Abridged Survey Results from the 2009 workforce-xml survey on the workforce management market

1. Workforce Management Survey 2009

2. Survey 2009: Workforce-XML conducted a survey with Independent Software Vendors within the Workforce Management market. The Survey asked a series of questions about the market, challenges, integration and partnering with hardware vendors. The full results are available from www.workforce-xml.org Information Standards for Workforce Data Collection and Communication

3. Market Definition Workforce Management is the most popular term (71%) followed by Time and Attendance (57%). Information Standards for Workforce Data Collection and Communication

4. Ranked Challenges Whilst the economy scores the biggest challenge (High/Is Happening now), the second biggest threat ranked was “Best of Suite” Information Standards for Workforce Data Collection and Communication

5. Device Integration Device connectivity and working within a SaaS/Hosting paradigm remain significant issues for ISV’s Information Standards for Workforce Data Collection and Communication Many Few

6. Choosing Hardware Partners Ease of Integration remains top priority for ISV’s Information Standards for Workforce Data Collection and Communication High Low

7. The “Integration Barrier” Information Standards for Workforce Data Collection and Communication

8. Implementing Workforce-XML The high positive response is not surprising given the issues which the standards and technology resolve. Information Standards for Workforce Data Collection and Communication

9. Summary The results of the survey underline the need for open standards between hardware and software vendors. It also confirms that the Workforce-XML Client-side paradigm and web services approach to integration rightly focus on the key issues of connectivity and hosting/SaaS compliance. For the full results and further analysis visit www.workforce-xml.org Information Standards for Workforce Data Collection and Communication