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NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING
	
   	
   	
   	
   	
  /	
  	
  	
  
NATIONAL	
  COMMUNITY	
  HEALTH	
  SURVEY	
  
MARCH 2013
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
METHODOLOGY	
  
Between	
  January	
  12	
  –	
  January	
  20,	
  2013,	
  PSB	
  conducted	
  a	
  total	
  
of	
  1,004	
  telephone	
  interviews	
  with	
  the	
  U.S.	
  General	
  PopulaQon	
  	
  
2
AUDIENCE	
  
SAMPLE	
  
SIZE	
  
MARGIN	
  
OF	
  ERROR	
  
All	
   U.S.	
  General	
  Popula/on	
   1004	
   +/-­‐3.09%	
  
SeTng	
  
Urban	
   443	
   +/-­‐4.66%	
  
Suburb	
   306	
   +/-­‐5.60%	
  
Rural	
   251	
   +/-­‐6.19%	
  
Age	
  
Under	
  30	
   100	
   +/-­‐9.80%	
  
30-­‐60	
   595	
   +/-­‐4.02%	
  
Over	
  60	
   309	
   +/-­‐5.58%	
  
Annual	
  Household	
  
Income	
  
Less	
  Than	
  $50K	
   410	
   +/-­‐4.84%	
  
$50K-­‐$125K	
   349	
   +/-­‐5.25%	
  
Over	
  $125K	
   111	
   +/-­‐9.30%	
  
Ethnicity	
  
White	
   637	
   +/-­‐3.88%	
  
African	
  American	
   123	
   +/-­‐8.84%	
  
Hispanic	
   120	
   +/-­‐8.95%	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
1.	
  Americans	
  are	
  health-­‐conscious	
  and	
  overwhelmingly	
  
consider	
  themselves	
  healthy	
  
	
  
2.	
  While	
  Americans	
  feel	
  closely	
  connected	
  to	
  their	
  neighbors,	
  
they	
  do	
  not	
  believe	
  that	
  their	
  health	
  is	
  affected	
  by	
  their	
  
neighbors	
  
	
  
3.	
  Instead,	
  Americans	
  believe	
  a	
  variety	
  of	
  other	
  community	
  
factors	
  are	
  important	
  to	
  their	
  health	
  
	
  
4.	
  Americans	
  view	
  health	
  care	
  providers	
  as	
  parBcularly	
  
important	
  to	
  community	
  health	
  
	
  
5.	
  Americans	
  value	
  online	
  resources	
  as	
  important	
  health	
  care	
  
tools	
  
	
  
WHAT	
  WE	
  LEARNED	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
3
NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING
AMERICANS	
  ARE	
  HEALTH-­‐CONSCIOUS	
  AND	
  
OVERWHELMINGLY	
  CONSIDER	
  THEMSELVES	
  
HEALTHY	
  
FAMILY	
  AND	
  HEALTH	
  ARE	
  TOP	
  PRIORITIES	
  OF	
  AMERICANS	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
5
6	
  
7	
  
10	
  
23	
  
50	
  
70	
  
Your	
  Social	
  Life	
  
Community	
  Service	
  
Your	
  Hobbies	
  And	
  Leisure	
  Time	
  
Your	
  Job	
  
Your	
  Health	
  
Taking	
  Care	
  Of	
  Your	
  Family	
  
PrioriQes	
  
Which	
  of	
  the	
  following	
  do	
  you	
  consider	
  to	
  be	
  your	
  1-­‐2	
  biggest	
  prioriBes?	
  
v 64%	
  of	
  Americans	
  over	
  the	
  age	
  of	
  60	
  say	
  health	
  is	
  a	
  top	
  priority	
  
57%	
  OF	
  AMERICANS	
  THINK	
  ABOUT	
  THEIR	
  HEALTH	
  AT	
  LEAST	
  
ONCE	
  PER	
  DAY	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
6
N=
36	
  
21	
  
15	
  
8	
  
18	
  
More	
  Than	
  Once	
  Per	
  Day	
   Once	
  Per	
  Day	
   A	
  Few	
  Times	
  a	
  Week	
   Once	
  Per	
  Week	
   Less	
  Than	
  Once	
  Per	
  Week	
  
Thinking	
  About	
  Health	
  
How	
  oFen	
  do	
  you	
  think	
  about	
  your	
  own	
  health?	
  
v African	
  Americans	
  think	
  about	
  their	
  health	
  the	
  most	
  frequently	
  –	
  54%	
  
of	
  them	
  think	
  about	
  it	
  more	
  than	
  once	
  per	
  day	
  
AMERICANS	
  OVERWHELMINGLY	
  FEEL	
  GOOD	
  ABOUT	
  
THEIR	
  HEALTH	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
7
Good	
  Personal	
  Health	
  
Generally	
  speaking,	
  how	
  would	
  you	
  rate	
  your	
  own	
  personal	
  
health?	
  Showing	
  very	
  +	
  somewhat	
  good	
  and	
  very	
  +	
  somewhat	
  bad	
  
90	
  
9	
   1	
  
Good	
  
Bad	
  	
  
Don’t	
  know	
  
v Personal	
  health	
  rated	
  as	
  Very	
  Good:	
  
Low-­‐income	
  
43%	
  
Middle-­‐income	
  
47%	
  
Upper-­‐income	
  
60%	
  
A	
  MAJORITY	
  OF	
  AMERICANS	
  THINK	
  THAT	
  THEIR	
  HEALTH	
  
HAS	
  NOT	
  CHANGED	
  RECENTLY	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
8
Change	
  in	
  Past	
  5-­‐10	
  years	
  
Would	
  you	
  say	
  that	
  your	
  health	
  has	
  generally	
  improved,	
  stayed	
  
the	
  same	
  or	
  goden	
  worse	
  since	
  you	
  have	
  moved	
  into	
  your	
  
community?	
  Asked	
  of	
  those	
  who	
  have	
  moved	
  in	
  past	
  5	
  years	
  
Would	
  you	
  say	
  that	
  your	
  health	
  has	
  generally	
  improved,	
  stayed	
  
the	
  same,	
  or	
  goden	
  worse	
  in	
  the	
  past	
  5-­‐10	
  years?	
  Asked	
  of	
  those	
  
who	
  have	
  not	
  moved	
  in	
  that	
  Fmeframe.	
  	
  
19	
  
26	
  53	
  
Improved	
  
Goden	
  Worse	
  	
  
Stayed	
  The	
  Same	
  
N=
49	
   47	
   45	
  
35	
   35	
   33	
   32	
  
29	
  
26	
  
23	
   22	
  
17	
  
10	
  
There	
  are	
  
more	
  
convenient	
  
areas	
  to	
  walk,	
  
bike	
  or	
  
exercise,	
  such	
  
as	
  parks	
  and	
  
gyms	
  
People	
  are	
  
more	
  educated	
  
about	
  their	
  
health	
  
There	
  are	
  
more	
  healthy	
  
food	
  op/ons	
  
conveniently	
  
available	
  
My	
  economic	
  
situa/on	
  is	
  
be]er	
  
Be]er	
  access	
  
to	
  health	
  
informa/on	
  
and	
  services	
  
online	
  
I	
  feel	
  safer	
   I	
  can	
  access	
  
be]er	
  
healthcare	
  
I	
  can	
  access	
  
more	
  
affordable	
  
healthcare	
  
My	
  neighbors	
  
are	
  living	
  
healthier	
  lives	
  
My	
  neighbors	
  
are	
  more	
  
commi]ed	
  to	
  
each	
  other	
  
My	
  neighbors	
  
are	
  happier	
  
Government	
  
programs	
  are	
  
more	
  
accessible	
  
Other	
  
Factors	
  That	
  Have	
  Improved	
  Health	
  
You	
  said	
  your	
  health	
  has	
  improved.	
  I	
  am	
  going	
  to	
  read	
  you	
  a	
  list	
  of	
  external	
  factors	
  that	
  might	
  have	
  contributed	
  
to	
  your	
  improved	
  health.	
  Please	
  tell	
  me	
  which	
  ones,	
  if	
  any,	
  contributed	
  significantly	
  ?	
  N=195	
  
THOSE	
  WHO	
  THINK	
  HEALTH	
  HAS	
  IMPROVED	
  CREDIT	
  PARKS	
  
AND	
  GYMS,	
  EDUCATION	
  AND	
  HEALTHY	
  FOOD	
  OPTIONS	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
9
N=
28	
  
20	
  
15	
   15	
   15	
   15	
   14	
   14	
   14	
  
11	
  
6	
   6	
   6	
   5	
   4	
  
My	
  economic	
  
situa/on	
  is	
  
worse	
  
There	
  are	
  
fewer	
  healthy	
  
food	
  op/ons	
  
conveniently	
  
available	
  
I	
  cannot	
  
access	
  be]er	
  
healthcare	
  
Government	
  
programs	
  are	
  
less	
  
accessible	
  
People	
  are	
  
less	
  educated	
  
about	
  their	
  
health	
  
People	
  are	
  
less	
  
commi]ed	
  to	
  
each	
  other	
  
I	
  cannot	
  
access	
  
affordable	
  
healthcare	
  
I	
  feel	
  less	
  safe	
   There	
  are	
  
fewer	
  
convenient	
  
areas	
  to	
  walk,	
  
bike,	
  or	
  
exercise,	
  such	
  
as	
  parks	
  and	
  
gyms	
  
I	
  got	
  older	
   My	
  neighbors	
  
are	
  less	
  
happy	
  
Developed	
  
health	
  
problem	
  
Chose	
  to	
  live	
  
less	
  healthy	
  
lifestyle	
  
(Chose	
  to	
  eat	
  
worse,	
  
exercise	
  less,	
  
or	
  take	
  more	
  
job	
  stress)	
  
My	
  neighbors	
  
are	
  living	
  less	
  
healthy	
  lives	
  
Worse	
  access	
  
to	
  health	
  
informa/on	
  
and	
  services	
  
online	
  
Factors	
  That	
  Degrade	
  Health	
  
You	
  said	
  your	
  health	
  has	
  goSen	
  worse.	
  I	
  am	
  going	
  to	
  read	
  you	
  a	
  list	
  of	
  external	
  factors	
  that	
  might	
  have	
  
contributed	
  to	
  your	
  health	
  geTng	
  worse.	
  Please	
  tell	
  me	
  which	
  ones,	
  if	
  any,	
  contributed	
  significantly	
  ?	
  N=265	
  
THOSE	
  WHO	
  THINK	
  HEALTH	
  HAS	
  DECLINED	
  ARE	
  MOST	
  LIKELY	
  
TO	
  CITE	
  WORSENING	
  ECONOMIC	
  CIRCUMSTANCES	
  	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
10
v 40%	
  of	
  Low-­‐income	
  Americans	
  with	
  declining	
  health	
  cite	
  a	
  worsening	
  
economic	
  situaFon	
  
NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING
WHILE	
  AMERICANS	
  FEEL	
  CLOSELY	
  CONNECTED	
  
TO	
  THEIR	
  NEIGHBORS,	
  THEY	
  DO	
  NOT	
  BELIEVE	
  
THAT	
  THEIR	
  HEALTH	
  IS	
  AFFECTED	
  BY	
  THEIR	
  
NEIGHBORS	
  
AMERICANS	
  FEEL	
  MOST	
  CLOSELY	
  CONNECTED	
  TO	
  THEIR	
  
NEIGHBORS	
  AND	
  PEOPLE	
  AT	
  THEIR	
  PLACES	
  OF	
  WORSHIP	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 12
49	
  
43	
  
33	
   32	
  
29	
  
25	
  
22	
  
14	
  
11	
  
Neighbors	
   Members	
  Of	
  Your	
  
Place	
  Of	
  Worship	
  
Co-­‐workers	
   Your	
  Part	
  Of	
  
Town	
  
Your	
  Town/City	
   Members	
  Of	
  Your	
  
Organiza/ons	
  
Parents	
  and	
  
Faculty	
  At	
  Your	
  
Childrens'	
  School	
  
People	
  At	
  The	
  
Parks	
  And	
  
Recrea/on	
  
Facili/es	
  You	
  Go	
  
To	
  
Members	
  Of	
  Your	
  
Online	
  Groups	
  
Closeness	
  To	
  Community	
  Groups	
  
Which	
  of	
  the	
  following	
  groups	
  of	
  people	
  do	
  you	
  feel	
  closely	
  connected	
  to?	
  
v 58%	
  of	
  Hispanics	
  feel	
  closely	
  connected	
  to	
  neighbors	
  
v 54%	
  of	
  African	
  Americans	
  feel	
  closely	
  connected	
  to	
  members	
  of	
  place	
  of	
  
worship	
  
AMERICANS	
  CARE	
  ABOUT	
  THE	
  HEALTH	
  OF	
  THEIR	
  
NEIGHBORS	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
13
Care	
  About	
  Health	
  of	
  Neighbors	
  
How	
  much	
  does	
  the	
  health	
  of	
  the	
  people	
  in	
  your	
  
community	
  mader	
  to	
  you?	
  Showing	
  a	
  great	
  deal	
  +	
  
somewhat	
  and	
  not	
  very	
  much	
  +	
  not	
  at	
  all	
  	
  
82	
  
16	
   2	
  
Maders	
  
Doesn’t	
  
Mader	
  	
  
Don’t	
  know	
  
v Health	
  of	
  people	
  in	
  community	
  maLers	
  a	
  great	
  deal:	
  
Urban	
  
39%	
  
Suburban	
  
28%	
  
Rural	
  
36%	
  
BUT	
  THEY	
  DO	
  NOT	
  THINK	
  THE	
  HEALTH	
  OF	
  THEIR	
  
NEIGHBORS	
  AFFECTS	
  THEM	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 14
8	
  
45	
  
20	
  
25	
  
Agree	
  
Disagree	
  
Strongly	
  Agree	
  
Somewhat	
  Agree	
  
Strongly	
  Disagree	
  
Somewhat	
  Disagree	
  
Personal	
  Health	
  Affected	
  by	
  Neighbors’	
  Health	
  
How	
  strongly	
  do	
  you	
  agree	
  or	
  disagree	
  with	
  the	
  following	
  statement:	
  If	
  my	
  neighbors	
  are	
  less	
  
healthy,	
  I	
  am	
  likely	
  to	
  be	
  less	
  healthy.	
  Showing	
  “Somewhat”	
  and	
  “Strongly”	
  
70	
  
28	
  
v  Americans	
  with	
  Graduate	
  degrees	
  are	
  most	
  likely	
  to	
  believe	
  their	
  
neighbors	
  health	
  affects	
  them	
  –	
  42%	
  agree	
  with	
  this	
  statement	
  
NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING
AMERICANS	
  BELIEVE	
  A	
  VARIETY	
  OF	
  OTHER	
  
COMMUNITY	
  FACTORS	
  ARE	
  IMPORTANT	
  TO	
  
THEIR	
  HEALTH	
  
AMERICANS	
  BELIEVE	
  THAT	
  THEIR	
  COMMUNITIES	
  ARE	
  
HEALTHY	
  PLACES	
  TO	
  LIVE
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
16
Ability	
  to	
  Live	
  Healthy	
  in	
  Your	
  Community	
  
How	
  easy	
  or	
  difficult	
  do	
  you	
  think	
  it	
  is	
  to	
  live	
  a	
  healthy	
  lifestyle	
  
specifically	
  in	
  your	
  community?	
  Showing	
  very	
  +	
  somewhat	
  easy	
  
and	
  very	
  +	
  somewhat	
  difficult	
  
81	
  
19	
  
Easy	
  
Difficult	
  	
  
v This	
  is	
  consistent	
  among	
  urban,	
  suburban,	
  and	
  rural	
  
Americans	
  
THEY	
  BELIEVE	
  A	
  VARIETY	
  OF	
  COMMUNITY	
  RESOURCES	
  
ARE	
  IMPORTANT	
  TO	
  THEIR	
  HEALTH	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
17
N=
87	
   82	
   81	
  
74	
   69	
   64	
   59	
  
41	
   39	
  
32	
  
12	
  
15	
   17	
  
22	
  
19	
   28	
  
29	
  
33	
   38	
  
20	
  
Good	
  Air	
  and	
  
Water	
  Quality	
  
Doctors	
  and	
  
Den/sts	
  
Whom	
  I	
  Can	
  
See	
  Regularly	
  
Healthy	
  Food	
  
Choices	
  
Nearby	
  
Hospitals	
  and	
  
Urgent	
  Care	
  
Facili/es	
  
Safe,	
  
Affordable	
  
Housing	
  
Informa/on	
  or	
  
Educa/on	
  on	
  
Preven/on,	
  
Health	
  and	
  
Wellness	
  
Open	
  Parks	
  
and	
  Green	
  
Spaces	
  
Nearby	
  Gyms	
  
or	
  Recrea/on	
  
Facili/es	
  
Kind,	
  
Suppor/ve	
  
Neighbors	
  
Ajer-­‐School	
  
Programs	
  or	
  
Ac/vi/es	
  
Outside	
  School	
  
Hours	
  
Somewhat	
  
Important	
  
Very	
  Important	
  
Importance	
  of	
  Community	
  Resources	
  
How	
  important	
  is	
  the	
  following	
  to	
  your	
  health?	
  
99	
  
88	
   92	
   88	
  
74	
   77	
  
52	
  
97	
   96	
  98	
  
v Environment,	
  doctors,	
  healthy	
  food	
  and	
  hospitals	
  almost	
  universally	
  
seen	
  as	
  most	
  important	
  	
  
AMERICANS	
  BELIEVE	
  THAT	
  THEIR	
  COMMUNITIES	
  PROVIDE	
  
AT	
  LEAST	
  SOME	
  ACCESS	
  TO	
  HEALTH	
  RESOURCES	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
18
N=
73	
   68	
   72	
  
62	
   64	
  
57	
   53	
   47	
  
37	
   32	
  
20	
   24	
   19	
  
28	
   26	
  
30	
  
27	
  
31	
  
41	
  
25	
  
Doctors	
  and	
  
Den/sts	
  
Whom	
  I	
  Can	
  
See	
  Regularly	
  
Healthy	
  Food	
  
Choices	
  
Nearby	
  
Hospitals	
  and	
  
Urgent	
  Care	
  
Facili/es	
  
Good	
  Air	
  and	
  
Water	
  Quality	
  
Open	
  Parks	
  
and	
  Green	
  
Spaces	
  
Informa/on	
  or	
  
Educa/on	
  on	
  
Preven/on,	
  
Health	
  and	
  
Wellness	
  
Nearby	
  Gyms	
  
or	
  Recrea/on	
  
Facili/es	
  
Safe,	
  
Affordable	
  
Housing	
  
Kind,	
  
Suppor/ve	
  
Neighbors	
  
Ajer-­‐School	
  
Programs	
  or	
  
Ac/vi/es	
  
Outside	
  School	
  
Hours	
  
Some	
  
A	
  Great	
  Deal	
  
Access	
  To	
  Community	
  Resources	
  
How	
  much	
  access	
  do	
  you	
  have	
  to	
  this	
  resource	
  in	
  your	
  community	
  today?	
  
93	
  
90	
  
87	
  
80	
   78	
   78	
  
57	
  
92	
  
90	
  91	
  
BUT	
  COMMUNITIES	
  ARE	
  NOT	
  MEETING	
  DEMAND	
  ON	
  
ENVIRONMENT,	
  HOUSING	
  AND	
  HEALTHY	
  FOOD	
  IN	
  
PARTICULAR	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
19
N=
82	
   81	
  
74	
  
87	
  
59	
  
64	
  
41	
  
69	
  
39	
  
32	
  
73	
  
68	
  
72	
  
62	
   64	
  
57	
  
53	
  
47	
  
37	
  
32	
  
Doctors	
  and	
  
Den/sts	
  
Whom	
  I	
  Can	
  
See	
  Regularly	
  
Healthy	
  Food	
  
Choices	
  
Nearby	
  
Hospitals	
  and	
  
Urgent	
  Care	
  
Facili/es	
  
Good	
  Air	
  and	
  
Water	
  Quality	
  
Open	
  Parks	
  
and	
  Green	
  
Spaces	
  
Informa/on	
  or	
  
Educa/on	
  on	
  
Preven/on,	
  
Health	
  and	
  
Wellness	
  
Nearby	
  Gyms	
  
or	
  Recrea/on	
  
Facili/es	
  
Safe,	
  
Affordable	
  
Housing	
  
Kind,	
  
Suppor/ve	
  
Neighbors	
  
Ajer-­‐School	
  
Programs	
  or	
  
Ac/vi/es	
  
Outside	
  School	
  
Hours	
  
Very	
  Important	
  To	
  
My	
  Health	
  
A	
  Great	
  Deal	
  of	
  
Access	
  In	
  My	
  
Community	
  
Community	
  resources:	
  Very	
  Important	
  to	
  Health	
  
vs.	
  A	
  Great	
  Deal	
  of	
  Access	
  
How	
  much	
  access	
  do	
  you	
  have	
  to	
  this	
  resource	
  in	
  your	
  community	
  today?	
  
How	
  important	
  is	
  the	
  following	
  to	
  your	
  health?	
  
DEMAND	
  ESPECIALLY	
  NOT	
  BEING	
  MET	
  FOR	
  LOW-­‐INCOME	
  
AMERICANS	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
20
N=
84	
   82	
  
78	
  
89	
  
62	
  
68	
  
41	
  
75	
  
44	
  
31	
  
66	
  
62	
   63	
  
58	
   57	
  
50	
  
40	
  
37	
   35	
  
27	
  
Doctors	
  and	
  
Den/sts	
  
Whom	
  I	
  Can	
  
See	
  Regularly	
  
Healthy	
  Food	
  
Choices	
  
Nearby	
  
Hospitals	
  and	
  
Urgent	
  Care	
  
Facili/es	
  
Good	
  Air	
  and	
  
Water	
  Quality	
  
Open	
  Parks	
  
and	
  Green	
  
Spaces	
  
Informa/on	
  or	
  
Educa/on	
  on	
  
Preven/on,	
  
Health	
  and	
  
Wellness	
  
Nearby	
  Gyms	
  
or	
  Recrea/on	
  
Facili/es	
  
Safe,	
  
Affordable	
  
Housing	
  
Kind,	
  
Suppor/ve	
  
Neighbors	
  
Ajer-­‐School	
  
Programs	
  or	
  
Ac/vi/es	
  
Outside	
  School	
  
Hours	
  
Very	
  Important	
  To	
  My	
  Health	
  
A	
  Great	
  Deal	
  Of	
  Access	
  
Community	
  resources:	
  Very	
  Important	
  to	
  Health	
  vs.	
  A	
  Great	
  
Deal	
  of	
  Access	
  among	
  Low-­‐Income	
  Americans	
  
How	
  important	
  is	
  this	
  resource	
  to	
  your	
  health?	
  
	
  How	
  much	
  access	
  do	
  you	
  have	
  to	
  this	
  resource	
  in	
  your	
  community?	
  
	
  Showing	
  those	
  with	
  an	
  annual	
  income	
  under	
  $50K	
  
v Among	
  low-­‐income,	
  urban	
  non-­‐white	
  Americans:	
  
Safe,	
  affordable	
  housing	
  
27%	
  have	
  A	
  Great	
  Deal	
  of	
  access	
  	
  
Good	
  air	
  and	
  water	
  quality	
  
51%	
  have	
  A	
  Great	
  Deal	
  of	
  access	
  
AMERICANS	
  BELIEVE	
  A	
  VARIETY	
  OF	
  COMMUNITY	
  
HEALTH	
  PROGRAMS	
  ARE	
  EFFECTIVE	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
21
N=
66	
  
47	
  
39	
  
54	
  
30	
  
48	
  
37	
   32	
   33	
   31	
   30	
   26	
  
19	
   16	
   15	
  
26	
  
37	
  
44	
  
27	
  
50	
  
31	
  
38	
   43	
   41	
   40	
   40	
  
38	
  
25	
   27	
  
21	
  
Free	
  Health	
  
Screenings	
  
and	
  
Vaccina/ons	
  
for	
  Children	
  
and	
  the	
  
Elderly	
  
Encouraging	
  
More	
  Farmers	
  
Markets	
  
More	
  Parks	
  
Trails	
  and	
  
Recrea/on	
  
Centers	
  
Lowering	
  the	
  
Price	
  of	
  
Nutri/ous	
  
Foods	
  
Nutri/on	
  
Awareness	
  
Campaigns	
  
Healthier	
  
School	
  
Lunches	
  
Programs	
  to	
  
Help	
  Quit	
  
Smoking	
  
Awareness	
  
Campaigns	
  for	
  
Low-­‐Income	
  
Health	
  
Insurance	
  
Programs	
  
Clearly	
  
Displaying	
  
Nutri/onal	
  
Content	
  of	
  
Food	
  in	
  
Restaurants	
  
More	
  Bike	
  
Paths	
  and	
  
Dedicated	
  
Bike	
  Lanes	
  on	
  
Roads	
  
Building	
  More	
  
Hospitals	
  or	
  
Healthcare	
  
Centers	
  
Opening	
  More	
  
Medical	
  
Schools	
  
Limi/ng	
  The	
  
Size	
  of	
  Sodas	
  
Sales	
  Taxes	
  on	
  
Unhealthy	
  
Food	
  and	
  
Beverages	
  
Discon/nuing	
  
the	
  Sale	
  of	
  
Extra-­‐Large	
  
Candy	
  Bars	
  
Somewhat	
  
Effec/ve	
  
Very	
  Effec/ve	
  
84	
  
Perceived	
  EffecQveness	
  of	
  Programs	
  
How	
  effecBve	
  do	
  you	
  think	
  the	
  following	
  policies	
  or	
  programs	
  are?	
  	
  
92	
  
83	
  
81	
   80	
   79	
  
71	
  
74	
  75	
  75	
  
70	
  
64	
  
44	
   43	
  
36	
  
NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING
AMERICANS	
  VIEW	
  HEALTHCARE	
  PROVIDERS	
  AS	
  
PARTICULARLY	
  IMPORTANT	
  TO	
  COMMUNITY	
  
HEALTH	
  
DOCTORS	
  AND	
  HOSPITALS,	
  ALONG	
  WITH	
  RESIDENTS,	
  ARE	
  
SEEN	
  AS	
  MOST	
  RESPONSIBLE	
  FOR	
  COMMUNITY	
  HEALTH	
  	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 23
N=
47	
   46	
  
40	
  
36	
  
32	
  
30	
  
27	
  
25	
  
21	
  
Doctors	
  and	
  
Hospitals	
  
The	
  Communi/es	
  
Residents	
  
Local	
  Health	
  
Department	
  and	
  
Local	
  Government	
  
Health	
  Care	
  
Insurance	
  
Companies	
  
Employers	
  And	
  
Businesses	
  
The	
  Federal	
  
Government	
  
Community	
  Non-­‐
Profit	
  
Organiza/ons	
  
Pharmaceu/cal	
  
Companies	
  
Religions	
  
Ins/tu/ons	
  
Responsibility	
  For	
  Community	
  Health	
  
In	
  your	
  opinion,	
  which	
  of	
  the	
  following	
  should	
  be	
  most	
  responsible	
  for	
  ensuring	
  good	
  health	
  in	
  a	
  community?	
  
LOW-­‐INCOME	
  AMERICANS	
  MOST	
  LIKELY	
  TO	
  SAY	
  DOCTORS	
  
AND	
  HOSPITALS	
  ARE	
  RESPONSIBLE	
  FOR	
  COMMUNITY	
  
HEALTH	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
24
N=
42	
  
50	
  
36	
  
32	
  
27	
  
32	
  
24	
  
21	
  
14	
  
55	
  
47	
   46	
  
43	
  
39	
  
32	
   33	
  
31	
  
27	
  
48	
  
36	
  
51	
  
37	
  
43	
  
35	
  
30	
  
28	
   28	
  
48	
  
50	
  
36	
   35	
  
25	
  
31	
  
25	
   24	
  
20	
  
46	
  
44	
  
49	
  
43	
  
35	
  
30	
   31	
  
25	
  
22	
  
Doctors	
  and	
  
Hospitals	
  
The	
  Communi/es	
  
Residents	
  
Local	
  Health	
  
Department	
  and	
  
Local	
  Government	
  
Healthcare	
  
Insurance	
  
Companies	
  
The	
  Federal	
  
Government	
  
Employers	
  And	
  
Businesses	
  
Community	
  Non-­‐
Profit	
  
Organiza/ons	
  
Pharmeceu/cal	
  
Companies	
  
Religious	
  
Ins/tu/ons	
  
High-­‐Income	
  
Low-­‐income	
  
African	
  American	
  
White	
  
Hispanic	
  
Responsibility	
  for	
  Community	
  Health,	
  By	
  Subgroup	
  
In	
  your	
  opinion,	
  which	
  of	
  the	
  following	
  should	
  be	
  most	
  responsible	
  for	
  ensuring	
  good	
  health	
  in	
  a	
  community?	
  
v African	
  Americans	
  and	
  Hispanics	
  are	
  most	
  likely	
  to	
  say	
  the	
  local	
  
government	
  is	
  responsible	
  for	
  community	
  health	
  
49%	
  OF	
  AMERICANS	
  VISIT	
  THE	
  DOCTOR	
  FOR	
  CHECK-­‐UPS,	
  
EVEN	
  WHEN	
  WELL	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
25
N=
49	
  
26	
  
20	
  
3	
   2	
  
I	
  Visit	
  The	
  Doctor	
  For	
  Regular	
  
Check-­‐Ups,	
  Even	
  When	
  I	
  Am	
  
Well	
  
I	
  Only	
  Visit	
  The	
  Doctor	
  When	
  I	
  
Am	
  Sick	
  Or	
  Injured	
  
I	
  Visit	
  The	
  Doctor	
  Regularly	
  To	
  
Take	
  Care	
  Of	
  A	
  Chronic	
  
Condi/on	
  
I	
  Only	
  Visit	
  The	
  Doctor	
  When	
  I	
  
Am	
  Given	
  A	
  Referral	
  To	
  See	
  One	
  
I	
  Never	
  Visit	
  The	
  Doctor	
  
Frequency	
  Of	
  Doctors	
  Visits	
  
Which	
  of	
  the	
  following	
  best	
  describes	
  your	
  approach	
  to	
  visiBng	
  the	
  doctor?	
  
v  45%	
  of	
  those	
  under	
  30	
  only	
  visit	
  the	
  doctor	
  when	
  sick	
  or	
  injured	
  
AMERICANS	
  WITH	
  PRIMARY	
  DOCTORS	
  SAY	
  DEVELOPING	
  
A	
  RELATIONSHIP	
  WITH	
  THEIR	
  DOCTOR	
  IS	
  EASY	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
26
Developing	
  RelaQonship	
  With	
  Primary	
  Doctor	
  
How	
  easy	
  or	
  hard	
  is	
  it	
  to	
  develop	
  a	
  relaQonship	
  with	
  your	
  primary	
  
doctor	
  so	
  that	
  your	
  doctor	
  knows	
  your	
  medical	
  history	
  well	
  and	
  you	
  
are	
  comfortable	
  talking	
  to	
  your	
  doctor?	
  Showing	
  Very	
  Easy	
  +	
  Somewhat	
  
Easy	
  and	
  Very	
  Hard	
  +	
  Somewhat	
  Hard	
  among	
  those	
  with	
  primary	
  
doctors	
  
90	
  
9	
   1	
  
Easy	
  
Hard	
  	
  
Don’t	
  Know	
  
AND	
  THAT	
  THEIR	
  DOCTORS	
  ARE	
  GOOD	
  AT	
  COORDINATING	
  
THEIR	
  CARE
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
27
CoordinaQng	
  Care	
  
In	
  your	
  opinion,	
  how	
  good	
  or	
  bad	
  is	
  your	
  doctor	
  at	
  coordinaQng	
  
your	
  health	
  care	
  with	
  other	
  doctors	
  and	
  hospitals,	
  including	
  
specialists	
  that	
  you	
  might	
  have	
  to	
  see?	
  Showing	
  Very	
  Good	
  
+Somewhat	
  Good	
  And	
  Very	
  Bad	
  +	
  Somewhat	
  Bad	
  among	
  those	
  
with	
  primary	
  doctors	
  
5	
  
6	
  
89	
  
Don't	
  Know	
  
Bad	
  
Good	
  
v Doctor	
  is	
  Very	
  Good	
  at	
  coordinaFng	
  care:	
  
Low-­‐income	
  
71%	
  
Middle-­‐income	
  
62%	
  
Upper	
  -­‐income	
  
54%	
  
THEY	
  THINK	
  THE	
  HEALTHCARE	
  SYSTEM	
  IS	
  EASY	
  TO	
  
NAVIGATE	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
28
Ease	
  Of	
  The	
  System	
  
In	
  your	
  opinion,	
  is	
  the	
  health	
  care	
  system	
  generally	
  predy	
  easy	
  to	
  
handle	
  by	
  yourself,	
  or	
  its	
  it	
  too	
  complex?	
  
74	
  
23	
  
3	
  
Easy	
  to	
  
Navigate	
  
Too	
  
Complex	
  	
  
Don’t	
  
Know	
  
v Easy	
  to	
  navigate,	
  by	
  age:	
  
Under	
  30	
  
68%	
  
30-­‐60	
  
73%	
  
Over	
  60	
  
78%	
  
AND	
  IF	
  THEIR	
  DOCTORS	
  ARE	
  HELPFUL	
  IN	
  NAVIGATING	
  
THE	
  HEALTH	
  CARE	
  SYSTEM	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
29
Doctor	
  Helpfulness	
  
In	
  your	
  opinion,	
  how	
  good	
  or	
  bad	
  is	
  your	
  doctor’s	
  office	
  at	
  helping	
  
you	
  navigate	
  the	
  health	
  care	
  system?	
  Showing	
  Very	
  Good	
  +	
  
Somewhat	
  Good	
  and	
  Very	
  Bad	
  +	
  Somewhat	
  Bad	
  among	
  those	
  with	
  
primary	
  doctors	
  
86	
  
9	
   5	
   Don’t	
  Know	
  
Good	
  
Bad	
  	
  
v Doctor’s	
  office	
  is	
  Very	
  Good	
  at	
  helping	
  to	
  navigate,	
  by	
  age:	
  
Under	
  30	
  
41%	
  
30-­‐60	
  
50%	
  
Over	
  60	
  
64%	
  
MAJORITY	
  SAY	
  INSURANCE	
  AND	
  PHARMACEUTICAL	
  
COMPANIES	
  CARE	
  ABOUT,	
  UNDERSTAND	
  THEIR	
  COMMUNITY	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
30
Household	
  Income	
  
N=
56	
  
42	
  
2	
  
Care	
  
Don't	
  Care	
  
Don't	
  Know	
  
Caring	
  
How	
  much	
  do	
  you	
  think	
  health	
  care	
  
companies	
  care	
  about	
  improving	
  the	
  
health	
  of	
  people	
  in	
  your	
  community?	
  
Showing	
  “A	
  great	
  deal”	
  +	
  “Some”	
  	
  and	
  	
  
“Not	
  very	
  much”	
  +	
  “Not	
  at	
  all”	
  
N=
57	
  
40	
  
3	
  
Understand	
  
Don't	
  Understand	
  
Don't	
  Know	
  
Understand	
  
Don't	
  Understand	
  
Don't	
  Know	
  
Understanding	
  
How	
  well	
  do	
  you	
  think	
  health	
  care	
  companies-­‐like	
  
insurance	
  companies	
  and	
  pharmaceuBcal	
  
companies-­‐understand	
  what	
  people	
  in	
  your	
  
community	
  need	
  to	
  improve	
  their	
  health?	
  
v Believe	
  that	
  health	
  care	
  companies	
  care,	
  by	
  
age:	
   Under	
  30	
  
51%	
  
30-­‐60	
  
52%	
  
Over	
  60	
  
64%	
  
NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING
AMERICANS	
  VALUE	
  ONLINE	
  RESOURCES	
  AS	
  
IMPORTANT	
  HEALTH	
  CARE	
  TOOLS	
  
64%	
  OF	
  AMERICANS	
  HAVE	
  USED	
  ONLINE	
  HEALTH	
  
RESOURCES	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
32
Online	
  Health	
  Resource	
  Use	
  
Have	
  you	
  ever	
  visited	
  a	
  health	
  or	
  medical	
  website	
  to	
  research	
  
health	
  issues?	
  
64	
  
36	
  
Yes	
  
No	
  	
  
ONLINE	
  RESOURCES	
  MOSTLY	
  USED	
  BY	
  UPPER-­‐	
  AND	
  MIDDLE-­‐
CLASS,	
  SUBURBAN,	
  MIDDLE-­‐AGED	
  AND	
  WHITE	
  AMERICANS	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
33
N=
80	
  
77	
  
73	
   72	
  
67	
  
64	
   62	
   60	
   58	
   56	
  
51	
   49	
   49	
  
>$125K	
   $50K-­‐$125K	
   Suburb	
   30-­‐60	
   White	
   All	
   Rural	
   Under	
  30	
   Urban	
   African	
  
American	
  
Hispanic	
   <$50K	
   Over	
  60	
  
Web-­‐Based	
  Health	
  Resource	
  Use	
  by	
  Demographic	
  
Have	
  you	
  ever	
  visited	
  a	
  health	
  or	
  medical	
  website	
  to	
  research	
  health	
  issues?	
  Showing	
  	
  All	
  
94%	
  OF	
  THOSE	
  WHO	
  USE	
  ONLINE	
  HEALTH	
  
INFORMATION	
  SEE	
  IT	
  AS	
  IMPORTANT	
  TO	
  THEIR	
  HEALTH	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
34
Importance	
  of	
  Online	
  Health	
  InformaQon	
  
How	
  important	
  to	
  your	
  health	
  do	
  you	
  consider	
  the	
  health	
  or	
  
medical	
  informaQon	
  you	
  find	
  online?	
  Showing	
  Very	
  +	
  Somewhat	
  
Important	
  and	
  Not	
  Very	
  +	
  Not	
  at	
  All	
  Important	
  among	
  those	
  who	
  
use	
  medical	
  websites	
  
94	
  
5	
   1	
   Don’t	
  know	
  
Important	
  
Not	
  Important	
  	
  
v Online	
  informaFon	
  Very	
  Important	
  to	
  health:	
  
Low-­‐income	
  
46%	
  
Middle-­‐income	
  
39%	
  
Upper	
  -­‐income	
  
33%	
  
ONLINE	
  RESOURCES	
  PRIMARILY	
  USED	
  FOR	
  INFORMATION,	
  
BUT	
  MANY	
  USE	
  THEM	
  FOR	
  HEALTHCARE	
  DECISIONS	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
35
64	
  
61	
  
40	
  
38	
  
36	
  
31	
  
26	
  
24	
  
To	
  Generally	
  Educate	
  Myself	
  About	
  Health	
  Issues	
  
To	
  Learn	
  About	
  a	
  Health	
  Issue	
  That	
  Might	
  be	
  Affec/ng	
  a	
  Friend	
  of	
  Family	
  
Member	
  
To	
  Diagnose	
  Myself	
  
To	
  Determine	
  if	
  I	
  Need	
  to	
  See	
  a	
  Doctor	
  
To	
  Get	
  Nutri/on	
  Informa/on	
  
To	
  Get	
  a	
  Second	
  Opinion	
  
To	
  Get	
  Exercise	
  Informa/on	
  
To	
  Find	
  Reviews	
  of	
  Doctors	
  
Main	
  Uses	
  of	
  Online	
  Health	
  Resource	
  
What	
  is	
  most	
  likely	
  to	
  make	
  you	
  consult	
  these	
  health	
  or	
  medical	
  websites?	
  Showing	
  those	
  who	
  
have	
  visited	
  a	
  medical/health	
  website	
  
YOUNG	
  AMERICANS	
  MOST	
  LIKELY	
  TO	
  USE	
  ONLINE	
  
RESOURCES	
  IN	
  PLACE	
  OF	
  TRADITIONAL	
  CARE	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
36
SupplemenQng	
  TradiQonal	
  Care	
  
Which	
  of	
  the	
  following	
  is	
  closer	
  to	
  your	
  view?	
  Showing	
  those	
  who	
  have	
  used	
  health/medical	
  websites	
  
13	
  
17	
  
32	
  
18	
  
84	
  
79	
  
67	
  
79	
  
I	
  generally	
  act	
  on	
  the	
  health	
  and	
  
medical	
  informaQon	
  I	
  find	
  online	
  
without	
  consulQng	
  a	
  medical	
  
professional	
  
I	
  generally	
  consult	
  with	
  a	
  medical	
  
professional	
  before	
  acQng	
  on	
  the	
  
health	
  and	
  medical	
  informaQon	
  I	
  
find	
  online	
  
Under	
  30*	
  
30-­‐60	
  
60+	
  
All	
  
*	
  Finding	
  is	
  direc/onal,	
  n-­‐size=60	
  
HISPANIC	
  AND	
  YOUNG	
  AMERICANS	
  SHOW	
  MOST	
  
INTEREST	
  IN	
  HEALTH	
  WEBSITES	
  AND	
  APPS	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
37
N=
36	
  
28	
  
34	
  
67	
  
45	
  
47	
  
58	
  
44	
  
56	
  
80	
  
68	
  
55	
  
51	
  
40	
  
48	
  
79	
  
50	
  
56	
  
Count	
  my	
  Calories	
   Count	
  the	
  Number	
  of	
  
Steps	
  I	
  take	
  
Keep	
  Track	
  of	
  the	
  
Medica/on	
  I	
  Take	
  
Provide	
  Healthy	
  Food	
  
Recipes	
  and	
  Tips	
  
Provide	
  an	
  Exercise	
  Plan	
   Manage	
  a	
  Chronic	
  
Condi/on	
  or	
  Disease	
  
All	
  
Hispanic	
  
Under	
  30	
  
Interest	
  in	
  Health	
  Websites	
  and	
  Apps	
  
How	
  likely	
  are	
  you	
  to	
  use	
  a	
  website	
  or	
  app	
  that	
  can	
  do	
  the	
  following?	
  Showing	
  Very	
  Likely	
  and	
  Somewhat	
  Likely	
  
YOUNG	
  AMERICANS	
  ARE	
  MOST	
  WILLING	
  TO	
  HAVE	
  
PRIMARILY	
  ONLINE	
  INTERACTION	
  WITH	
  DOCTORS	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
38
N=
34	
  
27	
  
26	
  
23	
  
22	
  
21	
  
20	
   20	
  
19	
  
18	
   18	
  
17	
  
12	
  
Under	
  30	
   Hispanic	
   >$125K	
   30-­‐60	
   <$50K	
   Urban	
   All	
   Suburb	
   Rural	
   $50K-­‐$125K	
   African	
  
American	
  
White	
   Over	
  60	
  
Willingness	
  to	
  primarily	
  communicate	
  online	
  with	
  doctors	
  
Would	
  you	
  be	
  comfortable	
  if	
  email	
  or	
  other	
  electronic	
  communicaBon	
  was	
  the	
  primary	
  way	
  that	
  you	
  
communicate	
  with	
  your	
  doctor?	
  Showing	
  	
  Yes	
  
RURAL	
  AND	
  UPPER-­‐INCOME	
  AMERICANS	
  ARE	
  MOST	
  
WILLING	
  TO	
  PAY	
  FOR	
  ONLINE	
  CONSULTATION	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
39
N=
41	
  
38	
  
37	
  
35	
  
33	
   33	
   33	
  
31	
  
28	
  
27	
   27	
  
26	
  
18	
  
>$125K	
   Rural	
   $50K-­‐$125K	
   White	
   Under	
  30	
   30-­‐60	
   Suburb	
   All	
   Over	
  60	
   Hispanic	
   Urban	
   <$50K	
   African	
  
American	
  
Willingness	
  to	
  pay	
  for	
  online	
  consultaQon	
  with	
  doctor	
  
Would	
  you	
  be	
  willing	
  to	
  pay	
  for	
  an	
  email	
  or	
  text	
  consultaBon	
  with	
  your	
  doctor	
  as	
  an	
  
alternaBve	
  to	
  an	
  office	
  visit?	
  Showing	
  	
  Yes	
  
NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING
RECAP	
  
1.	
  Americans	
  are	
  health-­‐conscious	
  and	
  overwhelmingly	
  
consider	
  themselves	
  healthy	
  
•  57%	
  of	
  	
  Americans	
  think	
  about	
  their	
  health	
  on	
  a	
  daily	
  
basis	
  
•  90%	
  consider	
  themselves	
  to	
  be	
  in	
  good	
  health	
  
	
  
	
  
2.	
  While	
  Americans	
  feel	
  closely	
  connected	
  to	
  their	
  neighbors,	
  
they	
  do	
  not	
  believe	
  that	
  their	
  health	
  is	
  affected	
  by	
  their	
  
neighbors	
  
•  82%	
  care	
  about	
  the	
  health	
  of	
  their	
  neighbors	
  
•  70%	
  disagree	
  that	
  if	
  their	
  neighbors	
  health	
  gets	
  worse,	
  
their	
  health	
  will	
  get	
  worse	
  
RECAP	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
41
3.	
  Instead,	
  Americans	
  believe	
  a	
  variety	
  of	
  other	
  community	
  
factors	
  are	
  important	
  to	
  their	
  health	
  
•  81%	
  of	
  Americans	
  believe	
  it	
  is	
  easy	
  to	
  live	
  healthy	
  in	
  their	
  
communiFes	
  
•  Americans	
  nearly	
  universally	
  think	
  good	
  air	
  and	
  water	
  
quality,	
  doctors	
  whom	
  they	
  can	
  see	
  regularly,	
  healthy	
  
food	
  choices	
  and	
  nearby	
  hospitals	
  are	
  important	
  to	
  their	
  
health	
  
•  CommuniFes	
  are	
  not	
  meeFng	
  demand	
  on	
  environmental,	
  
healthy	
  food	
  and	
  housing	
  factors	
  in	
  parFcular	
  –	
  
especially	
  for	
  low-­‐income	
  Americans	
  
RECAP,	
  CONTINUED	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
42
4.	
  Americans	
  view	
  healthcare	
  providers	
  as	
  parBcularly	
  
important	
  to	
  community	
  health	
  
•  Doctors	
  and	
  hospitals	
  viewed	
  as	
  most	
  responsible	
  for	
  
communiFes	
  health,	
  along	
  with	
  individuals	
  
•  90%	
  of	
  Americans	
  with	
  primary	
  care	
  doctors	
  say	
  
developing	
  a	
  relaFonship	
  with	
  their	
  doctor	
  is	
  easy	
  
	
  
5.	
  Americans	
  value	
  online	
  resources	
  as	
  important	
  healthcare	
  
tools	
  
•  64%	
  of	
  Americans	
  have	
  used	
  online	
  health	
  resources	
  
•  94%	
  of	
  Americans	
  who	
  have	
  used	
  online	
  resources	
  say	
  
they	
  are	
  important	
  to	
  their	
  health	
  
•  Online	
  resources	
  mostly	
  used	
  for	
  informaFon,	
  though	
  
40%	
  use	
  it	
  to	
  diagnose	
  themselves	
  
	
  
RECAP,	
  CONTINUED	
  
©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
43
NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING
APPENDIX	
  
NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING
THE	
  COMMUNITY	
  
LIVING	
  LOCATION
Do	
  you	
  live	
  in	
  a	
  city,	
  
suburb	
  just	
  outside	
  a	
  
city,	
  or	
  a	
  less	
  developed	
  
or	
  rural	
  area,	
  not	
  near	
  a	
  
city?	
  
All	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
  
Over	
  
60	
  
<$50k	
   >$125k	
   White	
   Black	
   Hispanic	
  
City	
   44	
   42	
   46	
   44	
   43	
   47	
   51	
   32	
   38	
   62	
   61	
  
Suburb	
   30	
   33	
   29	
   33	
   31	
   28	
   23	
   49	
   32	
   21	
   22	
  
Rural	
   25	
   25	
   25	
   23	
   26	
   25	
   26	
   19	
   30	
   16	
   17	
  
DEFINITION	
  OF	
  COMMUNITY	
  
Which	
  of	
  the	
  
following	
  best	
  defines	
  
community	
  for	
  you?	
  
All	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐6
0	
  
Over	
  
60	
  
<$50k	
   >$125k	
   White	
   Black	
   Hispanic	
  
Your	
  neighborhood	
   51	
   49	
   52	
   57	
   51	
   48	
   50	
   51	
   49	
   53	
   54	
  
Your	
  area	
  of	
  town	
   36	
   34	
   38	
   42	
   36	
   35	
   36	
   38	
   35	
   34	
   42	
  
Your	
  town	
  or	
  city	
   41	
   40	
   41	
   45	
   41	
   39	
   39	
   48	
   42	
   32	
   42	
  
Your	
  place	
  of	
  work	
   22	
   21	
   23	
   27	
   25	
   15	
   19	
   29	
   22	
   18	
   28	
  
Your	
  place	
  of	
  worship	
   39	
   34	
   43	
   36	
   39	
   41	
   40	
   31	
   39	
   42	
   40	
  
Your	
  online	
  groups	
   11	
   10	
   12	
   12	
   11	
   10	
   11	
   14	
   11	
   10	
   12	
  
Your	
  organiza/ons	
   24	
   24	
   24	
   26	
   23	
   25	
   22	
   25	
   26	
   24	
   22	
  
Your	
  parks	
  and	
  
recrea/on	
  
25	
   23	
   27	
   34	
   24	
   24	
   28	
   26	
   25	
   21	
   29	
  
Children’s	
  school	
  
community	
  
29	
   24	
   33	
   38	
   32	
   20	
   29	
   32	
   25	
   24	
   45	
  
Other	
   5	
   5	
   6	
   4	
   4	
   7	
   6	
   4	
   5	
   7	
   2	
  
Don’t	
  know	
   2	
   3	
   2	
   3	
   2	
   4	
   4	
   0	
   2	
   4	
   3	
  
CLOSENESS	
  TO	
  “COMMUNITY”	
  GROUPS	
  
Which	
  of	
  the	
  
following	
  groups	
  
of	
  people	
  do	
  you	
  
feel	
  closely	
  
connected	
  to?	
  
All	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐6
0	
  
Over	
  
60	
  
<$50k	
   >$125k	
   White	
   Black	
   Hispanic	
  
Neighbors	
   49	
   52	
   50	
   53	
   45	
   56	
   52	
   47	
   49	
   41	
   58	
  
People	
  who	
  live	
  in	
  
your	
  sec/on	
  of	
  
town	
  
32	
   35	
   30	
   37	
   31	
   32	
   35	
   30	
   32	
   26	
   38	
  
Residents	
  of	
  your	
  
town	
  or	
  city	
  
29	
   31	
   28	
   36	
   29	
   27	
   31	
   30	
   29	
   27	
   37	
  
Co-­‐workers	
   33	
   34	
   32	
   46	
   38	
   20	
   28	
   41	
   33	
   26	
   42	
  
Members	
  of	
  your	
  
place	
  of	
  worship	
  
43	
   43	
   40	
   42	
   41	
   46	
   47	
   35	
   43	
   54	
   38	
  
Members	
  of	
  your	
  
online	
  groups	
  
11	
   12	
   12	
   20	
   11	
   7	
   11	
   10	
   10	
   7	
   16	
  
Members	
  of	
  your	
  
Organiza/ons	
  
25	
   28	
   25	
   28	
   25	
   26	
   24	
   24	
   24	
   33	
   25	
  
People	
  at	
  the	
  parks	
  
and	
  recrea/on	
  
facili/es	
  you	
  go	
  to	
  
14	
   16	
   15	
   19	
   14	
   12	
   16	
   16	
   13	
   13	
   23	
  
Parents	
  and	
  faculty	
  
at	
  your	
  children’s	
  
school	
  
22	
   20	
   25	
   30	
   27	
   11	
   21	
   26	
   21	
   19	
   34	
  
People	
  at	
  your	
  work	
   28	
   30	
   29	
   39	
   32	
   18	
   24	
   37	
   29	
   20	
   38	
  
Other	
   10	
   10	
   9	
   6	
   9	
   12	
   8	
   7	
   10	
   11	
   6	
  
Don’t	
  Know	
   1	
   1	
   2	
   0	
   2	
   1	
   1	
   0	
   1	
   2	
   1	
  
TIME	
  IN	
  CURRENT	
  COMMUNITY	
  
How	
  long	
  have	
  
you	
  lived	
  in	
  your	
  
current	
  
community?	
  	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
   Over	
  60	
   	
  <$50K	
   	
  >$125K	
   White	
   	
  Black	
   	
  Hispanic	
  
Less	
  than	
  a	
  year	
   4	
   4	
   4	
   3	
   2	
   5	
   7	
   4	
   2	
   4	
   4	
   3	
   3	
   3	
  
1	
  to	
  2	
  years	
   3	
   4	
   3	
   2	
   2	
   3	
   8	
   3	
   1	
   4	
   2	
   2	
   4	
   7	
  
2	
  to	
  3	
  years	
   4	
   4	
   5	
   2	
   4	
   4	
   6	
   4	
   3	
   4	
   7	
   4	
   5	
   4	
  
3	
  to	
  5	
  years	
   8	
   7	
   8	
   8	
   8	
   8	
   10	
   9	
   4	
   8	
   12	
   8	
   10	
   7	
  
5	
  to	
  10	
  years	
   16	
   15	
   19	
   13	
   14	
   17	
   12	
   20	
   9	
   14	
   20	
   14	
   17	
   20	
  
10	
  to	
  15	
  years	
   13	
   10	
   12	
   18	
   14	
   12	
   14	
   14	
   9	
   10	
   17	
   14	
   9	
   12	
  
15	
  to	
  20	
  years	
   12	
   13	
   14	
   9	
   13	
   11	
   16	
   14	
   8	
   11	
   14	
   12	
   10	
   16	
  
More	
  than	
  20	
  
years	
  
41	
   42	
   34	
   46	
   43	
   39	
   27	
   31	
   63	
   45	
   25	
   43	
   42	
   31	
  
Don't	
  know	
  VOL	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   1	
   0	
   0	
   0	
   0	
   0	
  
REASONS	
  FOR	
  LIVING	
  IN	
  A	
  COMMUNITY	
  
Why	
  do	
  you	
  
choose	
  to	
  live	
  
there?	
  
	
  All	
   	
  	
  Male	
   	
  Female	
   Under	
  30	
   30-­‐60	
   Over	
  60	
   	
  <$50K	
   	
  >$125K	
   White	
   	
  Black	
   	
  Hispanic	
  
Have	
  always	
  
lived	
  here	
  
13	
   13	
   14	
   21	
   10	
   17	
   17	
   7	
   12	
   20	
   15	
  
Cost	
  of	
  living	
   5	
   5	
   5	
   5	
   5	
   5	
   6	
   1	
   4	
   7	
   5	
  
Access	
  to	
  
public	
  
transporta/on	
  
1	
   1	
   1	
   0	
   1	
   1	
   1	
   1	
   0	
   1	
   1	
  
Close	
  to	
  family	
  
and	
  friends	
  
13	
   12	
   13	
   19	
   13	
   10	
   15	
   8	
   12	
   11	
   17	
  
Close	
  to	
  work	
   9	
   10	
   7	
   5	
   10	
   7	
   5	
   10	
   10	
   5	
   7	
  
School	
  system	
   6	
   7	
   6	
   4	
   9	
   2	
   4	
   15	
   7	
   2	
   8	
  
Parks	
  and	
  
recrea/on	
  
system	
  
1	
   1	
   1	
   0	
   1	
   1	
   1	
   3	
   1	
   1	
   0	
  
Affordable	
  
housing	
  
6	
   5	
   6	
   6	
   5	
   6	
   8	
   4	
   5	
   11	
   6	
  
Good	
  climate	
  
for	
  business	
  
1	
   0	
   1	
   1	
   1	
   1	
   1	
   1	
   1	
   1	
   0	
  
Lower	
  taxes	
   1	
   1	
   0	
   0	
   1	
   1	
   0	
   2	
   1	
   0	
   1	
  
Clean	
   2	
   2	
   2	
   1	
   3	
   1	
   2	
   1	
   2	
   2	
   3	
  
Healthy	
  
community	
  
6	
   7	
   5	
   4	
   7	
   5	
   5	
   8	
   6	
   5	
   5	
  
Other	
   36	
   34	
   38	
   32	
   33	
   43	
   34	
   40	
   38	
   33	
   32	
  
Don't	
  know	
  	
   1	
   1	
   1	
   2	
   2	
   0	
   1	
   0	
   1	
   1	
   2	
  
CONNECTION	
  WITH	
  NEIGHBORS	
  
How	
  closely	
  
connected	
  do	
  
you	
  feel	
  to	
  your	
  
neighbors?	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
   Over	
  60	
   	
  <$50K	
   	
  >$125K	
   White	
   	
  Black	
   	
  Hispanic	
  
Very	
  closely	
  
connected	
  
27	
   25	
   21	
   37	
   26	
   28	
   21	
   24	
   33	
   30	
   18	
   26	
   26	
   27	
  
Somewhat	
  
closely	
  
connected	
  
46	
   47	
   52	
   38	
   46	
   47	
   45	
   47	
   45	
   41	
   49	
   46	
   47	
   49	
  
Not	
  very	
  
connected	
  
18	
   18	
   21	
   15	
   19	
   17	
   28	
   19	
   13	
   18	
   21	
   19	
   15	
   17	
  
Not	
  at	
  all	
  
connected	
  
9	
   10	
   7	
   9	
   9	
   9	
   5	
   10	
   8	
   10	
   12	
   9	
   11	
   7	
  
Don't	
  know	
   0	
   0	
   0	
   1	
   0	
   0	
   1	
   0	
   0	
   0	
   1	
   0	
   0	
   1	
  
NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING
PERSONAL	
  HEALTH	
  
PRIORITIES	
  	
  
Which	
  of	
  the	
  
following	
  do	
  you	
  
consider	
  to	
  be	
  your	
  
1	
  or	
  2	
  biggest	
  
prioriQes?	
  	
  	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
   Over	
  60	
   	
  <$50K	
   	
  >$125K	
   White	
   	
  Black	
   	
  Hispanic	
  
Your	
  job	
   23	
   21	
   26	
   24	
   29	
   19	
   34	
   30	
   7	
   19	
   35	
   24	
   18	
   24	
  
Taking	
  care	
  of	
  your	
  
family	
  
70	
   67	
   72	
   74	
   68	
   72	
   79	
   77	
   54	
   63	
   77	
   70	
   65	
   84	
  
Your	
  health	
   50	
   54	
   48	
   46	
   46	
   54	
   37	
   45	
   64	
   53	
   43	
   49	
   57	
   48	
  
Community	
  service	
   7	
   9	
   5	
   7	
   6	
   8	
   5	
   6	
   11	
   9	
   5	
   8	
   7	
   3	
  
Your	
  social	
  life	
   6	
   7	
   6	
   4	
   6	
   6	
   14	
   3	
   8	
   9	
   5	
   6	
   3	
   8	
  
Your	
  hobbies	
  and	
  
leisure	
  /me	
  
10	
   9	
   10	
   13	
   12	
   9	
   8	
   9	
   14	
   13	
   8	
   13	
   6	
   5	
  
Don't	
  know	
  	
   0	
   0	
   0	
   1	
   1	
   0	
   1	
   0	
   1	
   0	
   0	
   0	
   1	
   0	
  
OPINION	
  OF	
  PERSONAL	
  HEALTH	
  
Generally	
  
speaking,	
  how	
  
would	
  you	
  
rate	
  your	
  own	
  
personal	
  
health?	
  	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
   Over	
  60	
   	
  <$50K	
   	
  >$125K	
   White	
   	
  Black	
   	
  Hispanic	
  
Very	
  good	
   46	
   44	
   45	
   52	
   45	
   47	
   54	
   48	
   40	
   42	
   60	
   45	
   46	
   48	
  
Somewhat	
  
good	
  
44	
   46	
   48	
   37	
   47	
   42	
   43	
   42	
   50	
   44	
   38	
   44	
   43	
   48	
  
Somewhat	
  bad	
   7	
   7	
   6	
   10	
   6	
   8	
   3	
   8	
   8	
   10	
   2	
   9	
   7	
   4	
  
Very	
  bad	
   2	
   2	
   1	
   1	
   2	
   2	
   0	
   2	
   2	
   3	
   0	
   2	
   2	
   0	
  
Don't	
  know	
  	
   0	
   0	
   0	
   0	
   0	
   1	
   0	
   0	
   0	
   0	
   0	
   0	
   2	
   0	
  
 FREQUENCY	
  OF	
  THOUGHTS	
  ABOUT	
  HEALTH	
  
Generally	
  
speaking,	
  how	
  
oven	
  do	
  you	
  think	
  
about	
  your	
  own	
  
health?	
  	
  	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
   Over	
  60	
   	
  <$50K	
   	
  >$125K	
   White	
   	
  Black	
   Hispanic	
  
Constantly/Almost	
  
always	
  
20	
   21	
   20	
   17	
   18	
   22	
   21	
   22	
   17	
   21	
   17	
   15	
   39	
   25	
  
Mul/ple	
  /mes	
  per	
  
day	
  
16	
   15	
   21	
   12	
   19	
   13	
   17	
   17	
   14	
   17	
   18	
   18	
   15	
   11	
  
Once	
  per	
  day	
   21	
   21	
   18	
   25	
   20	
   22	
   14	
   21	
   25	
   17	
   23	
   25	
   15	
   12	
  
A	
  few	
  /mes	
  a	
  
week/every	
  few	
  
days	
  
15	
   15	
   17	
   12	
   17	
   13	
   16	
   15	
   13	
   15	
   17	
   14	
   11	
   20	
  
Once	
  per	
  week	
   8	
   7	
   8	
   10	
   7	
   9	
   9	
   9	
   7	
   7	
   9	
   8	
   7	
   7	
  
Less	
  than	
  once	
  per	
  
week	
  
18	
   19	
   14	
   22	
   17	
   18	
   23	
   15	
   22	
   19	
   15	
   18	
   11	
   22	
  
Don't	
  know	
   2	
   1	
   3	
   3	
   1	
   3	
   0	
   2	
   4	
   3	
   1	
   2	
   2	
   2	
  
CHANGES	
  IN	
  HEALTH	
  SINCE	
  CHANGING	
  COMMUNITIES	
  	
  
Would	
  you	
  say	
  that	
  your	
  
health	
  has	
  generally	
  
improved,	
  stayed	
  the	
  
same,	
  or	
  goden	
  worse	
  
since	
  you	
  have	
  moved	
  
into	
  your	
  community?	
  
All	
  
N=185	
  
City	
  
N=86	
  
	
  Suburb	
  
N=62*	
  
	
  Rural	
  
N=37*	
  
Male	
  
N=75	
  
Female	
  
N=110	
  
Under	
  30	
  
N=31*	
  
30-­‐60	
  
N=123	
  
Over	
  
60	
  
N=31*	
  
<$50K	
  
N=81*	
  
	
  >$125K	
  
N=27*	
  
White	
  
N=109	
  
	
  Black	
  
N=27*	
  
	
  Hispanic	
  
N=25*	
  
Has	
  improved	
   29	
   22	
   29	
   43	
   27	
   30	
   45	
   28	
   13	
   35	
   11	
   24	
   26	
   48	
  
Stayed	
  the	
  same	
   59	
   63	
   58	
   54	
   61	
   58	
   42	
   62	
   68	
   48	
   81	
   62	
   70	
   44	
  
Go]en	
  worse	
   11	
   13	
   13	
   3	
   12	
   10	
   13	
   10	
   13	
   17	
   4	
   13	
   4	
   4	
  
Don't	
  know	
  VOL	
   1	
   2	
   0	
   0	
   0	
   2	
   0	
   0	
   6	
   0	
   4	
   1	
   0	
   4	
  
*Findings	
  are	
  direc/onal	
  
CHANGES	
  IN	
  HEALTH	
  OVER	
  LAST	
  5-­‐10	
  YEARS	
  
Would	
  you	
  say	
  that	
  
your	
  health	
  has	
  
generally	
  improved,	
  
stayed	
  the	
  same,	
  or	
  
goden	
  worse	
  over	
  the	
  
past	
  5	
  to	
  10	
  years?	
  
	
  All	
  
N=817	
  
City	
  
N=355	
  
	
  Suburb	
  
N=244	
  
	
  Rural	
  
N=214	
  
Male	
  
N=381	
  
Female	
  
N=436	
  
Under	
  
30	
  
N=69*	
  
30-­‐60	
  
N=472	
  
Over	
  
60	
  
N=276	
  
<$50K	
  
N=327	
  
	
  >$125K	
  
N=84	
  
White	
  
N=526	
  
	
  Black	
  
N=96	
  
	
  Hispanic	
  
N=95	
  
Has	
  improved	
   17	
   19	
   16	
   15	
   16	
   18	
   26	
   18	
   13	
   16	
   19	
   15	
   21	
   27	
  
Stayed	
  the	
  same	
   52	
   48	
   51	
   58	
   55	
   49	
   52	
   54	
   47	
   50	
   56	
   53	
   51	
   47	
  
Go]en	
  worse	
   30	
   32	
   32	
   26	
   28	
   32	
   20	
   26	
   38	
   33	
   24	
   31	
   27	
   25	
  
Don't	
  know	
  	
   1	
   1	
   1	
   0	
   1	
   1	
   1	
   1	
   1	
   1	
   1	
   1	
   1	
   0	
  
*Findings	
  are	
  direc/onal	
  
REASONS	
  FOR	
  HEALTH	
  IMPROVEMENT	
  
You	
  said	
  your	
  health	
  has	
  
improved.	
  I	
  am	
  going	
  to	
  read	
  
you	
  a	
  list	
  of	
  external	
  factors	
  that	
  
might	
  have	
  contributed	
  to	
  your	
  
improved	
  health.	
  Please	
  tell	
  me	
  
which	
  ones,	
  if	
  any,	
  contributed	
  
significantly.	
  	
  
	
  All	
  
N=195	
  
Male	
  
N=82	
  
	
  Female	
  
N=113	
  
	
  Under	
  30	
  
N=32*	
  
30-­‐60	
  
N=122	
  
Over	
  60	
  
N=41*	
  
	
  	
  <$50K	
  
N=81	
  
	
  >$125K	
  
N=19*	
  
White	
  
N=105	
  
	
  Black	
  
N=27*	
  
	
  Hispanic	
  
N=38*	
  
My	
  economic	
  situa/on	
  is	
  be]er	
   35	
   39	
   30	
   33	
   37	
   20	
   32	
   26	
   30	
   30	
   47	
  
I	
  can	
  access	
  be]er	
  healthcare	
   32	
   38	
   35	
   14	
   36	
   20	
   40	
   26	
   22	
   37	
   47	
  
I	
  can	
  access	
  more	
  affordable	
  healthcare	
   29	
   38	
   21	
   20	
   30	
   29	
   36	
   11	
   21	
   37	
   37	
  
My	
  neighbors	
  are	
  living	
  healthier	
  lives	
   26	
   25	
   25	
   29	
   25	
   29	
   30	
   16	
   19	
   30	
   37	
  
Government	
  programs	
  are	
  more	
  
accessible	
  
17	
   24	
   9	
   14	
   17	
   17	
   27	
   0	
   8	
   33	
   29	
  
People	
  are	
  more	
  educated	
  about	
  their	
  
health	
  
47	
   52	
   46	
   39	
   46	
   39	
   48	
   42	
   38	
   52	
   61	
  
I	
  feel	
  safer	
   33	
   33	
   39	
   27	
   34	
   32	
   38	
   26	
   30	
   33	
   45	
  
My	
  neighbors	
  are	
  happier	
   22	
   22	
   26	
   16	
   22	
   27	
   23	
   5	
   13	
   26	
   37	
  
My	
  neighbors	
  are	
  more	
  commi]ed	
  to	
  
each	
  other	
  
23	
   25	
   19	
   20	
   21	
   29	
   30	
   0	
   18	
   30	
   32	
  
There	
  are	
  more	
  convenient	
  areas	
  to	
  
walk,	
  bike	
  or	
  exercise,	
  such	
  as	
  parks	
  and	
  
gyms	
  
49	
   52	
   58	
   35	
   54	
   39	
   48	
   58	
   45	
   52	
   53	
  
There	
  are	
  more	
  healthy	
  food	
  op/ons	
  
conveniently	
  available	
  
45	
   46	
   46	
   43	
   45	
   37	
   41	
   42	
   41	
   52	
   50	
  
Be]er	
  access	
  to	
  health	
  informa/on	
  and	
  
services	
  online	
  
35	
   36	
   37	
   33	
   33	
   24	
   30	
   53	
   29	
   33	
   45	
  
Other	
   10	
   6	
   11	
   16	
   7	
   17	
   9	
   21	
   13	
   7	
   8	
  
Don't	
  know	
  	
   4	
   5	
   2	
   6	
   4	
   5	
   4	
   5	
   5	
   0	
   5	
  
*Findings	
  are	
  direc/onal	
  
REASONS	
  FOR	
  DEGRADING	
  HEALTH	
  
You	
  said	
  your	
  health	
  has	
  goden	
  worse.	
  I	
  am	
  
going	
  to	
  read	
  you	
  a	
  list	
  of	
  external	
  factors	
  
that	
  might	
  have	
  contributed	
  to	
  your	
  health	
  
geTng	
  worse.	
  Please	
  tell	
  me	
  which	
  ones,	
  if	
  
any,	
  contributed	
  significantly.	
  	
  
	
  All	
  
N=265	
  
Male	
  
N=115	
  
	
  Female	
  
N=150	
  
	
  Under	
  
30	
  
N=18*	
  
30-­‐60	
  
N=137	
  
Over	
  60	
  
N=110	
  
	
  	
  <$50K	
  
N=123	
  
	
  >$125K	
  
N=21*	
  
White	
  
N=179	
  
	
  Black	
  
N=27*	
  
	
  Hispanic	
  
N=25*	
  
My	
  economic	
  situa/on	
  is	
  worse	
   27	
   25	
   29	
   28	
   31	
   23	
   40	
   19	
   26	
   26	
   44	
  
I	
  cannot	
  access	
  be]er	
  healthcare	
   15	
   12	
   17	
   17	
   18	
   11	
   21	
   14	
   16	
   15	
   16	
  
I	
  cannot	
  access	
  affordable	
  healthcare	
   14	
   14	
   15	
   0	
   22	
   7	
   24	
   5	
   14	
   7	
   28	
  
My	
  neighbors	
  are	
  living	
  less	
  healthy	
  lives	
   5	
   2	
   7	
   6	
   4	
   5	
   7	
   0	
   3	
   11	
   0	
  
Government	
  programs	
  are	
  less	
  accessible	
   15	
   10	
   18	
   6	
   17	
   14	
   19	
   5	
   13	
   15	
   20	
  
People	
  are	
  less	
  educated	
  about	
  their	
  health	
   15	
   14	
   16	
   39	
   17	
   9	
   16	
   5	
   13	
   26	
   28	
  
I	
  feel	
  less	
  safe	
   14	
   10	
   16	
   6	
   13	
   15	
   18	
   10	
   13	
   19	
   12	
  
My	
  neighbors	
  are	
  less	
  happy	
   6	
   4	
   7	
   6	
   7	
   5	
   6	
   0	
   4	
   4	
   8	
  
People	
  are	
  less	
  commi]ed	
  to	
  each	
  other	
   15	
   16	
   15	
   11	
   16	
   15	
   16	
   10	
   16	
   15	
   16	
  
There	
  are	
  fewer	
  convenient	
  areas	
  to	
  walk,	
  
bike	
  or	
  exercise,	
  such	
  as	
  parks	
  and	
  gyms	
  
14	
   10	
   17	
   22	
   12	
   15	
   12	
   10	
   12	
   15	
   12	
  
There	
  are	
  fewer	
  healthy	
  food	
  op/ons	
  
conveniently	
  available	
  
20	
   20	
   19	
   33	
   22	
   15	
   20	
   38	
   18	
   22	
   20	
  
Worse	
  access	
  to	
  health	
  informa/on	
  and	
  
services	
  online	
  
4	
   5	
   3	
   6	
   3	
   5	
   4	
   5	
   3	
   11	
   0	
  
Other	
   34	
   34	
   34	
   11	
   32	
   40	
   25	
   48	
   37	
   30	
   16	
  
Don't	
  know	
  VOL	
   12	
   13	
   11	
   6	
   11	
   15	
   13	
   5	
   12	
   30	
   4	
  
*Findings	
  are	
  direc/onal	
  
NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING
HEALTH	
  IN	
  THE	
  COMMUNITY	
  
DIFFICULTY	
  OF	
  HEALTHY	
  LIFESTYLE	
  
How	
  easy	
  or	
  difficult	
  do	
  
you	
  think	
  it	
  is	
  to	
  live	
  a	
  
healthy	
  lifestyle	
  
specifically	
  in	
  your	
  
community?	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
  
Over	
  
60	
  
	
  <$50K	
   	
  >$125K	
  White	
   	
  Black	
   Hispanic	
  
Very	
  easy	
   41	
   40	
   43	
   40	
   38	
   44	
   30	
   39	
   48	
   38	
   47	
   43	
   33	
   38	
  
Somewhat	
  easy	
   40	
   40	
   40	
   41	
   43	
   38	
   47	
   39	
   39	
   42	
   41	
   40	
   44	
   41	
  
Somewhat	
  difficult	
   14	
   15	
   12	
   14	
   14	
   13	
   20	
   15	
   9	
   15	
   8	
   12	
   17	
   16	
  
Very	
  difficult	
   5	
   5	
   4	
   4	
   5	
   5	
   3	
   6	
   2	
   5	
   5	
   4	
   5	
   4	
  
Don't	
  know	
  VOL	
   1	
   0	
   1	
   2	
   0	
   1	
   0	
   1	
   2	
   1	
   0	
   1	
   1	
   1	
  
PERCEPTION	
  OF	
  COMMUNITY	
  HEALTH	
  	
  
Based	
  upon	
  what	
  you	
  
see,	
  hear	
  or	
  read	
  in	
  
your	
  community,	
  how	
  
would	
  you	
  generally	
  
rate	
  the	
  health	
  of	
  
people	
  in	
  your	
  
community?	
  	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
   Over	
  60	
  	
  	
  <$50K	
   	
  >$125K	
   White	
   	
  Black	
  	
  Hispanic	
  
Very	
  good	
   18	
   17	
   20	
   16	
   17	
   18	
   9	
   17	
   22	
   17	
   23	
   18	
   16	
   13	
  
Somewhat	
  good	
   63	
   64	
   65	
   60	
   67	
   60	
   66	
   64	
   61	
   61	
   65	
   63	
   67	
   66	
  
Somewhat	
  bad	
   12	
   11	
   9	
   17	
   11	
   13	
   21	
   13	
   7	
   13	
   8	
   12	
   9	
   13	
  
Very	
  bad	
   3	
   3	
   2	
   3	
   2	
   4	
   3	
   3	
   2	
   3	
   1	
   3	
   4	
   3	
  
Don't	
  know	
  	
   5	
   5	
   4	
   4	
   4	
   5	
   1	
   4	
   7	
   4	
   3	
   4	
   4	
   4	
  
IMPORTANCE	
  OF	
  COMMUNITY	
  HEALTH	
  
How	
  much	
  does	
  
the	
  health	
  of	
  the	
  
people	
  in	
  your	
  
community	
  
mader	
  to	
  you?	
  	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
  
Over	
  
60	
  
	
  	
  <$50K	
  	
  >$125K	
  White	
  	
  Black	
   	
  Hispanic	
  
A	
  great	
  deal	
   35	
   39	
   28	
   36	
   29	
   40	
   28	
   32	
   42	
   40	
   27	
   33	
   49	
   32	
  
Somewhat	
   47	
   44	
   50	
   49	
   50	
   45	
   46	
   49	
   45	
   43	
   46	
   49	
   38	
   51	
  
Not	
  very	
  much	
   10	
   9	
   13	
   9	
   13	
   8	
   20	
   11	
   6	
   10	
   17	
   11	
   9	
   7	
  
Not	
  at	
  all	
   6	
   6	
   8	
   6	
   8	
   5	
   6	
   7	
   6	
   6	
   10	
   7	
   3	
   8	
  
Don't	
  know	
  	
   1	
   1	
   1	
   0	
   1	
   1	
   0	
   1	
   2	
   1	
   0	
   0	
   1	
   2	
  
CORRELATION	
  BETWEEN	
  PERSONAL	
  HEALTH	
  AND	
  
COMMUNITY	
  HEALTH	
  
How	
  strongly	
  do	
  you	
  
agree	
  or	
  disagree	
  with	
  
the	
  following	
  statement:	
  
If	
  my	
  neighbors	
  are	
  less	
  
healthy,	
  I	
  am	
  likely	
  to	
  be	
  
less	
  healthy.	
  	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
  
Over	
  
60	
  
	
  	
  <$50K	
  	
  >$125K	
  White	
   	
  Black	
   	
  Hispanic	
  
Strongly	
  agree	
   8	
   10	
   5	
   7	
   8	
   7	
   7	
   8	
   7	
   10	
   6	
   5	
   13	
   13	
  
Somewhat	
  agree	
   20	
   21	
   18	
   21	
   21	
   20	
   19	
   20	
   20	
   17	
   23	
   21	
   9	
   23	
  
Somewhat	
  disagree	
   25	
   24	
   27	
   25	
   27	
   23	
   29	
   22	
   29	
   26	
   25	
   28	
   24	
   16	
  
Strongly	
  disagree	
   45	
   42	
   47	
   46	
   42	
   47	
   44	
   48	
   39	
   46	
   44	
   44	
   51	
   47	
  
Don't	
  know	
  VOL	
   2	
   2	
   3	
   1	
   1	
   3	
   1	
   2	
   4	
   2	
   2	
   3	
   2	
   1	
  
RESPONSIBILITY	
  FOR	
  ENSURING	
  GOOD	
  COMMUNITY	
  
HEALTH	
  
In	
  your	
  opinion,	
  which	
  
of	
  the	
  following	
  should	
  
be	
  most	
  responsible	
  
for	
  ensuring	
  good	
  
health	
  in	
  a	
  
community?	
  	
  	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
  
Over	
  
60	
  
	
  	
  <$50K	
  	
  >$125K	
  White	
   	
  Black	
   	
  Hispanic	
  
Local	
  or	
  state	
  
government	
  and	
  health	
  
department	
  
40	
   44	
   40	
   32	
   35	
   44	
   41	
   41	
   38	
   44	
   40	
   38	
   48	
   44	
  
The	
  community’s	
  
residents	
  
46	
   45	
   46	
   46	
   46	
   46	
   49	
   50	
   37	
   47	
   50	
   50	
   36	
   44	
  
Federal	
  government	
   30	
   36	
   28	
   21	
   25	
   34	
   35	
   31	
   27	
   39	
   27	
   25	
   43	
   35	
  
Doctors	
  and	
  hospitals	
   47	
   52	
   44	
   43	
   44	
   50	
   48	
   44	
   53	
   55	
   42	
   48	
   48	
   46	
  
Healthcare	
  insurance	
  
companies	
  
36	
   42	
   35	
   27	
   30	
   41	
   38	
   35	
   38	
   43	
   32	
   35	
   37	
   43	
  
Local	
  health	
  
department	
  and	
  local	
  
government	
  
40	
   44	
   39	
   32	
   33	
   46	
   40	
   42	
   37	
   46	
   36	
   36	
   51	
   49	
  
Pharmaceu/cal	
  
companies	
  
25	
   28	
   22	
   20	
   20	
   28	
   27	
   23	
   28	
   31	
   21	
   24	
   28	
   25	
  
Employers	
  and	
  
businesses	
  
32	
   35	
   33	
   25	
   26	
   37	
   31	
   34	
   28	
   32	
   32	
   31	
   35	
   30	
  
Community	
  non-­‐profit	
  
organiza/ons	
  
27	
   30	
   26	
   20	
   22	
   30	
   29	
   27	
   25	
   33	
   24	
   25	
   30	
   31	
  
Religious	
  ins/tu/ons	
   21	
   25	
   17	
   20	
   19	
   23	
   21	
   22	
   21	
   27	
   14	
   20	
   28	
   22	
  
Don't	
  know	
  	
   4	
   4	
   5	
   5	
   5	
   4	
   3	
   4	
   6	
   3	
   5	
   4	
   6	
   6	
  
NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING
COMMUNITY	
  HEALTH	
  RESOURCES	
  AND	
  
PROGRAMS:	
  IMPORTANCE,	
  ACCESS,	
  
AND	
  EFFICACY	
  
IMPORTANCE	
  OF	
  COMMUNITY	
  HEALTH	
  RESOURCES	
  
How	
  important	
  is	
  
the	
  following	
  to	
  
your	
  health?	
  
Showing	
  “Very	
  important”	
  
+	
  “Important”/“Not	
  very	
  
important”	
  +	
  “Not	
  at	
  all	
  
important”	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
   Over	
  60	
   	
  	
  <$50K	
   	
  >$125K	
   White	
   	
  Black	
   	
  Hispanic	
  
Healthy	
  Food	
  
Choices	
  
98/2	
   98/2	
   98/2	
   97/3	
   96/4	
   99/1	
   100/0	
   98/3	
   96/3	
   97/3	
   98/2	
   97/2	
   100/0	
   99/2	
  
Open	
  Parks	
  and	
  
Green	
  Spaces	
  
88/11	
   89/11	
   89/11	
   87/12	
   87/12	
   89/10	
   88/11	
   92/8	
   81/18	
   88/11	
   91/9	
   86/13	
   94/6	
   94/5	
  
Nearby	
  Gyms	
  and	
  
Recrea/ons	
  
Facili/es	
  
74/26	
   77/23	
   79/20	
   63/35	
   74/25	
   73/26	
   90/10	
   77/22	
   62/36	
   74/25	
   80/20	
   69/30	
   79/18	
   88/13	
  
Nearby	
  hospitals	
  
and	
  urgent	
  care	
  
facili/es	
  
96/4	
   96/4	
   96/4	
   92/8	
   94/5	
   96/4	
   93/7	
   95/5	
   97/3	
   95/5	
   94/6	
   95/5	
   98/3	
   94/6	
  
Doctors	
  and	
  
den/sts	
  whom	
  I	
  
can	
  see	
  regularly	
  
97/2	
   97/4	
   100/0	
   96/3	
   96/4	
   99/2	
   97/3	
   98/2	
   97/3	
   97/3	
   98/2	
   97/2	
   100/0	
   94/5	
  
Good	
  air	
  and	
  water	
  
quality	
  
99/2	
   98/2	
   99/1	
   99/1	
   97/2	
   99/0	
   99/1	
   99/2	
   97/2	
   99/2	
   98/2	
   99/2	
   98/2	
   99/1	
  
Safe,	
  affordable	
  
housing	
  
88/11	
   91/7	
   87/12	
   85/13	
   84/14	
   93/6	
   92/8	
   89/10	
   85/12	
   91/8	
   82/17	
   86/12	
   93/6	
   92/8	
  
Ajer-­‐school	
  
programs	
  or	
  
ac/vi/es	
  outside	
  
school	
  hours	
  
52/40	
   54/35	
   48/43	
   51/43	
   51/41	
   52/38	
   76/21	
   59/35	
   29/56	
   50/42	
   47/48	
   46/45	
   61/31	
   74/22	
  
Kind,	
  suppor/ve	
  
neighbors	
  
77/22	
   82/17	
   70/30	
   78/22	
   71/28	
   81/18	
   78/22	
   75/25	
   81/18	
   81/17	
   61/38	
   75/24	
   82/19	
   83/16	
  
Informa/on	
  or	
  
educa/on	
  on	
  
preven/on,	
  health	
  
and	
  wellness	
  
92/8	
   94/6	
   91/9	
   89/11	
   89/11	
   94/7	
   90/10	
   92/9	
   93/7	
   92/7	
   87/12	
   90/10	
   99/1	
   97/3	
  
ACCESS	
  TO	
  COMMUNITY	
  HEALTH	
  RESOURCES	
  
How	
  much	
  access	
  
do	
  you	
  have	
  to	
  
this	
  resource	
  in	
  
your	
  community?	
  
Showing	
  “A	
  great	
  deal”+	
  
“Some”/	
  “Not	
  very	
  much”	
  
+	
  “None”	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
   Over	
  60	
   	
  	
  <$50K	
   	
  >$125K	
   White	
   	
  Black	
   	
  Hispanic	
  
Healthy	
  Food	
  
Choices	
  
92/8	
   91/8	
   94/7	
   90/10	
   91/9	
   92/8	
   90/10	
   91/10	
   92/6	
   89/11	
   93/7	
   92/8	
   91/8	
   93/6	
  
Open	
  Parks	
  and	
  
Green	
  Spaces	
  
90/10	
   90/9	
   92/7	
   86/15	
   91/8	
   88/11	
   84/15	
   91/9	
   89/10	
   86/14	
   94/5	
   91/8	
   83/17	
   87/11	
  
Nearby	
  Gyms	
  and	
  
Recrea/ons	
  
Facili/es	
  
80/20	
   83/16	
   89/11	
   62/37	
   81/18	
   78/21	
   78/22	
   81/18	
   75/23	
   70/28	
   93/7	
   81/18	
   73/25	
   79/21	
  
Nearby	
  hospitals	
  
and	
  urgent	
  care	
  
facili/es	
  
91/8	
   90/9	
   97/2	
   85/16	
   92/9	
   91/8	
   91/8	
   92/8	
   90/10	
   87/12	
   96/5	
   93/8	
   85/14	
   90/10	
  
Doctors	
  and	
  
den/sts	
  whom	
  I	
  
can	
  see	
  regularly	
  
93/6	
   92/8	
   96/3	
   91/9	
   92/7	
   93/7	
   86/12	
   93/7	
   94/5	
   89/11	
   99/1	
   93/7	
   93/6	
   90/10	
  
Good	
  air	
  and	
  water	
  
quality	
  
90/9	
   88/11	
   91/6	
   90/9	
   91/7	
   89/9	
   92/8	
   89/9	
   91/9	
   86/12	
   93/6	
   90/9	
   88/11	
   90/8	
  
Safe,	
  affordable	
  
housing	
  
78/18	
   77/20	
   81/15	
   75/19	
   79/16	
   75/20	
   75/21	
   77/19	
   78/17	
   72/24	
   77/19	
   80/15	
   75/24	
   75/24	
  
Ajer-­‐school	
  
programs	
  or	
  
ac/vi/es	
  outside	
  
school	
  hours	
  
57/28	
   58/27	
   61/25	
   52/36	
   61/28	
   54/29	
   69/23	
   61/27	
   45/32	
   53/33	
   69/22	
   54/30	
   62/26	
   71/22	
  
Kind,	
  suppor/ve	
  
neighbors	
  
78/21	
   78/21	
   79/20	
   79/20	
   78/21	
   79/21	
   72/27	
   79/20	
   79/21	
   76/24	
   77/21	
   79/20	
   76/23	
   82/18	
  
Informa/on	
  or	
  
educa/on	
  on	
  
preven/on,	
  health	
  
and	
  wellness	
  
87/12	
   87/11	
   87/11	
   82/15	
   86/12	
   86/13	
   75/24	
   87/12	
   88/10	
   83/16	
   88/10	
   87/11	
   86/12	
   84/14	
  
PERCEIVED	
  EFFECTIVENESS	
  OF	
  HEALTH	
  PROGRAMS	
  
How	
  effecQve	
  do	
  you	
  
think	
  the	
  following	
  
policy	
  or	
  program	
  is	
  
at	
  improving	
  health?	
  
Showing	
  “Very	
  effecFve”	
  +	
  
“Somewhat	
  effecFve”/	
  
“Not	
  very	
  effecFve”	
  +	
  “Not	
  
at	
  all	
  effecFve”	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
   Over	
  60	
   	
  	
  <$50K	
   	
  >$125K	
   White	
   	
  Black	
   	
  Hispanic	
  
Limi/ng	
  the	
  size	
  of	
  sodas	
   44/54	
   47/50	
   42/56	
   40/58	
   39/59	
   47/50	
   54/46	
   43/55	
   43/54	
   50/47	
   39/60	
   38/59	
   50/46	
   59/40	
  
Discon/nuing	
  the	
  sake	
  if	
  
extra-­‐large	
  candy	
  bars	
   36/60	
   38/58	
   36/61	
   35/62	
   34/65	
   38/56	
   40/58	
   36/61	
   35/58	
   41/54	
   33/67	
   31/65	
   44/47	
   45/51	
  
Sales	
  taxes	
  on	
  unhealthy	
  
food	
  and	
  beverages	
   43/53	
   46/52	
   46/51	
   38/59	
   42/56	
   46/52	
   56/42	
   43/55	
   42/53	
   47/50	
   42/56	
   40/58	
   48/51	
   62/34	
  
Clearly	
  displaying	
  
nutri/onal	
  content	
  of	
  food	
  
in	
  restaurants	
  
74/25	
   82/17	
   75/23	
   57/41	
   71/28	
   76/22	
   75/25	
   74/24	
   72/25	
   73/24	
   72/26	
   72/26	
   76/22	
   78/20	
  
Nutri/on	
  awareness	
  
campaigns	
   80/18	
   84/15	
   80/19	
   70/26	
   77/22	
   81/16	
   79/19	
   80/19	
   78/19	
   80/18	
   79/21	
   78/20	
   87/12	
   86/12	
  
Encouraging	
  more	
  
Farmers’	
  markets	
   84/15	
   84/15	
   85/13	
   83/16	
   80/19	
   87/11	
   86/13	
   85/14	
   81/16	
   84/14	
   81/18	
   84/13	
   81/18	
   86/13	
  
Lowering	
  the	
  price	
  of	
  
nutri/ous	
  foods	
   81/16	
   85/14	
   83/16	
   77/21	
   79/19	
   84/13	
   85/15	
   83/15	
   78/19	
   83/16	
   82/13	
   82/16	
   82/17	
   80/19	
  
Healthier	
  school	
  lunches	
   79/15	
   82/12	
   82/14	
   72/24	
   80/16	
   79/15	
   84/15	
   81/16	
   76/14	
   81/12	
   79/19	
   78/17	
   83/6	
   87/11	
  
Programs	
  to	
  help	
  quit	
  
smoking	
   75/20	
   79/17	
   76/18	
   68/28	
   74/23	
   77/18	
   78/21	
   76/20	
   74/21	
   74/21	
   77/18	
   75/20	
   73/22	
   78/19	
  
Building	
  more	
  hospitals	
  or	
  
healthcare	
  centers	
   70/28	
   74/23	
   68/29	
   65/33	
   71/28	
   69/27	
   76/23	
   69/28	
   70/27	
   73/26	
   66/30	
   65/32	
   79/22	
   85/12	
  
Opening	
  more	
  medical	
  
schools	
   64/29	
   70/24	
   62/32	
   59/36	
   67/30	
   63/29	
   73/26	
   62/32	
   67/26	
   71/23	
   62/32	
   60/33	
   73/22	
   83/16	
  
Free	
  health	
  screenings	
  or	
  
vaccina/ons	
  for	
  children	
  
and	
  the	
  elderly	
  
92/6	
   92/6	
   91/7	
   90/9	
   91/7	
   92/6	
   91/9	
   92/7	
   92/6	
   92/6	
   95/5	
   92/6	
   91/6	
   93/6	
  
More	
  parks,	
  trails	
  and	
  
recrea/on	
  centers	
   83/16	
   85/13	
   85/15	
   77/21	
   81/19	
   85/12	
   90/10	
   86/13	
   75/21	
   83/16	
   85/14	
   83/15	
   84/15	
   89/10	
  
More	
  bike	
  paths,	
  and	
  
dedicated	
  bike	
  lanes	
  on	
  
roads	
  
71/27	
   76/23	
   73/24	
   62/35	
   70/29	
   73/24	
   73/27	
   72/26	
   71/27	
   71/27	
   75/24	
   73/26	
   72/28	
   76/22	
  
Awareness	
  campaigns	
  for	
  
low-­‐income	
  health	
  
insurance	
  programs	
  
74/21	
   77/17	
   75/18	
   68/27	
   71/25	
   78/16	
   80/19	
   74/21	
   73/19	
   78/18	
   69/26	
   72/22	
   84/13	
   77/22	
  
NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING
TECHNOLOGY	
  AND	
  HEALTH	
  
VISITS	
  TO	
  ONLINE	
  HEALTH	
  AND	
  MEDICAL	
  WEBSITES	
  
Have	
  you	
  ever	
  visited	
  a	
  
health	
  or	
  medical	
  
website	
  to	
  research	
  
health	
  issues?	
  
	
  All	
   City	
   	
  Suburb	
  	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
  
Over	
  
60	
  
	
  	
  <$50K	
  	
  >$125K	
   White	
   	
  Black	
  	
  Hispanic	
  
Yes	
   64	
   58	
   73	
   62	
   60	
   66	
   60	
   72	
   49	
   49	
   80	
   67	
   56	
   51	
  
No	
   36	
   42	
   27	
   38	
   39	
   34	
   40	
   28	
   51	
   51	
   20	
   33	
   44	
   49	
  
Don't	
  know	
   0	
   0	
   1	
   0	
   1	
   0	
   0	
   1	
   0	
   0	
   0	
   0	
   0	
   0	
  
SPECIFIC	
  HEALTH	
  OR	
  MEDICAL	
  WEBSITES	
  VISITED	
  
Which	
  health	
  or	
  
medical	
  websites	
  have	
  
you	
  visited?	
  	
  
	
  All	
  
N=638	
  
City	
  
N=258	
  
	
  Suburb	
  
N=222	
  
	
  Rural	
  
N=155	
  
Male	
  
N=275	
  
Female	
  
N=363	
  
Under	
  
30	
  
N=60*	
  
30-­‐60	
  
N=426	
  
Over	
  
60	
  
N=152	
  
	
  <$50K	
  
N=200	
  
	
  >$125K	
  
N=89	
  
White	
  
N=426	
  
	
  Black	
  
N=69*	
  
	
  Hispanic	
  
N=61*	
  
Yahoo!	
  Health	
   8	
   7	
   7	
   8	
   6	
   9	
   5	
   8	
   7	
   10	
   8	
   7	
   13	
   8	
  
NIH	
  (Na/onal	
  
Ins/tutes	
  of	
  Health)	
  
8	
   9	
   9	
   4	
   7	
   9	
   8	
   7	
   11	
   7	
   10	
   7	
   6	
   7	
  
WebMD	
   59	
   59	
   61	
   55	
   58	
   59	
   50	
   63	
   51	
   53	
   76	
   64	
   51	
   33	
  
PubMed	
   3	
   2	
   3	
   3	
   2	
   3	
   5	
   2	
   2	
   3	
   1	
   1	
   6	
   3	
  
Medicine	
  Net	
   4	
   5	
   3	
   2	
   3	
   4	
   3	
   4	
   2	
   5	
   3	
   3	
   6	
   0	
  
MayoClinic	
   17	
   16	
   20	
   16	
   9	
   23	
   10	
   18	
   20	
   13	
   20	
   19	
   14	
   7	
  
Men’sHealth	
   5	
   3	
   5	
   5	
   8	
   2	
   7	
   4	
   5	
   4	
   7	
   4	
   7	
   3	
  
WeightWatchers	
   5	
   3	
   5	
   6	
   3	
   6	
   2	
   4	
   7	
   6	
   4	
   5	
   6	
   3	
  
MedlinePlus	
   4	
   4	
   5	
   3	
   1	
   6	
   7	
   4	
   4	
   5	
   2	
   3	
   7	
   5	
  
Drugs.com	
   5	
   5	
   6	
   5	
   4	
   6	
   8	
   4	
   7	
   5	
   4	
   6	
   3	
   0	
  
Website	
  of	
  my	
  health	
  
insurance	
  provider	
  
12	
   11	
   16	
   7	
   13	
   11	
   8	
   13	
   11	
   6	
   24	
   13	
   7	
   3	
  
Google	
   22	
   21	
   25	
   19	
   21	
   23	
   27	
   22	
   20	
   24	
   27	
   22	
   28	
   11	
  
Other	
   24	
   24	
   22	
   28	
   22	
   26	
   25	
   24	
   25	
   27	
   13	
   22	
   26	
   34	
  
Don't	
  know	
   10	
   9	
   9	
   10	
   12	
   8	
   12	
   8	
   14	
   10	
   7	
   10	
   10	
   13	
  
*Findings	
  are	
  direc/onal	
  
REASONS	
  FOR	
  CONSULTING	
  MEDICAL	
  WEBSITES	
  
What	
  is	
  most	
  likely	
  to	
  
make	
  you	
  consult	
  
these	
  health	
  or	
  
medical	
  websites?	
  	
  
	
  All	
  
N=638	
  
City	
  
N=258	
  
	
  Suburb	
  
N=222	
  
	
  Rural	
  
N=155	
  
Male	
  
N=275	
  
Female	
  
N=363	
  
Under	
  
30	
  
N=60*	
  
30-­‐60	
  
N=426	
  
Over	
  
60	
  
N=152	
  
	
  <$50K	
  
N=200	
  
	
  >$125K	
  
N=89	
  
White	
  
N=426	
  
	
  Black	
  
N=69*	
  
	
  Hispanic	
  
N=61*	
  
To	
  diagnose	
  myself	
   40	
   44	
   36	
   38	
   42	
   38	
   43	
   43	
   30	
   38	
   45	
   42	
   33	
   36	
  
To	
  get	
  a	
  second	
  
opinion	
  on	
  a	
  diagnosis	
  
I	
  received	
  from	
  a	
  
doctor	
  
31	
   33	
   27	
   34	
   31	
   31	
   38	
   32	
   26	
   35	
   26	
   30	
   30	
   43	
  
To	
  determine	
  if	
  I	
  need	
  
to	
  see	
  a	
  doctor	
  
38	
   36	
   41	
   37	
   35	
   40	
   52	
   40	
   28	
   37	
   40	
   39	
   32	
   44	
  
To	
  find	
  reviews	
  of	
  
doctors	
  
24	
   23	
   27	
   23	
   21	
   27	
   28	
   25	
   21	
   25	
   28	
   23	
   17	
   36	
  
To	
  generally	
  educate	
  
myself	
  about	
  health	
  
issues	
  
64	
   64	
   60	
   71	
   63	
   65	
   65	
   65	
   62	
   64	
   65	
   65	
   58	
   67	
  
To	
  learn	
  about	
  a	
  
health	
  issue	
  that	
  
might	
  be	
  affec/ng	
  a	
  
friend	
  or	
  family	
  
member	
  
61	
   60	
   62	
   63	
   56	
   65	
   55	
   63	
   61	
   59	
   64	
   64	
   55	
   46	
  
To	
  get	
  nutri/on	
  
informa/on	
  
36	
   34	
   37	
   38	
   32	
   40	
   38	
   37	
   34	
   36	
   34	
   36	
   39	
   34	
  
To	
  get	
  exercise	
  
informa/on	
  
26	
   27	
   25	
   25	
   23	
   28	
   30	
   27	
   20	
   30	
   27	
   24	
   28	
   39	
  
Other	
   7	
   7	
   7	
   6	
   6	
   8	
   7	
   6	
   9	
   8	
   6	
   6	
   7	
   11	
  
Don't	
  Know	
   0	
   1	
   0	
   1	
   1	
   0	
   0	
   0	
   1	
   0	
   0	
   1	
   0	
   0	
  
*Findings	
  are	
  direc/onal	
  
IMPORTANCE	
  OF	
  ONLINE	
  MEDICAL	
  INFORMATION	
  
How	
  important	
  to	
  your	
  
health	
  do	
  you	
  consider	
  
the	
  health	
  or	
  medical	
  
informaQon	
  you	
  find	
  
online?	
  	
  
	
  All	
  
N=638	
  
City	
  
N=258	
  
	
  Suburb	
  
N=222	
  
	
  Rural	
  
N=155	
  
Male	
  
N=275	
  
Female	
  
N=363	
  
Under	
  
30	
  
N=60*	
  
30-­‐60	
  
N=426	
  
Over	
  
60	
  
N=152	
  
	
  <$50K	
  
N=200	
  
	
  >$125K	
  
N=89	
  
White	
  
N=426	
  
	
  Black	
  
N=69*	
  
	
  Hispanic	
  
N=61*	
  
Very	
  important	
   39	
   38	
   40	
   40	
   39	
   39	
   52	
   40	
   33	
   46	
   33	
   33	
   46	
   57	
  
Somewhat	
  important	
   55	
   56	
   55	
   55	
   56	
   55	
   43	
   55	
   61	
   50	
   61	
   61	
   48	
   41	
  
Not	
  very	
  important	
   4	
   6	
   3	
   4	
   4	
   5	
   5	
   4	
   5	
   2	
   3	
   5	
   4	
   2	
  
Not	
  at	
  all	
  important	
   1	
   0	
   2	
   1	
   2	
   1	
   0	
   1	
   1	
   2	
   3	
   2	
   1	
   0	
  
Don't	
  Know	
  VOL	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
  
*Findings	
  are	
  direc/onal	
  
ACTION	
  BASED	
  ON	
  INFORMATION	
  FROM	
  MEDICAL	
  
WEBSITES	
  
Which	
  of	
  the	
  
following	
  is	
  
closer	
  to	
  your	
  
view?	
  	
  
	
  All	
  
N=638	
  
City	
  
N=258	
  
	
  Suburb	
  
N=222	
  
	
  Rural	
  
N=155	
  
Male	
  
N=275	
  
Female	
  
N=363	
  
Under	
  
30	
  
N=60*	
  
30-­‐60	
  
N=426	
  
Over	
  
60	
  
N=152	
  
	
  <$50K	
  
N=200	
  
	
  >$125K	
  
N=89	
  
White	
  
N=426	
  
	
  Black	
  
N=69*	
  
	
  Hispanic	
  
N=61*	
  
I	
  generally	
  act	
  
on	
  the	
  health	
  
and	
  medical	
  
informa/on	
  I	
  
find	
  online	
  
without	
  
consul/ng	
  a	
  
medical	
  
professional	
  
18	
   18	
   18	
   16	
   19	
   17	
   32	
   17	
   13	
   19	
   17	
   15	
   20	
   18	
  
I	
  generally	
  
consult	
  with	
  a	
  
medical	
  
professional	
  
before	
  ac/ng	
  on	
  
the	
  health	
  and	
  
medical	
  
informa/on	
  I	
  
find	
  online	
  
79	
   79	
   78	
   82	
   78	
   80	
   67	
   79	
   84	
   79	
   80	
   81	
   75	
   77	
  
Don't	
  Know	
  VOL	
   3	
   3	
   4	
   2	
   3	
   3	
   2	
   4	
   3	
   2	
   3	
   3	
   4	
   5	
  
*Findings	
  are	
  direc/onal	
  
ELECTRONIC	
  COMMUNICATION	
  WITH	
  DOCTORS	
  
Have	
  you	
  ever	
  
emailed	
  or	
  sent	
  
text	
  messages	
  to	
  
your	
  doctor	
  with	
  
health	
  quesQons?	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
  
Over	
  
60	
  
<$50K	
   	
  >$125K	
  White	
  	
  Black	
  	
  Hispanic	
  
Yes	
   12	
   12	
   14	
   9	
   12	
   12	
   5	
   16	
   7	
   7	
   23	
   12	
   9	
   10	
  
No	
   88	
   88	
   85	
   90	
   88	
   88	
   95	
   84	
   93	
   92	
   77	
   88	
   91	
   90	
  
Don't	
  know	
   0	
   0	
   1	
   0	
   0	
   0	
   0	
   0	
   1	
   0	
   1	
   1	
   0	
   0	
  
FREQUENCY	
  OF	
  ELECTRONIC	
  COMMUNICATION	
  
How	
  oven	
  do	
  
you	
  email	
  or	
  
text	
  your	
  
doctor?	
  	
  
	
  All	
  
N=119	
  
City	
  
N=53*	
  
	
  Suburb	
  
N=43*	
  
	
  Rural	
  
N=23*	
  
Male	
  
N=53*	
  
Female	
  
N=66*	
  
Under	
  30	
  
N=5*	
  
30-­‐60	
  
N=93	
  
Over	
  60	
  
N=21*	
  
<$50K	
  
N=29*	
  
	
  >$125K	
  
N=25*	
  
White	
  
N=74*	
  
	
  Black	
  
N=11*	
  
	
  Hispanic	
  
N=12*	
  
At	
  least	
  every	
  
week	
  
3	
   0	
   7	
   0	
   0	
   5	
   20	
   2	
   0	
   0	
   0	
   4	
   0	
   0	
  
A	
  few	
  /mes	
  a	
  
month	
  
5	
   4	
   2	
   13	
   8	
   3	
   0	
   5	
   5	
   7	
   8	
   3	
   9	
   0	
  
Once	
  a	
  month	
   13	
   8	
   16	
   17	
   8	
   17	
   20	
   13	
   10	
   17	
   8	
   11	
   18	
   33	
  
Once	
  every	
  few	
  
months	
  
36	
   36	
   37	
   35	
   36	
   36	
   40	
   34	
   43	
   34	
   36	
   43	
   27	
   25	
  
Once	
  a	
  year	
   32	
   38	
   26	
   30	
   34	
   30	
   20	
   33	
   29	
   31	
   32	
   30	
   36	
   33	
  
Never	
   9	
   9	
   12	
   4	
   13	
   6	
   0	
   10	
   10	
   10	
   12	
   8	
   0	
   8	
  
Don't	
  know	
   3	
   6	
   0	
   0	
   2	
   3	
   0	
   2	
   5	
   0	
   4	
   1	
   9	
   0	
  
*Findings	
  are	
  direc/onal	
  
ELECTRONIC	
  REMINDERS	
  CONCERNING	
  HEALTH	
  
From	
  which	
  of	
  the	
  
following	
  would	
  you	
  
want	
  to	
  receive	
  
emails	
  or	
  text	
  
messages	
  with	
  
health	
  reminders?	
  	
  	
  
	
  All	
   City	
  	
  Suburb	
  	
  Rural	
   Male	
   Female	
  Under	
  30	
   30-­‐60	
  Over	
  60	
  	
  	
  <$50K	
   	
  >$125K	
   White	
   	
  Black	
   	
  Hispanic	
  
Your	
  doctor’s	
  office	
   64	
   63	
   70	
   59	
   66	
   62	
   67	
   69	
   53	
   58	
   75	
   61	
   71	
   70	
  
Your	
  health	
  
insurance	
  company	
  
27	
   26	
   28	
   25	
   29	
   25	
   27	
   28	
   24	
   29	
   34	
   25	
   30	
   35	
  
A	
  pharmaceu/cal	
  
company	
  
15	
   16	
   15	
   12	
   14	
   16	
   11	
   16	
   15	
   18	
   14	
   13	
   19	
   18	
  
Your	
  local	
  
government	
  or	
  
public	
  health	
  
department	
  
20	
   23	
   22	
   13	
   21	
   20	
   22	
   21	
   18	
   25	
   16	
   16	
   33	
   32	
  
A	
  Non-­‐profit	
  
organiza/on	
  related	
  
to	
  a	
  condi/on	
  or	
  
disease	
  that	
  is	
  
relevant	
  to	
  you	
  
25	
   28	
   26	
   18	
   26	
   25	
   28	
   27	
   21	
   24	
   30	
   24	
   28	
   24	
  
Other	
  	
   13	
   13	
   13	
   16	
   11	
   16	
   6	
   12	
   19	
   15	
   12	
   15	
   9	
   8	
  
Don't	
  know	
  	
   12	
   14	
   10	
   12	
   12	
   12	
   13	
   10	
   17	
   13	
   7	
   13	
   11	
   8	
  
IMPORTANCE	
  OF	
  ELECTRONIC	
  COMMUNICATION	
  
In	
  your	
  opinion,	
  does	
  
being	
  able	
  to	
  email	
  
or	
  text	
  with	
  your	
  
doctor	
  improve	
  your	
  
health	
  care	
  a	
  lot,	
  
somewhat,	
  not	
  very	
  
much	
  or	
  not	
  at	
  all?	
  
	
  All	
  
N=119	
  
City	
  
N=53*	
  
	
  Suburb	
  
N=43*	
  
	
  Rural	
  
N=23*	
  
Male	
  
N=53*	
  
Female	
  
N=66*	
  
Under	
  
30	
  
N=5*	
  
30-­‐60	
  
N=93	
  
Over	
  
60	
  
N=21*	
  
<$50K	
  
N=29*	
  
	
  >$125K	
  
N=25*	
  
White	
  
N=74*	
  
	
  Black	
  
N=11*	
  
	
  Hispanic	
  
N=12*	
  
A	
  lot	
   31	
   25	
   37	
   35	
   28	
   33	
   40	
   31	
   29	
   31	
   28	
   32	
   9	
   42	
  
Somewhat	
   48	
   55	
   42	
   43	
   45	
   50	
   60	
   49	
   38	
   45	
   56	
   43	
   64	
   50	
  
Not	
  very	
  much	
   9	
   9	
   9	
   9	
   8	
   11	
   0	
   9	
   14	
   3	
   4	
   11	
   9	
   0	
  
Not	
  at	
  all	
   12	
   11	
   12	
   13	
   19	
   6	
   0	
   11	
   19	
   21	
   12	
   14	
   18	
   8	
  
Don't	
  know	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
   0	
  
*Findings	
  are	
  direc/onal	
  
CHARGING	
  FOR	
  ELECTRONIC	
  CONSULTATIONS	
  
Do	
  you	
  think	
  your	
  doctor	
  
would	
  be	
  right	
  to	
  charge	
  you	
  
for	
  an	
  email	
  or	
  text	
  
consultaQon	
  as	
  an	
  alternaQve	
  
to	
  an	
  office	
  visit?	
  	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  Under	
  30	
  30-­‐60	
  Over	
  60	
  	
  	
  <$50K	
   	
  >$125K	
  White	
  	
  Black	
  	
  Hispanic	
  
Yes	
  –	
  My	
  doctor	
  should	
  be	
  able	
  
to	
  charge	
  
30	
   25	
   33	
   34	
   32	
   28	
   25	
   29	
   32	
   23	
   35	
   36	
   11	
   18	
  
No	
  –	
  My	
  doctor	
  should	
  not	
  
charge	
  
66	
   71	
   62	
   61	
   64	
   67	
   74	
   67	
   61	
   73	
   59	
   59	
   88	
   76	
  
Don't	
  know	
  	
   5	
   4	
   6	
   5	
   5	
   5	
   1	
   4	
   6	
   4	
   5	
   5	
   2	
   6	
  
WILLINGNESS	
  TO	
  PAY	
  FOR	
  ELECTRONIC	
  CONSULTATION	
  
Would	
  you	
  be	
  
willing	
  to	
  pay	
  for	
  an	
  
email	
  or	
  text	
  
consultaQon	
  with	
  
your	
  doctor	
  as	
  an	
  
alternaQve	
  to	
  an	
  
office	
  visit?	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
  
Over	
  
60	
  
	
  	
  <$50K	
  	
  >$125K	
   White	
   	
  Black	
   	
  Hispanic	
  
Yes	
   31	
   27	
   33	
   38	
   33	
   30	
   33	
   33	
   28	
   26	
   41	
   35	
   18	
   27	
  
No	
   65	
   71	
   61	
   59	
   63	
   66	
   66	
   63	
   68	
   72	
   52	
   60	
   81	
   70	
  
Don't	
  know	
   4	
   2	
   6	
   3	
   3	
   4	
   1	
   4	
   5	
   2	
   6	
   5	
   1	
   3	
  
ELECTRONIC	
  COMMUNICATION	
  AS	
  PRIMARY	
  FORM	
  OF	
  
COMMUNICATION	
  
Would	
  you	
  be	
  
comfortable	
  if	
  email	
  or	
  
other	
  electronic	
  
communicaQon	
  was	
  the	
  
primary	
  way	
  that	
  you	
  
communicate	
  with	
  your	
  
doctor?	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
  
Over	
  
60	
  
	
  	
  <$50K	
   	
  >$125K	
   White	
   	
  Black	
   	
  Hispanic	
  
Yes	
   20	
   21	
   20	
   19	
   22	
   19	
   34	
   23	
   12	
   22	
   26	
   17	
   23	
   29	
  
No	
   78	
   77	
   77	
   80	
   77	
   79	
   66	
   76	
   85	
   77	
   72	
   81	
   77	
   68	
  
Don't	
  know	
  VOL	
   2	
   2	
   2	
   1	
   1	
   2	
   0	
   2	
   3	
   2	
   2	
   2	
   0	
   2	
  
NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING
THE	
  HEALTHCARE	
  SYSTEM	
  
HEALTH	
  CARE	
  COMPANIES	
  ROLE	
  IN	
  IMPROVING	
  
COMMUNITY	
  HEALTH	
  
How	
  much	
  do	
  you	
  think	
  
health	
  care	
  companies	
  
care	
  about	
  improving	
  the	
  
health	
  of	
  people	
  in	
  your	
  
community?	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
  Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
  
Over	
  
60	
  
	
  	
  <$50K	
  	
  >$125K	
  White	
   	
  Black	
   	
  Hispanic	
  
A	
  great	
  deal	
   15	
   13	
   18	
   14	
   18	
   12	
   9	
   15	
   16	
   14	
   16	
   16	
   13	
   12	
  
Some	
   41	
   42	
   41	
   39	
   43	
   39	
   42	
   37	
   48	
   40	
   41	
   39	
   41	
   50	
  
Not	
  very	
  much	
   22	
   25	
   21	
   20	
   20	
   25	
   26	
   24	
   17	
   22	
   24	
   22	
   20	
   20	
  
None	
  at	
  all	
   20	
   19	
   20	
   23	
   18	
   21	
   23	
   22	
   15	
   21	
   17	
   20	
   24	
   18	
  
Don't	
  Know	
  VOL	
   2	
   2	
   1	
   3	
   1	
   3	
   0	
   2	
   4	
   2	
   1	
   2	
   2	
   0	
  
PERCEPTION	
  OF	
  HEALTH	
  CARE	
  COMPANY	
  
UNDERSTANDING	
  OF	
  COMMUNITY	
  NEEDS	
  
How	
  well	
  do	
  you	
  think	
  
health	
  care	
  companies	
  
-­‐-­‐	
  like	
  insurance	
  and	
  
pharmaceuQcal	
  
companies	
  -­‐-­‐	
  
understand	
  what	
  
people	
  in	
  your	
  
community	
  need	
  to	
  
improve	
  their	
  health?	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
  
Over	
  
60	
  
	
  	
  <$50K	
  	
  >$125K	
  White	
   	
  Black	
   Hispanic
Very	
  well	
   16	
   17	
   16	
   13	
   18	
   14	
   10	
   15	
   18	
   16	
   17	
   16	
   17	
   120	
  
Somewhat	
  well	
   41	
   41	
   40	
   41	
   43	
   39	
   50	
   39	
   41	
   38	
   46	
   40	
   38	
   16	
  
Not	
  very	
  well	
   20	
   21	
   19	
   21	
   20	
   21	
   16	
   22	
   18	
   22	
   18	
   22	
   17	
   44	
  
Not	
  well	
  at	
  all	
   20	
   18	
   21	
   23	
   16	
   23	
   22	
   21	
   17	
   22	
   15	
   19	
   27	
   20	
  
Don't	
  know	
  	
   4	
   3	
   5	
   2	
   3	
   4	
   2	
   3	
   5	
   3	
   4	
   4	
   1	
   17	
  
HEALTH	
  INSURANCE	
  
Do	
  you	
  have	
  
health	
  
insurance?	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
  
Over	
  
60	
  
	
  	
  <$50K	
   	
  >$125K	
   White	
   	
  Black	
   	
  Hispanic	
  
Yes	
   86	
   86	
   90	
   82	
   85	
   87	
   71	
   87	
   91	
   80	
   95	
   89	
   89	
   79	
  
No	
   11	
   12	
   8	
   14	
   12	
   11	
   28	
   11	
   6	
   19	
   2	
   9	
   11	
   20	
  
Don't	
  know	
   2	
   2	
   2	
   4	
   3	
   2	
   1	
   3	
   3	
   1	
   3	
   2	
   1	
   1	
  
SOURCE	
  OF	
  HEALTH	
  INSURANCE	
  
Is	
  your	
  
health	
  
insurance	
  
through...	
  
	
  All	
  
N=867	
  
City	
  
N=382	
  
	
  Suburb	
  
N=274	
  
	
  Rural	
  
N=207	
  
Male	
  
N=389	
  
Female	
  
N=478	
  
Under	
  
30	
  
N=71*	
  
30-­‐60	
  
N=515	
  
Over	
  
60	
  
N=281	
  
<$50K	
  
N=329	
  
	
  >$125K	
  
N=106	
  
White	
  
N=566	
  
Black	
  
N=109	
  
	
  Hispanic	
  
N=95	
  
Your	
  
employer	
  
43	
   40	
   48	
   42	
   52	
   36	
   37	
   56	
   21	
   29	
   65	
   41	
   48	
   49	
  
Your	
  
spouse’s	
  
employer	
  
17	
   13	
   20	
   19	
   10	
   22	
   8	
   23	
   8	
   9	
   19	
   20	
   6	
   13	
  
A	
  private	
  
plan	
  you	
  
selected	
  on	
  
your	
  own	
  
9	
   8	
   10	
   11	
   9	
   9	
   13	
   7	
   14	
   12	
   7	
   10	
   8	
   8	
  
Medicare	
   19	
   23	
   14	
   17	
   14	
   23	
   11	
   5	
   46	
   30	
   6	
   20	
   21	
   14	
  
Medicaid	
   4	
   5	
   1	
   6	
   5	
   4	
   11	
   4	
   2	
   11	
   0	
   3	
   10	
   4	
  
VA	
  
Insurance	
  
2	
   2	
   1	
   3	
   4	
   1	
   3	
   2	
   3	
   2	
   2	
   2	
   0	
   2	
  
Another	
  
program	
  
5	
   6	
   4	
   2	
   5	
   4	
   13	
   3	
   5	
   8	
   2	
   4	
   4	
   7	
  
Don't	
  know	
   1	
   1	
   0	
   0	
   1	
   1	
   4	
   1	
   0	
   2	
   0	
   0	
   3	
   2	
  
*Findings	
  are	
  direc/onal	
  
DOCTOR	
  VISITS	
  PER	
  YEAR	
  
On	
  average,	
  how	
  
many	
  Qmes	
  per	
  
year	
  do	
  you	
  visit	
  
a	
  doctor?	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
   Male	
   Female	
  
Under	
  
30	
  
30-­‐60	
   Over	
  60	
   	
  	
  <$50K	
   	
  >$125K	
   White	
   	
  Black	
   	
  Hispanic	
  
0	
   5	
   5	
   5	
   8	
   7	
   4	
   4	
   7	
   3	
   6	
   7	
   6	
   2	
   6	
  
1	
   20	
   19	
   22	
   20	
   21	
   19	
   19	
   24	
   13	
   16	
   31	
   22	
   12	
   18	
  
2	
   23	
   24	
   24	
   19	
   23	
   22	
   33	
   23	
   18	
   20	
   23	
   20	
   25	
   28	
  
3	
   15	
   15	
   14	
   14	
   13	
   16	
   15	
   13	
   17	
   16	
   16	
   14	
   14	
   16	
  
4	
   15	
   16	
   11	
   17	
   14	
   15	
   9	
   13	
   20	
   16	
   11	
   14	
   19	
   12	
  
5+	
   20	
   20	
   23	
   19	
   17	
   23	
   20	
   18	
   28	
   22	
   14	
   21	
   29	
   21	
  
APPROACHES	
  TO	
  VISITING	
  THE	
  DOCTOR	
  
Which	
  of	
  the	
  
following	
  best	
  
describes	
  your	
  
approach	
  to	
  visiQng	
  
the	
  doctor?	
  	
  
	
  All	
   City	
   	
  Suburb	
   	
  Rural	
  Male	
  Female	
  
Under	
  
30	
  
30-­‐60	
  
Over	
  
60	
  
	
  	
  <$50K	
   	
  >$125K	
  	
  Black	
  White	
  	
  Hispanic	
  
I	
  visit	
  the	
  doctor	
  for	
  
regular	
  check-­‐ups,	
  
even	
  when	
  I	
  am	
  well	
  
49	
   51	
   48	
   45	
   50	
   48	
   41	
   45	
   57	
   43	
   57	
   58	
   48	
   41	
  
I	
  visit	
  the	
  doctor	
  
regularly	
  to	
  take	
  care	
  
of	
  a	
  chronic	
  
condi/on	
  
20	
   20	
   18	
   22	
   15	
   24	
   7	
   19	
   24	
   23	
   10	
   23	
   20	
   16	
  
I	
  only	
  visit	
  the	
  doctor	
  
when	
  I	
  am	
  given	
  a	
  
referral	
  to	
  see	
  one	
  
3	
   2	
   2	
   4	
   3	
   2	
   3	
   3	
   3	
   3	
   2	
   4	
   2	
   7	
  
I	
  only	
  visit	
  the	
  doctor	
  
when	
  I	
  am	
  sick	
  or	
  
injured	
  
26	
   24	
   29	
   25	
   29	
   24	
   45	
   29	
   14	
   28	
   25	
   15	
   27	
   32	
  
I	
  never	
  visit	
  the	
  
doctor	
  
2	
   2	
   2	
   3	
   3	
   2	
   4	
   3	
   1	
   3	
   5	
   0	
   3	
   4	
  
Don't	
  know	
  	
   1	
   0	
   1	
   2	
   1	
   1	
   0	
   1	
   1	
   1	
   2	
   1	
   1	
   1	
  
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland
National Community Health Survey by Penn Schoen Berland

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National Community Health Survey by Penn Schoen Berland

  • 1. NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING          /       NATIONAL  COMMUNITY  HEALTH  SURVEY   MARCH 2013 ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
  • 2. METHODOLOGY   Between  January  12  –  January  20,  2013,  PSB  conducted  a  total   of  1,004  telephone  interviews  with  the  U.S.  General  PopulaQon     2 AUDIENCE   SAMPLE   SIZE   MARGIN   OF  ERROR   All   U.S.  General  Popula/on   1004   +/-­‐3.09%   SeTng   Urban   443   +/-­‐4.66%   Suburb   306   +/-­‐5.60%   Rural   251   +/-­‐6.19%   Age   Under  30   100   +/-­‐9.80%   30-­‐60   595   +/-­‐4.02%   Over  60   309   +/-­‐5.58%   Annual  Household   Income   Less  Than  $50K   410   +/-­‐4.84%   $50K-­‐$125K   349   +/-­‐5.25%   Over  $125K   111   +/-­‐9.30%   Ethnicity   White   637   +/-­‐3.88%   African  American   123   +/-­‐8.84%   Hispanic   120   +/-­‐8.95%   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC.
  • 3. 1.  Americans  are  health-­‐conscious  and  overwhelmingly   consider  themselves  healthy     2.  While  Americans  feel  closely  connected  to  their  neighbors,   they  do  not  believe  that  their  health  is  affected  by  their   neighbors     3.  Instead,  Americans  believe  a  variety  of  other  community   factors  are  important  to  their  health     4.  Americans  view  health  care  providers  as  parBcularly   important  to  community  health     5.  Americans  value  online  resources  as  important  health  care   tools     WHAT  WE  LEARNED   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 3
  • 4. NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING AMERICANS  ARE  HEALTH-­‐CONSCIOUS  AND   OVERWHELMINGLY  CONSIDER  THEMSELVES   HEALTHY  
  • 5. FAMILY  AND  HEALTH  ARE  TOP  PRIORITIES  OF  AMERICANS   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 5 6   7   10   23   50   70   Your  Social  Life   Community  Service   Your  Hobbies  And  Leisure  Time   Your  Job   Your  Health   Taking  Care  Of  Your  Family   PrioriQes   Which  of  the  following  do  you  consider  to  be  your  1-­‐2  biggest  prioriBes?   v 64%  of  Americans  over  the  age  of  60  say  health  is  a  top  priority  
  • 6. 57%  OF  AMERICANS  THINK  ABOUT  THEIR  HEALTH  AT  LEAST   ONCE  PER  DAY   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 6 N= 36   21   15   8   18   More  Than  Once  Per  Day   Once  Per  Day   A  Few  Times  a  Week   Once  Per  Week   Less  Than  Once  Per  Week   Thinking  About  Health   How  oFen  do  you  think  about  your  own  health?   v African  Americans  think  about  their  health  the  most  frequently  –  54%   of  them  think  about  it  more  than  once  per  day  
  • 7. AMERICANS  OVERWHELMINGLY  FEEL  GOOD  ABOUT   THEIR  HEALTH   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 7 Good  Personal  Health   Generally  speaking,  how  would  you  rate  your  own  personal   health?  Showing  very  +  somewhat  good  and  very  +  somewhat  bad   90   9   1   Good   Bad     Don’t  know   v Personal  health  rated  as  Very  Good:   Low-­‐income   43%   Middle-­‐income   47%   Upper-­‐income   60%  
  • 8. A  MAJORITY  OF  AMERICANS  THINK  THAT  THEIR  HEALTH   HAS  NOT  CHANGED  RECENTLY   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 8 Change  in  Past  5-­‐10  years   Would  you  say  that  your  health  has  generally  improved,  stayed   the  same  or  goden  worse  since  you  have  moved  into  your   community?  Asked  of  those  who  have  moved  in  past  5  years   Would  you  say  that  your  health  has  generally  improved,  stayed   the  same,  or  goden  worse  in  the  past  5-­‐10  years?  Asked  of  those   who  have  not  moved  in  that  Fmeframe.     19   26  53   Improved   Goden  Worse     Stayed  The  Same  
  • 9. N= 49   47   45   35   35   33   32   29   26   23   22   17   10   There  are   more   convenient   areas  to  walk,   bike  or   exercise,  such   as  parks  and   gyms   People  are   more  educated   about  their   health   There  are   more  healthy   food  op/ons   conveniently   available   My  economic   situa/on  is   be]er   Be]er  access   to  health   informa/on   and  services   online   I  feel  safer   I  can  access   be]er   healthcare   I  can  access   more   affordable   healthcare   My  neighbors   are  living   healthier  lives   My  neighbors   are  more   commi]ed  to   each  other   My  neighbors   are  happier   Government   programs  are   more   accessible   Other   Factors  That  Have  Improved  Health   You  said  your  health  has  improved.  I  am  going  to  read  you  a  list  of  external  factors  that  might  have  contributed   to  your  improved  health.  Please  tell  me  which  ones,  if  any,  contributed  significantly  ?  N=195   THOSE  WHO  THINK  HEALTH  HAS  IMPROVED  CREDIT  PARKS   AND  GYMS,  EDUCATION  AND  HEALTHY  FOOD  OPTIONS   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 9
  • 10. N= 28   20   15   15   15   15   14   14   14   11   6   6   6   5   4   My  economic   situa/on  is   worse   There  are   fewer  healthy   food  op/ons   conveniently   available   I  cannot   access  be]er   healthcare   Government   programs  are   less   accessible   People  are   less  educated   about  their   health   People  are   less   commi]ed  to   each  other   I  cannot   access   affordable   healthcare   I  feel  less  safe   There  are   fewer   convenient   areas  to  walk,   bike,  or   exercise,  such   as  parks  and   gyms   I  got  older   My  neighbors   are  less   happy   Developed   health   problem   Chose  to  live   less  healthy   lifestyle   (Chose  to  eat   worse,   exercise  less,   or  take  more   job  stress)   My  neighbors   are  living  less   healthy  lives   Worse  access   to  health   informa/on   and  services   online   Factors  That  Degrade  Health   You  said  your  health  has  goSen  worse.  I  am  going  to  read  you  a  list  of  external  factors  that  might  have   contributed  to  your  health  geTng  worse.  Please  tell  me  which  ones,  if  any,  contributed  significantly  ?  N=265   THOSE  WHO  THINK  HEALTH  HAS  DECLINED  ARE  MOST  LIKELY   TO  CITE  WORSENING  ECONOMIC  CIRCUMSTANCES     ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 10 v 40%  of  Low-­‐income  Americans  with  declining  health  cite  a  worsening   economic  situaFon  
  • 11. NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING WHILE  AMERICANS  FEEL  CLOSELY  CONNECTED   TO  THEIR  NEIGHBORS,  THEY  DO  NOT  BELIEVE   THAT  THEIR  HEALTH  IS  AFFECTED  BY  THEIR   NEIGHBORS  
  • 12. AMERICANS  FEEL  MOST  CLOSELY  CONNECTED  TO  THEIR   NEIGHBORS  AND  PEOPLE  AT  THEIR  PLACES  OF  WORSHIP   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 12 49   43   33   32   29   25   22   14   11   Neighbors   Members  Of  Your   Place  Of  Worship   Co-­‐workers   Your  Part  Of   Town   Your  Town/City   Members  Of  Your   Organiza/ons   Parents  and   Faculty  At  Your   Childrens'  School   People  At  The   Parks  And   Recrea/on   Facili/es  You  Go   To   Members  Of  Your   Online  Groups   Closeness  To  Community  Groups   Which  of  the  following  groups  of  people  do  you  feel  closely  connected  to?   v 58%  of  Hispanics  feel  closely  connected  to  neighbors   v 54%  of  African  Americans  feel  closely  connected  to  members  of  place  of   worship  
  • 13. AMERICANS  CARE  ABOUT  THE  HEALTH  OF  THEIR   NEIGHBORS   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 13 Care  About  Health  of  Neighbors   How  much  does  the  health  of  the  people  in  your   community  mader  to  you?  Showing  a  great  deal  +   somewhat  and  not  very  much  +  not  at  all     82   16   2   Maders   Doesn’t   Mader     Don’t  know   v Health  of  people  in  community  maLers  a  great  deal:   Urban   39%   Suburban   28%   Rural   36%  
  • 14. BUT  THEY  DO  NOT  THINK  THE  HEALTH  OF  THEIR   NEIGHBORS  AFFECTS  THEM   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 14 8   45   20   25   Agree   Disagree   Strongly  Agree   Somewhat  Agree   Strongly  Disagree   Somewhat  Disagree   Personal  Health  Affected  by  Neighbors’  Health   How  strongly  do  you  agree  or  disagree  with  the  following  statement:  If  my  neighbors  are  less   healthy,  I  am  likely  to  be  less  healthy.  Showing  “Somewhat”  and  “Strongly”   70   28   v  Americans  with  Graduate  degrees  are  most  likely  to  believe  their   neighbors  health  affects  them  –  42%  agree  with  this  statement  
  • 15. NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING AMERICANS  BELIEVE  A  VARIETY  OF  OTHER   COMMUNITY  FACTORS  ARE  IMPORTANT  TO   THEIR  HEALTH  
  • 16. AMERICANS  BELIEVE  THAT  THEIR  COMMUNITIES  ARE   HEALTHY  PLACES  TO  LIVE ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 16 Ability  to  Live  Healthy  in  Your  Community   How  easy  or  difficult  do  you  think  it  is  to  live  a  healthy  lifestyle   specifically  in  your  community?  Showing  very  +  somewhat  easy   and  very  +  somewhat  difficult   81   19   Easy   Difficult     v This  is  consistent  among  urban,  suburban,  and  rural   Americans  
  • 17. THEY  BELIEVE  A  VARIETY  OF  COMMUNITY  RESOURCES   ARE  IMPORTANT  TO  THEIR  HEALTH   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 17 N= 87   82   81   74   69   64   59   41   39   32   12   15   17   22   19   28   29   33   38   20   Good  Air  and   Water  Quality   Doctors  and   Den/sts   Whom  I  Can   See  Regularly   Healthy  Food   Choices   Nearby   Hospitals  and   Urgent  Care   Facili/es   Safe,   Affordable   Housing   Informa/on  or   Educa/on  on   Preven/on,   Health  and   Wellness   Open  Parks   and  Green   Spaces   Nearby  Gyms   or  Recrea/on   Facili/es   Kind,   Suppor/ve   Neighbors   Ajer-­‐School   Programs  or   Ac/vi/es   Outside  School   Hours   Somewhat   Important   Very  Important   Importance  of  Community  Resources   How  important  is  the  following  to  your  health?   99   88   92   88   74   77   52   97   96  98   v Environment,  doctors,  healthy  food  and  hospitals  almost  universally   seen  as  most  important    
  • 18. AMERICANS  BELIEVE  THAT  THEIR  COMMUNITIES  PROVIDE   AT  LEAST  SOME  ACCESS  TO  HEALTH  RESOURCES   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 18 N= 73   68   72   62   64   57   53   47   37   32   20   24   19   28   26   30   27   31   41   25   Doctors  and   Den/sts   Whom  I  Can   See  Regularly   Healthy  Food   Choices   Nearby   Hospitals  and   Urgent  Care   Facili/es   Good  Air  and   Water  Quality   Open  Parks   and  Green   Spaces   Informa/on  or   Educa/on  on   Preven/on,   Health  and   Wellness   Nearby  Gyms   or  Recrea/on   Facili/es   Safe,   Affordable   Housing   Kind,   Suppor/ve   Neighbors   Ajer-­‐School   Programs  or   Ac/vi/es   Outside  School   Hours   Some   A  Great  Deal   Access  To  Community  Resources   How  much  access  do  you  have  to  this  resource  in  your  community  today?   93   90   87   80   78   78   57   92   90  91  
  • 19. BUT  COMMUNITIES  ARE  NOT  MEETING  DEMAND  ON   ENVIRONMENT,  HOUSING  AND  HEALTHY  FOOD  IN   PARTICULAR   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 19 N= 82   81   74   87   59   64   41   69   39   32   73   68   72   62   64   57   53   47   37   32   Doctors  and   Den/sts   Whom  I  Can   See  Regularly   Healthy  Food   Choices   Nearby   Hospitals  and   Urgent  Care   Facili/es   Good  Air  and   Water  Quality   Open  Parks   and  Green   Spaces   Informa/on  or   Educa/on  on   Preven/on,   Health  and   Wellness   Nearby  Gyms   or  Recrea/on   Facili/es   Safe,   Affordable   Housing   Kind,   Suppor/ve   Neighbors   Ajer-­‐School   Programs  or   Ac/vi/es   Outside  School   Hours   Very  Important  To   My  Health   A  Great  Deal  of   Access  In  My   Community   Community  resources:  Very  Important  to  Health   vs.  A  Great  Deal  of  Access   How  much  access  do  you  have  to  this  resource  in  your  community  today?   How  important  is  the  following  to  your  health?  
  • 20. DEMAND  ESPECIALLY  NOT  BEING  MET  FOR  LOW-­‐INCOME   AMERICANS   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 20 N= 84   82   78   89   62   68   41   75   44   31   66   62   63   58   57   50   40   37   35   27   Doctors  and   Den/sts   Whom  I  Can   See  Regularly   Healthy  Food   Choices   Nearby   Hospitals  and   Urgent  Care   Facili/es   Good  Air  and   Water  Quality   Open  Parks   and  Green   Spaces   Informa/on  or   Educa/on  on   Preven/on,   Health  and   Wellness   Nearby  Gyms   or  Recrea/on   Facili/es   Safe,   Affordable   Housing   Kind,   Suppor/ve   Neighbors   Ajer-­‐School   Programs  or   Ac/vi/es   Outside  School   Hours   Very  Important  To  My  Health   A  Great  Deal  Of  Access   Community  resources:  Very  Important  to  Health  vs.  A  Great   Deal  of  Access  among  Low-­‐Income  Americans   How  important  is  this  resource  to  your  health?    How  much  access  do  you  have  to  this  resource  in  your  community?    Showing  those  with  an  annual  income  under  $50K   v Among  low-­‐income,  urban  non-­‐white  Americans:   Safe,  affordable  housing   27%  have  A  Great  Deal  of  access     Good  air  and  water  quality   51%  have  A  Great  Deal  of  access  
  • 21. AMERICANS  BELIEVE  A  VARIETY  OF  COMMUNITY   HEALTH  PROGRAMS  ARE  EFFECTIVE   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 21 N= 66   47   39   54   30   48   37   32   33   31   30   26   19   16   15   26   37   44   27   50   31   38   43   41   40   40   38   25   27   21   Free  Health   Screenings   and   Vaccina/ons   for  Children   and  the   Elderly   Encouraging   More  Farmers   Markets   More  Parks   Trails  and   Recrea/on   Centers   Lowering  the   Price  of   Nutri/ous   Foods   Nutri/on   Awareness   Campaigns   Healthier   School   Lunches   Programs  to   Help  Quit   Smoking   Awareness   Campaigns  for   Low-­‐Income   Health   Insurance   Programs   Clearly   Displaying   Nutri/onal   Content  of   Food  in   Restaurants   More  Bike   Paths  and   Dedicated   Bike  Lanes  on   Roads   Building  More   Hospitals  or   Healthcare   Centers   Opening  More   Medical   Schools   Limi/ng  The   Size  of  Sodas   Sales  Taxes  on   Unhealthy   Food  and   Beverages   Discon/nuing   the  Sale  of   Extra-­‐Large   Candy  Bars   Somewhat   Effec/ve   Very  Effec/ve   84   Perceived  EffecQveness  of  Programs   How  effecBve  do  you  think  the  following  policies  or  programs  are?     92   83   81   80   79   71   74  75  75   70   64   44   43   36  
  • 22. NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING AMERICANS  VIEW  HEALTHCARE  PROVIDERS  AS   PARTICULARLY  IMPORTANT  TO  COMMUNITY   HEALTH  
  • 23. DOCTORS  AND  HOSPITALS,  ALONG  WITH  RESIDENTS,  ARE   SEEN  AS  MOST  RESPONSIBLE  FOR  COMMUNITY  HEALTH     ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 23 N= 47   46   40   36   32   30   27   25   21   Doctors  and   Hospitals   The  Communi/es   Residents   Local  Health   Department  and   Local  Government   Health  Care   Insurance   Companies   Employers  And   Businesses   The  Federal   Government   Community  Non-­‐ Profit   Organiza/ons   Pharmaceu/cal   Companies   Religions   Ins/tu/ons   Responsibility  For  Community  Health   In  your  opinion,  which  of  the  following  should  be  most  responsible  for  ensuring  good  health  in  a  community?  
  • 24. LOW-­‐INCOME  AMERICANS  MOST  LIKELY  TO  SAY  DOCTORS   AND  HOSPITALS  ARE  RESPONSIBLE  FOR  COMMUNITY   HEALTH   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 24 N= 42   50   36   32   27   32   24   21   14   55   47   46   43   39   32   33   31   27   48   36   51   37   43   35   30   28   28   48   50   36   35   25   31   25   24   20   46   44   49   43   35   30   31   25   22   Doctors  and   Hospitals   The  Communi/es   Residents   Local  Health   Department  and   Local  Government   Healthcare   Insurance   Companies   The  Federal   Government   Employers  And   Businesses   Community  Non-­‐ Profit   Organiza/ons   Pharmeceu/cal   Companies   Religious   Ins/tu/ons   High-­‐Income   Low-­‐income   African  American   White   Hispanic   Responsibility  for  Community  Health,  By  Subgroup   In  your  opinion,  which  of  the  following  should  be  most  responsible  for  ensuring  good  health  in  a  community?   v African  Americans  and  Hispanics  are  most  likely  to  say  the  local   government  is  responsible  for  community  health  
  • 25. 49%  OF  AMERICANS  VISIT  THE  DOCTOR  FOR  CHECK-­‐UPS,   EVEN  WHEN  WELL   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 25 N= 49   26   20   3   2   I  Visit  The  Doctor  For  Regular   Check-­‐Ups,  Even  When  I  Am   Well   I  Only  Visit  The  Doctor  When  I   Am  Sick  Or  Injured   I  Visit  The  Doctor  Regularly  To   Take  Care  Of  A  Chronic   Condi/on   I  Only  Visit  The  Doctor  When  I   Am  Given  A  Referral  To  See  One   I  Never  Visit  The  Doctor   Frequency  Of  Doctors  Visits   Which  of  the  following  best  describes  your  approach  to  visiBng  the  doctor?   v  45%  of  those  under  30  only  visit  the  doctor  when  sick  or  injured  
  • 26. AMERICANS  WITH  PRIMARY  DOCTORS  SAY  DEVELOPING   A  RELATIONSHIP  WITH  THEIR  DOCTOR  IS  EASY   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 26 Developing  RelaQonship  With  Primary  Doctor   How  easy  or  hard  is  it  to  develop  a  relaQonship  with  your  primary   doctor  so  that  your  doctor  knows  your  medical  history  well  and  you   are  comfortable  talking  to  your  doctor?  Showing  Very  Easy  +  Somewhat   Easy  and  Very  Hard  +  Somewhat  Hard  among  those  with  primary   doctors   90   9   1   Easy   Hard     Don’t  Know  
  • 27. AND  THAT  THEIR  DOCTORS  ARE  GOOD  AT  COORDINATING   THEIR  CARE ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 27 CoordinaQng  Care   In  your  opinion,  how  good  or  bad  is  your  doctor  at  coordinaQng   your  health  care  with  other  doctors  and  hospitals,  including   specialists  that  you  might  have  to  see?  Showing  Very  Good   +Somewhat  Good  And  Very  Bad  +  Somewhat  Bad  among  those   with  primary  doctors   5   6   89   Don't  Know   Bad   Good   v Doctor  is  Very  Good  at  coordinaFng  care:   Low-­‐income   71%   Middle-­‐income   62%   Upper  -­‐income   54%  
  • 28. THEY  THINK  THE  HEALTHCARE  SYSTEM  IS  EASY  TO   NAVIGATE   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 28 Ease  Of  The  System   In  your  opinion,  is  the  health  care  system  generally  predy  easy  to   handle  by  yourself,  or  its  it  too  complex?   74   23   3   Easy  to   Navigate   Too   Complex     Don’t   Know   v Easy  to  navigate,  by  age:   Under  30   68%   30-­‐60   73%   Over  60   78%  
  • 29. AND  IF  THEIR  DOCTORS  ARE  HELPFUL  IN  NAVIGATING   THE  HEALTH  CARE  SYSTEM   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 29 Doctor  Helpfulness   In  your  opinion,  how  good  or  bad  is  your  doctor’s  office  at  helping   you  navigate  the  health  care  system?  Showing  Very  Good  +   Somewhat  Good  and  Very  Bad  +  Somewhat  Bad  among  those  with   primary  doctors   86   9   5   Don’t  Know   Good   Bad     v Doctor’s  office  is  Very  Good  at  helping  to  navigate,  by  age:   Under  30   41%   30-­‐60   50%   Over  60   64%  
  • 30. MAJORITY  SAY  INSURANCE  AND  PHARMACEUTICAL   COMPANIES  CARE  ABOUT,  UNDERSTAND  THEIR  COMMUNITY   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 30 Household  Income   N= 56   42   2   Care   Don't  Care   Don't  Know   Caring   How  much  do  you  think  health  care   companies  care  about  improving  the   health  of  people  in  your  community?   Showing  “A  great  deal”  +  “Some”    and     “Not  very  much”  +  “Not  at  all”   N= 57   40   3   Understand   Don't  Understand   Don't  Know   Understand   Don't  Understand   Don't  Know   Understanding   How  well  do  you  think  health  care  companies-­‐like   insurance  companies  and  pharmaceuBcal   companies-­‐understand  what  people  in  your   community  need  to  improve  their  health?   v Believe  that  health  care  companies  care,  by   age:   Under  30   51%   30-­‐60   52%   Over  60   64%  
  • 31. NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING AMERICANS  VALUE  ONLINE  RESOURCES  AS   IMPORTANT  HEALTH  CARE  TOOLS  
  • 32. 64%  OF  AMERICANS  HAVE  USED  ONLINE  HEALTH   RESOURCES   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 32 Online  Health  Resource  Use   Have  you  ever  visited  a  health  or  medical  website  to  research   health  issues?   64   36   Yes   No    
  • 33. ONLINE  RESOURCES  MOSTLY  USED  BY  UPPER-­‐  AND  MIDDLE-­‐ CLASS,  SUBURBAN,  MIDDLE-­‐AGED  AND  WHITE  AMERICANS   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 33 N= 80   77   73   72   67   64   62   60   58   56   51   49   49   >$125K   $50K-­‐$125K   Suburb   30-­‐60   White   All   Rural   Under  30   Urban   African   American   Hispanic   <$50K   Over  60   Web-­‐Based  Health  Resource  Use  by  Demographic   Have  you  ever  visited  a  health  or  medical  website  to  research  health  issues?  Showing    All  
  • 34. 94%  OF  THOSE  WHO  USE  ONLINE  HEALTH   INFORMATION  SEE  IT  AS  IMPORTANT  TO  THEIR  HEALTH   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 34 Importance  of  Online  Health  InformaQon   How  important  to  your  health  do  you  consider  the  health  or   medical  informaQon  you  find  online?  Showing  Very  +  Somewhat   Important  and  Not  Very  +  Not  at  All  Important  among  those  who   use  medical  websites   94   5   1   Don’t  know   Important   Not  Important     v Online  informaFon  Very  Important  to  health:   Low-­‐income   46%   Middle-­‐income   39%   Upper  -­‐income   33%  
  • 35. ONLINE  RESOURCES  PRIMARILY  USED  FOR  INFORMATION,   BUT  MANY  USE  THEM  FOR  HEALTHCARE  DECISIONS   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 35 64   61   40   38   36   31   26   24   To  Generally  Educate  Myself  About  Health  Issues   To  Learn  About  a  Health  Issue  That  Might  be  Affec/ng  a  Friend  of  Family   Member   To  Diagnose  Myself   To  Determine  if  I  Need  to  See  a  Doctor   To  Get  Nutri/on  Informa/on   To  Get  a  Second  Opinion   To  Get  Exercise  Informa/on   To  Find  Reviews  of  Doctors   Main  Uses  of  Online  Health  Resource   What  is  most  likely  to  make  you  consult  these  health  or  medical  websites?  Showing  those  who   have  visited  a  medical/health  website  
  • 36. YOUNG  AMERICANS  MOST  LIKELY  TO  USE  ONLINE   RESOURCES  IN  PLACE  OF  TRADITIONAL  CARE   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 36 SupplemenQng  TradiQonal  Care   Which  of  the  following  is  closer  to  your  view?  Showing  those  who  have  used  health/medical  websites   13   17   32   18   84   79   67   79   I  generally  act  on  the  health  and   medical  informaQon  I  find  online   without  consulQng  a  medical   professional   I  generally  consult  with  a  medical   professional  before  acQng  on  the   health  and  medical  informaQon  I   find  online   Under  30*   30-­‐60   60+   All   *  Finding  is  direc/onal,  n-­‐size=60  
  • 37. HISPANIC  AND  YOUNG  AMERICANS  SHOW  MOST   INTEREST  IN  HEALTH  WEBSITES  AND  APPS   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 37 N= 36   28   34   67   45   47   58   44   56   80   68   55   51   40   48   79   50   56   Count  my  Calories   Count  the  Number  of   Steps  I  take   Keep  Track  of  the   Medica/on  I  Take   Provide  Healthy  Food   Recipes  and  Tips   Provide  an  Exercise  Plan   Manage  a  Chronic   Condi/on  or  Disease   All   Hispanic   Under  30   Interest  in  Health  Websites  and  Apps   How  likely  are  you  to  use  a  website  or  app  that  can  do  the  following?  Showing  Very  Likely  and  Somewhat  Likely  
  • 38. YOUNG  AMERICANS  ARE  MOST  WILLING  TO  HAVE   PRIMARILY  ONLINE  INTERACTION  WITH  DOCTORS   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 38 N= 34   27   26   23   22   21   20   20   19   18   18   17   12   Under  30   Hispanic   >$125K   30-­‐60   <$50K   Urban   All   Suburb   Rural   $50K-­‐$125K   African   American   White   Over  60   Willingness  to  primarily  communicate  online  with  doctors   Would  you  be  comfortable  if  email  or  other  electronic  communicaBon  was  the  primary  way  that  you   communicate  with  your  doctor?  Showing    Yes  
  • 39. RURAL  AND  UPPER-­‐INCOME  AMERICANS  ARE  MOST   WILLING  TO  PAY  FOR  ONLINE  CONSULTATION   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 39 N= 41   38   37   35   33   33   33   31   28   27   27   26   18   >$125K   Rural   $50K-­‐$125K   White   Under  30   30-­‐60   Suburb   All   Over  60   Hispanic   Urban   <$50K   African   American   Willingness  to  pay  for  online  consultaQon  with  doctor   Would  you  be  willing  to  pay  for  an  email  or  text  consultaBon  with  your  doctor  as  an   alternaBve  to  an  office  visit?  Showing    Yes  
  • 40. NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING RECAP  
  • 41. 1.  Americans  are  health-­‐conscious  and  overwhelmingly   consider  themselves  healthy   •  57%  of    Americans  think  about  their  health  on  a  daily   basis   •  90%  consider  themselves  to  be  in  good  health       2.  While  Americans  feel  closely  connected  to  their  neighbors,   they  do  not  believe  that  their  health  is  affected  by  their   neighbors   •  82%  care  about  the  health  of  their  neighbors   •  70%  disagree  that  if  their  neighbors  health  gets  worse,   their  health  will  get  worse   RECAP   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 41
  • 42. 3.  Instead,  Americans  believe  a  variety  of  other  community   factors  are  important  to  their  health   •  81%  of  Americans  believe  it  is  easy  to  live  healthy  in  their   communiFes   •  Americans  nearly  universally  think  good  air  and  water   quality,  doctors  whom  they  can  see  regularly,  healthy   food  choices  and  nearby  hospitals  are  important  to  their   health   •  CommuniFes  are  not  meeFng  demand  on  environmental,   healthy  food  and  housing  factors  in  parFcular  –   especially  for  low-­‐income  Americans   RECAP,  CONTINUED   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 42
  • 43. 4.  Americans  view  healthcare  providers  as  parBcularly   important  to  community  health   •  Doctors  and  hospitals  viewed  as  most  responsible  for   communiFes  health,  along  with  individuals   •  90%  of  Americans  with  primary  care  doctors  say   developing  a  relaFonship  with  their  doctor  is  easy     5.  Americans  value  online  resources  as  important  healthcare   tools   •  64%  of  Americans  have  used  online  health  resources   •  94%  of  Americans  who  have  used  online  resources  say   they  are  important  to  their  health   •  Online  resources  mostly  used  for  informaFon,  though   40%  use  it  to  diagnose  themselves     RECAP,  CONTINUED   ©PENN, SCHOEN & BERLAND ASSOCIATES, LLC. 43
  • 44. NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING APPENDIX  
  • 45. NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING THE  COMMUNITY  
  • 46. LIVING  LOCATION Do  you  live  in  a  city,   suburb  just  outside  a   city,  or  a  less  developed   or  rural  area,  not  near  a   city?   All   Male   Female   Under   30   30-­‐60   Over   60   <$50k   >$125k   White   Black   Hispanic   City   44   42   46   44   43   47   51   32   38   62   61   Suburb   30   33   29   33   31   28   23   49   32   21   22   Rural   25   25   25   23   26   25   26   19   30   16   17  
  • 47. DEFINITION  OF  COMMUNITY   Which  of  the   following  best  defines   community  for  you?   All   Male   Female   Under   30   30-­‐6 0   Over   60   <$50k   >$125k   White   Black   Hispanic   Your  neighborhood   51   49   52   57   51   48   50   51   49   53   54   Your  area  of  town   36   34   38   42   36   35   36   38   35   34   42   Your  town  or  city   41   40   41   45   41   39   39   48   42   32   42   Your  place  of  work   22   21   23   27   25   15   19   29   22   18   28   Your  place  of  worship   39   34   43   36   39   41   40   31   39   42   40   Your  online  groups   11   10   12   12   11   10   11   14   11   10   12   Your  organiza/ons   24   24   24   26   23   25   22   25   26   24   22   Your  parks  and   recrea/on   25   23   27   34   24   24   28   26   25   21   29   Children’s  school   community   29   24   33   38   32   20   29   32   25   24   45   Other   5   5   6   4   4   7   6   4   5   7   2   Don’t  know   2   3   2   3   2   4   4   0   2   4   3  
  • 48. CLOSENESS  TO  “COMMUNITY”  GROUPS   Which  of  the   following  groups   of  people  do  you   feel  closely   connected  to?   All   Male   Female   Under   30   30-­‐6 0   Over   60   <$50k   >$125k   White   Black   Hispanic   Neighbors   49   52   50   53   45   56   52   47   49   41   58   People  who  live  in   your  sec/on  of   town   32   35   30   37   31   32   35   30   32   26   38   Residents  of  your   town  or  city   29   31   28   36   29   27   31   30   29   27   37   Co-­‐workers   33   34   32   46   38   20   28   41   33   26   42   Members  of  your   place  of  worship   43   43   40   42   41   46   47   35   43   54   38   Members  of  your   online  groups   11   12   12   20   11   7   11   10   10   7   16   Members  of  your   Organiza/ons   25   28   25   28   25   26   24   24   24   33   25   People  at  the  parks   and  recrea/on   facili/es  you  go  to   14   16   15   19   14   12   16   16   13   13   23   Parents  and  faculty   at  your  children’s   school   22   20   25   30   27   11   21   26   21   19   34   People  at  your  work   28   30   29   39   32   18   24   37   29   20   38   Other   10   10   9   6   9   12   8   7   10   11   6   Don’t  Know   1   1   2   0   2   1   1   0   1   2   1  
  • 49. TIME  IN  CURRENT  COMMUNITY   How  long  have   you  lived  in  your   current   community?      All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over  60    <$50K    >$125K   White    Black    Hispanic   Less  than  a  year   4   4   4   3   2   5   7   4   2   4   4   3   3   3   1  to  2  years   3   4   3   2   2   3   8   3   1   4   2   2   4   7   2  to  3  years   4   4   5   2   4   4   6   4   3   4   7   4   5   4   3  to  5  years   8   7   8   8   8   8   10   9   4   8   12   8   10   7   5  to  10  years   16   15   19   13   14   17   12   20   9   14   20   14   17   20   10  to  15  years   13   10   12   18   14   12   14   14   9   10   17   14   9   12   15  to  20  years   12   13   14   9   13   11   16   14   8   11   14   12   10   16   More  than  20   years   41   42   34   46   43   39   27   31   63   45   25   43   42   31   Don't  know  VOL   0   0   0   0   0   0   0   0   1   0   0   0   0   0  
  • 50. REASONS  FOR  LIVING  IN  A  COMMUNITY   Why  do  you   choose  to  live   there?    All      Male    Female   Under  30   30-­‐60   Over  60    <$50K    >$125K   White    Black    Hispanic   Have  always   lived  here   13   13   14   21   10   17   17   7   12   20   15   Cost  of  living   5   5   5   5   5   5   6   1   4   7   5   Access  to   public   transporta/on   1   1   1   0   1   1   1   1   0   1   1   Close  to  family   and  friends   13   12   13   19   13   10   15   8   12   11   17   Close  to  work   9   10   7   5   10   7   5   10   10   5   7   School  system   6   7   6   4   9   2   4   15   7   2   8   Parks  and   recrea/on   system   1   1   1   0   1   1   1   3   1   1   0   Affordable   housing   6   5   6   6   5   6   8   4   5   11   6   Good  climate   for  business   1   0   1   1   1   1   1   1   1   1   0   Lower  taxes   1   1   0   0   1   1   0   2   1   0   1   Clean   2   2   2   1   3   1   2   1   2   2   3   Healthy   community   6   7   5   4   7   5   5   8   6   5   5   Other   36   34   38   32   33   43   34   40   38   33   32   Don't  know     1   1   1   2   2   0   1   0   1   1   2  
  • 51. CONNECTION  WITH  NEIGHBORS   How  closely   connected  do   you  feel  to  your   neighbors?    All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over  60    <$50K    >$125K   White    Black    Hispanic   Very  closely   connected   27   25   21   37   26   28   21   24   33   30   18   26   26   27   Somewhat   closely   connected   46   47   52   38   46   47   45   47   45   41   49   46   47   49   Not  very   connected   18   18   21   15   19   17   28   19   13   18   21   19   15   17   Not  at  all   connected   9   10   7   9   9   9   5   10   8   10   12   9   11   7   Don't  know   0   0   0   1   0   0   1   0   0   0   1   0   0   1  
  • 52. NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING PERSONAL  HEALTH  
  • 53. PRIORITIES     Which  of  the   following  do  you   consider  to  be  your   1  or  2  biggest   prioriQes?        All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over  60    <$50K    >$125K   White    Black    Hispanic   Your  job   23   21   26   24   29   19   34   30   7   19   35   24   18   24   Taking  care  of  your   family   70   67   72   74   68   72   79   77   54   63   77   70   65   84   Your  health   50   54   48   46   46   54   37   45   64   53   43   49   57   48   Community  service   7   9   5   7   6   8   5   6   11   9   5   8   7   3   Your  social  life   6   7   6   4   6   6   14   3   8   9   5   6   3   8   Your  hobbies  and   leisure  /me   10   9   10   13   12   9   8   9   14   13   8   13   6   5   Don't  know     0   0   0   1   1   0   1   0   1   0   0   0   1   0  
  • 54. OPINION  OF  PERSONAL  HEALTH   Generally   speaking,  how   would  you   rate  your  own   personal   health?      All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over  60    <$50K    >$125K   White    Black    Hispanic   Very  good   46   44   45   52   45   47   54   48   40   42   60   45   46   48   Somewhat   good   44   46   48   37   47   42   43   42   50   44   38   44   43   48   Somewhat  bad   7   7   6   10   6   8   3   8   8   10   2   9   7   4   Very  bad   2   2   1   1   2   2   0   2   2   3   0   2   2   0   Don't  know     0   0   0   0   0   1   0   0   0   0   0   0   2   0  
  • 55.  FREQUENCY  OF  THOUGHTS  ABOUT  HEALTH   Generally   speaking,  how   oven  do  you  think   about  your  own   health?        All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over  60    <$50K    >$125K   White    Black   Hispanic   Constantly/Almost   always   20   21   20   17   18   22   21   22   17   21   17   15   39   25   Mul/ple  /mes  per   day   16   15   21   12   19   13   17   17   14   17   18   18   15   11   Once  per  day   21   21   18   25   20   22   14   21   25   17   23   25   15   12   A  few  /mes  a   week/every  few   days   15   15   17   12   17   13   16   15   13   15   17   14   11   20   Once  per  week   8   7   8   10   7   9   9   9   7   7   9   8   7   7   Less  than  once  per   week   18   19   14   22   17   18   23   15   22   19   15   18   11   22   Don't  know   2   1   3   3   1   3   0   2   4   3   1   2   2   2  
  • 56. CHANGES  IN  HEALTH  SINCE  CHANGING  COMMUNITIES     Would  you  say  that  your   health  has  generally   improved,  stayed  the   same,  or  goden  worse   since  you  have  moved   into  your  community?   All   N=185   City   N=86    Suburb   N=62*    Rural   N=37*   Male   N=75   Female   N=110   Under  30   N=31*   30-­‐60   N=123   Over   60   N=31*   <$50K   N=81*    >$125K   N=27*   White   N=109    Black   N=27*    Hispanic   N=25*   Has  improved   29   22   29   43   27   30   45   28   13   35   11   24   26   48   Stayed  the  same   59   63   58   54   61   58   42   62   68   48   81   62   70   44   Go]en  worse   11   13   13   3   12   10   13   10   13   17   4   13   4   4   Don't  know  VOL   1   2   0   0   0   2   0   0   6   0   4   1   0   4   *Findings  are  direc/onal  
  • 57. CHANGES  IN  HEALTH  OVER  LAST  5-­‐10  YEARS   Would  you  say  that   your  health  has   generally  improved,   stayed  the  same,  or   goden  worse  over  the   past  5  to  10  years?    All   N=817   City   N=355    Suburb   N=244    Rural   N=214   Male   N=381   Female   N=436   Under   30   N=69*   30-­‐60   N=472   Over   60   N=276   <$50K   N=327    >$125K   N=84   White   N=526    Black   N=96    Hispanic   N=95   Has  improved   17   19   16   15   16   18   26   18   13   16   19   15   21   27   Stayed  the  same   52   48   51   58   55   49   52   54   47   50   56   53   51   47   Go]en  worse   30   32   32   26   28   32   20   26   38   33   24   31   27   25   Don't  know     1   1   1   0   1   1   1   1   1   1   1   1   1   0   *Findings  are  direc/onal  
  • 58. REASONS  FOR  HEALTH  IMPROVEMENT   You  said  your  health  has   improved.  I  am  going  to  read   you  a  list  of  external  factors  that   might  have  contributed  to  your   improved  health.  Please  tell  me   which  ones,  if  any,  contributed   significantly.      All   N=195   Male   N=82    Female   N=113    Under  30   N=32*   30-­‐60   N=122   Over  60   N=41*      <$50K   N=81    >$125K   N=19*   White   N=105    Black   N=27*    Hispanic   N=38*   My  economic  situa/on  is  be]er   35   39   30   33   37   20   32   26   30   30   47   I  can  access  be]er  healthcare   32   38   35   14   36   20   40   26   22   37   47   I  can  access  more  affordable  healthcare   29   38   21   20   30   29   36   11   21   37   37   My  neighbors  are  living  healthier  lives   26   25   25   29   25   29   30   16   19   30   37   Government  programs  are  more   accessible   17   24   9   14   17   17   27   0   8   33   29   People  are  more  educated  about  their   health   47   52   46   39   46   39   48   42   38   52   61   I  feel  safer   33   33   39   27   34   32   38   26   30   33   45   My  neighbors  are  happier   22   22   26   16   22   27   23   5   13   26   37   My  neighbors  are  more  commi]ed  to   each  other   23   25   19   20   21   29   30   0   18   30   32   There  are  more  convenient  areas  to   walk,  bike  or  exercise,  such  as  parks  and   gyms   49   52   58   35   54   39   48   58   45   52   53   There  are  more  healthy  food  op/ons   conveniently  available   45   46   46   43   45   37   41   42   41   52   50   Be]er  access  to  health  informa/on  and   services  online   35   36   37   33   33   24   30   53   29   33   45   Other   10   6   11   16   7   17   9   21   13   7   8   Don't  know     4   5   2   6   4   5   4   5   5   0   5   *Findings  are  direc/onal  
  • 59. REASONS  FOR  DEGRADING  HEALTH   You  said  your  health  has  goden  worse.  I  am   going  to  read  you  a  list  of  external  factors   that  might  have  contributed  to  your  health   geTng  worse.  Please  tell  me  which  ones,  if   any,  contributed  significantly.      All   N=265   Male   N=115    Female   N=150    Under   30   N=18*   30-­‐60   N=137   Over  60   N=110      <$50K   N=123    >$125K   N=21*   White   N=179    Black   N=27*    Hispanic   N=25*   My  economic  situa/on  is  worse   27   25   29   28   31   23   40   19   26   26   44   I  cannot  access  be]er  healthcare   15   12   17   17   18   11   21   14   16   15   16   I  cannot  access  affordable  healthcare   14   14   15   0   22   7   24   5   14   7   28   My  neighbors  are  living  less  healthy  lives   5   2   7   6   4   5   7   0   3   11   0   Government  programs  are  less  accessible   15   10   18   6   17   14   19   5   13   15   20   People  are  less  educated  about  their  health   15   14   16   39   17   9   16   5   13   26   28   I  feel  less  safe   14   10   16   6   13   15   18   10   13   19   12   My  neighbors  are  less  happy   6   4   7   6   7   5   6   0   4   4   8   People  are  less  commi]ed  to  each  other   15   16   15   11   16   15   16   10   16   15   16   There  are  fewer  convenient  areas  to  walk,   bike  or  exercise,  such  as  parks  and  gyms   14   10   17   22   12   15   12   10   12   15   12   There  are  fewer  healthy  food  op/ons   conveniently  available   20   20   19   33   22   15   20   38   18   22   20   Worse  access  to  health  informa/on  and   services  online   4   5   3   6   3   5   4   5   3   11   0   Other   34   34   34   11   32   40   25   48   37   30   16   Don't  know  VOL   12   13   11   6   11   15   13   5   12   30   4   *Findings  are  direc/onal  
  • 60. NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING HEALTH  IN  THE  COMMUNITY  
  • 61. DIFFICULTY  OF  HEALTHY  LIFESTYLE   How  easy  or  difficult  do   you  think  it  is  to  live  a   healthy  lifestyle   specifically  in  your   community?    All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over   60    <$50K    >$125K  White    Black   Hispanic   Very  easy   41   40   43   40   38   44   30   39   48   38   47   43   33   38   Somewhat  easy   40   40   40   41   43   38   47   39   39   42   41   40   44   41   Somewhat  difficult   14   15   12   14   14   13   20   15   9   15   8   12   17   16   Very  difficult   5   5   4   4   5   5   3   6   2   5   5   4   5   4   Don't  know  VOL   1   0   1   2   0   1   0   1   2   1   0   1   1   1  
  • 62. PERCEPTION  OF  COMMUNITY  HEALTH     Based  upon  what  you   see,  hear  or  read  in   your  community,  how   would  you  generally   rate  the  health  of   people  in  your   community?      All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over  60      <$50K    >$125K   White    Black    Hispanic   Very  good   18   17   20   16   17   18   9   17   22   17   23   18   16   13   Somewhat  good   63   64   65   60   67   60   66   64   61   61   65   63   67   66   Somewhat  bad   12   11   9   17   11   13   21   13   7   13   8   12   9   13   Very  bad   3   3   2   3   2   4   3   3   2   3   1   3   4   3   Don't  know     5   5   4   4   4   5   1   4   7   4   3   4   4   4  
  • 63. IMPORTANCE  OF  COMMUNITY  HEALTH   How  much  does   the  health  of  the   people  in  your   community   mader  to  you?      All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over   60      <$50K    >$125K  White    Black    Hispanic   A  great  deal   35   39   28   36   29   40   28   32   42   40   27   33   49   32   Somewhat   47   44   50   49   50   45   46   49   45   43   46   49   38   51   Not  very  much   10   9   13   9   13   8   20   11   6   10   17   11   9   7   Not  at  all   6   6   8   6   8   5   6   7   6   6   10   7   3   8   Don't  know     1   1   1   0   1   1   0   1   2   1   0   0   1   2  
  • 64. CORRELATION  BETWEEN  PERSONAL  HEALTH  AND   COMMUNITY  HEALTH   How  strongly  do  you   agree  or  disagree  with   the  following  statement:   If  my  neighbors  are  less   healthy,  I  am  likely  to  be   less  healthy.      All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over   60      <$50K    >$125K  White    Black    Hispanic   Strongly  agree   8   10   5   7   8   7   7   8   7   10   6   5   13   13   Somewhat  agree   20   21   18   21   21   20   19   20   20   17   23   21   9   23   Somewhat  disagree   25   24   27   25   27   23   29   22   29   26   25   28   24   16   Strongly  disagree   45   42   47   46   42   47   44   48   39   46   44   44   51   47   Don't  know  VOL   2   2   3   1   1   3   1   2   4   2   2   3   2   1  
  • 65. RESPONSIBILITY  FOR  ENSURING  GOOD  COMMUNITY   HEALTH   In  your  opinion,  which   of  the  following  should   be  most  responsible   for  ensuring  good   health  in  a   community?        All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over   60      <$50K    >$125K  White    Black    Hispanic   Local  or  state   government  and  health   department   40   44   40   32   35   44   41   41   38   44   40   38   48   44   The  community’s   residents   46   45   46   46   46   46   49   50   37   47   50   50   36   44   Federal  government   30   36   28   21   25   34   35   31   27   39   27   25   43   35   Doctors  and  hospitals   47   52   44   43   44   50   48   44   53   55   42   48   48   46   Healthcare  insurance   companies   36   42   35   27   30   41   38   35   38   43   32   35   37   43   Local  health   department  and  local   government   40   44   39   32   33   46   40   42   37   46   36   36   51   49   Pharmaceu/cal   companies   25   28   22   20   20   28   27   23   28   31   21   24   28   25   Employers  and   businesses   32   35   33   25   26   37   31   34   28   32   32   31   35   30   Community  non-­‐profit   organiza/ons   27   30   26   20   22   30   29   27   25   33   24   25   30   31   Religious  ins/tu/ons   21   25   17   20   19   23   21   22   21   27   14   20   28   22   Don't  know     4   4   5   5   5   4   3   4   6   3   5   4   6   6  
  • 66. NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING COMMUNITY  HEALTH  RESOURCES  AND   PROGRAMS:  IMPORTANCE,  ACCESS,   AND  EFFICACY  
  • 67. IMPORTANCE  OF  COMMUNITY  HEALTH  RESOURCES   How  important  is   the  following  to   your  health?   Showing  “Very  important”   +  “Important”/“Not  very   important”  +  “Not  at  all   important”    All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over  60      <$50K    >$125K   White    Black    Hispanic   Healthy  Food   Choices   98/2   98/2   98/2   97/3   96/4   99/1   100/0   98/3   96/3   97/3   98/2   97/2   100/0   99/2   Open  Parks  and   Green  Spaces   88/11   89/11   89/11   87/12   87/12   89/10   88/11   92/8   81/18   88/11   91/9   86/13   94/6   94/5   Nearby  Gyms  and   Recrea/ons   Facili/es   74/26   77/23   79/20   63/35   74/25   73/26   90/10   77/22   62/36   74/25   80/20   69/30   79/18   88/13   Nearby  hospitals   and  urgent  care   facili/es   96/4   96/4   96/4   92/8   94/5   96/4   93/7   95/5   97/3   95/5   94/6   95/5   98/3   94/6   Doctors  and   den/sts  whom  I   can  see  regularly   97/2   97/4   100/0   96/3   96/4   99/2   97/3   98/2   97/3   97/3   98/2   97/2   100/0   94/5   Good  air  and  water   quality   99/2   98/2   99/1   99/1   97/2   99/0   99/1   99/2   97/2   99/2   98/2   99/2   98/2   99/1   Safe,  affordable   housing   88/11   91/7   87/12   85/13   84/14   93/6   92/8   89/10   85/12   91/8   82/17   86/12   93/6   92/8   Ajer-­‐school   programs  or   ac/vi/es  outside   school  hours   52/40   54/35   48/43   51/43   51/41   52/38   76/21   59/35   29/56   50/42   47/48   46/45   61/31   74/22   Kind,  suppor/ve   neighbors   77/22   82/17   70/30   78/22   71/28   81/18   78/22   75/25   81/18   81/17   61/38   75/24   82/19   83/16   Informa/on  or   educa/on  on   preven/on,  health   and  wellness   92/8   94/6   91/9   89/11   89/11   94/7   90/10   92/9   93/7   92/7   87/12   90/10   99/1   97/3  
  • 68. ACCESS  TO  COMMUNITY  HEALTH  RESOURCES   How  much  access   do  you  have  to   this  resource  in   your  community?   Showing  “A  great  deal”+   “Some”/  “Not  very  much”   +  “None”    All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over  60      <$50K    >$125K   White    Black    Hispanic   Healthy  Food   Choices   92/8   91/8   94/7   90/10   91/9   92/8   90/10   91/10   92/6   89/11   93/7   92/8   91/8   93/6   Open  Parks  and   Green  Spaces   90/10   90/9   92/7   86/15   91/8   88/11   84/15   91/9   89/10   86/14   94/5   91/8   83/17   87/11   Nearby  Gyms  and   Recrea/ons   Facili/es   80/20   83/16   89/11   62/37   81/18   78/21   78/22   81/18   75/23   70/28   93/7   81/18   73/25   79/21   Nearby  hospitals   and  urgent  care   facili/es   91/8   90/9   97/2   85/16   92/9   91/8   91/8   92/8   90/10   87/12   96/5   93/8   85/14   90/10   Doctors  and   den/sts  whom  I   can  see  regularly   93/6   92/8   96/3   91/9   92/7   93/7   86/12   93/7   94/5   89/11   99/1   93/7   93/6   90/10   Good  air  and  water   quality   90/9   88/11   91/6   90/9   91/7   89/9   92/8   89/9   91/9   86/12   93/6   90/9   88/11   90/8   Safe,  affordable   housing   78/18   77/20   81/15   75/19   79/16   75/20   75/21   77/19   78/17   72/24   77/19   80/15   75/24   75/24   Ajer-­‐school   programs  or   ac/vi/es  outside   school  hours   57/28   58/27   61/25   52/36   61/28   54/29   69/23   61/27   45/32   53/33   69/22   54/30   62/26   71/22   Kind,  suppor/ve   neighbors   78/21   78/21   79/20   79/20   78/21   79/21   72/27   79/20   79/21   76/24   77/21   79/20   76/23   82/18   Informa/on  or   educa/on  on   preven/on,  health   and  wellness   87/12   87/11   87/11   82/15   86/12   86/13   75/24   87/12   88/10   83/16   88/10   87/11   86/12   84/14  
  • 69. PERCEIVED  EFFECTIVENESS  OF  HEALTH  PROGRAMS   How  effecQve  do  you   think  the  following   policy  or  program  is   at  improving  health?   Showing  “Very  effecFve”  +   “Somewhat  effecFve”/   “Not  very  effecFve”  +  “Not   at  all  effecFve”    All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over  60      <$50K    >$125K   White    Black    Hispanic   Limi/ng  the  size  of  sodas   44/54   47/50   42/56   40/58   39/59   47/50   54/46   43/55   43/54   50/47   39/60   38/59   50/46   59/40   Discon/nuing  the  sake  if   extra-­‐large  candy  bars   36/60   38/58   36/61   35/62   34/65   38/56   40/58   36/61   35/58   41/54   33/67   31/65   44/47   45/51   Sales  taxes  on  unhealthy   food  and  beverages   43/53   46/52   46/51   38/59   42/56   46/52   56/42   43/55   42/53   47/50   42/56   40/58   48/51   62/34   Clearly  displaying   nutri/onal  content  of  food   in  restaurants   74/25   82/17   75/23   57/41   71/28   76/22   75/25   74/24   72/25   73/24   72/26   72/26   76/22   78/20   Nutri/on  awareness   campaigns   80/18   84/15   80/19   70/26   77/22   81/16   79/19   80/19   78/19   80/18   79/21   78/20   87/12   86/12   Encouraging  more   Farmers’  markets   84/15   84/15   85/13   83/16   80/19   87/11   86/13   85/14   81/16   84/14   81/18   84/13   81/18   86/13   Lowering  the  price  of   nutri/ous  foods   81/16   85/14   83/16   77/21   79/19   84/13   85/15   83/15   78/19   83/16   82/13   82/16   82/17   80/19   Healthier  school  lunches   79/15   82/12   82/14   72/24   80/16   79/15   84/15   81/16   76/14   81/12   79/19   78/17   83/6   87/11   Programs  to  help  quit   smoking   75/20   79/17   76/18   68/28   74/23   77/18   78/21   76/20   74/21   74/21   77/18   75/20   73/22   78/19   Building  more  hospitals  or   healthcare  centers   70/28   74/23   68/29   65/33   71/28   69/27   76/23   69/28   70/27   73/26   66/30   65/32   79/22   85/12   Opening  more  medical   schools   64/29   70/24   62/32   59/36   67/30   63/29   73/26   62/32   67/26   71/23   62/32   60/33   73/22   83/16   Free  health  screenings  or   vaccina/ons  for  children   and  the  elderly   92/6   92/6   91/7   90/9   91/7   92/6   91/9   92/7   92/6   92/6   95/5   92/6   91/6   93/6   More  parks,  trails  and   recrea/on  centers   83/16   85/13   85/15   77/21   81/19   85/12   90/10   86/13   75/21   83/16   85/14   83/15   84/15   89/10   More  bike  paths,  and   dedicated  bike  lanes  on   roads   71/27   76/23   73/24   62/35   70/29   73/24   73/27   72/26   71/27   71/27   75/24   73/26   72/28   76/22   Awareness  campaigns  for   low-­‐income  health   insurance  programs   74/21   77/17   75/18   68/27   71/25   78/16   80/19   74/21   73/19   78/18   69/26   72/22   84/13   77/22  
  • 70. NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING TECHNOLOGY  AND  HEALTH  
  • 71. VISITS  TO  ONLINE  HEALTH  AND  MEDICAL  WEBSITES   Have  you  ever  visited  a   health  or  medical   website  to  research   health  issues?    All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over   60      <$50K    >$125K   White    Black    Hispanic   Yes   64   58   73   62   60   66   60   72   49   49   80   67   56   51   No   36   42   27   38   39   34   40   28   51   51   20   33   44   49   Don't  know   0   0   1   0   1   0   0   1   0   0   0   0   0   0  
  • 72. SPECIFIC  HEALTH  OR  MEDICAL  WEBSITES  VISITED   Which  health  or   medical  websites  have   you  visited?      All   N=638   City   N=258    Suburb   N=222    Rural   N=155   Male   N=275   Female   N=363   Under   30   N=60*   30-­‐60   N=426   Over   60   N=152    <$50K   N=200    >$125K   N=89   White   N=426    Black   N=69*    Hispanic   N=61*   Yahoo!  Health   8   7   7   8   6   9   5   8   7   10   8   7   13   8   NIH  (Na/onal   Ins/tutes  of  Health)   8   9   9   4   7   9   8   7   11   7   10   7   6   7   WebMD   59   59   61   55   58   59   50   63   51   53   76   64   51   33   PubMed   3   2   3   3   2   3   5   2   2   3   1   1   6   3   Medicine  Net   4   5   3   2   3   4   3   4   2   5   3   3   6   0   MayoClinic   17   16   20   16   9   23   10   18   20   13   20   19   14   7   Men’sHealth   5   3   5   5   8   2   7   4   5   4   7   4   7   3   WeightWatchers   5   3   5   6   3   6   2   4   7   6   4   5   6   3   MedlinePlus   4   4   5   3   1   6   7   4   4   5   2   3   7   5   Drugs.com   5   5   6   5   4   6   8   4   7   5   4   6   3   0   Website  of  my  health   insurance  provider   12   11   16   7   13   11   8   13   11   6   24   13   7   3   Google   22   21   25   19   21   23   27   22   20   24   27   22   28   11   Other   24   24   22   28   22   26   25   24   25   27   13   22   26   34   Don't  know   10   9   9   10   12   8   12   8   14   10   7   10   10   13   *Findings  are  direc/onal  
  • 73. REASONS  FOR  CONSULTING  MEDICAL  WEBSITES   What  is  most  likely  to   make  you  consult   these  health  or   medical  websites?      All   N=638   City   N=258    Suburb   N=222    Rural   N=155   Male   N=275   Female   N=363   Under   30   N=60*   30-­‐60   N=426   Over   60   N=152    <$50K   N=200    >$125K   N=89   White   N=426    Black   N=69*    Hispanic   N=61*   To  diagnose  myself   40   44   36   38   42   38   43   43   30   38   45   42   33   36   To  get  a  second   opinion  on  a  diagnosis   I  received  from  a   doctor   31   33   27   34   31   31   38   32   26   35   26   30   30   43   To  determine  if  I  need   to  see  a  doctor   38   36   41   37   35   40   52   40   28   37   40   39   32   44   To  find  reviews  of   doctors   24   23   27   23   21   27   28   25   21   25   28   23   17   36   To  generally  educate   myself  about  health   issues   64   64   60   71   63   65   65   65   62   64   65   65   58   67   To  learn  about  a   health  issue  that   might  be  affec/ng  a   friend  or  family   member   61   60   62   63   56   65   55   63   61   59   64   64   55   46   To  get  nutri/on   informa/on   36   34   37   38   32   40   38   37   34   36   34   36   39   34   To  get  exercise   informa/on   26   27   25   25   23   28   30   27   20   30   27   24   28   39   Other   7   7   7   6   6   8   7   6   9   8   6   6   7   11   Don't  Know   0   1   0   1   1   0   0   0   1   0   0   1   0   0   *Findings  are  direc/onal  
  • 74. IMPORTANCE  OF  ONLINE  MEDICAL  INFORMATION   How  important  to  your   health  do  you  consider   the  health  or  medical   informaQon  you  find   online?      All   N=638   City   N=258    Suburb   N=222    Rural   N=155   Male   N=275   Female   N=363   Under   30   N=60*   30-­‐60   N=426   Over   60   N=152    <$50K   N=200    >$125K   N=89   White   N=426    Black   N=69*    Hispanic   N=61*   Very  important   39   38   40   40   39   39   52   40   33   46   33   33   46   57   Somewhat  important   55   56   55   55   56   55   43   55   61   50   61   61   48   41   Not  very  important   4   6   3   4   4   5   5   4   5   2   3   5   4   2   Not  at  all  important   1   0   2   1   2   1   0   1   1   2   3   2   1   0   Don't  Know  VOL   0   0   0   0   0   0   0   0   0   0   0   0   0   0   *Findings  are  direc/onal  
  • 75. ACTION  BASED  ON  INFORMATION  FROM  MEDICAL   WEBSITES   Which  of  the   following  is   closer  to  your   view?      All   N=638   City   N=258    Suburb   N=222    Rural   N=155   Male   N=275   Female   N=363   Under   30   N=60*   30-­‐60   N=426   Over   60   N=152    <$50K   N=200    >$125K   N=89   White   N=426    Black   N=69*    Hispanic   N=61*   I  generally  act   on  the  health   and  medical   informa/on  I   find  online   without   consul/ng  a   medical   professional   18   18   18   16   19   17   32   17   13   19   17   15   20   18   I  generally   consult  with  a   medical   professional   before  ac/ng  on   the  health  and   medical   informa/on  I   find  online   79   79   78   82   78   80   67   79   84   79   80   81   75   77   Don't  Know  VOL   3   3   4   2   3   3   2   4   3   2   3   3   4   5   *Findings  are  direc/onal  
  • 76. ELECTRONIC  COMMUNICATION  WITH  DOCTORS   Have  you  ever   emailed  or  sent   text  messages  to   your  doctor  with   health  quesQons?    All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over   60   <$50K    >$125K  White    Black    Hispanic   Yes   12   12   14   9   12   12   5   16   7   7   23   12   9   10   No   88   88   85   90   88   88   95   84   93   92   77   88   91   90   Don't  know   0   0   1   0   0   0   0   0   1   0   1   1   0   0  
  • 77. FREQUENCY  OF  ELECTRONIC  COMMUNICATION   How  oven  do   you  email  or   text  your   doctor?      All   N=119   City   N=53*    Suburb   N=43*    Rural   N=23*   Male   N=53*   Female   N=66*   Under  30   N=5*   30-­‐60   N=93   Over  60   N=21*   <$50K   N=29*    >$125K   N=25*   White   N=74*    Black   N=11*    Hispanic   N=12*   At  least  every   week   3   0   7   0   0   5   20   2   0   0   0   4   0   0   A  few  /mes  a   month   5   4   2   13   8   3   0   5   5   7   8   3   9   0   Once  a  month   13   8   16   17   8   17   20   13   10   17   8   11   18   33   Once  every  few   months   36   36   37   35   36   36   40   34   43   34   36   43   27   25   Once  a  year   32   38   26   30   34   30   20   33   29   31   32   30   36   33   Never   9   9   12   4   13   6   0   10   10   10   12   8   0   8   Don't  know   3   6   0   0   2   3   0   2   5   0   4   1   9   0   *Findings  are  direc/onal  
  • 78. ELECTRONIC  REMINDERS  CONCERNING  HEALTH   From  which  of  the   following  would  you   want  to  receive   emails  or  text   messages  with   health  reminders?        All   City    Suburb    Rural   Male   Female  Under  30   30-­‐60  Over  60      <$50K    >$125K   White    Black    Hispanic   Your  doctor’s  office   64   63   70   59   66   62   67   69   53   58   75   61   71   70   Your  health   insurance  company   27   26   28   25   29   25   27   28   24   29   34   25   30   35   A  pharmaceu/cal   company   15   16   15   12   14   16   11   16   15   18   14   13   19   18   Your  local   government  or   public  health   department   20   23   22   13   21   20   22   21   18   25   16   16   33   32   A  Non-­‐profit   organiza/on  related   to  a  condi/on  or   disease  that  is   relevant  to  you   25   28   26   18   26   25   28   27   21   24   30   24   28   24   Other     13   13   13   16   11   16   6   12   19   15   12   15   9   8   Don't  know     12   14   10   12   12   12   13   10   17   13   7   13   11   8  
  • 79. IMPORTANCE  OF  ELECTRONIC  COMMUNICATION   In  your  opinion,  does   being  able  to  email   or  text  with  your   doctor  improve  your   health  care  a  lot,   somewhat,  not  very   much  or  not  at  all?    All   N=119   City   N=53*    Suburb   N=43*    Rural   N=23*   Male   N=53*   Female   N=66*   Under   30   N=5*   30-­‐60   N=93   Over   60   N=21*   <$50K   N=29*    >$125K   N=25*   White   N=74*    Black   N=11*    Hispanic   N=12*   A  lot   31   25   37   35   28   33   40   31   29   31   28   32   9   42   Somewhat   48   55   42   43   45   50   60   49   38   45   56   43   64   50   Not  very  much   9   9   9   9   8   11   0   9   14   3   4   11   9   0   Not  at  all   12   11   12   13   19   6   0   11   19   21   12   14   18   8   Don't  know   0   0   0   0   0   0   0   0   0   0   0   0   0   0   *Findings  are  direc/onal  
  • 80. CHARGING  FOR  ELECTRONIC  CONSULTATIONS   Do  you  think  your  doctor   would  be  right  to  charge  you   for  an  email  or  text   consultaQon  as  an  alternaQve   to  an  office  visit?      All   City    Suburb    Rural   Male   Female  Under  30  30-­‐60  Over  60      <$50K    >$125K  White    Black    Hispanic   Yes  –  My  doctor  should  be  able   to  charge   30   25   33   34   32   28   25   29   32   23   35   36   11   18   No  –  My  doctor  should  not   charge   66   71   62   61   64   67   74   67   61   73   59   59   88   76   Don't  know     5   4   6   5   5   5   1   4   6   4   5   5   2   6  
  • 81. WILLINGNESS  TO  PAY  FOR  ELECTRONIC  CONSULTATION   Would  you  be   willing  to  pay  for  an   email  or  text   consultaQon  with   your  doctor  as  an   alternaQve  to  an   office  visit?    All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over   60      <$50K    >$125K   White    Black    Hispanic   Yes   31   27   33   38   33   30   33   33   28   26   41   35   18   27   No   65   71   61   59   63   66   66   63   68   72   52   60   81   70   Don't  know   4   2   6   3   3   4   1   4   5   2   6   5   1   3  
  • 82. ELECTRONIC  COMMUNICATION  AS  PRIMARY  FORM  OF   COMMUNICATION   Would  you  be   comfortable  if  email  or   other  electronic   communicaQon  was  the   primary  way  that  you   communicate  with  your   doctor?    All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over   60      <$50K    >$125K   White    Black    Hispanic   Yes   20   21   20   19   22   19   34   23   12   22   26   17   23   29   No   78   77   77   80   77   79   66   76   85   77   72   81   77   68   Don't  know  VOL   2   2   2   1   1   2   0   2   3   2   2   2   0   2  
  • 83. NEW YORK • WASHINGTON • DENVER • SEATTLE • LOS ANGELES • SAN FRANCISCO • LONDON • HONG KONG • BEIJING THE  HEALTHCARE  SYSTEM  
  • 84. HEALTH  CARE  COMPANIES  ROLE  IN  IMPROVING   COMMUNITY  HEALTH   How  much  do  you  think   health  care  companies   care  about  improving  the   health  of  people  in  your   community?    All   City    Suburb    Rural  Male   Female   Under   30   30-­‐60   Over   60      <$50K    >$125K  White    Black    Hispanic   A  great  deal   15   13   18   14   18   12   9   15   16   14   16   16   13   12   Some   41   42   41   39   43   39   42   37   48   40   41   39   41   50   Not  very  much   22   25   21   20   20   25   26   24   17   22   24   22   20   20   None  at  all   20   19   20   23   18   21   23   22   15   21   17   20   24   18   Don't  Know  VOL   2   2   1   3   1   3   0   2   4   2   1   2   2   0  
  • 85. PERCEPTION  OF  HEALTH  CARE  COMPANY   UNDERSTANDING  OF  COMMUNITY  NEEDS   How  well  do  you  think   health  care  companies   -­‐-­‐  like  insurance  and   pharmaceuQcal   companies  -­‐-­‐   understand  what   people  in  your   community  need  to   improve  their  health?    All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over   60      <$50K    >$125K  White    Black   Hispanic Very  well   16   17   16   13   18   14   10   15   18   16   17   16   17   120   Somewhat  well   41   41   40   41   43   39   50   39   41   38   46   40   38   16   Not  very  well   20   21   19   21   20   21   16   22   18   22   18   22   17   44   Not  well  at  all   20   18   21   23   16   23   22   21   17   22   15   19   27   20   Don't  know     4   3   5   2   3   4   2   3   5   3   4   4   1   17  
  • 86. HEALTH  INSURANCE   Do  you  have   health   insurance?    All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over   60      <$50K    >$125K   White    Black    Hispanic   Yes   86   86   90   82   85   87   71   87   91   80   95   89   89   79   No   11   12   8   14   12   11   28   11   6   19   2   9   11   20   Don't  know   2   2   2   4   3   2   1   3   3   1   3   2   1   1  
  • 87. SOURCE  OF  HEALTH  INSURANCE   Is  your   health   insurance   through...    All   N=867   City   N=382    Suburb   N=274    Rural   N=207   Male   N=389   Female   N=478   Under   30   N=71*   30-­‐60   N=515   Over   60   N=281   <$50K   N=329    >$125K   N=106   White   N=566   Black   N=109    Hispanic   N=95   Your   employer   43   40   48   42   52   36   37   56   21   29   65   41   48   49   Your   spouse’s   employer   17   13   20   19   10   22   8   23   8   9   19   20   6   13   A  private   plan  you   selected  on   your  own   9   8   10   11   9   9   13   7   14   12   7   10   8   8   Medicare   19   23   14   17   14   23   11   5   46   30   6   20   21   14   Medicaid   4   5   1   6   5   4   11   4   2   11   0   3   10   4   VA   Insurance   2   2   1   3   4   1   3   2   3   2   2   2   0   2   Another   program   5   6   4   2   5   4   13   3   5   8   2   4   4   7   Don't  know   1   1   0   0   1   1   4   1   0   2   0   0   3   2   *Findings  are  direc/onal  
  • 88. DOCTOR  VISITS  PER  YEAR   On  average,  how   many  Qmes  per   year  do  you  visit   a  doctor?    All   City    Suburb    Rural   Male   Female   Under   30   30-­‐60   Over  60      <$50K    >$125K   White    Black    Hispanic   0   5   5   5   8   7   4   4   7   3   6   7   6   2   6   1   20   19   22   20   21   19   19   24   13   16   31   22   12   18   2   23   24   24   19   23   22   33   23   18   20   23   20   25   28   3   15   15   14   14   13   16   15   13   17   16   16   14   14   16   4   15   16   11   17   14   15   9   13   20   16   11   14   19   12   5+   20   20   23   19   17   23   20   18   28   22   14   21   29   21  
  • 89. APPROACHES  TO  VISITING  THE  DOCTOR   Which  of  the   following  best   describes  your   approach  to  visiQng   the  doctor?      All   City    Suburb    Rural  Male  Female   Under   30   30-­‐60   Over   60      <$50K    >$125K    Black  White    Hispanic   I  visit  the  doctor  for   regular  check-­‐ups,   even  when  I  am  well   49   51   48   45   50   48   41   45   57   43   57   58   48   41   I  visit  the  doctor   regularly  to  take  care   of  a  chronic   condi/on   20   20   18   22   15   24   7   19   24   23   10   23   20   16   I  only  visit  the  doctor   when  I  am  given  a   referral  to  see  one   3   2   2   4   3   2   3   3   3   3   2   4   2   7   I  only  visit  the  doctor   when  I  am  sick  or   injured   26   24   29   25   29   24   45   29   14   28   25   15   27   32   I  never  visit  the   doctor   2   2   2   3   3   2   4   3   1   3   5   0   3   4   Don't  know     1   0   1   2   1   1   0   1   1   1   2   1   1   1