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Actual Total Cost

Whether buying or selling,
price is only a part of the
actual total cost.                     price                   value
Costs of quality including          basic cost of          cost of quality
maintenance, disposal, CSR           product or         including maintenance,
(corporate social responsibility)     service             disposal, CSR, and
and environmental factors, and                            environmental costs
costs of the transaction
including buying resources,
effort, time, payment terms, and
renegotiations (all largely
                                            transaction
dictated by the seller’s                  cost of acquisition
relationship capabilities) must              including buying
be considered when assessing              resources, effort, time,
or comparing actual total                   and payment terms
costs of propositions, products
or services.
Actual total cost

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Actual total cost

  • 1. Actual Total Cost Whether buying or selling, price is only a part of the actual total cost. price value Costs of quality including basic cost of cost of quality maintenance, disposal, CSR product or including maintenance, (corporate social responsibility) service disposal, CSR, and and environmental factors, and environmental costs costs of the transaction including buying resources, effort, time, payment terms, and renegotiations (all largely transaction dictated by the seller’s cost of acquisition relationship capabilities) must including buying be considered when assessing resources, effort, time, or comparing actual total and payment terms costs of propositions, products or services.

Editor's Notes

  1. This will help greater understanding of the classic problem of comparing price and cost – particularly important debate if these people are facing increased competition Cost of product is ‘The price tag’ Cost of quality includes how long it lasts, the service you get, the reliability – this often is the major value lever Cost of acquisition is how much it costs you to buy the service – time and resources used to purchase/deliver/invoice/pay