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IT Failures Town Hall: Risks of Survival

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Michael Krigsman
Michael Krigsman

Presentation from the IT Failures town hall discussion with Michael Krigsman and Jonathan Yarmis

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IT Failures: Risks of Survival Michael Krigsman, Asuret, Inc. Jonathan Yarmis, The Yarmis Group © Copyright 2009 Asuret Inc. All rights reserved.
Risks of Survival Changing Priorities  Growth vs. Cost Containment  Keep the lights on vs.  aligning with the business Retaining user knowledge  The critical factor  © Copyright 2009 Asuret Inc. All rights reserved.
Changing Priorities © Copyright 2009 Asuret Inc. All rights reserved.
Changing Priorities When mandated with reducing cost, how do you  evaluate where to cut? Those that are easiest to cut?  Even if they expose you to more risk in the short-term?  How do you “align with the business” when the  business is constantly changing its mind? © Copyright 2009 Asuret Inc. All rights reserved.
Alignments and Disconnects © Copyright 2009 Asuret Inc. All rights reserved.
are common Lack of alignment and conflicting incentives:  Business / IT  Management / project staff  Vendors / customers  © Copyright 2009 Asuret Inc. All rights reserved.
Growth vs. Cost Containment © Copyright 2009 Asuret Inc. All rights reserved.
Growth vs. Cost Containment How do you balance the realities of cost containment  with preparations for a recovery? “IT will drive the economy’s recovery”  Wishful thinking or really the way it is  In an increasingly risky environment, can you focus on  anything but security? © Copyright 2009 Asuret Inc. All rights reserved.
It’s Not Technology © Copyright 2009 Asuret Inc. All rights reserved.
knowledge Success and governance: people, collaboration, and  responsibility Goal: Create shared organizational memory  Engaging stakeholders  Improving collaboration and communication across silos  © Copyright 2009 Asuret Inc. All rights reserved.
Sharing Lessons Learned Social media  Empowered end-users or out-of-control end users?  Cloud computing  What happens when end-users have access to as much or  more computing capability than IT, on demand? Mobility  Users are driving the next-generation platform.  Can IT afford to get in front? Can IT afford not to?!  © Copyright 2009 Asuret Inc. All rights reserved.
Preventing failure © Copyright 2009 Asuret Inc. All rights reserved.
The point Fear drives failure  …Be fearless and brave to do what’s right  But, also exercise good and wise judgment  (don’t needlessly destroy your career) © Copyright 2009 Asuret Inc. All rights reserved.
Thank You for Joining Us! Next IT failures town hall:  Tuesday, May 19, 11:00AM EDT  Discussion Initiator:  Paul Ingevaldson  Former CIO, Ace Hardware © Copyright 2009 Asuret Inc. All rights reserved.
Let’s have coffee! Michael Krigsman Jonathan L. Yarmis CEO Principal Asuret, Inc. The Yarmis Group Email: mkrigsman@asuret.com Email: jly@yarmis.com Web: http://asuret.com Twitter: http://twitter.com/jyarmis Blog: http://blogs.zdnet.com/projectfailures + 1 (203) 227-7841 Twitter: http://twitter.com/mkrigsman + 1 (617) 905-5950 © Copyright 2009 Asuret Inc. All rights reserved.

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IT Failures Town Hall: Risks of Survival

  • 1. IT Failures: Risks of Survival Michael Krigsman, Asuret, Inc. Jonathan Yarmis, The Yarmis Group © Copyright 2009 Asuret Inc. All rights reserved.
  • 2. Risks of Survival Changing Priorities  Growth vs. Cost Containment  Keep the lights on vs.  aligning with the business Retaining user knowledge  The critical factor  © Copyright 2009 Asuret Inc. All rights reserved.
  • 3. Changing Priorities © Copyright 2009 Asuret Inc. All rights reserved.
  • 4. Changing Priorities When mandated with reducing cost, how do you  evaluate where to cut? Those that are easiest to cut?  Even if they expose you to more risk in the short-term?  How do you “align with the business” when the  business is constantly changing its mind? © Copyright 2009 Asuret Inc. All rights reserved.
  • 5. Alignments and Disconnects © Copyright 2009 Asuret Inc. All rights reserved.
  • 6. are common Lack of alignment and conflicting incentives:  Business / IT  Management / project staff  Vendors / customers  © Copyright 2009 Asuret Inc. All rights reserved.
  • 7. Growth vs. Cost Containment © Copyright 2009 Asuret Inc. All rights reserved.
  • 8. Growth vs. Cost Containment How do you balance the realities of cost containment  with preparations for a recovery? “IT will drive the economy’s recovery”  Wishful thinking or really the way it is  In an increasingly risky environment, can you focus on  anything but security? © Copyright 2009 Asuret Inc. All rights reserved.
  • 9. It’s Not Technology © Copyright 2009 Asuret Inc. All rights reserved.
  • 10. knowledge Success and governance: people, collaboration, and  responsibility Goal: Create shared organizational memory  Engaging stakeholders  Improving collaboration and communication across silos  © Copyright 2009 Asuret Inc. All rights reserved.
  • 11. Sharing Lessons Learned Social media  Empowered end-users or out-of-control end users?  Cloud computing  What happens when end-users have access to as much or  more computing capability than IT, on demand? Mobility  Users are driving the next-generation platform.  Can IT afford to get in front? Can IT afford not to?!  © Copyright 2009 Asuret Inc. All rights reserved.
  • 12. Preventing failure © Copyright 2009 Asuret Inc. All rights reserved.
  • 13. The point Fear drives failure  …Be fearless and brave to do what’s right  But, also exercise good and wise judgment  (don’t needlessly destroy your career) © Copyright 2009 Asuret Inc. All rights reserved.
  • 14. Thank You for Joining Us! Next IT failures town hall:  Tuesday, May 19, 11:00AM EDT  Discussion Initiator:  Paul Ingevaldson  Former CIO, Ace Hardware © Copyright 2009 Asuret Inc. All rights reserved.
  • 15. Let’s have coffee! Michael Krigsman Jonathan L. Yarmis CEO Principal Asuret, Inc. The Yarmis Group Email: mkrigsman@asuret.com Email: jly@yarmis.com Web: http://asuret.com Twitter: http://twitter.com/jyarmis Blog: http://blogs.zdnet.com/projectfailures + 1 (203) 227-7841 Twitter: http://twitter.com/mkrigsman + 1 (617) 905-5950 © Copyright 2009 Asuret Inc. All rights reserved.