Usability Testing Plans

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  • 1. Testing Plans: Mapping the WorkThursday, February 23, 12
  • 2. You got to know where you want to go.Thursday, February 23, 12
  • 3. Thursday, February 23, 12
  • 4. and you got to know where the pitfalls are.Thursday, February 23, 12
  • 5. Thursday, February 23, 12
  • 6. You need to knowThursday, February 23, 12
  • 7. • How • When • Where • Who • Why • WhatThursday, February 23, 12
  • 8. Worries: Formal? Casual?Thursday, February 23, 12
  • 9. Prepared.Thursday, February 23, 12
  • 10. Test plans also:Thursday, February 23, 12
  • 11. Serve as main communication vehicleThursday, February 23, 12
  • 12. Defines required resources.Thursday, February 23, 12
  • 13. Define Focal points MilestonesThursday, February 23, 12
  • 14. Parts of the Test PlanThursday, February 23, 12
  • 15. Purpose, goals, and objectives of the testThursday, February 23, 12
  • 16. Broadly. Major stuff.Thursday, February 23, 12
  • 17. Why are you testing? What’s the impetus?Thursday, February 23, 12
  • 18. Reasons NOT to test:Thursday, February 23, 12
  • 19. Thursday, February 23, 12
  • 20. • Improving user experienceThursday, February 23, 12
  • 21. • Improving user experience • Everyone else is doing itThursday, February 23, 12
  • 22. • Improving user experience • Everyone else is doing it • Space is availableThursday, February 23, 12
  • 23. • Improving user experience • Everyone else is doing it • Space is available • Somebody wants to do something shinyThursday, February 23, 12
  • 24. • Improving user experience • Everyone else is doing it • Space is available • Somebody wants to do something shiny • Market testingThursday, February 23, 12
  • 25. Good reasons to test:Thursday, February 23, 12
  • 26. • Understanding which users can use the product well. • Compensating for acknowledged issues. • Addressing specific complaints.Thursday, February 23, 12
  • 27. Research questionsThursday, February 23, 12
  • 28. Clear, succinctThursday, February 23, 12
  • 29. Measurable QuantifiableThursday, February 23, 12
  • 30. Don’t do this:Thursday, February 23, 12
  • 31. Thursday, February 23, 12
  • 32. • Is the product usable?Thursday, February 23, 12
  • 33. • Is the product usable? • Is the product ready for release or does it need more work?Thursday, February 23, 12
  • 34. Thursday, February 23, 12
  • 35. • How easily do users understand what is clickable?Thursday, February 23, 12
  • 36. • How easily do users understand what is clickable? • How easily do they find X information?Thursday, February 23, 12
  • 37. • How easily do users understand what is clickable? • How easily do they find X information? • How quickly & successfully do they register for the service?Thursday, February 23, 12
  • 38. • How easily do users understand what is clickable? • How easily do they find X information? • How quickly & successfully do they register for the service? • Where in the site do they go to find Search?Thursday, February 23, 12
  • 39. Participant characteristicsThursday, February 23, 12
  • 40. double-check with clientThursday, February 23, 12
  • 41. # of participantsThursday, February 23, 12
  • 42. Participant typesThursday, February 23, 12
  • 43. Method (test design)Thursday, February 23, 12
  • 44. Why?Thursday, February 23, 12
  • 45. keeps everyone in the team on the same pageThursday, February 23, 12
  • 46. multiple test moderatorsThursday, February 23, 12
  • 47. focuses test developmentThursday, February 23, 12
  • 48. protocolsThursday, February 23, 12
  • 49. Task listThursday, February 23, 12
  • 50. Thursday, February 23, 12
  • 51. • Description of task (1 line)Thursday, February 23, 12
  • 52. • Description of task (1 line) • Materials/Machine states requiredThursday, February 23, 12
  • 53. • Description of task (1 line) • Materials/Machine states required • Successful completion criteriaThursday, February 23, 12
  • 54. • Description of task (1 line) • Materials/Machine states required • Successful completion criteria • Timing/BenchmarksThursday, February 23, 12
  • 55. Goal: Indirectly expose usability flawsThursday, February 23, 12
  • 56. Prioritize tasks: Frequency Criticality Vulnerability ReadinessThursday, February 23, 12
  • 57. Test environment, equipment, and logisticsThursday, February 23, 12
  • 58. Test moderator roleThursday, February 23, 12
  • 59. Data to be collected Evaluation measuresThursday, February 23, 12
  • 60. Report contents and presentationThursday, February 23, 12