Manifesto for a Standard on Knowledge Exchange in Social Knowledge Management Environments


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07. September 2012 @ ECKM2012

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Manifesto for a Standard on Knowledge Exchange in Social Knowledge Management Environments

  1. 1. MANIFESTO FOR A STANDARD Peinl, René, Thalm ann, Stefan, HetmaON KNOWLEDGE EXCHANGE IN nk, Lars, Kruse, Pa u l , S e e b e r, I s a b e l l a SOCIAL KNOWLEDGE , Pawlowski, Jan . M., Bick, Markus, M a i e r, R o n a l d , S c hMANAGEMENT ENVIRONMENTS oop, Eric
  3. 3. KNOWLEDGE MANAGEMENT – CHANGINGLANDSCAPES AND INSTRUMENTS Increasing interaction and collaboration Emergence of Social Software Importance of contextual information  Beneficial for KM activities  To be captured and re-used  Lack of context representation in current systems  Missing standards Our aim: Specification for contextual information
  4. 4. CURRENT STANDARDIZATION EFFORTS Technical standards (document formats, metadata)  Dublin Core  Learning Object Metadata (LOM)  Business Process Model Notation (BPMN)  IMS Learning Design Specification  Contextualized attention metadata (CAM)  RDF, OWL  OOXML, PDF, ODF Human-oriented standards (guidelines and good practices) 4
  5. 5. CONCEPTS AND TERMS Knowledge Activity Knowledge Activity Stream Knowledge Trace Knowledge Worker Knowledge Object Perspective Knowledge Activity Stream Knowledge Bundle Knowledge Container Knowledge Trace Kn tivi le e Bu ledg Kn oce ive ow ty rsp ject e Ac Ob ledg led nd ow ss ow Pr p e c t Pe e tiv ge Kn rs led w ec o Kn ge Pe
  6. 6. CONCEPTS AND TERMSNew Concepts DescriptionKnowledge Activity (KA) Goal directed actions within a users contextKnowledge Activity Stream (KAS) Time-ordered list of knowledge activities (user-centric perspective)Knowledge Trace (KT) Codified representation of a users action that captures contextual informationContextual Information Information, e.g. time, place, actions performed on knowledge objects as well as related people and their skillsKnowledge Object (KO) Codified knowledge of externalized knowledge (e.g. paragraphs, tables, figures, mind maps)Knowledge Bundle (KB) Collection of knowledge traces that are affiliated to a knowledge object (object-centric perspective)Knowledge Container (KC) A set of knowledge objects and their corresponding knowledge bundles 6
  7. 7. PROPOSED SEMANTIC MODEL ... ... ... ... Knowledge Context Object Knowledge has DC Bundle LOM CAM BPEL W3C uses POI location System ge n pro erate vid s/ es ActivityStreams CAM hCal time records Knowledge Trace Event - action BPMN ga g re ag d in teProcess target engaged in ActivityStreams part of Activity OpenSocial ActivityStreams FOAF hCard SIOC Organi- has acts as part of Actor Person Community zation knows FOAF
  8. 8. USE CASE Collaborative development of research paper  literature review  tables  ontology  first draft  discussions  e-mails  video conferences  … Potential challenge  integrate an additional member …
  9. 9. CONCLUSION & OUTLOOK We need new ways of representing knowledge management in standards. The paper identifies six major concepts that are needed to foster knowledge exchange between social environments. This work represents an initial step of the development towards a potential standard . Next steps  Development of ontology-based standard  Develop use cases  Open discourse (Discuss, Test, Improve!) Launch interest Group (e.g., within European Standardization Body CEN)
  10. 10. CONTACTThank You!Paul Kruse Twitter (for slides):@hoellenpaul