product sourcing/
negotiation. Bagged order for USD1.2 million from Sudatel in
SUDAN.
 Looked after all major cellular operators viz., Bharti, Hutchison, BPL,
Idea, Reliance and Hexacom.
RGNOKIA@GMAIL.COM
B-10/ 137A, UDAIGIRI 2, SECTOR-34, NOIDA.-201 301 (U.P.)
PAGE 2 OF 4

3. Jan'2000-Oct'2001 Technet Software Solutions (P) Ltd
Southridge, SC
Project Manager
 A company specializing in Network Solutions & System Integration.
 Work profile included designing and presentation of networks (Fibre
Optic/ copper) for corporates like Wildlife Institute of India, GNDU
(Amritsar).
 Designed network for Wildlife Institute of India, Guru Nanak Dev
University, UTI and HDFC.
 Implementation of the projects – Review of PERTs, Backend liaisoning
for equipment’s/ materials procurement.
 KRA included backend liaisoning with TATA INFOTECH, HFCL,
TCIL for SI Projects.
 Liaisoning & trainings with AMP, LUCENT, COMPAQ, TechPacific
and 3-COM.
Sep'1997–Jan'2000 Software Technology Group Intl Ltd
Southridge, SC
Center Manager
 Responsible for achieving Sales and Profit Targets; Did a total
turnaround of the center into a profit center.
 Competition Review and Analysis/ Facility & Time Management/
Batch Management measures implemented.
Jun'1992–Aug'1997 Automation Systems
Southridge, SC
Manager – Technical & Sales
 The company is a Distributor of Office Automation Products Range of
erstwhile Godrej & Boyce Manufacturing Ltd.
 Was responsible for Corporate Accounts. Got breakthrough in Maruti
Udyog Ltd, Narora Atomic Power Station, Directorate General Border
Roads Organisation and BTPS.
 Also handled IOC, NTPC and WAPCOS.
 Technical Support to Executives as well as customers for better
retention.
RGNOKIA@GMAIL.COM
B-10/ 137A, UDAIGIRI 2, SECTOR-34, NOIDA.-201 301 (U.P.)
PAGE 3 OF 4

4. EDUCATION
2008 ITIL V3 Foundation COLT Technology Services India
(P) Ltd Score 90%
2008 PRINCE2 Practitioner COLT Technology Services India
(P) Ltd Score 78%
2007 ISO 9001:2000 Aptech Limited
2004 STC (L&T) Lucknow
Electrical Design of Switchgear Assembly.
2001 NILEM Chennai
Diploma in TQM and ISO 9000.
1993–1998 Delhi College of Engineering Delhi University
B. Tech (Electronics).
1989–1992 Pusa Polytechnic Delhi
Diploma in Electronics & Communications Engineering.
IT SKILLS
Cisco VPN, MS Office.
Windows NT. Internet/ Mails
DATE OF BIRTH
29-APRIL-1971.
RGNOKIA@GMAIL.COM
B-10/ 137A, UDAIGIRI 2, SECTOR-34, NOIDA.-201 301 (U.P.)
PAGE 4 OF 4