Personal Information
Organization / Workplace
Amsterdam Area, Netherlands Netherlands
Occupation
Head of Sales (Asia) at Stars and Stories
Industry
Design
Website
www.qeuep.com
About
Kazuya is CEO of qeuep. He has taken leadership roles in organization design in marketing, sales and services for more than 20 years across Asian countries.
Prior to launching his own venture, he had experienced various leadership role at Microsoft. He was responsible for over one billion business per annual and achieved double digit growth over years. Kazuya started working on customer experience at Microsoft from 1995 using service design to understand customer journey in trouble shooting and improve customer experience for Microsoft technical support.
Kazuya commenced his professional career as public relation specialist at a Saatchi & Saatchi company helping brand and public awarene...
Tags
デザイン思考
サービスデザイン
リーンスタートアップ
design thinking
service design
イノベーション
事例
デジタルトランスフォーメーション
公共サービス
インターネット
ディスラプト
スタートアップ
グロースハック
経営改革
電子政府
eガバメント
デジタルガバメント
エストニア
オープンデータ
gov.uk
イギリス
アメリカ
アジャイル
コミュニティー
シェア経済
airbnb
ウーバー
uber
エアビ
シェアエコノミー
service
lean startup
collaboration
hr
organization design
communications
corporate
ux
See more
Presentations
(7)Likes
(1)On Service Design Take 2
Patrick Quattlebaum
•
10 years ago
Personal Information
Organization / Workplace
Amsterdam Area, Netherlands Netherlands
Occupation
Head of Sales (Asia) at Stars and Stories
Industry
Design
Website
www.qeuep.com
About
Kazuya is CEO of qeuep. He has taken leadership roles in organization design in marketing, sales and services for more than 20 years across Asian countries.
Prior to launching his own venture, he had experienced various leadership role at Microsoft. He was responsible for over one billion business per annual and achieved double digit growth over years. Kazuya started working on customer experience at Microsoft from 1995 using service design to understand customer journey in trouble shooting and improve customer experience for Microsoft technical support.
Kazuya commenced his professional career as public relation specialist at a Saatchi & Saatchi company helping brand and public awarene...
Tags
デザイン思考
サービスデザイン
リーンスタートアップ
design thinking
service design
イノベーション
事例
デジタルトランスフォーメーション
公共サービス
インターネット
ディスラプト
スタートアップ
グロースハック
経営改革
電子政府
eガバメント
デジタルガバメント
エストニア
オープンデータ
gov.uk
イギリス
アメリカ
アジャイル
コミュニティー
シェア経済
airbnb
ウーバー
uber
エアビ
シェアエコノミー
service
lean startup
collaboration
hr
organization design
communications
corporate
ux
See more