5. None of these things matter to the person on the receiving
end of your emails. When communicating by email people
can't hear your or see your face so you have to be
extremely careful in the way you word things.
6. I try to always keep a smile on my face when I type emails
(especially if I am upset) but sometimes that doesn't cut it
and I have to be reminded of some basic email etiquette
rules.
7. Case in point, a recent email I sent in response to
something I received:
8. "I don't know what you are talking about. I am not a tech
person."
9. Now that I look at that, I laugh because I can't believe I
wrote it in that manner. At the time I didn't mean anything
bad by it, I wasn't trying to be rude. I was simply trying to
say that I was confused by the message because I am not
an IT person.
10.
11. I am glad that the person pointed out to me how that
could come across to someone who doesn't know me very
well.
12. "People read different things into emails, read your email
again and tell me how it sounds".
