1) The author worked at GEBE for over 30 years, starting as a technical employee and later serving as Interim Director and Managing Director from 1993 to 2006.
2) During his time as Managing Director, GEBE achieved major improvements and had the lowest utility rates in the region.
3) However, over the past 5 years GEBE's management has deteriorated, efficiency has decreased, and costs have increased, resulting in higher rates for consumers.