Portfolio of services offered by International Care - 1st quarter 2016. Wellness, risk management and travel solutions for those who cross cultures for a living (expatriates, international assignees, humanitarian aid and faith-based workers, scholastic and government agencies).
1. International Care
GLOBAL
MADE EASY
P O R T F O L I O
Wellness, risk management
and travel solutions for those
who cross cultures for a living.
i n t e r n a t i o n a l - c a r e . c o m
TM
2. International Care
Doug Phillips
Juliana Jernigan
Andrew Jernigan
Mike Biggers
Dan Jacobs
Jacqueline Phillips
Mark Rowan
Cam Gamble
Annette Biggers
Bob Scott
George Scripture
Nancy Scott
Dennis & Kristine Doehner
Claudia Klann
Dave Smith
Chris Crews
Mary Allison Meyer
Steve Malone
Stephen Constantinou
Anita McGee
Marlene Allen
Whitney Melendrez
Oneida van Wky
Corrie Hugo
Francois Du Toit
Ronald Kaluya
Anisha Longridge
Brian Longridge
Co-Founder & Wellness Director
Co-Founder & COO
Co-Founder & CEO
Sales Director
Partnership Manager
Chief Evangelist
Market Innovation Director
Security Director
Creative Arts
Counselor and Psychotherapist
Counselor and Psychotherapist
Intercultural Adjustment Coach
Freedom Made Easy Directors
Emotional Wellness Provider
Life Coach
Insurance - Life/Accident/Health
Insurance - Life/Accident/Health
Insurance - Property & Casualty
USA, Global Services Advisor
USA, Global services Advisor
Thailand, Global Services Advisor
Costa Rica, Global Services Advisor
India, Global Services Advisor
South Africa, Global Services Advisor
France, Global Services Advisor
Uganda, Global Services Advisor
Philippines, Global Services Advisor
Philippines, Emotional Wellness
1095 Hilltop Drive, Suite 475, Redding, CA 96003
+1-530-678-2223 | info@icareemail.com
I N T E R N A T I O N A L - C A R E . C O M | 0 2
3. CO-FOUNDER'S NOTE
Juliana Jernigan
Courage scares me a bit, I will admit it. But when our family was faced with death exactly 2 years ago it was courage that filled our hearts and asked us questions that had
the words legacy, wholeness and nations in them. And by doing that, courage added form and shape to a dream that, we understood right then, was shared not only
between my husband and I, but with many others as well.
A dream that was formed along our journey, first as adventurous singles, then as global nomads moving from city to city on a mission to lend a hand and impact the world.
40 years, 4 continents, 7 countries and 3 children later, what started as a stubborn mission to transform the world resulted in hearts transformed. Many, I'd like to believe.
But mostly ours - broken first, then mended together by the strongest glue of all, love itself.
Our hearts? They burn for those who are not afraid to cross cultures and transform nations while they are themselves transformed by love - equipped and healthy in
mind, spirit and body.
So we gathered our courage, multicultural friends and traveling stories (and histories) and we asked ourselves the questions:
If we could do it all again, how would we do it differently, better? Who would we like to have on our side? The answer?
We call it International Care.
To all our courageous friends who leave behind the familiar to venture out into brave new worlds, sometimes for days, sometimes for years, sometimes forever:
International Care exists to empower you. This team wants to see you go farther, stronger and in good company.
- Boa viagem! -
C . S . L E W I S
I N T E R N A T I O N A L - C A R E . C O M | 0 3
"Courage is not simply one of the virtues, but the form of every virtue at the testing point."
4. TRAVEL
2016 PORTFOLIO
Most gorgeous photos: Annette Biggers - TripleCord.com
All others: Pixabay, Canva, Raptim, GWS or Editor's Personal Archive
Visit
Best Kept Travel Secret
for Non-Profits
Where Legacy & Innovation
Meet
Safeture Pro: Team Security
At The Palm of Your Hands
Insurance: We Got Your Back
WELLNESS
Coming in Feb'16
Thrive Membership
The Art of Crossing Cultures
Debriefing And Revival
INTERNATIONAL-CARE.COM
International Care
RISK MANAGEMENT
Evacuation Membership To
The Rescue!
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10
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16
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5. Wellness
THRIVE
MEMBERSHIP
THE ART OF
CROSSING
CULTURES
Because crossing cultures is not for the
faint of heart, we created Thrive: our
tailored solution to your organization staff
care needs.
International Care Co-Founder and
Wellness Director Doug Phillips shares on
why facing transition well can make a
world of difference
DEBRIEFING
& REVIVAL
Learn about this all-inclusive week
program for those who have lived between
worlds and are looking for a safe and
nourishing environment to unload, process
and get refueled.
I N T E R N A T I O N A L - C A R E . C O M | 0 5WELLNESS
6. EMOTIONAL HEALTH
Websterdefinestransitionas"passagefromone
state,stage,subjectorplacetoanother". Simply
stated:change.
Allgothroughtransitioninlife,butthosewith
ahighlymobilelifestyle knowthat whenitcomesto
continualchange -notjustingeography,butalsoin
relationshipsandculturalframesofreference-
continuousgoodbyesandhellosarejustapartofthe
package.
DavidPollocksaiditbest:.navigatingtransition
demandsmuchfromus. Andhowwellweareableto
meetthechallengesthatcomefromitdependonour
emotionalawarenessandresilience,ourwillingness
toembracenewwaysofdoingthingsandopenness
tonewrelationships. Andabigoledoseofhumblein
ourhearts.
Becausetransitionalwaysbringsloss. Lossof
relationship,places,status.Lossofthefamiliar.Loss
ofconfidence.
Andwiththese,allowingyourselftoembracethe
painandgrievebecomescriticaltoadaptwelltonew
realities. Remainingopentocommunitycanbethe
lastthingyouwanttodowhenyouaretiredofthe
painofloosingrelationships,right?
Byprocessingyouremotionswellyouwillbeableto
maintainanopenheartthatcanaimatremaining
tenderandteachable-tworequirementstonotonly
survivecrossingcultures,buttothrivewhileatit.
Crossing cultures requires
emotional awareness and
resilience from us because
it always brings loss.
I N T E R N A T I O N A L - C A R E . C O M | 0 6
THE ART OF
CROSSING CULTURES:
FACING TRANSITION
Doug Phillips, Wellness Director &
Co-Founder of International Care
7. THRIVEM E M B E R S H I P
I N T E R N A T I O N A L - C A R E . C O M | 0 7EMOTIONAL HEALTH
The experience of crossing cultures is similar and
yet unique for different people and personalities.
We don't all respond alike to change. So why
should our approach to your emotional health be a
one-size-fits-all?
That's why we created THRIVE, our tailored and
flexible solution to help you meet your staff care
needs.
Between intercultural adaptation diagnostic tools,
specialist guided counseling sessions, pastoral
calls and other valuable resources, you choose the
tools you need for your specific season.
And when the needs change, so does your plan.
Thrive is International Care's way to lock arms
with you in a safety net, so you can go farther and
stronger.
THRIVEM E M B E R S H I P
WELLNESS
The experience of crossing cultures is similar and
yet unique for different people and personalities.
We don't all respond alike to change. So why
should our approach to your emotional health be a
one-size-fits-all?
That's why we created THRIVE, our tailored and
flexible solution to help you meet your staff care
needs.
Between intercultural adaptation diagnostic tools,
specialist guided counseling sessions, pastoral
calls and other valuable resources, you choose the
tools you need for your specific season.
And when the needs change, so does your plan.
Thrive is International Care's way to lock arms
with you in a safety net, so you can go farther and
stronger.
8. I N T E R N A T I O N A L - C A R E . C O M | 0 8EMOTIONAL HEALTH
THRIVEM E M B E R S H I P
9. EMOTIONAL HEALTH
If you are a cross-cultural missionary,
humanitarian aid worker or educator
and are looking for ways to be restored
and recharged on completion of
assignment, re-entry or retooling, we've
got you.
Through our Debriefing & Revival re-
entry program, we will help you process
your story so you can thrive in your
next season, no matter where that
takes you.
Join us in Northern California where a
skilled and experienced team has
tailored an all-inclusive week for adults,
adolescents and children who have lived
between worlds and are looking for a
safe and nourishing environment to
unload, process and get refueled.
For more information, dates and
registration:
www.international-care.com/debriefing
WELLNESS
Debriefing
& Revival
I N T E R N A T I O N A L - C A R E . C O M | 0 9
11. We were that family-flying-on-a-
budget. But prices never stopped
us from going anywhere. To prove
my point, one of my kiddos
favorite place in the world for a
while was... Wait for it... Airports.
During our many years as global
nomads, my husband and I
considered Raptim the best kept
travel secret in the world. Well,
we knew it wasn't our secret to
keep, since we were surrounded
by fellow non-profit colleagues
who shared very similar opinions
about Raptim: they 'get us' and
were on our side - with big savings
to prove.
So, of course, when International
Care was being brewed we thought
of no one better but Raptim to lock
arms and serve you, our world
changer client.
Why are they so wonderful?
With over 66 years of experience in
the market, it is the largest global
humanitarian full-service travel
company (air, hotel, and ground
transportation worldwide).
And here is how they do it:
incredible favor with 30 airlines in
50 contracts for the exclusive use
of our nonprofit clients.
Next time you fly on a mission, let
us help you save. So you can
spend on what you choose to.
Our partnership with Raptim rocks
because it gives you:
- 10-30% Savings on Roundtrip
Tickets (coach and business class)
- Extra Baggage Allowances on
some carriers (that's right. All
mamas go ahead and do the happy
dance)
“International Care helped my family get back to the country we're working in
and helped us find flights that gave us the amount of bags that we needed on
an airline that would be easier with our infant son and at a price we could
afford. I can't say how much I appreciate this organization. They easily saved
us thousands of dollars. I highly recommend this wonderful group of people.”
ANNIKA R. – EXPATRIATE, FOUNDER OF DEVELOPMENT NGO
Juliana Jernigan
TRAVEL
In other words, it exists to help
those who are being fueled by
compassion - and have a different
'currency' stored up to show for it -
meet their travel needs.
Inquiries and bookings through:
international-care.com/book-flight
Email: travel@icareemail.com
Phone: +1-530-678-2223
Photo: Annette Biggers
12. WHERE
LEGACY AND
INNOVATION
MEET
The world we live in is rapidly shrinking. International travel and communication continue taking
leaps in both volume and ease. With it, new challenges arise.
1. Not only the best deal in airfare, but also expert travel
management for your organization with custom-tailored
reports and VIP services for your leadership. We take care of
your hotel reservation, car rental or even your train ride in
Europe. And while we are at it, let us manage your mileage
program for you - so you can spend time doing what you love.
2. Insurance: because we represent over 30 international
travel insurance companies, we can find you and your
organization the best price in travel, health or life coverage.
3. Risk management: we found out the best ways to keep you
and your employees safe while you travel. And we can't wait to
share!
4. Emotional Wellness: your soul care, inner healing and
wholeness are a big deal for our team. So we've created a
network to empower you through cultural adjustments, crisis,
trauma and pain. So you can celebrate the richness and the
transformative power of crossing cultures and growing as a
community.
In a time when ships were the only means of traveling to
developing countries, Raptim's founders chartered a Dakota to fly
missionaries from Amsterdam to Entebbe.
Thanks to their vision, humanitarian travel changed
forever. Almost 70 years later, it not only continues to be of
service but carries a legacy as travel experts in complex
itineraries, urgent response and respectful service.
International Care and Raptim both know that living and
traveling between worlds can present many opportunities for
growth as well as unique challenges and needs. Meeting these
efficiently while saving time and resources can be an
overwhelming task.
In becoming partners, we honor each other's history and legacy
and embrace innovation. We are committed to find solutions for
you who go beyond the borders - for work, for fun or for life.
By combining a dynamic 'one team to call for the many needs you
have' model and a great deal of expertise, we offer you, no matter
where you are in the world:
RaptimInternational Care
I N T E R N A T I O N A L - C A R E . C O M | 1 2TRAVEL
Mike Biggers
13. WE GOT
YOUR
BACK
Andrew Jernigan
I N S U R A N C E We know that having a team experienced in the
unique challenges of international travel and living
abroad can make all the difference in matching the
best insurance solution to your specific needs.
Life, Accident, Disability & Health
We work with the leading global providers for plans
that meet your specific needs, as well as offer
customized and flexible group health plans tailored
to their specific requirements. Personal accident,
disability, dental, vision and life insurance are all
possible and reasonably priced for your peace of
mind, for both staff that stay home and those that
are on international assignments.
Short Term Insurance
Our representation of the world’s leading companies
for travel and trip coverage, short term medical
insurance (domestic) and international health
insurance will provide the protection you deserve.
N O M A D I C | 2 4
* All insurance products are marketed through
Eight Insurance Agency: an International Care company
“We want to express our sincere appreciation for
your assistance with our international travel
plans to Nicaragua.
Your advice, along with your help in connecting
us with people in Nicaragua made our trip so
much easier!
From the meeting with you before the trip, to
handling our short-term travel insurance (which
was at a very reasonable rate), your generosity
was over the top!
It was a good feeling to know we had someone at
home who "had our backs" and we could reach
out to if we needed assistance while in
Nicaragua.
I would highly recommend International Care to
anyone traveling abroad. Thanks again.”
Sam M., father of 4
I N T E R N A T I O N A L - C A R E . C O M | 1 3RISK MANAGEMENT
Risk Management
14. IS YOUR
TEAM SAFE?
41%
AMERICAN
SMARTPHONES USERS
CHECK THEIR PHONES
AT LEAST SEVERAL
TIMES AN HOUR
MAY2015GALLUP SURVEY
AMONG15.747SPUSERS
A personal safety and early travel warning & tracking solution
for real-time status on warnings, alerts, security information and
travel plans.
INTERNATIONAL CARE & GLOBAL WARNING SYSTEM PRESENT SAFETURE PRO
SOURCE: TRIPBAROMETER
87%
OF GLOBAL
TRAVELERS AND
85% OF AMERICANS
USE MOBILE DEVICES
WHILE TRAVILING
RISK MANAGEMENT I N T E R N A T I O N A L - C A R E . C O M | 1 4
15. The system integrates
two security tools: the
Safeture Pro app and the
Safeture Instant Security
Overview (ISO) system -
tracking and
communication between
the app user and ISO will
remain even if there is no
cell phone coverage or
power where the travelers
are located.
TEAM SECURITY
AT THE PALM OF
YOUR HANDS
S A F E T U R E P R O
I N T E R N A T I O N A L - C A R E . C O M | 1 5RISK MANAGEMENT
16. I N T E R N A T I O N A L - C A R E . C O M | 1 6RISK MANAGEMENT
EVACUATION
MEMBERSHIP
TO THE RESCUE!
It is not your job to think of the worst case scenario when
going or sending a team overseas. But it is ours to have the
tools to help you be prepared for it.
Some of our clients who have had 'team scares' in the past
have shared their wish for an affordable way to have
evacuation services easily accessible.
They either had to deal with:
- The hardships of coordinating a medical rescue
operation in a foreign culture,
- Having to transfer a team member who had an
acute illness from one hospital to a better
equipped one, in a different country, or
- Managing to take the whole team out of a region
that suddenly became a high risk destinations for
political reasons.
We hope you never have to deal with the
challenges these situations - or others worse - can
bring. But if your team or destinations are subject
to a high risk rating either for medical or security
reasons, we have the right team to be there when
it counts.
100K+
AVERAGE
COST OF A
MEDICAL
EVACUATION
Dan Jacobs