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元東スポ記者が教える「伝える」の仕組み




Copyrights(C) 2012 TAM inc. All Rights Reserved.
自己紹介

 服部丈
 株式会社TAM所属
 webプロダクションでソーシャルメディア案件を担当しています。

 →前職:東京スポーツ新聞社 記者
 おもにプロ野球担当記者として6年間勤務。
 巨人、西武、ソフトバンクなどを担当していました


 【おもな取材現場】
 第2回WBC、高校野球(ハンカチ王子)などなど


Copyrights(C) 2012 TAM inc. All Rights Reserved.
東スポ




Copyrights(C) 2012 TAM inc. All Rights Reserved.
テーマは




                                                   伝える



Copyrights(C) 2012 TAM inc. All Rights Reserved.
「伝える」前に知っておきたいこと




Copyrights(C) 2012 TAM inc. All Rights Reserved.
人は合理的か?




                                                   http://blogos.com/article/46992/
Copyrights(C) 2012 TAM inc. All Rights Reserved.
場の空気

合理性を妨げる様々な要因



                                                          地位

                                                    歴史
                                                          習慣・慣例


                                                          今後の展望
                                                   場の空気




Copyrights(C) 2012 TAM inc. All Rights Reserved.
大事なのはコア


 相手との力関係
                          習慣・慣例

地位           歴史

                    今後の展望
場の空気

                                                            伝えたい内容
                                                   媒介(文章)
                                                             (CORE)




Copyrights(C) 2012 TAM inc. All Rights Reserved.
伝えるべきは


                                       Fact/Data(事実・データ)


                                                     よりも

                                                   Story(物語)



Copyrights(C) 2012 TAM inc. All Rights Reserved.
Sell Dreams, Not product
                                                             Steve Jobs




Copyrights(C) 2012 TAM inc. All Rights Reserved.
ストーリーが完結するのは脳内?




Copyrights(C) 2012 TAM inc. All Rights Reserved.
情報を受け取る相手のことを考える




Copyrights(C) 2012 TAM inc. All Rights Reserved.
伝える相手は誰?


                       ・日本人?外国人?

                       ・男性?女性?


                       ・大人?子ども?

                                                   etc




Copyrights(C) 2012 TAM inc. All Rights Reserved.
たとえば




                                             「たけし」の話をしましょう




Copyrights(C) 2012 TAM inc. All Rights Reserved.
北野武? 金城武? 世紀末リーダー伝たけし?




Copyrights(C) 2012 TAM inc. All Rights Reserved.
人によって「たけし」は違う




Copyrights(C) 2012 TAM inc. All Rights Reserved.
習慣・慣例

                            今後の展望
地位

                   歴史
場の空気

                                                        伝えたい内容
                                                   文章
                                                         (CORE)




        【相手を理解する】


Copyrights(C) 2012 TAM inc. All Rights Reserved.
相手との関係性を知る




Copyrights(C) 2012 TAM inc. All Rights Reserved.
サンプル




                                                   「彼女の家の前で1人の男が待っている」




Copyrights(C) 2012 TAM inc. All Rights Reserved.
♂                       ♀


                                                   恋愛関係



                   「待ってたよ」                                「うれしい!チュ☆」




Copyrights(C) 2012 TAM inc. All Rights Reserved.
♂                         ♀


                                                   ストーカーと女性



                   「待ってたよ」                                    「キャー!」




Copyrights(C) 2012 TAM inc. All Rights Reserved.
様々な関係性

                                  書き手              読み手



                        伝えたい内容                     読み手



                             1つの情報                 別の情報



                                     賛成            反対

                                                          etc
Copyrights(C) 2012 TAM inc. All Rights Reserved.
習慣・慣例

                            今後の展望
地位

                   歴史
場の空気

                                                                   伝えたい内容
                                                     媒介(文章)
                                                                    (CORE)




        【相手を理解する】                                  【コンテキストを理解する】


Copyrights(C) 2011 TAM inc. All Rights Reserved.
情報が伝えられる場所を考える




Copyrights(C) 2011 TAM inc. All Rights Reserved.
従来のメディア



                                                               個人




                                                                    個人
                                              発信者
                                                               個人




                                                                     個人

                                                               個人


                                                    TV、新聞、雑誌
Copyrights(C) 2011 TAM inc. All Rights Reserved.
ソーシャルメディア



                                                                           個人




                                                      個人


                         個人
                                                                      個人        個人


                                                   ソーシャルグラフ/インタレストグラフ/ビジネスグラフ
                                                   コミュニケーション



Copyrights(C) 2011 TAM inc. All Rights Reserved.
習慣・慣例

                            今後の展望
地位

                   歴史
場の空気

                                                                   伝えたい内容
                                                     媒介(文章)
                                                                    (CORE)




        【相手を理解する】                                  【コンテキストを理解する】

                                                    【メディアを理解する】
Copyrights(C) 2011 TAM inc. All Rights Reserved.
質問




                                                   伝えたい内容
                         あなたの                                って何ですか?
                                                    (CORE)




Copyrights(C) 2011 TAM inc. All Rights Reserved.
伝えたい内容とは?




Copyrights(C) 2011 TAM inc. All Rights Reserved.
Authenticity




Copyrights(C) 2011 TAM inc. All Rights Reserved.
伝える力をきたえる




Copyrights(C) 2011 TAM inc. All Rights Reserved.
日々、鍛えるのみ

                                                       ブログ、日記、提案書
                        筋トレ                        →
                                                           etc



                    栄養補給                           →   他人の評価、PDCA




                           休養                      →     インプット


Copyrights(C) 2011 TAM inc. All Rights Reserved.
ご清聴ありがとうございました




Copyrights(C) 2011 TAM inc. All Rights Reserved.

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文章を使って「伝える」仕組み