Personal Information
Organization / Workplace
Utrecht Area, Netherlands, Utrecht Netherlands
Occupation
Principal consultant
Industry
Consulting / Advisory
Website
www.linkedin.com/in/mlteerling
About
Combining marketing research, ICT and innovation is my main passion. ICT innovations provide new and exciting opportunities for personalized service in a cost-efficient manner. We can build and enhance this mutually reinforcing relationship if we start with a thorough understanding of the customers (businesses or consumers) we serve.
I facilitate, support and guide organizations in service delivery and/or service marketing developments. The premise of the mutually reinforcing relationship allows organizations to achieve better value for their customers and themselves. My expertise ensures customer-driven development, effect measurement, and continuous improvements in service delivery.
Tags
dienstverlening
crm
kanaalsturing
service
kanalenstrategie
efficiency
bedrijfsleven
overheid
klantgericht
customer insights
multichannel marketing
uniform klantbeeld
social crm
value
bundles
adoption
consumer
services
mobile
government
multichannel
marketing
citizens
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- Presentations
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- Infographics
6 Reasons Why APIs Are Reshaping Your Business
Fabernovel
•
11 years ago