Talking about the catalogue, delivery, terms of payment...

1. Conversation in English

2. Customer
Receptionist

3. Good morning, how
can I help you?
Good morning.

4. Well, here your are, our catalogue
with all our products.
As your can see everything is
clearly explained:
references, prices, discounts…
I would like some
information about your
products.

5. Oh! Thank you. Do you need
anything else?

6. Yes, I would like to know
the terms of payment.
Of course, there´s a thirty-
day term for marketing
payment.

7. And what about delivery?
Is it free?
Not anymore. The store
used to have free delivery
but now they charge
delivery.

8. Thank you for your help!
I would like to order 2
sofas from your new
catalogue, both in brown
colour. Would it be
possible to receive them
on 26th of May?
Yes, of course. Could
you tell me your name,
address and phone
number, please? We
will do the delivery this
morning.

9. My name is Lidia Prior,
my address is 21 South
Avenue Cambridge, KY
41636 and my phone
number is 68 34 76 23.
Can I pay by credit card?
Yes, of course. Do
you need anything
else?

10. No, thank you.
Good bye.
You´re welcome.
Good bye. Have a
good day!