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Webinar Get in Step With Traveler Monitoring
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Webinar Get in Step With Traveler Monitoring

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Mobility is critical for maintaining end-user productivity and even more so now with the BYOD trend. …

Mobility is critical for maintaining end-user productivity and even more so now with the BYOD trend.
Watch the webinar podcast to learn straigh from IBm what's new in Traveler 9, and how to leverage Traveler HA with GSX's monitoring and reporting solution.

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  • 1. Webinar
  • 2. • Overview of "What's New" on Traveler Jan Kenney - IBM Market Segment Manager Messaging & Collaboration • Traveler Monitoring: The Biggest Challenges Jeffrey O'Halloran - BitRay Consulting Principal Consultant & President of the New England Lotus User group • Demonstration of GSX’s Solution for Traveler Adam Chadderdon – GSX Solutions US Channel Manager GSX Solutions© 2013 2
  • 3. IBM Notes Traveler 9x Overview and What's New! October 29, 2013 Jan Kenney – IBM Marketing Manager, Messaging and Collaboration/Mobile  Click to add text © 2013 IBM Corporation
  • 4. Agenda ■ Overview of IBM Notes Traveler ■ What's New in IBM Notes Traveler 9/9.0.1 ■ Resources 2 | © 2013 IBM Corporation
  • 5. Overview of IBM Notes Traveler ■ In market since 2008! ■ Automatic wireless delivery of IBM Domino® ─ Email and PIM Data ─ Device security settings ■ 2-way synchronization ■ Over the air client or profile installation ■ Uses native device applications where applicable, for best integration ■ Works over all wired / wireless connections (CDMA, GPRS, GSM, WiFi, etc.) ■ Administration support for device security policies and remote wipe ■ It Just Works! 3 | © 2013 IBM Corporation
  • 6. Agenda ■ Overview of IBM Notes Traveler ■ What's New in IBM Notes Traveler 9/9.0.1 ■ Resources 4 | © 2013 IBM Corporation
  • 7. IBM Notes Traveler 9 – What's New? ■ Shipped March 2013 ■ To Do sync support for Notes Traveler for Andriod and Apple iOS. ■ Updated device support for Windows Phone, Windows Tablets and Blackberry 10 devices connecting to IBM Notes Traveler. ■ Updated server OS support. IBM Notes Traveler supports IBM in addition to Windows and Linux servers. | © 2013 IBM Corporation
  • 8. IBM Notes Traveler 9.0.1 – What's New? ■ IBM Notes Traveler 9.0.1 – Ships today Oct 29th 2013 ■ Online meeting support (click link directly from invitation and attend!) ■ Set Out-of-Office status while on-the-go from your iOS or Android mobile device ■ Calendar enhancements: ─ View calendar conflicts before accepting invitations ─ Add meeting details to calendar entries ■ Security enhancements: ─ Enforce a “Prevent Copy of Messages” restriction on iOS and Android devices ─ New policy controls for attachment handling ■ Like iOS and Android, attachments and inline images are now supported on Windows Phone/RT platforms 6 | © 2013 IBM Corporation
  • 9. Resources ■ IBM Notes Traveler Product Documentation ─ http://www.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=Product%20Documentation ■ IBM Notes Traveler Red Wiki ─ http://www-10.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=IBM%20Redbooks ■ IBM Notes Traveler Support FAQ ─ http://www.ibm.com/support/docview.wss?uid=swg21450615 ■ IBM Notes Traveler Companion FAQ ─ http://www.lotus.com/ldd/dominowiki.nsf/dx/Traveler_Companion_FAQ ■ IBM Notes Traveler Support Community ─ http://w3.ibm.com/connections/communities/service/html/communityview?communityUuid=6cd eca04-36b9-441b-a27a-a82c1eb05a4a ■ IBM Notes Traveler Detailed System Requirements ─ https://www.ibm.com/support/docview.wss?uid=swg27007909 ■ IBM Notes Traveler Recommended Maintenance Levels ─ http://www.ibm.com/support/docview.wss?uid=swg24019529 7 | © 2013 IBM Corporation
  • 10. About Me Jeffrey M. O’Halloran Principal, BitRay Consulting • • • • • Co-Founder of BitRay Consulting LLC President of NELotus User Group IBM Notes/Domino since 1992 IBM Certified Advanced Application Developer 10+ Years in IT Management
  • 11. Agenda BitRay Consulting at a glance Challenges Monitoring Traveler Visibility and Awareness Understanding Issues Corrective Actions
  • 12. BitRay Consulting at a glance • BitRay Consulting Established in 2009 • Headquartered in Lowell MA  IBM Business Partner  Industries   Microelectronics Manufacturing  Transportation   Pharmaceutical Retail Core Competencies  Enterprise Content Management  Cross-Vendor System Integration  Data Migration  Web Applications/Portals  Mobile
  • 13. Challenges Monitoring IBM Notes Traveler • Simple Installation • IBM Notes Traveler “Just Works” • Much of Complexity is Hidden • Monitoring IBM Notes Traveler Service Levels • Underlying Components • External Dependencies • User Experience
  • 14. Visibility and Awareness • What to Monitor • • Clients • Traveler Server • • Related External Systems Sync Process How to Monitor • Domino Admin Client (Non-HA) • Web-based Admin Interface • Server Console • Monitoring Tool
  • 15. Understanding Issues – Console Commands • Is It On? • • Users • • “Tell Traveler User” Status • • “Show Tasks” “Tell Traveler Status” Statistics • “Tell Traveler Stat Show”
  • 16. Corrective Actions • Maximize memory • HTTP thread allocation • Traveler thread pools • Monitor for database fragmentation • Distribute Users • Be aware of external factors
  • 17. Summary More than a server task Monitor the Components that Matter Tell Traveler Stat Show Take Action Early
  • 18. About Me • Adam Chadderdon • US Channel Manager • GSX Solutions Inc.
  • 19. Agenda GSX Solutions at a glance GSX Monitor & Analyzer for IBM Notes Traveler Live demonstration Questions and Answers
  • 20. GSX Solutions • Founded in 1996 • IBM Business Partner for 17 years • Headquartered in Switzerland, with Offices in the USA, China and France • Specialized in Messaging and Collaboration Environment supervision • IBM Connect 2014 in Orlando in January and also in Japan 3
  • 21. 4
  • 22. Monitoring Capabilities IBM Notes Traveler Service Availability, Server Tasks & Servlets New! IBM Notes Traveler High Availability New! IBM Notes Traveler Mail Routing Key IBM Notes Traveler Statistics Server Up/Down & Server Access Time Message Flow statistics Device synchronizations User Information & Device Information Real-Time Graphs Specific IBM Notes Traveler Reports & Trends 5
  • 23. 6
  • 24. Free Trial Version 30 days Full features Up to 15 servers Unlimited users 7
  • 25. @GSX_Solutions Friend of GSX GSX-Solutions Like page Blog www.gsx.com/blog GSX Solutions HQ EMEA GSX Solutions America GSX Solutions Asia Geneva, Switzerland Boston, USA Shanghai, China +41 22 735 82 40 sales@gsx.com +1 310 765 4139 sales@gsx.com +86 15 61 84 29 801 sales@gsx.com 8
  • 26. 9