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2012 Chevy Express Owner's Manual Baltimore, Maryland
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2012 Chevy Express Owner's Manual Baltimore, Maryland

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  • 1. Chevrolet Express Owner Manual - 2012 Black plate (1,1) 2012 Chevrolet Express Owner Manual M In Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Seats and Restraints . . . . . . . . . 3-1 Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1 Instrument Panel . . . . . . . . . . . . . . 1-2 Head Restraints . . . . . . . . . . . . . . . 3-2 Exterior Lighting . . . . . . . . . . . . . . . 6-1 Initial Drive Information . . . . . . . . 1-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-2 Interior Lighting . . . . . . . . . . . . . . . . 6-6 Vehicle Features . . . . . . . . . . . . . 1-16 Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5 Lighting Features . . . . . . . . . . . . . . 6-7 Performance and Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8 Maintenance . . . . . . . . . . . . . . . . 1-20 Airbag System . . . . . . . . . . . . . . . . 3-18 Infotainment System . . . . . . . . . 7-1 Child Restraints . . . . . . . . . . . . . . 3-38 Introduction . . . . . . . . . . . . . . . . . . . . 7-1 Keys, Doors, and Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8 Windows . . . . . . . . . . . . . . . . . . . . 2-1 Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1 Audio Players . . . . . . . . . . . . . . . . 7-13 Keys and Locks . . . . . . . . . . . . . . . 2-2 Storage Compartments . . . . . . . . 4-1 Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-24 Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Vehicle Security. . . . . . . . . . . . . . 2-12 Instruments and Controls . . . . 5-1 Climate Controls . . . . . . . . . . . . . 8-1 Exterior Mirrors . . . . . . . . . . . . . . . 2-14 Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2 Climate Control Systems . . . . . . 8-1 Interior Mirrors . . . . . . . . . . . . . . . . 2-15 Warning Lights, Gauges, and Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8 Windows . . . . . . . . . . . . . . . . . . . . . 2-16 Indicators . . . . . . . . . . . . . . . . . . . 5-11 Information Displays . . . . . . . . . . 5-28 Vehicle Messages . . . . . . . . . . . . 5-34 Vehicle Personalization . . . . . . . 5-42
  • 2. Chevrolet Express Owner Manual - 2012 Black plate (2,1) 2012 Chevrolet Express Owner Manual M Driving and Operating . . . . . . . . 9-1 Vehicle Care . . . . . . . . . . . . . . . . . 10-1 Technical Data . . . . . . . . . . . . . . . 12-1 Driving Information . . . . . . . . . . . . . 9-2 General Information . . . . . . . . . . 10-2 Vehicle Identification . . . . . . . . . 12-1 Starting and Operating . . . . . . . 9-16 Vehicle Checks . . . . . . . . . . . . . . . 10-4 Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Engine Exhaust . . . . . . . . . . . . . . 9-24 Bulb Replacement . . . . . . . . . . 10-35 Automatic Transmission . . . . . . 9-25 Electrical System . . . . . . . . . . . . 10-41 Customer Information . . . . . . . 13-1 Drive Systems . . . . . . . . . . . . . . . . 9-33 Wheels and Tires . . . . . . . . . . . 10-49 Customer Information . . . . . . . . 13-1 Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-33 Jump Starting . . . . . . . . . . . . . . . 10-86 Reporting Safety Defects . . . . 13-19 Ride Control Systems . . . . . . . . 9-35 Towing . . . . . . . . . . . . . . . . . . . . . . 10-90 Vehicle Data Recording and Cruise Control . . . . . . . . . . . . . . . . 9-37 Appearance Care . . . . . . . . . . . 10-93 Privacy. . . . . . . . . . . . . . . . . . . . 13-20 Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40 OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1 Towing . . . . . . . . . . . . . . . . . . . . . . . 9-46 Service and Maintenance . . . 11-1 General Information . . . . . . . . . . 11-1 OnStar Overview . . . . . . . . . . . . . 14-1 Conversions and Add-Ons . . . 9-58 OnStar Services . . . . . . . . . . . . . . 14-2 Maintenance Schedule . . . . . . . 11-3 Special Application OnStar Additional Services . . . . . . . . . . . . . . . . . . . . 11-8 Information . . . . . . . . . . . . . . . . . . 14-5 Additional Maintenance Index . . . . . . . . . . . . . . . . . . . . . i-1 and Care . . . . . . . . . . . . . . . . . . . . 11-8 Recommended Fluids, Lubricants, and Parts . . . . . . 11-12 Maintenance Records . . . . . . . 11-15
  • 3. Chevrolet Express Owner Manual - 2012 Black plate (3,1) Introduction iii Please refer to the purchase Canadian Vehicle Owners documentation relating to your specific vehicle to confirm each of Propriétaires Canadiens the features found on your vehicle. A French language copy of this For vehicles first sold in Canada, manual can be obtained from your substitute the name “General dealer or from: Motors of Canada Limited” for The names, logos, emblems, Chevrolet Motor Division wherever it On peut obtenir un exemplaire de slogans, vehicle model names, and appears in this manual. ce guide en français auprès du vehicle body designs appearing in concessionnaire ou à ladresse this manual including, but not limited If the vehicle has the Duramax® suivante: to, GM, the GM logo, CHEVROLET, Diesel engine, see the Duramax the CHEVROLET Emblem, and diesel supplement for additional and Helm, Incorporated EXPRESS are trademarks specific information on this engine. P.O. Box 07130 and/or service marks of General Detroit, MI 48207 Keep this manual in the vehicle for Motors LLC, its subsidiaries, quick reference. 1-800-551-4123 affiliates, or licensors. Numéro de poste 6438 de langue This manual describes features that française may or may not be on your specific www.helminc.com vehicle either because they are options that you did not purchase or due to changes subsequent to the printing of this owner manual. Litho in U.S.A. © Part No. 20875606 A First Printing 2011 General Motors LLC. All Rights Reserved.
  • 4. Chevrolet Express Owner Manual - 2012 Black plate (4,1) iv Introduction Using this Manual Symbols { WARNING To quickly locate information about The vehicle has components and the vehicle, use the Index in the These mean there is something labels that use symbols instead of back of the manual. It is an that could hurt you or other text. Symbols are shown along with alphabetical list of what is in the people. the text describing the operation or manual and the page number where information relating to a specific it can be found. component, control, message, Notice: This means there is gauge, or indicator. something that could result in Danger, Warnings, and property or vehicle damage. M : This symbol is shown when Cautions This would not be covered by you need to see the owner manual the vehicles warranty. for additional instructions or Warning messages found on vehicle information. labels and in this manual describe hazards and what to do to avoid or * : This symbol is shown when reduce them. you need to see a service manual for additional instructions or Danger indicates a hazard with a information. high level of risk which will result in serious injury or death. Warning or Caution indicates a A circle with a slash through it hazard that could result in is a safety symbol which means injury or death. “Do Not,” “Do not do this,” or “Do not let this happen.”
  • 5. Chevrolet Express Owner Manual - 2012 Black plate (5,1) Introduction v Vehicle Symbol Chart " : Charging System : : Oil Pressure Here are some additional symbols I : Cruise Control } : Power that may be found on the vehicle and what they mean. For more B : Engine Coolant Temperature / : Remote Vehicle Start information on the symbol, refer to O : Exterior Lamps > : Safety Belt Reminders the Index. . : Fuel Gauge 7 : Tire Pressure Monitor 9 : Airbag Readiness Light + : Fuses _ : Tow/Haul Mode # : Air Conditioning 3 : Headlamp High/Low-Beam d : Traction Control/StabiliTrak® ! : Antilock Brake System (ABS) Changer M : Windshield Washer Fluid % : Audio Steering Wheel Controls ® i: Top Tether Anchors for or OnStar Child Restraints J: Brake System *: Malfunction Indicator Lamp Warning Light
  • 6. Chevrolet Express Owner Manual - 2012 Black plate (6,1) vi Introduction 2 NOTES
  • 7. Chevrolet Express Owner Manual - 2012 Black plate (1,1) In Brief 1-1 In Brief Vehicle Features Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-16 Satellite Radio . . . . . . . . . . . . . . . 1-17 Instrument Panel Portable Audio Devices . . . . . . 1-18 Bluetooth® . . . . . . . . . . . . . . . . . . . 1-18 Instrument Panel . . . . . . . . . . . . . . 1-2 Steering Wheel Controls . . . . . 1-18 Initial Drive Information Cruise Control . . . . . . . . . . . . . . . 1-19 Initial Drive Information . . . . . . . . 1-4 Power Outlets . . . . . . . . . . . . . . . 1-19 Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . 1-4 Performance and Maintenance Remote Vehicle Start . . . . . . . . . 1-5 StabiliTrak® System . . . . . . . . . 1-20 Door Locks . . . . . . . . . . . . . . . . . . . 1-5 Tire Pressure Monitor . . . . . . . . 1-21 Windows . . . . . . . . . . . . . . . . . . . . . . 1-6 Engine Oil Life System . . . . . . 1-21 Seat Adjustment . . . . . . . . . . . . . . 1-6 Fuel E85 (85% Ethanol) . . . . . 1-21 Safety Belts . . . . . . . . . . . . . . . . . . . 1-8 Driving for Better Fuel Airbag On-Off Switch . . . . . . . . . 1-8 Economy . . . . . . . . . . . . . . . . . . . 1-21 Passenger Sensing System . . . 1-9 Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-22 Mirror Adjustment . . . . . . . . . . . . . 1-9 OnStar® . . . . . . . . . . . . . . . . . . . . . 1-22 Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-10 Interior Lighting . . . . . . . . . . . . . . 1-11 Exterior Lighting . . . . . . . . . . . . . 1-12 Windshield Wiper/Washer . . . . 1-13 Climate Controls . . . . . . . . . . . . . 1-13 Transmission . . . . . . . . . . . . . . . . 1-15
  • 8. Chevrolet Express Owner Manual - 2012 Black plate (2,1) 1-2 In Brief Instrument Panel
  • 9. Chevrolet Express Owner Manual - 2012 Black plate (3,1) In Brief 1-3 A. Air Vents on page 8‑8. J. Instrument Panel Illumination R. StabiliTrak® System on B. Driver Information Center (DIC) Control on page 6‑6. page 9‑35 (If Equipped). Buttons. See Driver Information Dome Lamp Override. See S. Passenger Airbag On‐Off Center (DIC) on page 5‑28. Dome Lamps on page 6‑6. Switch (If Equipped). See C. Turn and Lane‐Change Lever. K. Cruise Control on page 9‑37 Airbag On-Off Switch on See Turn and Lane-Change (If Equipped). page 3‑26. Signals on page 6‑5. Fast Idle System (If Equipped). T. Front Storage on page 4‑1 Windshield Wiper/Washer on See the Duramax diesel (If Equipped). page 5‑5. supplement for more U. Passenger Airbag Status D. Hazard Warning Flashers on information. Indicator on page 5‑20 page 6‑5 (Out of View). L. Steering Wheel Adjustment on (If Equipped). E. Instrument Cluster on page 5‑2 (If Equipped). OnStar® System Button page 5‑12. M. Data Link Connector (DLC) (If Equipped). See OnStar (Out of View). See Malfunction Overview on page 14‑1. F. Shift Lever. See Starting the Engine on page 9‑18. Indicator Lamp on page 5‑21. V. Rear Heating System on N. Horn on page 5‑4. page 8‑5 (If Equipped). Manual Mode on page 9‑31 (If Equipped). O. Steering Wheel Controls on W. USB Port (If Equipped). See page 5‑2 (If Equipped). Auxiliary Devices on page 7‑19. G. Climate Control Systems on page 8‑1. P. Tow/Haul Mode Button. See H. Infotainment on page 7‑1. “Tow/Haul Mode” under Towing Equipment on page 9‑55. I. Exterior Lamp Controls on page 6‑1. Q. Power Outlets on page 5‑10.
  • 10. Chevrolet Express Owner Manual - 2012 Black plate (4,1) 1-4 In Brief Initial Drive Remote Keyless Entry K : Press to unlock the driver door. (RKE) System Press K again within five seconds Information to unlock all remaining doors. This section provides a brief If equipped, the RKE transmitter is overview about some of the used to remotely lock and unlock j : Press to unlock only the the doors from up to 60 m (195 ft) cargo doors. important features that may or may not be on your specific vehicle. away from the vehicle. L : Press and release to locate For more detailed information, refer the vehicle. Press L and hold for to each of the features which can be more than two seconds to sound the found later in this owner manual. panic alarm. Press L again to cancel the panic alarm. See Keys on page 2‑2 and Remote Keyless Entry (RKE) System Operation on page 2‑3. RKE Transmitter with Remote Start Shown Q: Press to lock all doors. Lock and unlock feedback can be personalized. See Vehicle Personalization on page 5‑42.
  • 11. Chevrolet Express Owner Manual - 2012 Black plate (5,1) In Brief 1-5 Remote Vehicle Start Canceling a Remote Start Door Locks With this feature the engine can be To cancel a remote start: Manual Door Locks started from outside of the vehicle. . Aim the RKE transmitter at the Starting the Vehicle vehicle and press and hold / until the parking lamps turn off. 1. Aim the RKE transmitter at . Turn on the hazard warning the vehicle. flashers. 2. Press and release Q. . Turn the ignition on and then 3. Immediately after completing back off. Step 2, press and hold / until See Remote Vehicle Start on the turn signal lamps flash. page 2‑5. Lock and unlock the door from the When the vehicle starts, the parking outside using the key or the Remote lamps will turn on and remain on as Keyless Entry (RKE) transmitter, long as the engine is running. The if available. From the inside, slide doors will be locked and the climate the manual lever on the door up control system may come on. or down. The engine will continue to run for See Door Locks on page 2‑7. 10 minutes. Repeat the steps for a 10-minute time extension. Remote Power Door Locks start can be extended only once. On vehicles with power door locks, the switches are located on the doors. T : Press to lock and unlock the doors. See Power Door Locks on page 2‑7.
  • 12. Chevrolet Express Owner Manual - 2012 Black plate (6,1) 1-6 In Brief Windows The driver door also has a control to Seat Adjustment operate the front passenger window. Manual Windows Press or pull up on the switch to Manual Seats Operate the manual windows by lower or raise the window. turning the hand crank on each door to raise or lower the side door Express‐Down windows. The driver window switch also has See Manual Windows on page 2‑16. an express-down feature that allows the window to be lowered without Power Windows holding the switch. Press fully and release the window switch marked AUTO to activate the express-down mode. This mode can be cancelled at any time by pulling up on the switch. To open the window part way, lightly tap the switch until the window is at the desired position. To adjust a manual seat: See Power Windows on page 2‑16. 1. Lift the bar to unlock the seat. 2. Slide the seat to the desired position and release the bar. 3. Try to move the seat back and forth to be sure the seat is If the vehicle has power windows, locked in place. the controls are located on each of See Seat Adjustment on page 3‑2. the side doors.
  • 13. Chevrolet Express Owner Manual - 2012 Black plate (7,1) In Brief 1-7 Power Seats Reclining Seatbacks To return the seatback to the upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position. 2. Push and pull on the seatback to make sure it is locked. See Reclining Seatbacks on page 3‑3. To adjust a power seat, if available, To recline the seatback: use the controls on the front of 1. Lift the lever on the inboard side the seat: of the seat. . Adjust the seat by moving the 2. Move the seatback to the center knob up, down, right, desired position, and then or left. release the lever to lock the . Raise and lower the front or rear seatback in place. of the seat cushion by moving 3. Push and pull on the seatback to the right or left lever up or down. make sure it is locked. See Power Seat Adjustment on page 3‑3.
  • 14. Chevrolet Express Owner Manual - 2012 Black plate (8,1) 1-8 In Brief Safety Belts Airbag On-Off Switch If the instrument panel has one of the switches pictured in the following illustrations, the vehicle has an airbag on-off switch that you can use to manually turn on or off the right front passenger airbag. Canada and Mexico To operate the airbag on‐off switch, Refer to the following sections for use the vehicle key. important information on how to use See Airbag On-Off Switch on safety belts properly. page 3‑26 for important information. . Safety Belts on page 3‑8. . How to Wear Safety Belts Properly on page 3‑10. United States . Lap-Shoulder Belt on page 3‑11. . Lower Anchors and Tethers for Children (LATCH System) on page 3‑46.
  • 15. Chevrolet Express Owner Manual - 2012 Black plate (9,1) In Brief 1-9 Passenger Sensing Mirror Adjustment System Exterior Mirrors The passenger sensing system, Vehicles with outside manual if equipped, will turn off the right mirrors can be adjusted by moving front passenger frontal airbag under the mirror up and down or left to certain conditions. The driver airbag United States right so you can see a little of the and roof‐rail airbags, if equipped, side of the vehicle, and have a are not affected by this. clear view of objects behind you. If the vehicle has a passenger sensing system, the passenger airbag status indicator will be visible on the instrument panel when the vehicle is started. Canada and Mexico See Passenger Sensing System on page 3‑30 for important information. Vehicles with outside power mirrors have controls located on the driver side door.
  • 16. Chevrolet Express Owner Manual - 2012 Black plate (10,1) 1-10 In Brief Select each mirror by turning the Manually fold the mirrors inward to Steering Wheel knob clockwise for the passenger prevent damage when going side mirror or counterclockwise for through an automatic car wash. Adjustment the driver side mirror. Adjust the To fold, pull the mirror toward the mirror angle by moving the knob in vehicle. Push the mirror outward, to the desired direction. return it to the original position. Keep the selector switch in the Interior Mirror center position when not adjusting either outside mirror. Hold the inside rearview mirror in the center to move it for a clearer view behind the vehicle. Adjust the mirror to avoid glare from the headlamps behind. Push the tab, located at the base of the mirror, forward for daytime use and pull it for nighttime use. See Manual Rearview Mirror on For vehicles with a tilt steering page 2‑15. wheel, the lever is located on the left side of the steering column. To adjust the steering wheel: 1. Pull the lever to move the steering wheel up or down into a Vehicles with towing mirrors can be comfortable position. adjusted manually for a clear view 2. Release the lever to lock the of the objects behind you. steering wheel in place. See Steering Wheel Adjustment on page 5‑2.
  • 17. Chevrolet Express Owner Manual - 2012 Black plate (11,1) In Brief 1-11 Interior Lighting To manually turn on the dome Reading Lamps lamps, press D then turn the knob For vehicles with reading lamps, Dome Lamp clockwise to the farthest position. press the button located next to The dome lamps come on when any In this position, the dome lamps each lamp to turn it on or off. door is opened. They turn off after remain on whether a door is opened all the doors are closed. or closed. The vehicle may also have reading lamps in other locations. The lamps E DOME OFF: This button is cannot be adjusted. located above the instrument panel brightness knob. For more information on interior lighting, see: Press the button in and the dome lamps remain off when a door is . Instrument Panel Illumination opened. Press the button again so Control on page 6‑6. that the dome lamps come on when . Entry/Exit Lighting on page 6‑7. a door is opened. The instrument panel brightness knob extends when D is pressed.
  • 18. Chevrolet Express Owner Manual - 2012 Black plate (12,1) 1-12 In Brief Exterior Lighting O : Briefly turn the control to this For more information, see: position to turn the automatic . Exterior Lamp Controls on headlamps and Daytime Running page 6‑1. Lamps (DRL) off or back on. . Exterior Lamps Off Reminder on For vehicles first sold in Canada, page 6‑2. the off position only works for vehicles that are shifted into the . Daytime Running Lamps (DRL) P (Park) position. on page 6‑3. AUTO: Automatically turns on . Automatic Headlamp System on the headlamps, parking lamps, page 6‑4. The exterior lamps control is located taillamps, instrument panel lights, on the instrument panel to the left of and license plate lamps. the steering wheel. ; : Turns on the parking lamps, taillamps, instrument panel lights, and license plate lamps. 2 : Turns on the headlamps, parking lamps, taillamps, instrument panel lights, and license plate lamps.
  • 19. Chevrolet Express Owner Manual - 2012 Black plate (13,1) In Brief 1-13 Windshield Wiper/Washer Climate Controls The vehicles heating, cooling, and ventilation can be controlled with these systems. The lever is located on the left side of the steering column. 8 : Use for a single wiping cycle. 6 : Use to adjust the delay time between wipes. Turn the band up or down for more frequent wipes or less frequent wipes. d : Slow wipes. Vehicles without Air Conditioning a : Fast wipes. A. Fan Control 9 : Use to turn the wipers off. B. Temperature Control L : Push the paddle on top of the C. Air Delivery Mode Control multifunction lever to spray washer fluid on the windshield. See Windshield Wiper/Washer on page 5‑5.
  • 20. Chevrolet Express Owner Manual - 2012 Black plate (14,1) 1-14 In Brief See Climate Control Systems on page 8‑1. See Rear Heating System on page 8‑5 (If Equipped) or Rear Climate Control System on page 8‑6 (If Equipped). Vehicles with Air Conditioning A. Fan Control C. Air Delivery Mode Control B. Temperature Control D. Rear Window Defogger
  • 21. Chevrolet Express Owner Manual - 2012 Black plate (15,1) In Brief 1-15 Transmission To use this feature, do the following: Grade Braking is not available when 1. Move the shift lever to Range Selection Mode is active. Range Selection Mode M (Manual Mode). See Tow/Haul Mode on page 9‑32. 2. Press the plus/minus buttons, While using Range Selection Mode, located on the steering column Cruise Control and the Tow/Haul shift lever, to select the desired Mode can be used. See Manual range of gears for current driving Mode on page 9‑31. conditions. When M (Manual Mode) is selected, The vehicle may have a Range a number displays in the DIC next to Selection Mode. The Range the M indicating the current gear. Selection Mode helps control the vehicles transmission and vehicle speed while driving downhill or towing a trailer by letting you select a desired range of gears.
  • 22. Chevrolet Express Owner Manual - 2012 Black plate (16,1) 1-16 In Brief Vehicle Features © SEEK or ¨ SEEK: Seek or scan stations. Radio(s) 4: Press to switch the display between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current FM-RDS station or MP3 song. A choice of additional information such as Channel, Song, Artist, and CAT (category) can display. Continue pressing to highlight the desired tab, or press the softkey located under any one of the tabs and the information about that tab displays. For more information about these and other radio features, see Infotainment on page 7‑1. Radio with CD (MP3) O : Press to turn the system on BAND: Press to choose between and off. Turn to increase or FM1, FM2, AM, and XM™. decrease the volume. f: Select radio stations.
  • 23. Chevrolet Express Owner Manual - 2012 Black plate (17,1) In Brief 1-17 Storing a Favorite Station Setting the Clock Satellite Radio Depending on which radio the To set the time and date for the XM is a satellite radio service based vehicle has, radio stations are Radio with CD (MP3): in the 48 contiguous United States stored as either favorites or presets. and 10 Canadian provinces. 1. Press H and the HR, MIN, MM, For vehicles with a FAV button, a XM satellite radio has a wide DD, and YYYY (hour, minute, maximum of 36 stations can be variety of programming and month, day, and year) display. stored as favorites using the six commercial-free music, coast to softkeys located below the radio 2. Press the softkey located below coast, and in digital-quality sound. station frequency tabs and by using any one of the tabs that you A fee is required to receive the the radio FAV button. Press FAV to want to change. XM service. go through up to six pages of 3. Increase or decrease the time or favorites, each having six favorite For more information, refer to: date, depending on the radio, by stations available per page. Each pressing the © SEEK or ¨ SEEK . www.xmradio.com or call page of favorites can contain any 1-800-929-2100 (U.S.) combination of AM and FM stations. buttons, s REV or FWD . www.xmradio.ca or call If the radio does not have a buttons, or by turning f 1-877-438-9677 (Canada) FAV button, up to 18 stations clockwise or counterclockwise. See Satellite Radio on page 7‑10. (six FM1, six FM2, and six AM), For detailed instructions on setting can be programmed on the the clock for your specific audio six numbered buttons. system, see Clock on page 5‑8. For more information on storing a favorite station, see Operation on page 7‑3.
  • 24. Chevrolet Express Owner Manual - 2012 Black plate (18,1) 1-18 In Brief Portable Audio Devices Bluetooth® Steering Wheel Controls This vehicle may have an auxiliary For vehicles with a Bluetooth input located on the radio faceplate system, it allows users with a and a USB port located on the Bluetooth‐enabled cell phone to instrument panel. External devices make and receive hands-free calls such as an iPod®, laptop computer, using the vehicle’s audio system MP3 player, CD changer, or USB and controls. storage device can be connected to The Bluetooth‐enabled cell phone the auxiliary port using a 3.5 mm must be paired with the Bluetooth (1/8 in) input cable or the USB port system before it can be used in the depending on the audio system. vehicle. Not all phones will support See "Using the Auxiliary Input Jack" all functions. For more information, and "Using the USB Port" in visit www.gm.com/bluetooth. Auxiliary Devices on page 7‑19. For more information, see Bluetooth For vehicles with audio steering on page 7‑24. wheel controls, some audio controls can be adjusted at the steering wheel. w : Press to go to the next favorite radio station, track on a CD, or folder on an iPod® or USB device. c / x : Press to go to the previous favorite radio station, track on a CD, or folder on an iPod® or USB device. Also press to reject an incoming call, or end a current call.
  • 25. Chevrolet Express Owner Manual - 2012 Black plate (19,1) In Brief 1-19 b / g : Press to silence the vehicle Cruise Control SET−: Press to set the speed and speakers only. Press again to turn activate cruise control or press and the sound on. Press and hold longer hold to decelerate. than two seconds to interact with [ : Press to disengage cruise OnStar® or Bluetooth systems, control without erasing the set if equipped. speed from memory. +e: Press to increase volume. For more information, see Cruise Control on page 9‑37. −e: Press to decrease volume. SRCE: Press to switch between Power Outlets the radio and CD, and for equipped The accessory power outlets can be vehicles, the front auxiliary. used to plug in electrical equipment, ¨ : Press to seek the next radio such as a cell phone or an MP3 station, the next track while sourced For vehicles with cruise control, the player. to the CD, or to select tracks and buttons are located on the left side The vehicle may have two folders on an iPod® or USB device. of the steering wheel. accessory power outlets located on For more information, see Steering J: Turns the system on or off. the instrument panel. Wheel Controls on page 5‑2. Remove the cover to access and +RES: Press briefly to make the vehicle resume to a previously set replace when not in use. speed, or press and hold to See Power Outlets on page 5‑10. accelerate.
  • 26. Chevrolet Express Owner Manual - 2012 Black plate (20,1) 1-20 In Brief . To turn off both traction control Performance and and StabiliTrak, press and hold Maintenance the StabiliTrak button g until the StabiliTrak Off light Y StabiliTrak® System illuminates and the appropriate The vehicle may have a traction DIC messages display. See Ride control system that limits wheel spin Control System Messages on and the StabiliTrak system that page 5‑38. assists with directional control of the . Press and release the vehicle in difficult driving conditions. StabiliTrak button again to turn Both systems turn on automatically on both systems. every time the vehicle is started. . To turn off traction control, press For more information, see and release the StabiliTrak StabiliTrak® System on page 9‑35. button g. The appropriate DIC message will display. See Ride Control System Messages on page 5‑38.
  • 27. Chevrolet Express Owner Manual - 2012 Black plate (21,1) In Brief 1-21 Tire Pressure Monitor indicator that the tire pressures are 3. Turn the key to LOCK/OFF. getting low and the tires need to be See Engine Oil Life System on This vehicle may have a Tire inflated to the proper pressure. Pressure Monitor System (TPMS). page 10‑10. The TPMS does not replace normal monthly tire maintenance. It is the Fuel E85 (85% Ethanol) driver’s responsibility to maintain correct tire pressures. Vehicles that have a FlexFuel badge and a yellow fuel cap can use either See Tire Pressure Monitor System unleaded gasoline or ethanol fuel on page 10‑58. containing up to 85% ethanol (E85). See Fuel E85 (85% Ethanol) on The TPMS warning light alerts you Engine Oil Life System page 9‑42. For all other vehicles, to a significant loss in pressure of The engine oil life system calculates use only the unleaded gasoline one of the vehicles tires. If the engine oil life based on vehicle use described under Recommended warning light comes on, stop as and displays a DIC message when Fuel on page 9‑40. soon as possible and inflate the it is necessary to change the engine tires to the recommended pressure oil and filter. The oil life system Driving for Better Fuel shown on the Tire and Loading should be reset to 100% only Economy Information label. See Vehicle Load following an oil change. Limits on page 9‑11. The warning Driving habits can affect fuel light will remain on until the tire Resetting the Oil Life System mileage. Here are some driving tips pressure is corrected. 1. Turn the ignition to ON/RUN, to get the best fuel economy with the engine off. possible. During cooler conditions, the low tire pressure warning light may appear 2. Fully press and release the . Avoid fast starts and accelerate when the vehicle is first started and accelerator pedal three times smoothly. then turn off. This may be an early within five seconds. . Brake gradually and avoid abrupt stops.
  • 28. Chevrolet Express Owner Manual - 2012 Black plate (22,1) 1-22 In Brief . Avoid idling the engine for long periods of time. Roadside Assistance Online Owner Center (U.S. and Canada) . Program When road and weather The Online Owner Center is a conditions are appropriate, use U.S.: 1-800-243-8872 complimentary service that includes cruise control. TTY Users (U.S.): 1-888-889-2438 online service reminders, vehicle . Always follow posted speed maintenance tips, online owner Canada: 1-800-268-6800 limits or drive more slowly when manual, special privileges, conditions require. Mexico: 01-800-466-0800 and more. . Keep vehicle tires properly As the owner of a new Chevrolet, Sign up today at: inflated. you are automatically enrolled in www.chevyownercenter.com the Roadside Assistance program. (U.S.) or www.gm.ca (Canada). . Combine several trips into a single trip. See Roadside Assistance Program (U.S. and Canada) on page 13‑8 or OnStar® . Replace the vehicles tires with Roadside Assistance Program the same TPC Spec number If equipped, this vehicle has a (Mexico) on page 13‑10 for comprehensive, in-vehicle system molded into the tires sidewall more information. near the size. that can connect to a live Advisor Roadside Assistance and OnStar for Emergency, Security, Navigation, . Follow recommended scheduled (U.S. and Canada) Connection, and Diagnostic maintenance. Services. See OnStar Overview on If you have an active OnStar page 14‑1 for more information. subscription, press the Q button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Assistance, and relay your exact location to get the help you need.
  • 29. Chevrolet Express Owner Manual - 2012 Black plate (1,1) Keys, Doors, and Windows 2-1 Keys, Doors, and Doors Side Door (60/40 Interior Mirrors Manual Rearview Mirror . . . . . . 2-15 Windows Swing-Out) . . . . . . . . . . . . . . . . . . 2-9 Sliding Door . . . . . . . . . . . . . . . . . 2-10 Windows Rear Doors . . . . . . . . . . . . . . . . . . 2-11 Windows . . . . . . . . . . . . . . . . . . . . . 2-16 Manual Windows . . . . . . . . . . . . 2-16 Keys and Locks Vehicle Security Power Windows . . . . . . . . . . . . . 2-16 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Vehicle Security . . . . . . . . . . . . . . 2-12 Swing-Out Windows . . . . . . . . . 2-18 Remote Keyless Entry (RKE) Immobilizer . . . . . . . . . . . . . . . . . . 2-12 Enhanced Technology System . . . . . . . . . . . . . . . . . . . . . . 2-3 Immobilizer Operation . . . . . . . 2-12 Glass . . . . . . . . . . . . . . . . . . . . . . . 2-19 Remote Keyless Entry (RKE) Sun Visors . . . . . . . . . . . . . . . . . . . 2-19 System Operation . . . . . . . . . . . 2-3 Exterior Mirrors Remote Vehicle Start . . . . . . . . . 2-5 Convex Mirrors . . . . . . . . . . . . . . 2-14 Door Locks . . . . . . . . . . . . . . . . . . . 2-7 Manual Mirrors . . . . . . . . . . . . . . . 2-14 Power Door Locks . . . . . . . . . . . . 2-7 Trailer-Tow Mirrors . . . . . . . . . . . 2-14 Cargo Door Relocking . . . . . . . . 2-7 Power Mirrors . . . . . . . . . . . . . . . . 2-15 Delayed Locking . . . . . . . . . . . . . . 2-8 Heated Mirrors . . . . . . . . . . . . . . . 2-15 Automatic Door Locks . . . . . . . . . 2-8 Lockout Protection . . . . . . . . . . . . 2-8 Safety Locks . . . . . . . . . . . . . . . . . . 2-8
  • 30. Chevrolet Express Owner Manual - 2012 Black plate (2,1) 2-2 Keys, Doors, and Windows Keys and Locks Notice: If the keys get locked in the vehicle, it may have to be damaged to get them out. Keys Always carry a spare key. If you are locked out of the vehicle, { WARNING call the Roadside Assistance Leaving children in a vehicle with Center. See Roadside Assistance the ignition key is dangerous for Program (U.S. and Canada) on page 13‑8 or Roadside Assistance many reasons. Children or others Program (Mexico) on page 13‑10. could be badly injured or even killed. They could operate the With an active OnStar subscription, power windows or other controls an OnStar Advisor may remotely The key is used for the ignition and unlock the vehicle. See OnStar or even make the vehicle move. all door locks. Overview on page 14‑1. The windows will function with the keys in the ignition and children The key has a bar-coded key tag could be seriously injured or killed that the dealer or qualified locksmith if caught in the path of a closing can use to make new keys. Store window. Do not leave the keys in this information in a safe place, not a vehicle with children. in the vehicle. See your dealer if a replacement key or additional key is needed.
  • 31. Chevrolet Express Owner Manual - 2012 Black plate (3,1) Keys, Doors, and Windows 2-3 Remote Keyless Entry Remote Keyless Entry Q (Lock): Press once to lock all (RKE) System (RKE) System Operation doors. If enabled through the Driver Information Center (DIC), the See Radio Frequency Statement on If equipped, the Remote Keyless parking lamps flash once to indicate page 13‑22 for information Entry (RKE) transmitter functions locking has occurred. regarding Part 15 of the Federal work up to 60 m (195 ft) away from Communications Commission (FCC) the vehicle. The horn may chirp when Q is rules and Industry Canada pressed again within five seconds. There are other conditions which Standards RSS-GEN/210/220/310. See Vehicle Personalization on can affect the performance of the page 5‑42 for additional information. If there is a decrease in the RKE transmitter. See Remote Keyless operating range: Entry (RKE) System on page 2‑3. K (Unlock): Press to unlock the . Check the distance. The driver door. If K is pressed again transmitter may be too far from within five seconds, all remaining the vehicle. doors unlock. . Check the location. Other The interior lamps come on and vehicles or objects may be stay on for 20 seconds or until the blocking the signal. ignition is turned on. If enabled through the DIC, the parking lamps . Check the transmitters battery. flash twice to indicate unlocking See “Battery Replacement” later has occurred. See Vehicle in this section. Personalization on page 5‑42 for . If the transmitter is still not additional information. working correctly, see your j (Cargo Door): Press to unlock dealer or a qualified technician RKE Transmitter with Remote only the cargo doors. for service. Start Shown
  • 32. Chevrolet Express Owner Manual - 2012 Black plate (4,1) 2-4 Keys, Doors, and Windows / (Remote Vehicle Start): Programming Transmitters to Battery Replacement For vehicles with this feature, the Vehicle Replace the battery if the REPLACE press Q and then press and hold / Only RKE transmitters programmed BATTERY IN REMOTE KEY within five seconds to start the to the vehicle will work. If a message displays in the DIC. See engine from outside the vehicle transmitter is lost or stolen, a “REPLACE BATTERY IN REMOTE using the RKE transmitter. See replacement can be purchased and KEY” under Key and Lock Remote Vehicle Start on page 2‑5 programmed through your dealer. Messages on page 5‑38 for for additional information. When the replacement transmitter is additional information. L (Vehicle Locator/Panic programmed to the vehicle, all Notice: When replacing the Alarm): Press and release to remaining transmitters must also be battery, do not touch any of the locate the vehicle. The turn signal programmed. Any lost or stolen circuitry on the transmitter. Static lamps flash and the horn sounds transmitters no longer work once the from your body could damage the three times. new transmitter is programmed. transmitter. Each vehicle can have up to Press and hold L for more than four transmitters programmed to it. two seconds to activate the panic alarm. The turn signal lamps flash and the horn sounds repeatedly for 30 seconds. The alarm turns off when the ignition is moved to ON/ RUN or L is pressed again. The ignition must be in LOCK/OFF for the panic alarm to work.
  • 33. Chevrolet Express Owner Manual - 2012 Black plate (5,1) Keys, Doors, and Windows 2-5 2. Remove the old battery. Do not Do not use the remote start use a metal object. feature if the vehicle is low on fuel. 3. Insert the new battery, positive The vehicle may run out of fuel. side facing down. Replace with a If the vehicle has the remote start CR2032 or equivalent battery. feature, the RKE transmitter 4. Snap the transmitter back functions will have an increased together. range of operation. However, the range may be less while the vehicle is running. Remote Vehicle Start There are other conditions which This vehicle may have a remote can affect the performance of the start feature. This feature allows you transmitter, see Remote Keyless To replace the battery: to start the engine from outside the Entry (RKE) System on page 2‑3 for vehicle. It may also start the additional information. 1. Separate the transmitter with a vehicles heating or air conditioning flat, thin object, such as a flat / (Remote Vehicle Start): systems. See Climate Control head screwdriver. This button will be on the RKE Systems on page 8‑1 for additional . Carefully insert the tool into information. transmitter if you have remote start. the notch located along the To start the engine using the remote Laws in some local communities parting line of the start feature: may restrict the use of remote transmitter. Do not insert starters. For example, some laws 1. Aim the RKE transmitter at the the tool too far. Stop as may require a person using remote vehicle. soon as resistance is felt. start to have the vehicle in view . Twist the tool until the when doing so. Check local 2. Press and release Q on the transmitter is separated. regulations for any requirements on transmitter. remote starting of vehicles.
  • 34. Chevrolet Express Owner Manual - 2012 Black plate (6,1) 2-6 Keys, Doors, and Windows 3. Immediately press and hold / The maximum number of remote The remote vehicle start feature will until the turn signal lamps flash. starts between ignition cycles with not operate if: If you cannot see the vehicles the key is two. . The key is in the ignition. lamps, press and hold for If the remote start procedure is used four seconds. . The hood is open. again before the first 10 minute time . The hazard warning flashers When the engine starts, the frame has ended, the first parking lamps will turn on and 10 minutes will immediately expire are on. remain on while the engine is and the second 10 minute time . There is an emission control running. The doors will be frame will start. system malfunction. See locked. The airbag readiness After the engine has been remote Malfunction Indicator Lamp on light will be on during a remote started two times, the ignition switch page 5‑21. start. It should turn off when the must be turned to ON/RUN and then . The engine coolant temperature ignition is turned to ON/RUN. back to LOCK/OFF using the key is too high. See Airbag Readiness Light on before the remote start procedure page 5‑18 for more information. can be used again. . The oil pressure is low. The engine will continue to run To cancel a remote start: . Two remote vehicle starts have for 10 minutes. Repeat the steps already been provided. for a 10-minute time extension. . Aim the RKE transmitter at the Remote start can be extended vehicle and press / until the only once. parking lamps turn off. After entering the vehicle during a . Turn on the hazard warning remote start, insert and turn the key flashers. to ON/RUN to drive the vehicle. . Turn the ignition on and then back off.
  • 35. Chevrolet Express Owner Manual - 2012 Black plate (7,1) Keys, Doors, and Windows 2-7 Door Locks WARNING (Continued) From the outside, use the key. If the vehicle is equipped with { WARNING injuries or even death from keyless entry, see Remote Keyless Entry (RKE) System Operation on heat stroke. Always lock the Unlocked doors can be vehicle whenever leaving it. page 2‑3. dangerous. . Outsiders can easily enter . Passengers, especially through an unlocked door Power Door Locks children, can easily open the when you slow down or stop On vehicles with power door doors and fall out of a moving the vehicle. Locking the doors locks, the switches are located vehicle. When a door is can help prevent this from on the doors. locked, the handle will not happening. open it. The chance of being T : Press to lock and unlock thrown out of the vehicle in a the doors. crash is increased if the When a door is locked, the inside doors are not locked. So, all door handle will not work. passengers should wear safety belts properly and the Cargo Door Relocking doors should be locked whenever the vehicle is If the cargo door is open when the driven. lock button is pressed on the door or the RKE transmitter, all doors will . Young children who get into lock except the cargo door. The unlocked vehicles may be cargo door will lock when it is unable to get out. A child can To lock the door from the inside, closed or when the delayed locking be overcome by extreme heat slide the manual lever on the feature functions. and can suffer permanent door down. To unlock the door, (Continued) slide the manual lever up.
  • 36. Chevrolet Express Owner Manual - 2012 Black plate (8,1) 2-8 Keys, Doors, and Windows Delayed Locking Automatic Door Locks Safety Locks When locking the doors with the The vehicle may have an automatic Security locks are located on the power lock switch and a door open, lock/unlock feature. This feature can front portion of the 60/40 side the doors will lock five seconds after be programmed using the Driver swing-out door or the side the last door is closed. You will hear Information Center (DIC). sliding door. three chimes to signal that the See Vehicle Personalization on delayed locking feature is in use. page 5‑42 for more information on DIC programming. Pressing e twice or Q on the RKE transmitter twice will override Lockout Protection the delayed locking feature and immediately lock all the doors. This feature protects you from locking the key in the vehicle when This feature will not operate if the the key is in the ignition and a door key is in the ignition. is open. This feature can be programmed If the power lock switch is pressed using the Driver Information when either the driver, passenger, Center (DIC). See “Delay Door or rear door is open, all the doors Lock” in Vehicle Personalization on 60/40 Swing-Out Side will lock and then the driver door will page 5‑42. Door — Driver Side Shown, unlock. This feature does not include the side cargo door. Passenger Side Similar If the vehicle has an ambulance For the 60/40 side swing-out door, package, this feature is disabled. move the button to the right for the driver side door or to the left for the passenger side door to engage the security feature.
  • 37. Chevrolet Express Owner Manual - 2012 Black plate (9,1) Keys, Doors, and Windows 2-9 Move the button to the left for the Doors driver side door or to the right for the passenger side door to return the door locks to normal operation. Side Door (60/40 Swing-Out) To open the front portion of a 60/40 door from the inside, pull the handle toward you and push the door open. Side Sliding Door For the side sliding door, move the To open the front portion of a button up to engage the security 60/40 door from the outside, pull out feature. Move the button down to on the handle and open the door. return the door locks to normal operation.
  • 38. Chevrolet Express Owner Manual - 2012 Black plate (10,1) 2-10 Keys, Doors, and Windows then open the door. When the door When the door is closed, it will be is closed, the check strap will flush with the side of the body. automatically re-engage. Sliding Door To open the rear portion of a 60/ 40 door from the outside, pull the handle on the side of the rear door and pull the door toward you. To open the sliding side door from To close the 60/40 side doors, close the inside, pull the handle toward the rear door first. Then close the the rear of the vehicle. Then, slide front door. Check to make sure that To open the sliding side door from the door toward the rear of the both doors are completely closed. the outside, pull the handle toward vehicle. the rear of the vehicle and slide the To close the sliding side door from The swing-out doors have a check door open. strap assembly in the door frame to the inside, grasp the handle and keep the door from opening beyond To close the sliding side door from slide the door toward the front of 90 degrees. the outside, use the handle to slide the vehicle. the door toward the front of the Make sure the door is completely To open the door beyond vehicle. 90 degrees, close the door partially, closed before driving away. pull the check strap toward you and
  • 39. Chevrolet Express Owner Manual - 2012 Black plate (11,1) Keys, Doors, and Windows 2-11 Rear Doors WARNING (Continued) { WARNING . Young children who get into Unlocked doors can be unlocked vehicles may be dangerous. unable to get out. A child can . Passengers, especially be overcome by extreme heat children, can easily open the and can suffer permanent doors and fall out of a moving injuries or even death from vehicle. When a door is heat stroke. Always lock the locked, the handle will not vehicle whenever leaving it. open it. The chance of being . Outsiders can easily enter thrown out of the vehicle in a To open the driver side rear door, through an unlocked door crash is increased if the pull the latch release at the inside when you slow down or stop doors are not locked. So, all edge of the door. the vehicle. Locking the doors passengers should wear can help prevent this from To close the rear doors, close the safety belts properly and the happening. driver side rear door first. Then doors should be locked close the passenger side rear door. whenever the vehicle is Check to make sure both doors are driven. To open the rear doors from the completely closed. outside, pull the handle toward you (Continued) to open the passenger side rear door first.
  • 40. Chevrolet Express Owner Manual - 2012 Black plate (12,1) 2-12 Keys, Doors, and Windows Vehicle Security You do not have to manually arm or disarm the system. If the engine still does not start, and the key appears to be undamaged, This vehicle has theft-deterrent try another ignition key. At this time, The security light will come on if features; however, they do not you may also want to check the there is a problem with arming or make it impossible to steal. instrument panel PASS KEY fuse. disarming the theft-deterrent system. If the engine still does not start with Immobilizer the other key, the vehicle needs When the PASS-Key III+ system service. If the vehicle does start, the See Radio Frequency Statement on senses that someone is using the first key may be faulty. See your page 13‑22 for information wrong key, it shuts down the dealer or a locksmith who can regarding Part 15 of the Federal vehicles starter and fuel systems. service the PASS-Key III+ to have a Communications Commission (FCC) The starter will not work and fuel will new key made. See Fuses and rules and Industry Canada stop being delivered to the engine. Circuit Breakers on page 10‑41. Standards RSS-GEN/210/220/310. Anyone using a trial-and-error method to start the vehicle will be It is possible for the PASS-Key III+ Immobilizer Operation discouraged because of the high decoder to learn the transponder number of electrical key codes. value of a new or replacement key. This vehicle is equipped with the Up to 10 keys may be programmed PASS-Key® III+ (Personalized If the engine does not start and the for the vehicle. This procedure is for Automotive Security System) security message comes on, the learning additional keys only. If all theft-deterrent system. key may have a damaged the currently programmed keys are PASS-Key III+ is a passive transponder. Turn the ignition off lost or do not operate, you must see theft deterrent system. and try again. your dealer or a locksmith who can The system is automatically armed service PASS-Key III+ to have keys when the key is removed from the made and programmed to the ignition. system.
  • 41. Chevrolet Express Owner Manual - 2012 Black plate (13,1) Keys, Doors, and Windows 2-13 See your dealer or a locksmith who 4. Insert the key to be programmed If you lose or damage a can service PASS-Key III+ to get a and turn it to ON/RUN within PASS-Key III+ key, see your dealer new key blank that is cut exactly as 10 seconds of removing the or a locksmith who can service the ignition key that operates the previous key. PASS-Key III+ to have a new system. The security message will turn key made. To program the new key: off once the key has been Do not leave the key or device programmed. It may not be that disarms or deactivates the 1. Verify the new key has 1 apparent that the security theft-deterrent system in stamped on it. message went on due to how the vehicle. 2. Insert the original, already quickly the key is programmed. programmed key into the ignition 5. Repeat Steps 1 through 4 if lock cylinder and start the additional keys are to be engine. If the engine will not programmed. start, see your dealer for service. 3. After the engine has started, turn the key to LOCK/OFF and remove the key.
  • 42. Chevrolet Express Owner Manual - 2012 Black plate (14,1) 2-14 Keys, Doors, and Windows Exterior Mirrors Manual Mirrors Trailer-Tow Mirrors Adjust the mirrors by pressing the Convex Mirrors mirror up and down and left and right. { WARNING The mirrors can be manually folded in or out. A convex mirror can make things, like other vehicles, look farther On the lower portion of each mirror away than they really are. If you is an auxiliary convex mirror. cut too sharply into the right lane, A convex mirrors surface is curved you could hit a vehicle on the so you can see more from the driver seat. The auxiliary convex mirrors right. Check the inside mirror or can be adjusted manually by glance over your shoulder before pressing the mirror. changing lanes. Vehicles with towing mirrors can be adjusted manually for a clear view The passenger side mirror is convex of the objects behind you. shaped. A convex mirrors surface is curved so more can be seen from On the lower portion of each mirror the driver seat. there is an auxiliary convex mirror that can be adjusted manually to provide an extended field of view. The mirrors can be manually folded in or out.
  • 43. Chevrolet Express Owner Manual - 2012 Black plate (15,1) Keys, Doors, and Windows 2-15 Power Mirrors Select each mirror by turning the Interior Mirrors knob clockwise for the passenger side mirror or counterclockwise for the driver side mirror. The center Manual Rearview Mirror position is neutral. Hold the inside rearview mirror in Then, adjust the mirror angle by the center to move it for a clearer moving the knob in the desired view behind the vehicle. Adjust the direction. The auxiliary convex mirror to avoid glare from the mirrors can only be adjusted headlamps behind. Push the tab manually. forward for daytime use and pull it for nighttime use. Heated Mirrors If you have a cargo van without the rear door glass, the vehicle may not For vehicles with heated mirrors: have an inside rearview mirror. Vehicles with outside power mirrors 1 (Rear Defogger): Press to heat have controls located on the driver the mirrors. side door. An indicator light in the button lights when the outside heated mirrors are activated. See “Rear Window Defogger” under Climate Control Systems on page 8‑1 for more information.
  • 44. Chevrolet Express Owner Manual - 2012 Black plate (16,1) 2-16 Keys, Doors, and Windows Windows Power Windows { WARNING { WARNING Leaving children, helpless adults, Leaving children in a vehicle with or pets in a vehicle with the the keys is dangerous for many windows closed is dangerous. reasons. Children or others could They can be overcome by the be badly injured or even killed. extreme heat and suffer They could operate the power permanent injuries or even windows or other controls or even death from heat stroke. Never make the vehicle move. The leave a child, a helpless adult, windows will function and they or a pet alone in a vehicle, Manual Windows could be seriously injured or killed especially with the windows if caught in the path of a closing Operate the manual windows by window. Do not leave keys in a closed in warm or hot weather. turning the hand crank on each door vehicle with children. to raise or lower the side door windows. When there are children in the rear seat use the window lockout button to prevent unintentional operation of the windows.
  • 45. Chevrolet Express Owner Manual - 2012 Black plate (17,1) Keys, Doors, and Windows 2-17 The driver door has a switch for the Express‐Down passenger window also. The power The driver window switch also has windows will work when the ignition an express-down feature that allows has been turned to ON/RUN or the window to be lowered without ACC/ACCESSORY, or when holding the switch. Press fully and Retained Accessory Power (RAP) is release the window switch marked active. See Retained Accessory AUTO to activate the express-down Power (RAP) on page 9‑21. mode. This mode can be cancelled Press the switch to lower the at any time by pulling up on the window. switch. To open the window part Pull up on the front edge of the way, lightly tap the switch until the switch to raise the window. window is at the desired position. If the vehicle has power windows, the controls are located on each of the side doors.
  • 46. Chevrolet Express Owner Manual - 2012 Black plate (18,1) 2-18 Keys, Doors, and Windows Swing-Out Windows To open the side door swing-out window, pull up on the latch at the edge of the window. Swing the window out and push down on the latch to lock the window into place. To close the window, pull the latch toward you and push down on the latch to lock it. Rear Swing‐Out Windows Side Swing-Out Window The vehicle also has rear swing‐out windows. The rear swing-out windows work the same way as the side swing‐out window, but the latch is located at the bottom edge of the window.
  • 47. Chevrolet Express Owner Manual - 2012 Black plate (19,1) Keys, Doors, and Windows 2-19 Enhanced Technology Vehicle Configuration ETG Locations Glass Eight‐Seat Passenger Vans Sliding door forward window The vehicle may be equipped with Sliding door forward window and Enhanced Technology Glass (ETG). 12‐ and 15‐Seat Passenger Vans rear-most side windows ETG is part of the overall occupant protection system on passenger Long Wheelbase Cargo Vans Rear-most side windows vans. ETG may help to keep passengers sitting next to these fixed windows from being ejected Sun Visors Visor Vanity Mirror through the glass in some, but not in To block out glare, swing down the The vehicle may have visor vanity all crashes. Even with this glass, sun visors. You can also swing them mirrors, with or without lamps. Lift safety belts must still be worn at all to the side. the mirror cover to turn the lamps times. For passenger vans, use only on, if equipped. ETG glass approved for the vehicle for replacement when damaged. The following table shows laminated glass location, based on vehicle model and options.
  • 48. Chevrolet Express Owner Manual - 2012 Black plate (20,1) 2-20 Keys, Doors, and Windows 2 NOTES
  • 49. Chevrolet Express Owner Manual - 2012 Black plate (1,1) Seats and Restraints 3-1 Seats and Safety Belt Extender . . . . . . . . . Safety System Check . . . . . . . . 3-16 3-16 Child Restraints Older Children . . . . . . . . . . . . . . . 3-38 Restraints Safety Belt Care . . . . . . . . . . . . . Replacing Safety Belt System 3-17 Infants and Young Children . . . . . . . . . . . . . . . . . . . . 3-40 Parts after a Crash . . . . . . . . . 3-17 Child Restraint Systems . . . . . 3-42 Head Restraints Where to Put the Restraint . . . 3-45 Airbag System Lower Anchors and Tethers Head Restraints . . . . . . . . . . . . . . . 3-2 Airbag System . . . . . . . . . . . . . . . 3-18 for Children (LATCH Front Seats Where Are the Airbags? . . . . . 3-20 System) . . . . . . . . . . . . . . . . . . . . 3-46 Seat Adjustment . . . . . . . . . . . . . . 3-2 When Should an Airbag Replacing LATCH System Power Seat Adjustment . . . . . . . 3-3 Inflate? . . . . . . . . . . . . . . . . . . . . . 3-22 Parts After a Crash . . . . . . . . . 3-52 Reclining Seatbacks . . . . . . . . . . 3-3 What Makes an Airbag Securing Child Restraints Inflate? . . . . . . . . . . . . . . . . . . . . . 3-23 (Rear Seat Position) . . . . . . . . 3-53 Rear Seats How Does an Airbag Securing Child Restraints Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5 Restrain? . . . . . . . . . . . . . . . . . . . 3-24 (Front Seat-Passenger What Will You See after an Sensing System) . . . . . . . . . . . 3-55 Safety Belts Airbag Inflates? . . . . . . . . . . . . 3-24 Safety Belts . . . . . . . . . . . . . . . . . . . 3-8 Securing Child Restraints Airbag On-Off Switch . . . . . . . . 3-26 (Front Seat-Airbag On/Off How to Wear Safety Belts Passenger Sensing Properly . . . . . . . . . . . . . . . . . . . . 3-10 Switch) . . . . . . . . . . . . . . . . . . . . . 3-58 System . . . . . . . . . . . . . . . . . . . . . 3-30 Lap-Shoulder Belt . . . . . . . . . . . . 3-11 Servicing the Airbag-Equipped Safety Belt Use During Vehicle . . . . . . . . . . . . . . . . . . . . . 3-35 Pregnancy . . . . . . . . . . . . . . . . . . 3-16 Adding Equipment to the Airbag-Equipped Vehicle . . . 3-35 Airbag System Check . . . . . . . . 3-37 Replacing Airbag System Parts after a Crash . . . . . . . . . 3-37
  • 50. Chevrolet Express Owner Manual - 2012 Black plate (2,1) 3-2 Seats and Restraints Head Restraints Front Seats On vehicles with factory installed seats, the front seats have built-in Seat Adjustment head restraints that are not adjustable in the outboard { WARNING seating positions. You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a To adjust the seat: pedal when you do not want to. Adjust the driver seat only when 1. Lift the bar under the front edge the vehicle is not moving. of the seat cushion to unlock the seat. 2. Slide the seat to the desired position and release the bar. 3. Try to move the seat back and forth to be sure the seat is locked in place.
  • 51. Chevrolet Express Owner Manual - 2012 Black plate (3,1) Seats and Restraints 3-3 Power Seat Adjustment Reclining Seatbacks { WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver seat only when the vehicle is not moving. To recline the seatback: 1. Lift the lever on the inboard side To adjust a power seat, if available, of the seat. use the controls on the front of the seat: { WARNING 2. Move the seatback to the desired position, and then . Move the center knob to the If either seatback is not locked, it release the lever to lock the right or left to move the seat could move forward in a sudden seatback in place. forward or rearward. stop or crash. That could cause 3. Push and pull on the seatback to . Move the center knob up or injury to the person sitting there. make sure it is locked. down to raise or lower the seat. Always push and pull on the seatbacks to be sure they are . Move the right or left lever up or locked. down to raise or lower the front or rear of the seat cushion.
  • 52. Chevrolet Express Owner Manual - 2012 Black plate (4,1) 3-4 Seats and Restraints To return the seatback to the upright position: WARNING (Continued) 1. Lift the lever fully without The lap belt cannot do its job applying pressure to the either. In a crash, the belt could seatback, and the seatback will go up over your abdomen. The return to the upright position. belt forces would be there, not at 2. Push and pull on the seatback to your pelvic bones. This could make sure it is locked. cause serious internal injuries. For proper protection when the { WARNING vehicle is in motion, have the seatback upright. Then sit well Sitting in a reclined position when back in the seat and wear the Do not have a seatback reclined if the vehicle is in motion can be safety belt properly. the vehicle is moving. dangerous. Even when buckled up, the safety belts cannot do their job when reclined like this. The shoulder belt cannot do its job because it will not be against your body. Instead, it will be in front of you. In a crash, you could go into it, receiving neck or other injuries. (Continued)
  • 53. Chevrolet Express Owner Manual - 2012 Black plate (5,1) Seats and Restraints 3-5 Rear Seats Removing the Rear Seat Disconnect the mini-latch plates for the lap‐shoulder belts on the bench seat to be removed. Three-Passenger Seat Shown Three-Passenger Seat Shown The left side pin has a gray cap The right side pin has a with a black “L” marked on it. black cap with a white “R” marked on it. On a four-passenger seat, each half of the seat has a set of pins. The left side has a set 1. To do this, press the tip of a key marked “L,” and the right side into the release hole of the has a set marked “R”. safety belt buckle while pulling up on the safety belt. If the vehicle has floor mats, the pins are under a flap that has 2. Locate the pins. been cut into the mat. On a three-passenger seat there are two pins on the inboard sides of the rear seats.
  • 54. Chevrolet Express Owner Manual - 2012 Black plate (6,1) 3-6 Seats and Restraints 3. Pull the pin handle up to disengage the pin from the retaining clip, and then pull the pin out. 4. Repeat this procedure for the other pins. 5. Pull the seat rearward about 5 cm (2 in), and then lift the seat from the floor rails. 6. Remove the seat from the vehicle. 7. For the second- and third-row For the last row of seats, stow seats, stow the safety belt latch the safety belt latch plate on the by attaching the clip on the clip at the window trim. Roll the safety belt latch to the trim just mini-latch into the safety belt inside the side door. webbing and then hook the safety belt latch plate on the clip.
  • 55. Chevrolet Express Owner Manual - 2012 Black plate (7,1) Seats and Restraints 3-7 Reinstalling the Rear Seats 1. Position the seat into the open slots in both rails. Push the seat { WARNING forward in the rail, hooking both seat bases onto the pins inside A seat that is not locked into of the rails. place properly can move around 2. Locate the hole in the rail to in a collision or sudden stop. install the locking pins at the rear People in the vehicle could be of the seat base. If the vehicle injured. Be sure to lock the seat has floor mats, pull the flap that into place properly when has been cut into the mat. installing it. 3. Insert the locking pins into the seat base and push the seat to Three-Passenger Seat Shown line up the pins with the base. 4. Push the pin(s) marked “R” down { WARNING On a three-passenger seat, until they are in the the pin with the black cap A safety belt that is improperly retaining clip. marked “R” must be installed on routed, not properly attached, the right side and the pin with or twisted will not provide the the gray cap marked “L” on the protection needed in a crash. The left side. person wearing the belt could be On a four-passenger seat, seriously injured. After raising the the pins marked “R” must be rear seatback, always check to be installed on the half of the seat sure that the safety belts are on the right side. The pins properly routed and attached, and marked “L” must be installed on are not twisted. the half of the seat on the left side.
  • 56. Chevrolet Express Owner Manual - 2012 Black plate (8,1) 3-8 Seats and Restraints 7. Repeat this procedure for the Safety Belts other seat base. This section of the manual 8. Connect the mini-latch plates for describes how to use safety belts the lap-shoulder belts by properly. It also describes some inserting the latch plates into the things not to do with safety belts. mini-buckles attached at the outboard positions of the bench seat. Do not twist the belts. { WARNING 9. Check that all locking pins are Do not let anyone ride where a locked into place before safety belt cannot be worn operating the vehicle. properly. In a crash, if you or your Three-Passenger Seat Shown passenger(s) are not wearing safety belts, injuries can be much 5. Push the pin(s) marked “L” down worse than if you are wearing until they are in the safety belts. You can be seriously retaining clip. injured or killed by hitting things 6. If the vehicle has a floor mat, put inside the vehicle harder or by the flap back to its original being ejected from the vehicle. position. In addition, anyone who is not buckled up can strike other passengers in the vehicle. (Continued)
  • 57. Chevrolet Express Owner Manual - 2012 Black plate (9,1) Seats and Restraints 3-9 Why Safety Belts Work When you wear a safety belt, you WARNING (Continued) and the vehicle slow down together. There is more time to stop because It is extremely dangerous to ride you stop over a longer distance and, in a cargo area, inside or outside when worn properly, your strongest of a vehicle. In a collision, bones take the forces from the safety belts. That is why wearing passengers riding in these areas safety belts makes such good are more likely to be seriously sense. injured or killed. Do not allow passengers to ride in any area of Questions and Answers About the vehicle that is not equipped Safety Belts with seats and safety belts. Q: Will I be trapped in the vehicle Always wear a safety belt, and after a crash if I am wearing a check that all passenger(s) are safety belt? When riding in a vehicle, you travel restrained properly too. as fast as the vehicle does. If the A: You could be — whether you are vehicle stops suddenly, you keep wearing a safety belt or not. This vehicle has indicators as a going until something stops you. Your chance of being conscious reminder to buckle the safety belts. It could be the windshield, the during and after a crash, so you See Safety Belt Reminders on instrument panel, or the safety belts! can unbuckle and get out, is page 5‑17 for additional information. much greater if you are belted.
  • 58. Chevrolet Express Owner Manual - 2012 Black plate (10,1) 3-10 Seats and Restraints Q: If my vehicle has airbags, why How to Wear Safety Belts should I have to wear safety belts? Properly A: Airbags are supplemental This section is only for people of systems only; so they work with adult size. safety belts — not instead of There are special things to know them. Whether or not an airbag about safety belts and children. And is provided, all occupants still there are different rules for smaller have to buckle up to get the children and infants. If a child will be most protection. riding in the vehicle, see Older Also, in nearly all states and in Children on page 3‑38 or Infants all Canadian provinces, the law and Young Children on page 3‑40. requires wearing safety belts. Follow those rules for everyones . Sit up straight and always keep protection. your feet on the floor in front of you. It is very important for all occupants to buckle up. Statistics show that . Always use the correct buckle unbelted people are hurt more often for your seating position. in crashes than those who are . Wear the lap part of the belt low wearing safety belts. and snug on the hips, just There are important things to know touching the thighs. In a crash, about wearing a safety belt properly. this applies force to the strong pelvic bones and you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force on your abdomen. This could cause serious or even fatal injuries.
  • 59. Chevrolet Express Owner Manual - 2012 Black plate (11,1) Seats and Restraints 3-11 . Wear the shoulder belt over the shoulder and across the chest. Lap-Shoulder Belt 2. Pick up the latch plate and pull the belt across you. Do not let it These parts of the body are best All seating positions in the vehicle get twisted. able to take belt restraining have a lap-shoulder belt. If you are forces. The shoulder belt locks if using a rear seating position with a The lap-shoulder belt may lock if there is a sudden stop or crash. detachable safety belt and the you pull the belt across you very safety belt is not attached, see quickly. If this happens, let the belt go back slightly to unlock it. { WARNING “Reinstalling the Rear Seats” under Rear Seats on page 3‑5 for Then pull the belt across you You can be seriously injured, instructions on reconnecting the more slowly. or even killed, by not wearing safety belt to the mini-buckle. If the shoulder portion of a your safety belt properly. The following instructions explain passenger belt is pulled out all how to wear a lap-shoulder belt the way, the child restraint . Never allow the lap or locking feature may be engaged. shoulder belt to become properly. If this happens, let the belt go loose or twisted. 1. Adjust the seat, if the seat is back all the way and start again. . Never wear the shoulder belt adjustable, so you can sit up under both arms or behind straight. To see how, see your back. “Seats” in the Index. . Never route the lap or shoulder belt over an armrest.
  • 60. Chevrolet Express Owner Manual - 2012 Black plate (12,1) 3-12 Seats and Restraints 4. If equipped with a shoulder belt height adjuster, move it to the height that is right for you. See “Safety Belt Height Adjuster” later in this section for instructions on use and important safety information. 3. Push the latch plate into the To unlatch the belt, push the button buckle until it clicks. on the buckle. The belt should Pull up on the latch plate to return to its stowed position. Slide make sure it is secure. If the belt the latch plate up the safety belt is not long enough, see Safety webbing when the safety belt is not Belt Extender on page 3‑16. in use. The latch plate should rest on the stitching on the safety belt, Position the release button on near the guide loop on the side wall. the buckle so that the safety belt 5. To make the lap part tight, pull could be quickly unbuckled if Before a door is closed, be sure the up on the shoulder belt. safety belt is out of the way. If a necessary. It may be necessary to pull door is slammed against a safety stitching on the safety belt belt, damage can occur to both the through the latch plate to fully safety belt and the vehicle. tighten the lap belt on smaller occupants.
  • 61. Chevrolet Express Owner Manual - 2012 Black plate (13,1) Seats and Restraints 3-13 Safety Belt Height Adjuster front outboard occupants. See Vehicle Load Limits on page 9‑11 to The vehicle has a safety belt height locate the certification label which adjuster for the driver and right front contains the GVWR. passenger positions. Although the safety belt Adjust the height so the shoulder pretensioners cannot be seen, they portion of the belt is on the shoulder are part of the safety belt assembly. and not falling off of it. The belt They can help tighten the safety should be close to, but not belts during the early stages of a contacting, the neck. Improper moderate to severe frontal, near shoulder belt height adjustment frontal, or rear crash if the threshold could reduce the effectiveness of conditions for pretensioner the safety belt in a crash. See How To move it down, pull on the center activation are met. And, if the to Wear Safety Belts Properly on adjuster control labeled PULL. You vehicle has side impact airbags, page 3‑10. can move the height adjuster up just safety belt pretensioners can help by pushing up on the shoulder belt tighten the safety belts in a side guide. crash or a rollover event. After the adjuster is set to the Pretensioners work only once. desired position, try to move it down If the pretensioners are activated in without pushing in to make sure it a crash, the pretensioners and has locked into position. possibly other parts of the safety belt system will need to be replaced. Safety Belt Pretensioners See Replacing Safety Belt System If the GVWR (Gross Vehicle Weight Parts after a Crash on page 3‑17. Rating) of the vehicle is below 3 855 kg (8,500 lb) then the vehicle has safety belt pretensioners for the
  • 62. Chevrolet Express Owner Manual - 2012 Black plate (14,1) 3-14 Seats and Restraints Rear Safety Belt Comfort Guides This vehicle may have rear shoulder belt comfort guides. If not, they are available through your dealer. The guides may provide added safety belt comfort for older children who have outgrown booster seats and for some adults. When installed and properly adjusted, the comfort guide positions the shoulder belt away from the neck and head. Here is how to install a comfort 2. Place the guide over the belt, guide to the safety belt: and insert the two edges of the 1. Locate the guide in a pocket on belt into the slots of the guide. the side of the seatback.
  • 63. Chevrolet Express Owner Manual - 2012 Black plate (15,1) Seats and Restraints 3-15 Make sure the shoulder portion WARNING (Continued) of the belt is on the shoulder and not falling off of it. The belt The person wearing the belt could should be close to, but not be seriously injured. The shoulder contacting, the neck. belt should go over the shoulder To remove and store the comfort and across the chest. These parts guide, squeeze the belt edges of the body are best able to take together so that the safety belt can belt restraining forces. be removed from the guide. Slide the guide into its storage pocket on the side of the seatback. 3. Be sure that the belt is not twisted and it lies flat. The elastic cord must be under the belt and the guide on top. { WARNING A safety belt that is not properly worn may not provide the protection needed in a crash. (Continued) 4. Buckle, position, and release the safety belt as described previously in this section.
  • 64. Chevrolet Express Owner Manual - 2012 Black plate (16,1) 3-16 Seats and Restraints Safety Belt Use During The best way to protect the fetus is Safety System Check to protect the mother. When a safety Pregnancy belt is worn properly, it is more likely Now and then, check that the safety Safety belts work for everyone, that the fetus will not be hurt in a belt reminder light, safety belts, including pregnant women. Like all crash. For pregnant women, as for buckles, latch plates, retractors, and occupants, they are more likely to anyone, the key to making safety anchorages are all working properly. be seriously injured if they do not belts effective is wearing them Look for any other loose or wear safety belts. properly. damaged safety belt system parts that might keep a safety belt system Safety Belt Extender from doing its job. See your dealer to have it repaired. Torn or frayed If the vehicles safety belt will fasten safety belts may not protect you around you, you should use it. in a crash. They can rip apart under But if a safety belt is not long impact forces. If a belt is torn or enough, your dealer will order you frayed, get a new one right away. an extender. When you go in to Make sure the safety belt reminder order it, take the heaviest coat you light is working. See Safety Belt will wear, so the extender will be Reminders on page 5‑17 for long enough for you. To help avoid more information. personal injury, do not let someone Keep safety belts clean and dry. else use it, and use it only for the See Safety Belt Care on page 3‑17. seat it is made to fit. The extender A pregnant woman should wear a has been designed for adults. Never lap-shoulder belt, and the lap use it for securing child seats. To portion should be worn as low as wear it, attach it to the regular safety possible, below the rounding, belt. For more information, see the throughout the pregnancy. instruction sheet that comes with the extender.
  • 65. Chevrolet Express Owner Manual - 2012 Black plate (17,1) Seats and Restraints 3-17 Safety Belt Care Replacing Safety Belt After a minor crash, replacement of safety belts may not be necessary. Keep belts clean and dry. System Parts after a But the safety belt assemblies that Crash were used during any crash may { WARNING have been stressed or damaged. Do not bleach or dye safety belts. { WARNING See your dealer to have the safety belt assemblies inspected or It may severely weaken them. A crash can damage the safety replaced. In a crash, they might not be able belt system in the vehicle. New parts and repairs may be to provide adequate protection. A damaged safety belt system necessary even if the safety belt Clean safety belts only with mild may not properly protect the system was not being used at the soap and lukewarm water. person using it, resulting in time of the crash. serious injury or even death in a Have the safety belt pretensioners crash. To help make sure the checked if the vehicle has been in a safety belt systems are working crash, or if the airbag readiness light properly after a crash, have them stays on after you start the vehicle inspected and any necessary or while you are driving. See Airbag replacements made as soon Readiness Light on page 5‑18. as possible.
  • 66. Chevrolet Express Owner Manual - 2012 Black plate (18,1) 3-18 Seats and Restraints . A roof-rail airbag for the driver, Airbag System the passenger seated directly Here are the most important things to know about the airbag system: The vehicle has the following behind the driver, and the third row outboard passenger position airbag: (passenger van equipped with a { WARNING . A frontal airbag for the driver. sliding or hinged door). You can be severely injured or The vehicle may have the following . A roof-rail airbag for the right killed in a crash if you are not airbags: front passenger, the passenger wearing your safety belt — even if . A frontal airbag for the right front seated directly behind the right you have airbags. Airbags are passenger. front passenger, and the designed to work with safety third row outboard passenger belts, but do not replace them. . A roof-rail airbag for the driver position (passenger van Also, airbags are not designed to (cargo van). equipped with a hinged door). deploy in every crash. In some . A roof-rail airbag for the right All of the airbags in the vehicle will crashes safety belts are your only front passenger position have the word AIRBAG embossed restraint. See When Should an (cargo or passenger van in the trim or on an attached label Airbag Inflate? on page 3‑22. equipped with a sliding door). near the deployment opening. If you have a passenger van Wearing your safety belt during a with a right front passenger For frontal airbags, the word crash helps reduce your chance AIRBAG will appear on the middle of hitting things inside the vehicle roof-rail airbag and a sliding part of the steering wheel for the or being ejected from it. Airbags door, you will also have a separate roof-rail airbag for the driver and on the instrument panel are “supplemental restraints” to for the right front passenger. the safety belts. Everyone in your passenger seated directly behind the right front passenger With roof-rail airbags, the word vehicle should wear a safety belt and the third row outboard AIRBAG will appear along the properly — whether or not there is passenger position. headliner or trim. an airbag for that person.
  • 67. Chevrolet Express Owner Manual - 2012 Black plate (19,1) Seats and Restraints 3-19 { WARNING { WARNING Airbags inflate with great force, Children who are up against, faster than the blink of an eye. or very close to, any airbag when Anyone who is up against, or it inflates can be seriously injured very close to, any airbag when it or killed. Airbags plus There is an airbag readiness light inflates can be seriously injured lap-shoulder belts offer protection on the instrument panel, which or killed. Do not sit unnecessarily for adults and older children, but shows the airbag symbol. close to the airbag, as you would not for young children and infants. be if you were sitting on the edge Neither the vehicle safety belt The system checks the airbag of your seat or leaning forward. system nor its airbag system is electrical system for malfunctions. Safety belts help keep you in designed for them. Young The light tells you if there is an position before and during a children and infants need the electrical problem. See Airbag crash. Always wear your safety protection that a child restraint Readiness Light on page 5‑18 for belt, even with airbags. The driver system can provide. Always more information. should sit as far back as possible secure children properly in the while still maintaining control of vehicle. To read how, see Older the vehicle. Children on page 3‑38 or Infants Occupants should not lean on or and Young Children on sleep against the door or side page 3‑40. windows in seating positions with roof-rail airbags.
  • 68. Chevrolet Express Owner Manual - 2012 Black plate (20,1) 3-20 Seats and Restraints Where Are the Airbags? If the vehicle has one, the right front Driver Side Shown, Passenger passenger airbag is in the Side Similar The driver frontal airbag is in the instrument panel on the If the vehicle is a cargo or middle of the steering wheel. passenger side. passenger van with a sliding door and it has a roof-rail airbag for the driver and right front passenger position, the roof-rail airbags are in the ceiling above the side window.
  • 69. Chevrolet Express Owner Manual - 2012 Black plate (21,1) Seats and Restraints 3-21 On the driver side of the vehicle, there is one single roof-rail airbag WARNING (Continued) for either vehicles with a hinged door or a sliding door. The path of an inflating airbag must be kept clear. Do not put For passenger vans with a sliding door, on the passenger side of the anything between an occupant vehicle, you will have a separate and an airbag, and do not attach roof-rail airbag for the passenger or put anything on the steering seated directly behind the right front wheel hub or on or near any other passenger and the third row airbag covering. outboard passenger position. Never secure anything to the roof of a vehicle with roof-rail airbags Driver Side Shown, Passenger Side Similar { WARNING by routing a rope or tie down through any door or window If the vehicle has roof-rail airbags If something is between an opening. If you do, the path of an for the driver, right front passenger, occupant and an airbag, the inflating roof-rail airbag will be passengers behind the driver and airbag might not inflate properly blocked. right front passenger, and the third or it might force the object into row outboard passengers, the that person causing severe injury roof-rail airbags are in the ceiling or even death. above the side windows. (Continued)
  • 70. Chevrolet Express Owner Manual - 2012 Black plate (22,1) 3-22 Seats and Restraints When Should an Airbag Frontal airbags may inflate at Frontal airbags are not intended to different crash speeds. inflate during vehicle rollovers, rear Inflate? For example: impacts, or in many side impacts. Frontal airbags are designed to . If the vehicle hits a stationary Single Stage vs. Dual Stage inflate in moderate to severe frontal object, the airbags could inflate Airbags or near-frontal crashes to help at a different crash speed than if reduce the potential for severe Depending on the weight of the the vehicle hits a moving object. injuries mainly to the driver or right vehicle, you will have either “Single front passenger head and chest. . If the vehicle hits an object that Stage Airbags” or “Dual Stage However, they are only designed to deforms, the airbags could Airbags.” Vehicles that have a inflate if the impact exceeds a inflate at a different crash speed passenger sensing system also predetermined deployment than if the vehicle hits an object have dual stage airbags. See threshold. Deployment thresholds that does not deform. Passenger Airbag Status Indicator are used to predict how severe a . If the vehicle hits a narrow object on page 5‑20 or Passenger Sensing crash is likely to be in time for the (like a pole), the airbags could System on page 3‑30. airbags to inflate and help restrain inflate at a different crash speed If the GVWR (Gross Vehicle Weight the occupants. than if the vehicle hits a wide Rating) of the vehicle is 3 855 kg Whether the frontal airbags will or object (like a wall). (8,500 lb) or above, the vehicle may should deploy is not based on . If the vehicle goes into an object have single stage airbags. If the how fast the vehicle is traveling. at an angle, the airbags could GVWR is below 3 855 kg (8,500 lb) It depends largely on what you hit, inflate at a different crash speed then the vehicle may have dual the direction of the impact, and how than if the vehicle goes straight stage airbags. You can find the quickly the vehicle slows down. into the object. GVWR on the certification label on the rear edge of the driver door. See Thresholds can also vary with Vehicle Load Limits on page 9‑11 specific vehicle design. for more information.
  • 71. Chevrolet Express Owner Manual - 2012 Black plate (23,1) Seats and Restraints 3-23 Dual-stage airbags adjust the Roof-rail airbags are not intended to What Makes an Airbag restraint according to crash severity. inflate in frontal impacts, near-frontal The vehicle has electronic frontal impacts, or rear impacts. All roof-rail Inflate? sensors, which help the sensing airbags will deploy when either side In a deployment event, the sensing system distinguish between a of the vehicle is struck. system sends an electrical signal moderate frontal impact and a more In any particular crash, no one can triggering a release of gas from the severe frontal impact. For moderate say whether an airbag should have inflator. Gas from the inflator fills the frontal impacts, dual-stage airbags inflated simply because of the airbag causing the bag to break out inflate at a level less than full damage to a vehicle or because of of the cover and deploy. The inflator, deployment. For more severe frontal what the repair costs were. the airbag, and related hardware are impacts, full deployment occurs. For frontal airbags, inflation is all part of the airbag module. The vehicle may or may not have determined by what the vehicle hits, Frontal airbag modules are located roof-rail airbags. See Airbag System the angle of the impact, and how inside the steering wheel and on page 3‑18. Roof-rail airbags are quickly the vehicle slows down. instrument panel. For vehicles with intended to inflate in moderate to For roof-rail airbags, deployment is roof-rail airbags, there are airbag severe side crashes. In addition, determined by the location and modules in the ceiling of the vehicle, these roof-rail airbags are intended severity of the side impact. near the side windows for the first, to inflate during a rollover. Roof-rail In a rollover event, roof‐rail airbag second, and third rows (if equipped). airbags will inflate if the crash deployment is determined by the See Where Are the Airbags? on severity is above the systems direction of the roll. page 3‑20 for more information. designed threshold level. The threshold level can vary with specific vehicle design.
  • 72. Chevrolet Express Owner Manual - 2012 Black plate (24,1) 3-24 Seats and Restraints How Does an Airbag partial ejection in rollover events, The parts of the airbag that come although no system can prevent all into contact with you may be warm, Restrain? such ejections. but not too hot to touch. There may In moderate to severe frontal or But airbags would not help in be some smoke and dust coming near frontal collisions, even belted many types of collisions, primarily from the vents in the deflated occupants can contact the steering because the occupants motion is airbags. Airbag inflation does not wheel or the instrument panel. In not toward those airbags. See prevent the driver from seeing out of moderate to severe side collisions, When Should an Airbag Inflate? on the windshield or being able to steer even belted occupants can contact page 3‑22 for more information. the vehicle, nor does it prevent the inside of the vehicle. people from leaving the vehicle. Airbags should never be regarded Airbags supplement the protection provided by safety belts. Frontal as anything more than a supplement to safety belts. { WARNING airbags distribute the force of the impact more evenly over the When an airbag inflates, there occupants upper body, stopping the What Will You See after may be dust in the air. This dust occupant more gradually. Roof-rail an Airbag Inflates? could cause breathing problems airbags distribute the force of the for people with a history of After the frontal airbags inflate, they impact more evenly over the asthma or other breathing trouble. quickly deflate, so quickly that some occupants upper body. To avoid this, everyone in the people may not even realize an airbag inflated. Roof-rail airbags vehicle should get out as soon as Rollover capable roof-rail airbags may still be at least partially inflated it is safe to do so. If you have are designed to help contain the head and chest of occupants in the for some time after they deploy. breathing problems but cannot outboard seating positions in the Some components of the airbag get out of the vehicle after an first, second, and third rows, module may be hot for several airbag inflates, then get fresh air if equipped. The rollover capable minutes. For location of the airbag by opening a window or a door. roof-rail airbags are designed to modules, see What Makes an (Continued) help reduce the risk of full or Airbag Inflate? on page 3‑23.
  • 73. Chevrolet Express Owner Manual - 2012 Black plate (25,1) Seats and Restraints 3-25 A new system will include airbag WARNING (Continued) WARNING (Continued) modules and possibly other parts. The service manual for If you experience breathing system, brake and steering the vehicle covers the need to problems following an airbag systems, etc. Even if the vehicle replace other parts. deployment, you should seek appears to be drivable after a moderate crash, there may be . The vehicle has a crash sensing medical attention. and diagnostic module which concealed damage that could make it difficult to safely operate records information after a The vehicle has a feature that may crash. See Vehicle Data the vehicle. automatically unlock the doors Recording and Privacy on (if equipped with power door locks), Use caution if you should attempt page 13‑20 and Event Data turn on the interior lamps and to restart the engine after a crash Recorders on page 13‑20. hazard warning flashers, and shut has occurred. . Let only qualified technicians off the fuel system after the work on the airbag systems. airbags inflate. You can lock the In many crashes severe enough to Improper service can mean that doors, and turn off the interior lamps inflate the airbag, windshields are an airbag system will not work and the hazard warning flashers by broken by vehicle deformation. properly. See your dealer for using the controls for those Additional windshield breakage may service. features. also occur from the right front passenger airbag. { WARNING . Airbags are designed to inflate A crash severe enough to inflate only once. After an airbag the airbags may have also inflates, you will need some new damaged important functions in parts for the airbag system. the vehicle, such as the fuel If you do not get them, the airbag system will not be there to help (Continued) protect you in another crash.
  • 74. Chevrolet Express Owner Manual - 2012 Black plate (26,1) 3-26 Seats and Restraints Airbag On-Off Switch This switch should only be turned to the off position if the person in the If the instrument panel has one of right front passenger position is a the switches pictured in the member of a passenger risk group following illustrations, the vehicle identified by the national has an airbag on-off switch that you government as follows: can use to manually turn on or off the right front passenger airbag. Infant. An infant (less than 1 year old) must ride in the front seat because: . My vehicle has no rear seat; . My vehicle has a rear seat too Canada and Mexico small to accommodate a If the vehicle does not have an rear-facing infant seat; or airbag on-off switch, it may have a . The infant has a medical passenger sensing system. See condition which, according to the Passenger Sensing System on infants physician, makes it page 3‑30. necessary for the infant to ride in the front seat so that the driver can constantly monitor the United States childs condition.
  • 75. Chevrolet Express Owner Manual - 2012 Black plate (27,1) Seats and Restraints 3-27 Child age 1 to 12. A child Medical Condition. A passenger age 1 to 12 must ride in the has a medical condition which, { WARNING front seat because: according to his or her physician: If the right front passenger airbag . My vehicle has no rear seat; . Causes the passenger airbag to is turned off for a person who is . Although children ages 1 to 12 pose a special risk for the not in a risk group identified by ride in the rear seat(s) whenever passenger; and the national government, that possible, children ages 1 to 12 . Makes the potential harm from person will not have the extra sometimes must ride in the front the passenger airbag in a crash protection of an airbag. In a because no space is available in greater than the potential harm crash, the airbag will not be able the rear seat(s) of my vehicle; or from turning off the airbag and to inflate and help protect the . The child has a medical allowing the passenger, even if person sitting there. condition which, according to the belted, to hit the instrument Do not turn off the passenger childs physician, makes it panel or windshield in a crash. airbag unless the person sitting necessary for the child to ride in there is in a risk group. the front seat so that the driver can constantly monitor the childs condition.
  • 76. Chevrolet Express Owner Manual - 2012 Black plate (28,1) 3-28 Seats and Restraints The airbag off light will come on to let you know the right front passenger airbag is off. The airbag off light will stay on to remind you that the airbag is off. See Airbag On-Off Light on page 5‑18. The right front passenger airbag will remain off until you turn it back on again. { WARNING If the airbag readiness light United States Canada and Mexico ever comes on and stays on, it means that something may be To turn off the right front passenger wrong with the airbag system. frontal airbag, insert the ignition key For example, the right front into the switch, push in, and move passenger airbag could inflate the switch to the off position. even though the airbag on-off switch is turned off. (Continued)
  • 77. Chevrolet Express Owner Manual - 2012 Black plate (29,1) Seats and Restraints 3-29 WARNING (Continued) To help avoid injury to yourself or others, have the vehicle serviced right away. See Airbag Readiness Light on page 5‑18 for more information, including important safety information. United States Canada and Mexico To turn the right front passenger airbag on again, insert the ignition key into the switch, push in, and move the switch to the on position. The right front passenger frontal airbag is now enabled, and may inflate. See Airbag On-Off Light on page 5‑18 for more information.
  • 78. Chevrolet Express Owner Manual - 2012 Black plate (30,1) 3-30 Seats and Restraints Passenger Sensing The passenger sensing system will turn off the right front passenger System frontal airbag under certain If the instrument panel has one of conditions. the indicators pictured in the The driver airbag and roof-rail following illustrations, the vehicle airbags, if equipped, are not part of has a passenger sensing system Canada and Mexico the passenger sensing system. unless there is an airbag off switch The passenger sensing system located on the instrument panel. The passenger airbag status indicator will be visible on the works with sensors that are part of If there is an airbag off switch, the the right front passenger seat. The vehicle does not have a passenger instrument panel when the vehicle is started. sensors are designed to detect the sensing system. See Airbag On-Off presence of a properly seated Switch on page 3‑26 for more The words ON and OFF, or the occupant and determine if the information. symbol for on and off, will be visible right front passenger frontal airbag during the system check. If you are should be enabled (may inflate) using remote start, if equipped, to or not. start the vehicle from a distance, you may not see the system check. According to accident statistics, When the system check is Children are safer when properly complete, either the word ON or the secured in a rear seat in the correct word OFF, or the symbol for on or child restraint for their weight United States and size. the symbol for off, will be visible. See Passenger Airbag Status Indicator on page 5‑20.
  • 79. Chevrolet Express Owner Manual - 2012 Black plate (31,1) Seats and Restraints 3-31 We recommend that children be secured in a rear seat, including: { WARNING WARNING (Continued) an infant or a child riding in a rear-facing child restraint; a child A child in a rear-facing child Secure rear-facing child restraints riding in a forward-facing child seat; restraint can be seriously injured in a rear seat, even if the an older child riding in a booster or killed if the right front airbag is off. If you secure a seat; and children, who are large passenger airbag inflates. forward-facing child restraint in enough, using safety belts. This is because the back of the the right front seat, always move rear-facing child restraint would the front passenger seat as far A label on the sun visor says, be very close to the inflating back as it will go. It is better to “Never put a rear-facing child seat in airbag. A child in a forward-facing secure the child restraint in a the front.” This is because the risk to the rear-facing child is so great, child restraint can be seriously rear seat. if the airbag deploys. injured or killed if the right front passenger airbag inflates and the passenger seat is in a forward If the vehicle does not have a position. rear seat that will accommodate a rear-facing child restraint, a Even if the passenger sensing rear-facing child restraint should not system has turned off the right be installed in the vehicle, even if front passenger frontal airbag, no the airbag is off. system is fail-safe. No one can guarantee that an airbag will not deploy under some unusual circumstance, even though the airbag is turned off. (Continued)
  • 80. Chevrolet Express Owner Manual - 2012 Black plate (32,1) 3-32 Seats and Restraints The passenger sensing system is When the passenger sensing Everyone in the vehicle who designed to turn off the right front system has turned off the right front has outgrown child restraints passenger frontal airbag if: passenger frontal airbag, the off should wear a safety belt . The right front passenger seat is indicator will light and stay lit to properly — whether or not there unoccupied. remind you that the airbag is off. is an airbag for that person. See Passenger Airbag Status . The system determines that an infant is present in a rear-facing Indicator on page 5‑20. { WARNING infant seat. The passenger sensing system is designed to turn on (may inflate) the If the airbag readiness light ever . The system determines that a right front passenger frontal airbag comes on and stays on, it means small child is present in a child anytime the system senses that a that something may be wrong restraint. person of adult size is sitting with the airbag system. To help . The system determines that a properly in the right front avoid injury to yourself or others, small child is present in a passenger seat. have the vehicle serviced right booster seat. away. See Airbag Readiness When the passenger sensing system has allowed the airbag to be Light on page 5‑18 for more . A right front passenger takes information, including important his/her weight off of the seat for enabled, the on indicator will light and stay lit to remind you that the safety information. a period of time. airbag is active. . The right front passenger seat is occupied by a smaller person, For some children who have such as a child who has outgrown child restraints and for outgrown child restraints. very small adults, the passenger sensing system may or may not turn . Or, if there is a critical problem off the right front passenger frontal with the airbag system or the airbag, depending upon the passenger sensing system. persons seating posture and body build.
  • 81. Chevrolet Express Owner Manual - 2012 Black plate (33,1) Seats and Restraints 3-33 If the On Indicator is Lit for a 4. Reinstall the child restraint 6. Restart the vehicle. Child Restraint following the directions If the on indicator is still lit, provided by the child restraint secure the child in the child If a child restraint has been installed manufacturer and refer to and the on indicator is lit: restraint in a rear seat position Securing Child Restraints (Rear in the vehicle, and check with 1. Turn the vehicle off. Seat Position) on page 3‑53 or your dealer. Securing Child Restraints (Front 2. Remove the child restraint from If no rear seat is available, Seat-Passenger Sensing the vehicle. do not install a child restraint System) on page 3‑55 or 3. Remove any additional items Securing Child Restraints (Front in this vehicle. from the seat such as blankets, Seat-Airbag On/Off Switch) on cushions, seat covers, seat page 3‑58. heaters, or seat massagers. 5. If, after reinstalling the child restraint and restarting the vehicle, the on indicator is still lit, turn the vehicle off. Then slightly recline the vehicle seatback and adjust the seat cushion, if adjustable, to make sure that the vehicle seatback is not pushing the child restraint into the seat cushion.
  • 82. Chevrolet Express Owner Manual - 2012 Black plate (34,1) 3-34 Seats and Restraints If the Off Indicator is Lit for an system to detect that person and Additional Factors Affecting Adult-Size Occupant enable the right front passenger System Operation frontal airbag: Safety belts help keep the 1. Turn the vehicle off. passenger in position on the seat 2. Remove any additional material during vehicle maneuvers and from the seat, such as blankets, braking, which helps the passenger cushions, seat covers, seat sensing system maintain the heaters, or seat massagers. passenger airbag status. See “Safety Belts” and “Child Restraints” 3. Place the seatback in the fully in the Index for additional upright position. information about the importance of 4. Have the person sit upright in proper restraint use. the seat, centered on the seat A thick layer of additional material, cushion, with legs comfortably such as a blanket or cushion, extended. or aftermarket equipment such as If a person of adult-size is sitting in 5. Restart the vehicle and have the seat covers, seat heaters, and seat the right front passenger seat, but person remain in this position for massagers can affect how well the the off indicator is lit, it could be two to three minutes after the on passenger sensing system because that person is not sitting indicator is lit. operates. We recommend that you properly in the seat. If this happens, not use seat covers or other use the following steps to allow the This allows the system to detect that aftermarket equipment except when person and then enable the right approved by GM for your specific front passenger frontal airbag. vehicle. See Adding Equipment to the Airbag-Equipped Vehicle on page 3‑35 for more information about modifications that can affect how the system operates.
  • 83. Chevrolet Express Owner Manual - 2012 Black plate (35,1) Seats and Restraints 3-35 The on indicator may be lit if an To purchase a service manual, see Adding Equipment to the object, such as a briefcase, Service Publications Ordering handbag, grocery bag, laptop or Information on page 13‑18. Airbag-Equipped Vehicle other electronic device, is put on an Q: Is there anything I might add unoccupied seat. If this is not desired remove the object from { WARNING to or change about the vehicle that could keep the airbags the seat. For up to 10 seconds after the from working properly? vehicle is turned off and the A: Yes. If you add things that { WARNING battery is disconnected, an airbag change the vehicles frame, can still inflate during improper bumper system, height, front end Stowing of articles under the service. You can be injured if you or side sheet metal, they may passenger seat or between the are close to an airbag when it keep the airbag system from passenger seat cushion and inflates. Avoid yellow connectors. working properly. Changing or seatback may interfere with the They are probably part of the moving any parts of the front proper operation of the passenger airbag system. Be sure to follow seats, safety belts, the airbag sensing system. proper service procedures, and sensing and diagnostic module, make sure the person performing steering wheel, instrument work for you is qualified to do so. panel, roof-rail airbag modules, Servicing the ceiling headliner or pillar garnish Airbag-Equipped Vehicle trim, front sensors, rollover Airbags affect how the vehicle sensor module, or airbag wiring should be serviced. There are parts can affect the operation of the of the airbag system in several airbag system. places around the vehicle. Your dealer and the service manual have information about servicing the vehicle and the airbag system.
  • 84. Chevrolet Express Owner Manual - 2012 Black plate (36,1) 3-36 Seats and Restraints In addition, the vehicle may If you have any questions Q: Because I have a disability, have a passenger sensing about this, you should contact I have to get my vehicle system for the right front Customer Assistance before you modified. How can I find out passenger position, which modify the vehicle. The phone whether this will affect my includes sensors that are part numbers and addresses for airbag system? of the passenger seat. The Customer Assistance are in A: If you have questions, call passenger sensing system may Step Two of the Customer Customer Assistance. The not operate properly if the Satisfaction Procedure in this phone numbers and addresses original seat trim is replaced manual. See Customer for Customer Assistance are in with non-GM covers, upholstery Satisfaction Procedure (U.S. and Step Two of the Customer or trim, or with GM covers, Canada) on page 13‑1 or Satisfaction Procedure in this upholstery or trim designed for Customer Satisfaction manual. See Customer a different vehicle. Any object, Procedure (Mexico) on Satisfaction Procedure (U.S. and such as an aftermarket seat page 13‑3. Canada) on page 13‑1 or heater or a comfort enhancing If the vehicle has rollover Customer Satisfaction pad or device, installed under or roof-rail airbags, see Different Procedure (Mexico) on on top of the seat fabric, could Size Tires and Wheels on page 13‑3. also interfere with the operation page 10‑67 for additional of the passenger sensing important information. In addition, your dealer and the system. This could either service manual have information prevent proper deployment of about the location of the airbag the passenger airbag(s) or sensors, sensing and diagnostic prevent the passenger sensing module and airbag wiring. system from properly turning off the passenger airbag(s). See Passenger Sensing System on page 3‑30.
  • 85. Chevrolet Express Owner Manual - 2012 Black plate (37,1) Seats and Restraints 3-37 Airbag System Check Replacing Airbag System If an airbag inflates, you will need to replace airbag system parts. The airbag system does not need Parts after a Crash See your dealer for service. regularly scheduled maintenance If the airbag readiness light stays on or replacement. Make sure the airbag readiness light is working. { WARNING after the vehicle is started or comes See Airbag Readiness Light on A crash can damage the on when you are driving, the airbag page 5‑18 for more information. airbag systems in the vehicle. system may not work properly. A damaged airbag system may Have the vehicle serviced right Notice: If an airbag covering is away. See Airbag Readiness Light damaged, opened, or broken, the not work properly and may on page 5‑18 for more information. airbag may not work properly. not protect you and your Do not open or break the airbag passenger(s) in a crash, resulting coverings. If there are any in serious injury or even death. opened or broken airbag covers, To help make sure the airbag have the airbag covering and/or systems are working properly airbag module replaced. For the after a crash, have them location of the airbags, see inspected and any necessary Where Are the Airbags? on replacements made as soon page 3‑20. See your dealer for as possible. service.
  • 86. Chevrolet Express Owner Manual - 2012 Black plate (38,1) 3-38 Seats and Restraints Child Restraints Use a booster seat with a lap-shoulder belt until the child Q: What is the proper way to wear safety belts? passes the fit test below: Older Children A: An older child should wear a . Sit all the way back on the seat. lap-shoulder belt and get the Do the knees bend at the seat additional restraint a shoulder edge? If yes, continue. If no, belt can provide. The shoulder return to the booster seat. belt should not cross the face or . Buckle the lap-shoulder belt. neck. The lap belt should fit Does the shoulder belt rest on snugly below the hips, just the shoulder? If yes, continue. touching the top of the thighs. If no, try using the rear safety This applies belt force to the belt comfort guide. See “Rear childs pelvic bones in a crash. Safety Belt Comfort Guides” It should never be worn over the under Lap-Shoulder Belt on abdomen, which could cause page 3‑11 for more information. severe or even fatal internal If the shoulder belt still does not injuries in a crash. rest on the shoulder, then return Also see “Rear Safety Belt Comfort Older children who have outgrown to the booster seat. Guides” under Lap-Shoulder Belt on booster seats should wear the . Does the lap belt fit low and page 3‑11. vehicle safety belts. snug on the hips, touching the According to accident statistics, The manufacturers instructions that thighs? If yes, continue. If no, children and infants are safer when come with the booster seat state return to the booster seat. properly restrained in a child the weight and height limitations for . Can proper safety belt fit be restraint system or infant restraint that booster. maintained for the length of the system secured in a rear seating trip? If yes, continue. If no, position. return to the booster seat.
  • 87. Chevrolet Express Owner Manual - 2012 Black plate (39,1) Seats and Restraints 3-39 In a crash, children who are not buckled up can strike other people WARNING (Continued) who are buckled up, or can be thrown out of the vehicle. Older The child might also slide under children need to use safety belts the lap belt. The belt force would properly. then be applied right on the abdomen. That could cause serious or fatal injuries. The { WARNING shoulder belt should go over the Never do this. shoulder and across the chest. Never allow two children to wear the same safety belt. The safety belt cannot properly spread the impact forces. In a crash, the two { WARNING children can be crushed together Never do this. and seriously injured. A safety belt must be used by only one Never allow a child to wear the person at a time. safety belt with the shoulder belt behind their back. A child can be seriously injured by not wearing the lap-shoulder belt properly. In a crash, the child would not be restrained by the shoulder belt. The child could move too far forward increasing the chance of head and neck injury. (Continued)
  • 88. Chevrolet Express Owner Manual - 2012 Black plate (40,1) 3-40 Seats and Restraints Infants and Young Airbags plus lap‐shoulder belts offer WARNING (Continued) protection for adults and older Children children, but not for young children Everyone in a vehicle needs and infants. Neither the vehicles For example, in a crash at only protection! This includes infants and safety belt system nor its airbag 40 km/h (25 mph), a 5.5 kg (12 lb) all other children. Neither the system is designed for them. Every infant will suddenly become a distance traveled nor the age and time infants and young children ride 110 kg (240 lb) force on a size of the traveler changes the in vehicles, they should have the persons arms. An infant should need, for everyone, to use safety protection provided by appropriate be secured in an appropriate restraints. In fact, the law in every child restraints. restraint. state in the United States and in Children who are not restrained every Canadian province says properly can strike other people, children up to some age must be or can be thrown out of the vehicle. restrained while in a vehicle. { WARNING { WARNING Never do this. Children can be seriously injured or strangled if a shoulder belt is Never hold an infant or a child wrapped around their neck and while riding in a vehicle. Due to the safety belt continues to crash forces, an infant or a child tighten. Never leave children will become so heavy it is not unattended in a vehicle and never possible to hold it during a crash. allow children to play with the (Continued) safety belts.
  • 89. Chevrolet Express Owner Manual - 2012 Black plate (41,1) Seats and Restraints 3-41 For most basic types of child { WARNING restraints, there are many different models available. When Never do this. purchasing a child restraint, be Children who are up against, sure it is designed to be used in or very close to, any airbag when a motor vehicle. If it is, the it inflates can be seriously injured restraint will have a label saying or killed. Never put a rear-facing that it meets federal motor child restraint in the right front vehicle safety standards. seat. Secure a rear-facing child The restraint manufacturers restraint in a rear seat. It is also instructions that come with the better to secure a forward-facing restraint state the weight and child restraint in a rear seat. If you Q: What are the different types of height limitations for a particular must secure a forward-facing add-on child restraints? child restraint. In addition, there child restraint in the right front are many kinds of restraints A: Add-on child restraints, which seat, always move the front available for children with are purchased by the vehicle passenger seat as far back as it special needs. owner, are available in four basic will go. types. Selection of a particular restraint should take into consideration not only the childs weight, height, and age but also whether or not the restraint will be compatible with the motor vehicle in which it will be used.
  • 90. Chevrolet Express Owner Manual - 2012 Black plate (42,1) 3-42 Seats and Restraints Child Restraint Systems { WARNING { WARNING To reduce the risk of neck and A young childs hip bones are still head injury during a crash, infants so small that the vehicles regular need complete support. This is safety belt may not remain low on because an infants neck is not the hip bones, as it should. fully developed and its head Instead, it may settle up around weighs so much compared with the childs abdomen. In a crash, the rest of its body. In a crash, an the belt would apply force on a infant in a rear-facing child body area that is unprotected by restraint settles into the restraint, any bony structure. This alone so the crash forces can be could cause serious or fatal distributed across the strongest injuries. To reduce the risk of part of an infants body, the back serious or fatal injuries during a (A) Rear‐Facing Infant Seat and shoulders. Infants should crash, young children should A rear-facing infant seat (A) always be secured in rear-facing always be secured in appropriate provides restraint with the seating child restraints. child restraints. surface against the back of the infant. The harness system holds the infant in place and, in a crash, acts to keep the infant positioned in the restraint.
  • 91. Chevrolet Express Owner Manual - 2012 Black plate (43,1) Seats and Restraints 3-43 Securing an Add-On Child Restraint in the Vehicle { WARNING A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle. Secure the child restraint properly in the vehicle using the vehicle safety belt or LATCH system, following the (B) Forward-Facing Child Seat (C) Booster Seats instructions that came with that A forward-facing child seat (B) A booster seat (C) is a child restraint child restraint and the instructions provides restraint for the childs designed to improve the fit of the in this manual. body with the harness. vehicles safety belt system. A booster seat can also help a To help reduce the chance of injury, child to see out the window. the child restraint must be secured in the vehicle. Child restraint systems must be secured in vehicle seats by lap belts or the lap belt portion of a lap-shoulder belt, or by the LATCH system. See Lower Anchors and Tethers for Children (LATCH System) on page 3‑46 for more information.
  • 92. Chevrolet Express Owner Manual - 2012 Black plate (44,1) 3-44 Seats and Restraints Children can be endangered in a In some areas of the United States Securing the Child Within the crash if the child restraint is not and Canada, Certified Child Child Restraint properly secured in the vehicle. Passenger Safety Technicians (CPSTs) are available to inspect When securing an add-on child and demonstrate how to correctly { WARNING restraint, refer to the instructions that come with the restraint which use and install child restraints. A child can be seriously injured or may be on the restraint itself or in a In the U.S., refer to the killed in a crash if the child is not booklet, or both, and to this manual. National Highway Traffic Safety properly secured in the child The child restraint instructions are Administration (NHTSA) website to restraint. Secure the child important, so if they are not locate the nearest child safety seat properly following the instructions available, obtain a replacement inspection station. For CPST that came with that child restraint. copy from the manufacturer. availability in Canada, check with Transport Canada or the Provincial Keep in mind that an unsecured Ministry of Transportation office. child restraint can move around in a collision or sudden stop and injure people in the vehicle. Be sure to properly secure any child restraint in the vehicle — even when no child is in it.
  • 93. Chevrolet Express Owner Manual - 2012 Black plate (45,1) Seats and Restraints 3-45 Where to Put the Restraints (Front Seat-Airbag On/Off WARNING (Continued) Switch) on page 3‑58 for more Restraint information, including important According to accident statistics, safety information. Even if the passenger sensing children and infants are safer system or airbag switch has A label on the sun visor says, turned off the right front when properly restrained in a “Never put a rear-facing child seat in child restraint system or infant passenger frontal airbag, no the front.” This is because the risk to system is fail-safe. No one can restraint system secured in a the rear-facing child is so great, rear seating position. guarantee that an airbag will not if the airbag deploys. deploy under some unusual We recommend that children and circumstance, even though it child restraints be secured in a rear seat, including: an infant or a child { WARNING is turned off. riding in a rear-facing child restraint; A child in a rear-facing child Secure rear-facing child a child riding in a forward-facing restraint can be seriously restraints in a rear seat, even if child seat; an older child riding in a injured or killed if the right front the airbag is off. If you secure a booster seat; and children, who are passenger airbag inflates. forward-facing child restraint in large enough, using safety belts. This is because the back of the the right front seat, always move If a child restraint is secured in the rear-facing child restraint would the front passenger seat as far right front passenger seat, and there be very close to the inflating back as it will go. It is better to is a switch on the instrument panel airbag. A child in a forward-facing secure the child restraint in a to manually turn off the right front child restraint can be seriously rear seat. passenger airbag. See Airbag injured or killed if the right front On-Off Switch on page 3‑26 and passenger airbag inflates and the When securing a child restraint in Securing Child Restraints (Rear passenger seat is in a forward a rear seating position, study the Seat Position) on page 3‑53 or position. instructions that came with the Securing Child Restraints (Front (Continued) child restraint to make sure it is Seat-Passenger Sensing System) compatible with this vehicle. on page 3‑55 or Securing Child
  • 94. Chevrolet Express Owner Manual - 2012 Black plate (46,1) 3-46 Seats and Restraints Child restraints and booster seats Keep in mind that an unsecured When installing a child restraint with vary considerably in size, and some child restraint can move around in a a top tether, you must also use may fit in certain seating positions collision or sudden stop and injure either the lower anchors or the better than others. Always make people in the vehicle. Be sure to safety belts to properly secure the sure the child restraint is properly properly secure any child restraint in child restraint. A child restraint must secured. the vehicle — even when no child never be installed using only the top Depending on where you place the is in it. tether strap and anchor. child restraint and the size of the In order to use the LATCH system child restraint, you may not be able Lower Anchors and in your vehicle, you need a child to access adjacent safety belt Tethers for Children restraint that has LATCH assemblies or LATCH anchors for (LATCH System) attachments. The child restraint additional passengers or child manufacturer will provide you with restraints. Adjacent seating The LATCH system holds a child instructions on how to use the child positions should not be used if the restraint during driving or in a crash. restraint and its attachments. child restraint prevents access to or This system is designed to make The following explains how to attach interferes with the routing of the installation of a child restraint easier. a child restraint with these safety belt. The LATCH system uses anchors in attachments in your vehicle. the vehicle and attachments on the If the vehicle does not have a child restraint that are made for use Not all vehicle seating positions or rear seat that will accommodate with the LATCH system. child restraints have lower anchors a rear-facing child restraint, a and attachments or top tether rear-facing child restraint should not Make sure that a LATCH-compatible anchors and attachments. be installed in the vehicle, even if child restraint is properly installed the airbag is off. using the anchors, or use the vehicles safety belts to secure the Wherever a child restraint is restraint, following the instructions installed, be sure to secure the that came with that restraint, and child restraint properly. also the instructions in this manual.
  • 95. Chevrolet Express Owner Manual - 2012 Black plate (47,1) Seats and Restraints 3-47 Lower Anchors Top Tether Anchor Your child restraint may have a single tether (A) or a dual tether (C). Either will have a single attachment (B) to secure the top tether to the anchor. Some child restraints that have a top tether are designed for use with or without the top tether being attached. Others require the top tether always to be attached. In Canada, the law requires that Lower anchors (A) are metal bars A top tether (A, C) anchors the top forward-facing child restraints have built into the vehicle. There are two of the child restraint to the vehicle. a top tether, and that the tether be lower anchors for each LATCH A top tether anchor is built into the attached. Be sure to read and follow seating position that will vehicle. The top tether the instructions for your child accommodate a child restraint with attachment (B) on the child restraint restraint. lower attachments (B). connects to the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash.
  • 96. Chevrolet Express Owner Manual - 2012 Black plate (48,1) 3-48 Seats and Restraints Lower Anchor and Top Tether Do not install three child restraints in Anchor Locations the same row at the same time and never install two top tethers using the same top tether anchor. Second, Third, and Fourth Row with Three-Passenger Second, Third, and Fourth Row Seat — Passenger Van with Three-Passenger Seat There are two top tether anchors in Front Passenger Position the second‐, third‐, and fourth-row i (Top Tether Anchor): Seating positions with top tether anchors. i (Top Tether Anchor): Seating three-passenger seats. To install a positions with top tether anchors. child restraint in the rear driver-side j (Lower Anchor): Seating seating positions, use anchor positions with two lower anchors. The second, third, and fourth row point (A). To install a child restraint with three-passenger seats have in the rear passenger-side seating See the information following for exposed metal lower anchors installing a child restraint with a positions, use anchor point (B). located in the crease between the To install a child restraint in the rear top tether in the second, third, and seatback and the seat cushion. fourth row center positions. center seating positions, use anchor point (B). Never install two top tethers using the same top tether anchor.
  • 97. Chevrolet Express Owner Manual - 2012 Black plate (49,1) Seats and Restraints 3-49 If the vehicle is equipped with a Do not secure a child restraint in a four-passenger fourth‐ or fifth-row position without a top tether anchor seat, it does not have upper or if a national or local law requires lower anchors. If a child restraint is that the top tether be attached, or if placed in the four-passenger fourth the instructions that come with the or fifth-row seat, it must be secured child restraint say that the top tether using the vehicle safety belts. See must be attached. “Rear Seat Position” under Securing According to accident statistics, Child Restraints (Rear Seat children and infants are safer when Position) on page 3‑53 or Securing properly restrained in a child Child Restraints (Front restraint system or infant restraint Seat-Passenger Sensing System) system secured in a rear seating on page 3‑55 or Securing Child Front Passenger Position position. See Where to Put the Restraints (Front Seat-Airbag On/Off Restraint on page 3‑45 for Switch) on page 3‑58 for more There is a top tether anchor for the front passenger position with a front additional information. information. passenger seat. The anchor is located at the rear of the seat cushion on the right front passenger seat.
  • 98. Chevrolet Express Owner Manual - 2012 Black plate (50,1) 3-50 Seats and Restraints Securing a Child Restraint Notice: Do not let the LATCH Designed for the LATCH WARNING (Continued) attachments rub against the System vehicle’s safety belts. This may restraint to a single anchor could damage these parts. If necessary, cause the anchor or attachment move buckled safety belts to { WARNING to come loose or even break avoid rubbing the LATCH during a crash. A child or others attachments. If a LATCH-type child restraint is could be injured. To reduce the not attached to anchors, the child risk of serious or fatal injuries Do not fold the empty rear seat restraint will not be able to protect with a safety belt buckled. This during a crash, attach only the child correctly. In a crash, the could damage the safety belt or one child restraint per anchor. child could be seriously injured or the seat. Unbuckle and return the killed. Install a LATCH-type child safety belt to its stowed position, restraint properly using the before folding the seat. anchors, or use the vehicle safety { WARNING 1. Attach and tighten the lower belts to secure the restraint, attachments to the lower following the instructions that Children can be seriously injured anchors. If the child restraint came with the child restraint and or strangled if a shoulder belt is does not have lower the instructions in this manual. wrapped around their neck and attachments or the desired the safety belt continues to seating position does not have tighten. Buckle any unused safety lower anchors, secure the child belts behind the child restraint so restraint with the top tether and { WARNING children cannot reach them. Pull the safety belts. Refer to your the shoulder belt all the way out child restraint manufacturer Do not attach more than one child of the retractor to set the lock, instructions and the instructions restraint to a single anchor. if the vehicle has one, after the in this manual. Attaching more than one child child restraint has been installed. (Continued)
  • 99. Chevrolet Express Owner Manual - 2012 Black plate (51,1) Seats and Restraints 3-51 1.1. Find the lower anchors for For the center seating the desired seating positions, use anchor position. point (B). Never install two 1.2. Put the child restraint on top tethers using the same the seat. top tether anchor. 1.3. Attach and tighten the lower 2.3. Route and tighten the top attachments on the child tether according to your restraint to the lower child restraint instructions anchors. and the following instructions: If the position you are using 2. If the child restraint manufacturer does not have a headrest recommends that the top tether or head restraint and you be attached, attach and tighten are using a dual tether, the top tether to the top tether route the tether over anchor, if equipped. Refer to the the seatback. child restraint instructions and the following steps: 2.1. Find the top tether anchor. 2.2. For the second, third, and fourth row with If the position you are using three-passenger seats only, does not have a headrest in the rear driver-side or head restraint and you seating positions, use are using a single tether, anchor point (A). For the route the tether over the rear passenger-side seating seatback. positions, use anchor point (B).
  • 100. Chevrolet Express Owner Manual - 2012 Black plate (52,1) 3-52 Seats and Restraints Replacing LATCH System Parts After a Crash { WARNING A crash can damage the LATCH system in the vehicle. A damaged LATCH system may not properly secure the child restraint, resulting in serious injury or even death in a crash. To help make sure the LATCH system is If the position you are using If the position you are using working properly after a crash, has an integrated headrest has an integrated headrest see your dealer to have the or head restraint and you or head restraint and you are using a dual tether, are using a single tether, system inspected and any route the tether around the route the tether over the necessary replacements made as headrest or head restraint. headrest or head restraint. soon as possible. 3. Before placing a child in the child restraint, make sure it is If the vehicle has the LATCH system securely held in place. To check, and it was being used during a grasp the child restraint at the crash, new LATCH system parts LATCH path and attempt to may be needed. move it side to side and back New parts and repairs may be and forth. There should be no necessary even if the LATCH more than 2.5 cm (1 in) of system was not being used at the movement for proper installation. time of the crash.
  • 101. Chevrolet Express Owner Manual - 2012 Black plate (53,1) Seats and Restraints 3-53 Securing Child Restraints In Canada, the law requires that forward-facing child restraints have (Rear Seat Position) a top tether, and that the tether be When securing a child restraint in a attached. rear seating position, study the If the child restraint does not have instructions that came with the child the LATCH system, you will be restraint to make sure it is using the safety belt to secure the compatible with this vehicle. child restraint in this position. If the child restraint has the LATCH Be sure to follow the instructions system, see Lower Anchors and that came with the child restraint. Tethers for Children (LATCH Secure the child in the child restraint System) on page 3‑46 for how and when and as the instructions say. where to install the child restraint If more than one child restraint 3. Push the latch plate into the using LATCH. If a child restraint is needs to be installed in the rear buckle until it clicks. secured in the vehicle using a seat, be sure to read Where to Put Position the release button on safety belt and it uses a top tether, the Restraint on page 3‑45. the buckle so that the safety belt see Lower Anchors and Tethers for 1. Put the child restraint on could be quickly unbuckled if Children (LATCH System) on the seat. necessary. page 3‑46 for top tether anchor locations. 2. Pick up the latch plate, and run Do not secure a child seat in a the lap and shoulder portions of position without a top tether anchor the vehicle safety belt through or if a national or local law requires around the restraint. The child that the top tether be anchored, or if restraint instructions will show the instructions that come with the you how. child restraint say that the top strap must be anchored.
  • 102. Chevrolet Express Owner Manual - 2012 Black plate (54,1) 3-54 Seats and Restraints 6. If the child restraint has a top tether, follow the child restraint manufacturers instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) on page 3‑46 for more information. 7. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint at the 4. Pull the shoulder belt all the way 5. To tighten the belt, push down safety belt path and attempt to out of the retractor to set the on the child restraint, pull the move it side to side and back lock. When the retractor lock is shoulder portion of the belt to and forth. When the child set, the belt can be tightened but tighten the lap portion of the belt, restraint is properly installed, not pulled out of the retractor. and feed the shoulder belt back there should be no more than into the retractor. When installing 2.5 cm (1 in) of movement. a forward-facing child restraint, it To remove the child restraint, may be helpful to use your knee unbuckle the vehicle safety belt and to push down on the child let it return to the stowed position. restraint as you tighten the belt. If the top tether is attached to a top Try to pull the belt out of the tether anchor, disconnect it. retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 4 and 5.
  • 103. Chevrolet Express Owner Manual - 2012 Black plate (55,1) Seats and Restraints 3-55 Securing Child Restraints (Front Seat-Passenger { WARNING WARNING (Continued) Sensing System) A child in a rear-facing child Secure rear-facing child restraints restraint can be seriously injured in a rear seat, even if the This vehicle has airbags. A rear or killed if the right front airbag is off. If you secure a seat is a safer place to secure a passenger airbag inflates. forward-facing child restraint in forward-facing child restraint. This is because the back of the the right front seat, always move See Where to Put the Restraint on rear-facing child restraint would the front passenger seat as far page 3‑45. be very close to the inflating back as it will go. It is better to On vehicles with a passenger airbag. A child in a forward-facing secure the child restraint in a sensing system, the system is child restraint can be seriously rear seat. designed to turn off the right front injured or killed if the right front passenger frontal airbag under See Passenger Sensing System passenger airbag inflates and the on page 3‑30 for additional certain conditions. See Passenger passenger seat is in a forward Sensing System on page 3‑30 and information. position. Passenger Airbag Status Indicator on page 5‑20 for more information, Even if the passenger sensing If the vehicle does not have a including important safety system has turned off the right rear seat that will accommodate information. front passenger frontal airbag, no a rear-facing child restraint, a A label on the sun visor says, system is fail-safe. No one can rear-facing child restraint should not “Never put a rear-facing child seat in guarantee that an airbag will not be installed in the vehicle, even if the front.” This is because the risk to deploy under some unusual the airbag is off. the rear-facing child is so great, circumstance, even though it is if the airbag deploys. turned off. (Continued)
  • 104. Chevrolet Express Owner Manual - 2012 Black plate (56,1) 3-56 Seats and Restraints If the child restraint has the LATCH You will be using the lap-shoulder system, see Lower Anchors and belt to secure the child restraint in Tethers for Children (LATCH this position. Follow the instructions System) on page 3‑46 for how and that came with the child restraint. where to install the child restraint 1. Move the seat as far back as it using LATCH. If a child restraint is will go before securing the secured using a safety belt and it forward-facing child restraint. uses a top tether, see Lower Anchors and Tethers for Children When the passenger sensing (LATCH System) on page 3‑46 for system has turned off the right top tether anchor locations. front passenger frontal airbag, the off indicator on the Do not secure a child seat in a passenger airbag status position without a top tether anchor indicator should light and stay 4. Push the latch plate into the if a national or local law requires lit when the vehicle is started. buckle until it clicks. that the top tether be anchored, or if See Passenger Airbag Status the instructions that come with the Position the release button on Indicator on page 5‑20. the buckle so that the safety belt child restraint say that the top strap must be anchored. 2. Put the child restraint on could be quickly unbuckled if the seat. necessary. In Canada, the law requires that forward-facing child restraints have 3. Pick up the latch plate, and run a top tether, and that the tether the lap and shoulder portions of be attached. the vehicles safety belt through or around the restraint. The child restraint instructions will show you how.
  • 105. Chevrolet Express Owner Manual - 2012 Black plate (57,1) Seats and Restraints 3-57 7. If the vehicle does not have a rear seat and the child restraint has a top tether, follow the child restraint manufacturers instructions regarding the use of the top tether. See Lower Anchors and Tethers for Children (LATCH System) on page 3‑46 for more information. 8. Before placing a child in the child restraint, make sure it is securely held in place. To check, 5. Pull the shoulder belt all the way 6. To tighten the belt, push down grasp the child restraint at the out of the retractor to set the on the child restraint, pull the safety belt path and attempt to lock. When the retractor lock is shoulder portion of the belt to move it side to side and back set, the belt can be tightened but tighten the lap portion of the belt, and forth. When the child not pulled out of the retractor. and feed the shoulder belt back restraint is properly installed, into the retractor. When installing there should be no more than a forward-facing child restraint, it 2.5 cm (1 in) of movement. may be helpful to use your knee If the airbag is off, the off indicator to push down on the child in the passenger airbag status restraint as you tighten the belt. indicator will come on and stay on Try to pull the belt out of the when the vehicle is started. retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 5 and 6.
  • 106. Chevrolet Express Owner Manual - 2012 Black plate (58,1) 3-58 Seats and Restraints If the child restraint has been See Airbag On-Off Switch on installed and the on indicator is lit, page 3‑26 for more information, WARNING (Continued) see “If the On Indicator is Lit for a including important safety Child Restraint” under Passenger information. Even if the airbag switch has Sensing System on page 3‑30 for turned off the right front A label on the sun visor says, passenger frontal airbag, no more information. “Never put a rear-facing child seat in system is fail-safe. No one can To remove the child restraint, the front.” This is because the risk to guarantee that an airbag will not unbuckle the vehicle safety belt and the rear-facing child is so great, deploy under some unusual let it return to the stowed position. if the airbag deploys. circumstance, even though it is If the top tether is attached to a top turned off. tether anchor, disconnect it. { WARNING Secure rear-facing child A child in a rear-facing child restraints in a rear seat, even if Securing Child Restraints restraint can be seriously injured the airbag is off. If you secure a (Front Seat-Airbag On/Off or killed if the right front forward-facing child restraint in Switch) passenger airbag inflates. the right front seat, always move This is because the back of the the front passenger seat as far This vehicle has airbags. A rear seat is a safer place to secure a rear-facing child restraint would back as it will go. It is better to forward-facing child restraint. be very close to the inflating secure the child restraint in a See Where to Put the Restraint on airbag. A child in a forward-facing rear seat. page 3‑45. child restraint can be seriously injured or killed if the right front On vehicles with an airbag on/off passenger airbag inflates and the switch, you can use this feature to passenger seat is in a forward turn off the right front passenger frontal airbag. The switch is located position. on the instrument panel. (Continued)
  • 107. Chevrolet Express Owner Manual - 2012 Black plate (59,1) Seats and Restraints 3-59 If the vehicle does not have a rear Do not secure a child seat in a { WARNING seat that will accommodate a position without a top tether anchor rear-facing child restraint, a if a national or local law requires If the airbag readiness light rear-facing child restraint should not that the top tether be anchored, or if ever comes on and stays on, it be installed in the vehicle, even if the instructions that come with the means that something may be the airbag is off. child restraint say that the top strap wrong with the airbag system. must be anchored. For example, the right front If the child restraint has the LATCH passenger airbag could inflate system, see Lower Anchors and In Canada, the law requires that Tethers for Children (LATCH forward-facing child restraints have even though the airbag on-off System) on page 3‑46 for how and a top tether, and that the tether be switch is turned off. where to install the child restraint attached. To help avoid injury to yourself or using LATCH. If a child restraint is others, have the vehicle serviced secured using a safety belt and it right away. See Airbag Readiness uses a top tether, see Lower Light on page 5‑18 for more Anchors and Tethers for Children information, including important (LATCH System) on page 3‑46 for safety information. top tether anchor locations.
  • 108. Chevrolet Express Owner Manual - 2012 Black plate (60,1) 3-60 Seats and Restraints You will be using the lap-shoulder 3. Pick up the latch plate, and run belt to secure the child restraint in the lap and shoulder portions of this position. Follow the instructions the vehicle safety belt through or that came with the child restraint. around the restraint. The child 1. Move the seat as far back as it restraint instructions will show will go before securing the you how. forward-facing child restraint. If you have no other choice but to install a rear-facing child restraint in this seat, make sure the airbag is off once the child restraint has been installed. 5. Pull the shoulder belt all the way When the airbag off switch out of the retractor to set the has turned off the right front lock. When the retractor lock is passenger frontal airbag, the off set, the belt can be tightened but indicator in the airbag off light not pulled out of the retractor. should light and stay lit when the vehicle is started. See Airbag On-Off Light on page 5‑18. 4. Push the latch plate into the 2. Put the child restraint on buckle until it clicks. the seat. Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary.
  • 109. Chevrolet Express Owner Manual - 2012 Black plate (61,1) Seats and Restraints 3-61 7. If the vehicle does not have a To remove the child restraint, rear seat and the child restraint unbuckle the vehicle safety belt and has a top tether, follow the let it return to the stowed position. child restraint manufacturers If the top tether is attached to a instructions regarding the use top tether anchor, disconnect it. of the top tether. See Lower Anchors and Tethers for If you turned the airbag off with the Children (LATCH System) on switch, turn on the right front page 3‑46 for more information. passenger airbag when you remove the child restraint from the vehicle 8. Before placing a child in the unless the person who will be sitting child restraint, make sure it is there is a member of a passenger securely held in place. To check, airbag risk group. See Airbag 6. To tighten the belt, push down grasp the child restraint at the On-Off Switch on page 3‑26 for on the child restraint, pull the safety belt path and attempt to more information, including shoulder portion of the belt to move it side to side and back important safety information. tighten the lap portion of the belt, and forth. When the child and feed the shoulder belt back restraint is properly installed, into the retractor. When installing there should be no more than a forward-facing child restraint, it 2.5 cm (1 in) of movement. may be helpful to use your knee to push down on the child restraint as you tighten the belt. Try to pull the belt out of the retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 5 and 6.
  • 110. Chevrolet Express Owner Manual - 2012 Black plate (62,1) 3-62 Seats and Restraints 2 NOTES
  • 111. Chevrolet Express Owner Manual - 2012 Black plate (1,1) Storage 4-1 Storage Storage Compartments Storage Compartments Front Storage . . . . . . . . . . . . . . . . . 4-1 Front Storage This vehicle may have a front storage compartment. It is located at the center of the instrument panel extension, by the floor. To open the compartment, pull up on the latch. The compartment will open automatically. Storage compartments may also be included on the inside of each front door.
  • 112. Chevrolet Express Owner Manual - 2012 Black plate (2,1) 4-2 Storage 2 NOTES
  • 113. Chevrolet Express Owner Manual - 2012 Black plate (1,1) Instruments and Controls 5-1 Instruments and Voltmeter Gauge . . . . . . . . . . . . . 5-16 Safety Belt Reminders . . . . . . . 5-17 Vehicle Messages Vehicle Messages . . . . . . . . . . . 5-34 Controls Airbag Readiness Light . . . . . . 5-18 Airbag On-Off Light . . . . . . . . . . 5-18 Battery Voltage and Charging Messages . . . . . . . . . . . . . . . . . . 5-34 Passenger Airbag Status Brake System Messages . . . . 5-34 Controls Indicator . . . . . . . . . . . . . . . . . . . . 5-20 Compass Messages . . . . . . . . . 5-34 Steering Wheel Adjustment . . . 5-2 Charging System Light . . . . . . 5-20 Door Ajar Messages . . . . . . . . . 5-35 Steering Wheel Controls . . . . . . 5-2 Malfunction Engine Cooling System Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Indicator Lamp . . . . . . . . . . . . . 5-21 Messages . . . . . . . . . . . . . . . . . . 5-36 Windshield Wiper/Washer . . . . . 5-5 Brake System Warning Engine Oil Messages . . . . . . . . 5-37 Compass . . . . . . . . . . . . . . . . . . . . . 5-6 Light . . . . . . . . . . . . . . . . . . . . . . . 5-23 Engine Power Messages . . . . 5-37 Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Antilock Brake System (ABS) Fuel System Messages . . . . . . 5-38 Power Outlets . . . . . . . . . . . . . . . 5-10 Warning Light . . . . . . . . . . . . . . 5-24 Key and Lock Messages . . . . . 5-38 Cigarette Lighter . . . . . . . . . . . . . 5-10 Tow/Haul Mode Light . . . . . . . . 5-25 Lamp Messages . . . . . . . . . . . . . 5-38 Ashtrays . . . . . . . . . . . . . . . . . . . . . 5-11 StabiliTrak® OFF Light . . . . . . . 5-25 Ride Control System Traction Control System Messages . . . . . . . . . . . . . . . . . . 5-38 Warning Lights, Gauges, and (TCS)/StabiliTrak® Light . . . . 5-26 Airbag System Messages . . . . 5-40 Indicators Tire Pressure Light . . . . . . . . . . 5-26 Anti-theft Alarm System Warning Lights, Gauges, and Engine Oil Pressure Light . . . . 5-27 Messages . . . . . . . . . . . . . . . . . . 5-40 Indicators . . . . . . . . . . . . . . . . . . . 5-11 Security Light . . . . . . . . . . . . . . . . 5-27 Service Vehicle Messages . . . 5-40 Instrument Cluster . . . . . . . . . . . 5-12 High-Beam On Light . . . . . . . . . 5-28 Tire Messages . . . . . . . . . . . . . . . 5-41 Speedometer . . . . . . . . . . . . . . . . 5-13 Cruise Control Light . . . . . . . . . 5-28 Transmission Messages . . . . . 5-42 Odometer . . . . . . . . . . . . . . . . . . . . 5-13 Vehicle Reminder Trip Odometer . . . . . . . . . . . . . . . 5-13 Information Displays Messages . . . . . . . . . . . . . . . . . . 5-42 Fuel Gauge . . . . . . . . . . . . . . . . . . 5-14 Driver Information Engine Oil Pressure Center (DIC) . . . . . . . . . . . . . . . 5-28 Vehicle Personalization Gauge . . . . . . . . . . . . . . . . . . . . . . 5-15 Vehicle Personalization . . . . . . 5-42 Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-16
  • 114. Chevrolet Express Owner Manual - 2012 Black plate (2,1) 5-2 Instruments and Controls Controls To adjust the steering wheel: Steering Wheel Controls 1. Pull the lever to move the Steering Wheel steering wheel up or down into a comfortable position. Adjustment 2. Release the lever to lock the steering wheel in place. Do not adjust the steering wheel while driving. If available, some audio controls can be adjusted at the steering wheel. For vehicles with a tilt steering See Cruise Control on page 9‑37 for wheel, the lever is located on the more information on other steering left side of the steering column. wheel control.
  • 115. Chevrolet Express Owner Manual - 2012 Black plate (3,1) Instruments and Controls 5-3 w (Next): Press to go to the Radio Selecting Tracks on an iPod or next favorite radio station, track To select preset or favorite radio USB Device on a CD, or folder on an iPod® or stations: 1. Press and hold w or c / x USB device. Press and release w or c / x to while listening to a song until the c / x (Previous/End): Press to go to the next or previous radio contents of the current folder go to the previous favorite radio display on the radio display. station stored as a preset or station, track on a CD, or folder on an iPod® or USB device. Also press favorite. 2. Press and release w or c / x to reject an incoming call, or end a CD to scroll up or down the list, then current call. press and hold w, or press ¨ to To select tracks on a CD: play the highlighted track. Press and release w or c / x to go to the next or previous track.
  • 116. Chevrolet Express Owner Manual - 2012 Black plate (4,1) 5-4 Instruments and Controls Navigating Folders on an iPod or b / g (Push to Talk): Press to Press ¨ to select a track or a folder USB Device silence the vehicle speakers only. when navigating folders on an iPod 1. Press and hold w or c / x Press again to turn the sound on. or USB device. while listening to a song until the For vehicles with Bluetooth or While listening to a CD, press and contents of the current folder OnStar® systems, press and hold hold ¨ to quickly move forward display on the radio display. for longer than two seconds to through the tracks. Release to interact with those systems. See stop on the desired track. 2. Press and hold c / x to go Bluetooth on page 7‑24 and OnStar back to the previous folder list. Overview on page 14‑1 for more +e: Press to increase volume. 3. Press and release w or c / x information. −e: Press to decrease volume. to scroll up or down the list. SRCE (Source/Voice Recognition): Press to switch . To select a folder, press between the radio and CD, and Horn and hold w, or press ¨ for equipped vehicles, the front Press the horn symbol in the middle when the folder is auxiliary. of the steering wheel to sound highlighted. the horn. . ¨ (Seek): Press to go to the To go back further in next radio station while in AM, the folder list, press and FM, or XM™. hold c / x. For vehicles with a CD Player or USB port: Press ¨ to go to the next track or chapter while sourced to the CD.
  • 117. Chevrolet Express Owner Manual - 2012 Black plate (5,1) Instruments and Controls 5-5 Windshield Wiper/Washer 6 (Adjustable Interval Wipes): Windshield Washer Use to adjust the delay time The windshield wiper paddle is between wipes. Turn the band up located on top of the multifunction for more frequent wipes or down for lever. less frequent wipes. L (Washer Fluid): Push the d (Low Speed): Slow wipes. paddle to spray washer fluid on the a (High Speed): Fast wipes. windshield. The wipers will clear the window and then either stop or The windshield wiper control is 9 (Off): Use to turn the return to the preset speed. located on the multifunction lever on wipers off. the left side of the steering wheel. When driving during the day and the wipers are activated, the head { WARNING Turn the band with N on it to select lamps automatically turn on after In freezing weather, do not use the wiper speed. completing eight wipe cycles. the washer until the windshield is 8 (Mist): Use for a single wipe. Clear ice and snow from the wiper warmed. Otherwise the washer Hold the band on z, then release. blades before using them. If frozen fluid can form ice on the For several wipes, hold the band to the windshield, carefully loosen or windshield, blocking your vision. on z longer. thaw them. Damaged blades should be replaced.
  • 118. Chevrolet Express Owner Manual - 2012 Black plate (6,1) 5-6 Instruments and Controls Compass Compass variance is the difference between the earths magnetic north This vehicle may have a compass in and true geographic north. If the the Driver Information Center (DIC). compass is not set to the zone Compass Zone where you live, the compass may give false readings. The compass Your dealer will set the correct zone must be set to the variance zone in for your location. which the vehicle is traveling. Under certain circumstances, To adjust for compass variance, use such as during a long distance the following procedure: cross-country trip or moving to a new state or province, it will be Compass Variance (Zone) necessary to compensate for Procedure 2. Find the vehicles current compass variance by resetting the 1. Do not set the compass zone location and variance zone zone through the DIC if the zone is when the vehicle is moving. number on the map. not set correctly. Only set it when the vehicle is in P (Park). Zones 1 through 15 are available. Press T until PRESS V TO 3. Press V to scroll through CHANGE COMPASS ZONE displays. and select the appropriate variance zone.
  • 119. Chevrolet Express Owner Manual - 2012 Black plate (7,1) Instruments and Controls 5-7 4. Press 3 until the vehicle If the DIC display does not show a Do not operate any switches heading, for example, N for heading, for example, N for North, such as window, climate North, is displayed in the DIC. or the heading does not change controls, seats, etc. during the after making turns, there may be a calibration procedure. 5. If calibration is necessary, strong magnetic field interfering with calibrate the compass. the compass. Such interference 2. Press T until PRESS V TO See “Compass Calibration may be caused by a magnetic CB or CALIBRATE COMPASS Procedure” following. cell phone antenna mount, a displays. Compass Calibration magnetic emergency light, magnetic 3. Press V to start the compass note pad holder, or any other The compass can be manually calibration. magnetic item. Turn off the vehicle, calibrated. Only calibrate the move the magnetic item, then turn 4. The DIC will display compass in a magnetically clean on the vehicle and calibrate the CALIBRATING: DRIVE IN and safe location, such as an open compass. CIRCLES. Drive the vehicle parking lot, where driving the in tight circles at less than vehicle in circles is not a danger. To calibrate the compass, use the 8 km/h (5 mph) to complete the It is suggested to calibrate away following procedure: calibration. The DIC will display from tall buildings, utility wires, Compass Calibration Procedure CALIBRATION COMPLETE manhole covers, or other industrial for a few seconds when the structures, if possible. 1. Before calibrating the compass, calibration is complete. The DIC make sure the compass zone is If CAL should ever appear in the display will then return to set to the variance zone in which DIC display, the compass should the vehicle is located. See PRESS V TO CALIBRATE be calibrated. “Compass Variance (Zone) COMPASS. Procedure” earlier in this section.
  • 120. Chevrolet Express Owner Manual - 2012 Black plate (8,1) 5-8 Instruments and Controls Clock 2. While either the hour or the To set the time and date, follow the minutes are flashing, turn the f instructions: AM/FM Radio with Optional CD knob, located on the upper right Player 1. Press H and the HR, MIN, MM, side of the radio, clockwise or DD, YYYY (hour, minute, month, If the vehicle has an AM/FM radio counterclockwise to increase or day, and year) displays. with an optional CD player, it has a decrease the time. While the H button for setting the time. With 12HR or 24HR time format is 2. Press the softkey located under these types of radios, the clock can flashing, turn the f knob any one of the tabs that you be set with either the radio turned want to change. Every time the clockwise or counterclockwise to on or off. softkey is pressed again, the select the default time settings. time or the date if selected, Set the time by following these 3. Press H again until the clock increases by one. steps: display stops flashing to set Another way to increase the time 1. Press H until the hour begins the currently displayed time; or date, is to press ¨ SEEK or flashing on display. Press this otherwise, the flashing stops after five seconds and the FWD (forward). button a second time and the minutes begin flashing on current time displayed is 3. To decrease, press © SEEK or display. automatically set. s REV. You can also turn the f MP3 Radio with a Single CD knob, located on the upper right Press H a third time and the side of the radio, to adjust the 12HR or 24HR time format Player selected setting. begins flashing. If the vehicle has a radio with a single CD (MP3) player, the radio has a H button for setting the time and date.
  • 121. Chevrolet Express Owner Manual - 2012 Black plate (9,1) Instruments and Controls 5-9 Changing the Time and Date MP3 Radio with a Six-Disc CD 3. To decrease, press © SEEK or Default Settings Player s REV, or turn the f knob, You can change the time default If the vehicle has a radio with a located on the upper right side of setting from 12 hours to 24 hours or six-disc CD player, the radio has a the radio, to adjust the selected change the date default setting from setting. MENU button instead of H to set month/day/year to day/month/year. the time and date. Changing the Time and Date To change the time or date default Default Settings To set the time and date, follow settings, follow these instructions: these instructions: To change the time default setting 1. Press H and then the softkey 1. Press the MENU button. Once from 12 hours to 24 hours or located under the forward arrow change the date default setting from the H option displays, press the that is currently displayed on month/day/year to day/month/year. softkey located under that tab. the radio screen until the time To change the time or date default The HR, MIN, MM, DD, YYYY 12H (hour) and 24H (hour), and settings, follow these instructions: (hour, minute, month, day, and the date MM/DD (month and year) displays. 1. Press the MENU button. Once day) and DD/MM (day and month) are displayed. 2. Press the softkey located under the H option displays, press any one of the tabs to change. the softkey located under the 2. Press the softkey located under Every time the softkey is forward arrow that is currently the desired option. pressed again, the time or the displayed on the radio screen 3. Press H again to apply the date if selected, increases until the 12H (hour) and selected default, or let the by one. 24H (hour), and the date screen time out. Another way to increase the time MM/DD (month and day) and DD/MM (day and month) or date, is to press ¨ SEEK or displays. FWD (forward). 2. Press the softkey located under the desired option.
  • 122. Chevrolet Express Owner Manual - 2012 Black plate (10,1) 5-10 Instruments and Controls 3. Press the MENU button again to by the vehicle warranty. The apply the selected default, or let { WARNING power outlets are designed for the screen time out. accessory power plugs only, such Power is always supplied to the as cell phone charge cords. outlets. Do not leave electrical Power Outlets equipment plugged in when the The accessory power outlets can be Cigarette Lighter vehicle is not in use because the used to plug in electrical equipment, vehicle could catch fire and cause To use the cigarette lighter, if the such as a cell phone or an MP3 injury or death. vehicle has one, push it in all the player. way, and let go. When it is ready for The vehicle may have two use, it will pop back out by itself. Notice: Leaving electrical accessory power outlets located on equipment plugged in for an Do not use the lighter to plug in the instrument panel. extended period of time while accessory devices. Use the power Remove the cover to access and the vehicle is off will drain the outlets provided. replace when not in use. battery. Always unplug electrical Notice: Holding a cigarette lighter equipment when not in use and in while it is heating does not let Certain power accessory plugs may do not plug in equipment that not be compatible to the accessory the lighter back away from the exceeds the maximum heating element when it is hot. power outlet and could overload 20 ampere rating. vehicle or adapter fuses. If a Damage from overheating can problem is experienced, see your When adding electrical equipment, occur to the lighter or heating dealer. be sure to follow the proper element, or a fuse could be installation instructions included blown. Do not hold a cigarette with the equipment. See Add-On lighter in while it is heating. Electrical Equipment on page 9‑58. Notice: Hanging heavy equipment from the power outlet can cause damage not covered
  • 123. Chevrolet Express Owner Manual - 2012 Black plate (11,1) Instruments and Controls 5-11 Ashtrays Warning Lights, Gauges can indicate when there could be a problem with a vehicle The vehicle may have a removable Gauges, and function. Often gauges and warning ashtray. The ashtray can be placed lights work together to indicate a into the front floor console Indicators problem with the vehicle. cupholder. Open cover to use. Warning lights and gauges can When one of the warning lights Notice: If papers, pins, or other signal that something is wrong comes on and stays on while flammable items are put in the before it becomes serious enough driving, or when one of the gauges ashtray, hot cigarettes or other to cause an expensive repair or shows there may be a problem, smoking materials could ignite replacement. Paying attention to the check the section that explains what them and possibly damage the warning lights and gauges could to do. Follow this manuals advice. vehicle. Never put flammable prevent injury. Waiting to do repairs can be costly items in the ashtray. Warning lights come on when there and even dangerous. could be a problem with a vehicle function. Some warning lights come on briefly when the engine is started to indicate they are working.
  • 124. Chevrolet Express Owner Manual - 2012 Black plate (12,1) 5-12 Instruments and Controls Instrument Cluster English 4‐Speed Version Shown, 6‐Speed and Metric Similar
  • 125. Chevrolet Express Owner Manual - 2012 Black plate (13,1) Instruments and Controls 5-13 If the vehicle has a diesel engine, Odometer Trip Odometer see the Duramax diesel supplement for more information. The odometer shows how far the The trip odometer can show how far vehicle has been driven, in either the vehicle has been driven since Speedometer kilometers or miles. the trip odometer was last set This vehicle has a tamper‐resistant to zero. The speedometer shows the vehicles speed in either kilometers odometer. The digital odometer will Press the 3 on the Driver read 999,999 if it is turned back. Information Center (DIC) switch to per hour (km/h) or miles per hour (mph). If the vehicle needs a new odometer display the trip odometer and the installed, it must be set to the regular odometer information. mileage total of the old odometer. See Driver Information Center (DIC) If that is not possible, then it must on page 5‑28 for more information be set at zero and a label must be on resetting the trip odometer. put on the driver door to show the old mileage reading when the new To display the odometer reading odometer was installed. with the ignition off, press the 3 on the Driver Information Center (DIC) switch.
  • 126. Chevrolet Express Owner Manual - 2012 Black plate (14,1) 5-14 Instruments and Controls Fuel Gauge Listed are four situations customers might experience with the fuel gauge. None of these indicate a problem with the fuel gauge: . At the gas station, the fuel pump shuts off before the gauge reads full. . It takes a little more or less fuel to fill up than the fuel gauge indicated. For example, the gauge may have indicated the tank was half full, but it actually English took a little more or less than Metric The fuel gauge, when the ignition is half the tanks capacity to fill on, indicates how much fuel is left in the tank. the vehicle fuel tank. . The gauge moves a little while An arrow on the fuel gauge turning a corner or speeding up. indicates the side of the vehicle the . The gauge does not go back to fuel door is on. empty when the ignition is The gauge first indicates empty turned off. before the vehicle is out of fuel, and If the vehicle has a diesel engine, the fuel tank should be see the Duramax diesel supplement refueled soon. for more information.
  • 127. Chevrolet Express Owner Manual - 2012 Black plate (15,1) Instruments and Controls 5-15 Engine Oil Pressure Gauge { WARNING Do not keep driving if the oil pressure is low. The engine can become so hot that it catches fire. Someone could be burned. Check the oil as soon as possible and have the vehicle serviced. Notice: Lack of proper engine oil maintenance can damage the English engine. The repairs would not be The oil pressure gauge shows the covered by the vehicle warranty. engine oil pressure in psi (pounds Always follow the maintenance Metric schedule for changing engine oil. per square inch) or kPa (kilopascals) when the engine is running. Oil pressure may vary with engine speed, outside temperature and oil viscosity, but readings above the low pressure zone indicate the normal operating range. A reading in the low pressure zone may be caused by a dangerously low oil level or other problem causing low oil pressure. Check the oil as soon as possible.
  • 128. Chevrolet Express Owner Manual - 2012 Black plate (16,1) 5-16 Instruments and Controls Engine Coolant See Engine Overheating on page 10‑22. Temperature Gauge Voltmeter Gauge English This gauge shows the engine coolant temperature. Metric It also provides an indicator of how hard the vehicle is working. During a majority of the operation, the gauge When the engine is not running, but wil read 100°C (210°F) or less. If the the ignition is on, this gauge shows vehicle is pulling a load or going up the batterys state of charge in hills, it is normal for the temperature DC volts. to fluctuate and approach the 122°C When the engine is running, the (250°F) mark. If the gauge reaches gauge shows the condition of the the 125°C (260°F) mark, it indicates charging system. Readings between that the cooling system is working the low and high warning zones beyond its capacity. indicate the normal operating range.
  • 129. Chevrolet Express Owner Manual - 2012 Black plate (17,1) Instruments and Controls 5-17 Readings in the low warning zone Safety Belt Reminders Passenger Safety Belt may occur when a large number of Reminder Light electrical accessories are operating Driver Safety Belt Reminder in the vehicle and the engine is left Light at an idle for an extended period. There is a driver safety belt This condition is normal since the reminder light on the instrument charging system is not able to panel cluster. provide full power at engine idle. As engine speeds are increased, this condition should correct itself as higher engine speeds allow the For vehicles equipped with the charging system to create maximum passenger safety belt reminder light, power. several seconds after the engine is started, a chime sounds for several The vehicle can be only driven for a seconds to remind the front short time with the reading in either When the vehicle is started, this passenger to buckle their safety warning zone. If it must be driven, light flashes and a chime may come belt. The passenger safety belt light turn off all unnecessary on to remind the driver to fasten flashes and then stays on solid until accessories. their safety belt. Then the light stays the belt is buckled. This cycle Readings in either warning zone on solid until the belt is buckled. continues several times if the indicate a possible problem in the This cycle may continue several passenger remains or becomes electrical system. Have the vehicle times if the driver remains or unbuckled while the vehicle is serviced as soon as possible. becomes unbuckled while the moving. vehicle is moving. If the passenger safety belt is If the driver safety belt is buckled, buckled, neither the chime nor the neither the light nor the chime light comes on. comes on.
  • 130. Chevrolet Express Owner Manual - 2012 Black plate (18,1) 5-18 Instruments and Controls The passenger safety belt reminder For vehicles with a remote start, the light and chime may turn on if an airbag readiness light will stay on object is put on the seat such as a until the driver places the ignition briefcase, handbag, grocery bag, switch to the ON/RUN position. laptop, or other electronic device. If there is a problem with the airbag To turn off the reminder light and/or system, an airbag Driver Information chime, remove the object from the The airbag readiness light flashes Center (DIC) message can also seat or buckle the safety belt. for a few seconds when the engine come on. See Airbag System is started. If the light does not come Messages on page 5‑40 for more Airbag Readiness Light on then, have it fixed immediately. information. The system checks the airbags electrical system for possible { WARNING Airbag On-Off Light malfunctions. If the light stays on When the right front passenger it indicates there is an electrical If the airbag readiness light stays on after the vehicle is started or airbag is manually turned off using problem. The system check the airbag on-off switch on the includes the airbag sensor(s), the comes on while driving, it means instrument panel, if equipped, the pretensioners, the airbag modules, the airbag system might not be indicator light OFF or the off symbol the wiring and the crash sensing working properly. The airbags in will come on and stay on as a and diagnostic module. For more the vehicle might not inflate in a reminder that the airbag has been information on the airbag system, crash, or they could even inflate turned off. This light will go off when see Airbag System on page 3‑18. without a crash. To help avoid the airbag has been turned on. See injury, have the vehicle serviced Airbag On-Off Switch on page 3‑26 right away. for more information, including important safety information.
  • 131. Chevrolet Express Owner Manual - 2012 Black plate (19,1) Instruments and Controls 5-19 { WARNING { WARNING If the right front passenger airbag If the airbag readiness light is turned off for a person who is ever comes on and stays on, it not in a risk group identified by means that something may be the national government, that wrong with the airbag system. person will not have the extra For example, the right front protection of an airbag. In a passenger airbag could inflate crash, the airbag will not be able even though the airbag on-off to inflate and help protect the switch is turned off. person sitting there. To help avoid injury to yourself or United States Do not turn off the passenger others, have the vehicle serviced airbag unless the person sitting right away. See Airbag Readiness there is in a risk group identified Light on page 5‑18 for more by the national government. information, including important See Airbag On-Off Switch on safety information. page 3‑26 for more on this, including important safety If the word ON or the on symbol information. is lit, it means that the right front passenger frontal airbag is enabled, and may inflate. See Airbag On-Off Switch on page 3‑26 for more information, including important safety information. Canada and Mexico
  • 132. Chevrolet Express Owner Manual - 2012 Black plate (20,1) 5-20 Instruments and Controls Passenger Airbag Status as a system check. If you are using Indicator remote start, if equipped, to start the { WARNING vehicle from a distance, you may If the vehicle has a passenger not see the system check. Then, If the airbag readiness light ever sensing system, the instrument after several more seconds, the comes on and stays on, it means panel will have a passenger airbag status indicator will light either ON that something may be wrong status indicator. See Passenger or OFF, or either the on or off with the airbag system. To help Sensing System on page 3‑30 for symbol to let you know the status of avoid injury to yourself or others, important safety information. the right front passenger frontal have the vehicle serviced right airbag. away. See Airbag Readiness Light on page 5‑18 for more If the word ON or the on symbol is lit on the passenger airbag status information, including important indicator, it means that the right safety information. front passenger frontal airbag is enabled, and may inflate. Charging System Light United States If the word OFF or the off symbol is lit on the airbag status indicator, it means that the passenger sensing system has turned off the right front passenger frontal airbag. If, after several seconds, both status indicator lights remain on, or if there Canada and Mexico are no lights at all, there may be a This light comes on briefly when the problem with the lights or the ignition key is turned to START, but When the vehicle is started, the passenger sensing system. the engine is not running, as a passenger airbag status indicator See your dealer for service. check to show it is working. will light ON and OFF, or the symbol for on and off, for several seconds
  • 133. Chevrolet Express Owner Manual - 2012 Black plate (21,1) Instruments and Controls 5-21 If it does not, have the vehicle are at acceptable levels, to produce Notice: If the vehicle is serviced by your dealer. a cleaner environment. This light continually driven with this light The light should go out once the comes on when the vehicle is on, the emission controls might engine starts. If it stays on, placed in ON/RUN, as a check to not work as well, the vehicle fuel or comes on while driving, there show it is working. If it does not, economy might not be as good, could be a problem with the have the vehicle serviced by your and the engine might not run as charging system. A charging system dealer. See Ignition Positions on smoothly. This could lead to message in the Driver Information page 9‑16 for more information. costly repairs that might not be Center (DIC) can also appear. See covered by the vehicle warranty. Battery Voltage and Charging Notice: Modifications made to the Messages on page 5‑34 for more engine, transmission, exhaust, information. This light could indicate intake, or fuel system of the that there are problems with a vehicle or the replacement of the generator drive belt, or that there is original tires with other than an electrical problem. Have it those of the same Tire checked right away. If the vehicle If the malfunction indicator lamp Performance Criteria (TPC) can must be driven a short distance with comes on and stays on while the affect the vehicles emission the light on, turn off accessories, engine is running, this indicates that controls and can cause this light such as the radio and air there is an OBD II problem and to come on. Modifications to conditioner. service is required. these systems could lead to Malfunctions often are indicated by costly repairs not covered by the Malfunction the system before any problem is vehicle warranty. This could also result in a failure to pass a Indicator Lamp apparent. Being aware of the light required Emission Inspection/ can prevent more serious damage A computer system called OBD II to the vehicle. This system assists Maintenance test. See (On-Board Diagnostics-Second the service technician in correctly Accessories and Modifications on Generation) monitors the operation diagnosing any malfunction. page 10‑3. of the vehicle to ensure emissions
  • 134. Chevrolet Express Owner Manual - 2012 Black plate (22,1) 5-22 Instruments and Controls This light comes on during a Light On Steady: An emission stalling when the vehicle is malfunction in one of two ways: control system malfunction has changed into gear, misfiring, Light Flashing: A misfire condition been detected on the vehicle. hesitation on acceleration, has been detected. A misfire Diagnosis and service might or stumbling on acceleration. increases vehicle emissions and be required. These conditions might go away could damage the emission control The following may correct an once the engine is warmed up. system on the vehicle. Diagnosis emission system malfunction: If one or more of these conditions and service might be required. . Check that the fuel cap is fully occurs, change the fuel brand used. To prevent more serious damage to installed. See Filling the Tank on It will require at least one full tank of the vehicle: page 9‑44. The diagnostic the proper fuel to turn the light off. . Reduce vehicle speed. system can determine if the See Recommended Fuel on fuel cap has been left off or page 9‑40. . Avoid hard accelerations. improperly installed. A loose or If none of the above have made the . Avoid steep uphill grades. missing fuel cap allows fuel to light turn off, your dealer can check evaporate into the atmosphere. the vehicle. The dealer has the . If towing a trailer, reduce the A few driving trips with the cap amount of cargo being hauled as proper test equipment and properly installed should turn diagnostic tools to fix any soon as it is possible. the light off. mechanical or electrical problems If the light continues to flash, stop . Check that good quality fuel is that might have developed. and park the vehicle. Turn the used. Poor fuel quality causes vehicle off, wait at least 10 seconds, the engine not to run as and restart the engine. If the light is efficiently as designed and still flashing, follow the previous may cause stalling after start-up, steps and see your dealer for service as soon as possible.
  • 135. Chevrolet Express Owner Manual - 2012 Black plate (23,1) Instruments and Controls 5-23 Emissions Inspection and while the engine is off. See your Brake System Warning Maintenance Programs dealer for assistance in verifying proper operation of the Light Some local governments may have malfunction indicator lamp. The vehicle brake system consists programs to inspect the on-vehicle of two hydraulic circuits. If one . The OBD II (On-Board emission control equipment. For the circuit is not working, the remaining inspection, the emission system test Diagnostics) system determines that critical emission control circuit can still work to stop the equipment is connected to the vehicle. For normal braking vehicle’s Data Link systems have not been completely diagnosed. The performance, both circuits need to Connector (DLC). be working. vehicle would be considered not ready for inspection. This can If the warning light comes on, there happen if the 12-volt battery has could be a brake problem. Have the recently been replaced or run brake system inspected right away. down. The diagnostic system is designed to evaluate critical emission control systems during normal driving. This can take The DLC is under the instrument several days of routine driving. panel to the left of the steering If this has been done and the wheel. See your dealer if assistance vehicle still does not pass the Metric English is needed. inspection for lack of OBD II The vehicle may not pass system readiness, your dealer This light should come on briefly inspection if: can prepare the vehicle for when ignition key is turned to ON/ inspection. RUN. If it does not come on, have it . The malfunction indicator lamp is fixed so it will be ready to warn if on with the engine running, or if there is a problem. the light does not come on when the ignition is turned to ON/RUN
  • 136. Chevrolet Express Owner Manual - 2012 Black plate (24,1) 5-24 Instruments and Controls When the ignition is on, the brake If it does not, have the vehicle system warning light also comes on WARNING (Continued) serviced by your dealer. If the when the parking brake is set. See system is working normally the Parking Brake on page 9‑34 for Driving with the brake system indicator light then goes off. more information. The light stays on warning light on can lead to a If the ABS light stays on, turn the if the parking brake does not fully crash. If the light is still on after ignition off. If the light comes on release. If it stays on after the the vehicle has been pulled off while driving, stop as soon as it is parking brake is fully released, it the road and carefully stopped, safely possible and turn the ignition means the vehicle has a brake have the vehicle towed for off. Then start the engine again to problem. service. reset the system. If the ABS light If the light comes on while driving, stays on, or comes on again while pull off the road and stop carefully. driving, the vehicle needs service. The pedal might be harder to push, Antilock Brake System If the regular brake system warning or the pedal might go closer to the (ABS) Warning Light light is not on, the vehicle still has floor. It could take longer to stop. brakes, but not antilock brakes. If the light is still on, have the If the regular brake system warning vehicle towed for service. See light is also on, the vehicle does not Towing the Vehicle on page 10‑90. have antilock brakes and there is a problem with the regular brakes. { WARNING See Brake System Warning Light on page 5‑23. The brake system might not be For vehicles with the Antilock Brake working properly if the brake System (ABS), this light comes on system warning light is on. briefly when the engine is started. (Continued)
  • 137. Chevrolet Express Owner Manual - 2012 Black plate (25,1) Instruments and Controls 5-25 Tow/Haul Mode Light StabiliTrak® OFF Light Press and briefly hold the TCS/ StabiliTrak button to turn off the StabiliTrak system; the StabiliTrak Off light comes on and a message appears in the Driver Information Center (DIC). If the StabiliTrak/TCS system is off, the system does not assist in For vehicles with the Tow/Haul This light comes on briefly while controlling the vehicle. Turn on the Mode feature, this light comes on starting the engine. StabiliTrak/TCS system and the when the Tow/Haul Mode has been indicator light turns off. If it does not, have the vehicle activated. serviced by your dealer. If the See StabiliTrak® System on For more information, see Tow/Haul system is working normally, the page 9‑35, and Ride Control System Mode on page 9‑32. indicator light then goes off. Messages on page 5‑38 for more information. Press and release the Traction Control System (TCS)/StabiliTrak button to turn off TCS, and a message displays in the DIC.
  • 138. Chevrolet Express Owner Manual - 2012 Black plate (26,1) 5-26 Instruments and Controls Traction Control System If the light flashes while driving, this When the Light Is On Steady means that the StabiliTrak or the (TCS)/StabiliTrak® Light TCS is assisting in controlling the This indicates that one or more of the tires are significantly vehicle. See StabiliTrak® System on underinflated. page 9‑35 for more information. A Driver Information Center (DIC) Four chimes sound if the light tire pressure message may also turns on. display. See Vehicle Messages on page 5‑34 for more information. Tire Pressure Light Stop as soon as possible, and The Traction Control System (TCS)/ inflate the tires to the pressure value StabiliTrak light comes on briefly shown on the Tire and Loading when the engine is started. Information label. See Tire Pressure on page 10‑56 for more information. If the light does not come on or stays on, have the vehicle serviced When the Light Flashes First and by the dealer. If the system is Then Is On Steady working normally, the indicator light If the light flashes for about a minute turns off. For vehicles with the Tire Pressure Monitor System (TPMS), this light and then stays on, there may be a If the light comes on and stays on comes on briefly when the engine is problem with the TPMS. If the while driving, and a message started. It provides information problem is not corrected, the light displays in the Driver Information about tire pressures and the TPMS. will come on at every ignition cycle. Center (DIC), have the vehicle See Tire Pressure Monitor serviced by the dealer. See Ride Operation on page 10‑59 for Control System Messages on more information. page 5‑38 for more information.
  • 139. Chevrolet Express Owner Manual - 2012 Black plate (27,1) Instruments and Controls 5-27 Engine Oil Pressure Light Notice: Lack of proper engine oil Security Light maintenance can damage the engine. The repairs would not be covered by the vehicle warranty. Always follow the maintenance schedule for changing engine oil. This light comes on briefly while starting the engine. If it does not, have the vehicle serviced by your The immobilizer light should come { WARNING dealer. If the system is working on briefly as the engine is started. normally, the indicator light then If it does not come on, have the Do not keep driving if the oil goes off. pressure is low. The engine can vehicle serviced by your dealer. If the light comes on and stays on, it If the system is working normally, become so hot that it catches fire. means that oil is not flowing through the indicator light turns off. Someone could be burned. Check the oil as soon as possible and the engine properly. The vehicle If the light stays on and the engine have the vehicle serviced. could be low on oil and it might does not start, there could be a have some other system problem. problem with the theft-deterrent system. See Immobilizer Operation on page 2‑12 for more information.
  • 140. Chevrolet Express Owner Manual - 2012 Black plate (28,1) 5-28 Instruments and Controls High-Beam On Light Cruise Control Light Information Displays Driver Information Center (DIC) This vehicle has a Driver Information Center (DIC). All messages will appear in the DIC This light comes on when the The cruise control light comes on display located at the bottom of the high-beam headlamps are in use. whenever the cruise control is set. instrument panel cluster. The DIC See Headlamp High/Low-Beam The light goes out when the cruise buttons are located on the Changer on page 6‑2 for more control is turned off. See Cruise instrument panel, next to the information. Control on page 9‑37 for more instrument panel cluster. information. The DIC comes on when the ignition is on. After a short delay, the DIC will display the information that was last displayed before the engine was turned off. The DIC displays trip, fuel, and vehicle system information, and warning messages if a system problem is detected. If the vehicle has these features, the DIC also displays the compass direction and the outside air temperature when viewing the trip
  • 141. Chevrolet Express Owner Manual - 2012 Black plate (29,1) Instruments and Controls 5-29 and fuel information. The compass DIC Buttons T (Vehicle Information): Press direction appears on the top right this button to display the oil life, corner of the DIC display. The units, tire pressure readings for outside air temperature vehicles with the Tire Pressure automatically appears in the bottom Monitor System (TPMS), engine right corner of the DIC display. hours, Tire Pressure Monitor If there is a problem with the system System (TPMS) programming for that controls the temperature vehicles with the TPMS and without display, the numbers will be a Remote Keyless Entry (RKE) replaced with dashes. If this occurs, transmitter, and compass zone and have the vehicle serviced by your compass calibration on vehicles dealer. with this feature. If the vehicle has a diesel engine, U (Customization): Press this see the Duramax® diesel button to customize the feature supplement for more information. The buttons are the trip/fuel, vehicle settings on the vehicle. See Vehicle information, customization, and set/ Personalization on page 5‑42 for DIC Operation and Displays reset buttons. The button functions more information. The DIC has different displays are detailed in the following pages. which can be accessed by pressing V (Set/Reset): Press this button to 3 (Trip/Fuel): Press this button set or reset certain functions and to the DIC buttons located on the to display the odometer, trip instrument panel, next to the turn off or acknowledge messages odometers, fuel range, average on the DIC. instrument panel cluster. economy, fuel used, timer, average speed, and digital tachometer.
  • 142. Chevrolet Express Owner Manual - 2012 Black plate (30,1) 5-30 Instruments and Controls Trip/Fuel Menu Items The trip odometer has a feature If the retro-active reset feature is called the retro-active reset. This activated after the vehicle is started, 3 (Trip/Fuel): Press this button can be used to set the trip odometer but before it begins moving, the to scroll through the following menu to the number of kilometers (miles) display will show the number of items: driven since the ignition was last kilometers (km) or miles (mi) that Odometer turned on. This can be used if the were driven during the last ignition trip odometer is not reset at the cycle. Press 3 until XX km (mi) beginning of the trip. displays. This display shows the Fuel Range distance the vehicle has been To use the retro-active reset feature, press and hold V for at least Press 3 until FUEL RANGE driven in either kilometers (km) or four seconds. The trip odometer will displays. This display shows the miles (mi). display the number of approximate number of remaining Trip Odometers kilometers (km) or miles (mi) driven kilometers (km) or miles (mi) the since the ignition was last turned on vehicle can be driven without Press 3 until A or B displays. refueling. The display will show This display shows the current and the vehicle was moving. Once the vehicle begins moving, the trip LOW if the fuel level is low. distance traveled in either kilometers (km) or miles (mi) since odometer will accumulate mileage. The fuel range estimate is based on the last reset for each trip odometer. For example, if the vehicle was an average of the fuel economy Both trip odometers can be used at driven 8 km (5 miles) before it is over recent driving history and the the same time. started again, and then the amount of fuel remaining in the fuel retro-active reset feature is tank. This estimate will change if Each trip odometer can be reset to activated, the display will show 8 km driving conditions change. For zero separately by pressing V while (5 miles). As the vehicle begins example, if driving in traffic and the desired trip odometer is moving, the display will then making frequent stops, this display displayed. increase to 8.1 km (5.1 miles), may read one number, but if the 8.2 km (5.2 miles), etc. vehicle is driven on a freeway, the number may change even though the same amount of fuel is in the
  • 143. Chevrolet Express Owner Manual - 2012 Black plate (31,1) Instruments and Controls 5-31 fuel tank. This is because different Fuel Used To stop the timer, press V briefly driving conditions produce different while TIMER is displayed. fuel economies. Generally, freeway Press 3 until FUEL USED driving produces better fuel displays. This display shows the To reset the timer to zero, press and economy than city driving. number of liters (L) or gallons (gal) hold V while TIMER is displayed. of fuel used since the last reset of If the vehicle is low on fuel, the this menu item. To reset the fuel Average Speed FUEL LEVEL LOW message will be used information, press and hold V Press 3 until AVERAGE SPEED displayed. See “FUEL LEVEL LOW” under Fuel System Messages on while FUEL USED is displayed. displays. This display shows the page 5‑38 for more information. Timer average speed of the vehicle in kilometers per hour (km/h) or miles Average Economy Press 3 until TIMER displays. per hour (mph). This average is Press 3 until AVG ECONOMY This display can be used as a timer. calculated based on the various displays. This display shows the vehicle speeds recorded since the To start the timer, press V while last reset of this value. To reset the approximate average liters per TIMER is displayed. The display will 100 kilometers (L/100 km) or miles value, press and hold V. The show the amount of time that has per gallon (mpg). This number is passed since the timer was last display will return to zero. calculated based on the number of reset, not including time the ignition Digital Tachometer L/100 km (mpg) recorded since the is off. Time will continue to be last time this menu item was reset. counted as long as the ignition is Press 3 until To reset AVG ECONOMY, press on, even if another display is being Tachometer ##00 RPM displays. and hold V. The display will shown on the DIC. The timer will This display shows the engine return to zero. record up to 99 hours, 59 minutes speed in revolutions per and 59 seconds (99:59:59) after minute (RPM). which the display will return to zero. Blank Display This display shows no information.
  • 144. Chevrolet Express Owner Manual - 2012 Black plate (32,1) 5-32 Instruments and Controls Vehicle Information Menu When the remaining oil life is low, Remember, you must reset the OIL Items the CHANGE ENGINE OIL SOON LIFE yourself after each oil change. message will appear on the display. It will not reset itself. Also, be T (Vehicle Information): Press See “CHANGE ENGINE OIL SOON” careful not to reset the OIL LIFE this button to scroll through the under Engine Oil Messages on accidentally at any time other than following menu items: page 5‑37. You should change the when the oil has just been changed. Oil Life oil as soon as possible. See Engine It cannot be reset accurately until Oil on page 10‑7. In addition to the the next oil change. To reset the Press T until OIL LIFE engine oil life system monitoring the engine oil life system, see Engine REMAINING displays. This display oil life, additional maintenance is Oil Life System on page 10‑10. shows an estimate of the oils recommended in the Maintenance remaining useful life. If you see Schedule in this manual. See Units 99% OIL LIFE REMAINING on the Maintenance Schedule on Press T until UNITS displays. display, that means 99% of the page 11‑3 for more information. This display allows you to select current oil life remains. The engine between metric or English units of oil life system will alert you to measurement. Once in this display, change the oil on a schedule consistent with your driving press V to select between METRIC conditions. or ENGLISH units.
  • 145. Chevrolet Express Owner Manual - 2012 Black plate (33,1) Instruments and Controls 5-33 Tire Pressure Engine Hours Change Compass Zone If the vehicle has the Tire Pressure Press T until ENGINE HOURS The vehicle may have this feature. Monitor System (TPMS), the displays. This display shows the To change the compass zone pressure for each tire can be viewed total number of hours the engine through the DIC, see Compass on in the DIC. The tire pressure will be has run. page 5‑6. shown in either kilopascals (kPa) or pounds per square inch (psi). Relearn Tire Positions Calibrate Compass Press T until the DIC displays The vehicle may have this display. The vehicle may have this feature. FRONT TIRES PSI (kPa) LEFT ## To access this display, the vehicle The compass can be manually must be in P (Park). If the vehicle calibrated. To calibrate the compass RIGHT ##. Press T again until has the Tire Pressure Monitor through the DIC, see Compass on the DIC displays REAR TIRES page 5‑6. PSI (kPa) LEFT ## RIGHT ##. System (TPMS), after rotating the tires or after replacing a tire or Blank Display If a low tire pressure condition is sensor, the system must re-learn the detected by the system while tire positions. To re-learn the tire This display shows no information. driving, a message advising you to positions, see Tire Pressure Monitor check the pressure in a specific tire System on page 10‑58. See Tire will appear in the display. See Tire Inspection on page 10‑62, Tire Pressure on page 10‑56 and Tire Rotation on page 10‑62 and Tire Messages on page 5‑41 for more Messages on page 5‑41 for more information. information. If the tire pressure display shows dashes instead of a value, there may be a problem with the vehicle. If this consistently occurs, see your dealer for service.
  • 146. Chevrolet Express Owner Manual - 2012 Black plate (34,1) 5-34 Instruments and Controls Vehicle Messages Battery Voltage and and turn off the vehicle. Restart the vehicle and check for the message Messages displayed on the DIC Charging Messages on the DIC display. If the message indicate the status of the vehicle or SERVICE BATTERY is still displayed or appears again some action may be needed to CHARGING SYSTEM when you begin driving, the brake correct a condition. Multiple system needs service as soon as messages may appear one after On some vehicles, this message possible. See your dealer. another. displays if there is a problem with the battery charging system. Compass Messages The messages that do not require Under certain conditions, the immediate action can be charging system light may also turn CALIBRATING: DRIVE IN acknowledged and cleared by on in the instrument panel cluster. CIRCLES pressing V (Set/Reset). See Charging System Light on page 5‑20. Driving with this problem This message displays when The messages that require calibrating the compass. Drive the immediate action cannot be cleared could drain the battery. Turn off all unnecessary accessories. Have the vehicle in circles at less than 8 km/h until that action is performed. (5 mph) to complete the calibration. electrical system checked as soon All messages should be taken as possible. See your dealer. See Compass on page 5‑6 for more seriously and clearing the message information. does not correct the problem. Brake System Messages CALIBRATION COMPLETE The following are the possible messages and some information SERVICE BRAKE SYSTEM This message displays when the about them. compass calibration is complete. This message displays along with See Compass on page 5‑6 for If the vehicle has a diesel engine, the brake system warning light if more information. see the Duramax® diesel there is a problem with the brake supplement for more information. system. See Brake System Warning Light on page 5‑23. If this message appears, stop as soon as possible
  • 147. Chevrolet Express Owner Manual - 2012 Black plate (35,1) Instruments and Controls 5-35 Door Ajar Messages LEFT REAR DOOR OPEN RIGHT REAR DOOR OPEN CARGO DOOR OPEN On some vehicles, this message On some vehicles, this message displays and a chime sounds if the displays and a chime sounds if the This message displays and a chime driver side rear door is not fully passenger side rear door is not fully sounds if the cargo door is open closed and the vehicle is in a drive closed and the vehicle is in a drive while the ignition is in ON/RUN. gear. Stop and turn off the vehicle, gear. Stop and turn off the vehicle, Turn off the vehicle and check the check the door for obstructions, and check the door for obstructions, and cargo door. Restart the vehicle close the door again. Check to see close the door again. Check to see and check for the message on if the message still appears on if the message still appears on the DIC display. the DIC. the DIC. DRIVER DOOR OPEN PASSENGER DOOR OPEN This message displays and a chime This message displays and a chime sounds if the driver door is not fully sounds if the passenger door is not closed and the vehicle is in a drive fully closed and the vehicle is in a gear. Stop and turn off the vehicle, drive gear. Stop and turn off the check the door for obstructions, and vehicle, check the door for close the door again. Check to see obstructions, and close the door if the message still appears on again. Check to see if the message the DIC. still appears on the DIC.
  • 148. Chevrolet Express Owner Manual - 2012 Black plate (36,1) 5-36 Instruments and Controls Engine Cooling System ENGINE OVERHEATED ENGINE OVERHEATED Messages IDLE ENGINE STOP ENGINE Notice: If you drive the vehicle Notice: If you drive the vehicle ENGINE HOT A/C while the engine is overheating, while the engine is overheating, (Air Conditioning) OFF severe engine damage may severe engine damage may This message displays when the occur. If an overheat warning occur. If an overheat warning engine coolant becomes hotter than appears on the instrument panel appears on the instrument panel the normal operating temperature. cluster and/or DIC, stop the cluster and/or DIC, stop the See Engine Coolant Temperature vehicle as soon as possible. vehicle as soon as possible. Gauge on page 5‑16. To avoid See Engine Overheating on See Engine Overheating on added strain on a hot engine, page 10‑22 for more information. page 10‑22 for more information. the air conditioning compressor This message displays when the This message displays and a chime automatically turns off. When the engine coolant temperature is too sounds if the engine cooling system coolant temperature returns to hot. Stop and allow the vehicle to reaches unsafe temperatures for normal, the air conditioning idle until it cools down. See Engine operation. Stop and turn off the compressor turns back on. You can Coolant Temperature Gauge on vehicle as soon as it is safe to do continue to drive the vehicle. page 5‑16. so to avoid severe damage. This If this message continues to appear, message clears when the engine have the system repaired by your has cooled to a safe operating dealer as soon as possible to avoid temperature. damage to the engine.
  • 149. Chevrolet Express Owner Manual - 2012 Black plate (37,1) Instruments and Controls 5-37 Engine Oil Messages OIL PRESSURE LOW Engine Power Messages STOP ENGINE CHANGE ENGINE OIL SOON ENGINE POWER IS REDUCED Notice: If you drive the vehicle This message displays when the while the engine oil pressure is This message displays and a chime engine oil needs to be changed. low, severe engine damage may sounds when the cooling system When you change the engine oil, be occur. If a low oil pressure temperature gets too hot and the sure to reset the CHANGE ENGINE warning appears on the Driver engine further enters the engine OIL SOON message. See Engine Information Center (DIC), stop the coolant protection mode. See Oil Life System on page 10‑10 for vehicle as soon as possible. Engine Overheating on page 10‑22 information on how to reset the Do not drive the vehicle until the for further information. message. See Engine Oil on cause of the low oil pressure is This message also displays when page 10‑7 and Maintenance corrected. See Engine Oil on the engine power is reduced. Schedule on page 11‑3 for more page 10‑7 for more information. Reduced engine power can affect information. the vehicles ability to accelerate. This message displays if low oil ENGINE OIL LOW ADD OIL pressure levels occur. Stop the If this message is on, but there is no vehicle as soon as safely possible reduction in performance, proceed If the vehicle has an oil level sensor, to your destination. The this message displays if the oil level and do not operate it until the cause of the low oil pressure has been performance may be reduced the in the vehicle is low. Check the oil next time the vehicle is driven. The level and correct it as necessary. corrected. Check the oil as soon as possible and have the vehicle vehicle may be driven at a reduced You may need to let the vehicle cool speed while this message is on, but or warm up and cycle the ignition to serviced by your dealer. See Engine Oil on page 10‑7. acceleration and speed may be be sure this message clears. See reduced. Anytime this message Engine Oil on page 10‑7 for stays on, the vehicle should be additional information. taken to your dealer for service as soon as possible.
  • 150. Chevrolet Express Owner Manual - 2012 Black plate (38,1) 5-38 Instruments and Controls Fuel System Messages Key and Lock Messages TURN SIGNAL ON FUEL LEVEL LOW REPLACE BATTERY IN This message displays and a chime sounds if a turn signal is left on for This message displays and a chime REMOTE KEY 1.2 km (3/4 of a mile). Move the turn sounds if the fuel level is low. Refuel This message displays if a Remote signal/multifunction lever to the as soon as possible. See Fuel Keyless Entry (RKE) transmitter off position. Gauge on page 5‑14 and Fuel on battery is low. The battery needs to page 9‑40 for more information. be replaced in the transmitter. Ride Control System See “Battery Replacement” under TIGHTEN GAS CAP Remote Keyless Entry (RKE) Messages This message may display along System Operation on page 2‑3. SERVICE STABILITRAK with the check engine light on the If the vehicle has StabiliTrak® and instrument panel cluster if the fuel Lamp Messages this message displays, it means cap is not tightened properly. See Malfunction Indicator Lamp on AUTOMATIC LIGHT there may be a problem with the page 5‑21. Reinstall the fuel cap CONTROL OFF StabiliTrak system. If you see this fully. See Filling the Tank on message, try to reset the system. This message displays when the Stop; turn off the engine for at least page 9‑44. The diagnostic system automatic headlamps are turned off. can determine if the fuel cap has 15 seconds; then start the engine See Exterior Lamp Controls on again. If this message still comes been left off or improperly installed. page 6‑1 for more information. A loose or missing fuel cap on, it means there is a problem. You allows fuel to evaporate into the AUTOMATIC LIGHT should see your dealer for service. atmosphere. A few driving trips with The vehicle is safe to drive, CONTROL ON the cap properly installed should however, you do not have the turn this light and message off. This message displays when the benefit of StabiliTrak, so reduce automatic headlamps are turned on. your speed and drive accordingly. See Exterior Lamp Controls on page 6‑1 for more information.
  • 151. Chevrolet Express Owner Manual - 2012 Black plate (39,1) Instruments and Controls 5-39 SERVICE TRACTION TRACTION XX There are several conditions that CONTROL STABILITRAK XX can cause this message to appear. If the vehicle has StabiliTrak, this If the vehicle has StabiliTrak, this . One condition is overheating, message displays when there is a message displays when the traction which could occur if StabiliTrak problem with the Traction Control control and/or StabiliTrak systems activates continuously for an System (TCS). When this message have been turned on or off. Adjust extended period of time. displays, the system will not limit your driving accordingly. To limit . The message also displays if the wheel spin. Adjust your driving wheel spin and realize the full brake system warning light is on. accordingly. See your dealer for benefits of the stability See Brake System Warning service. See StabiliTrak® System on enhancement system, you should Light on page 5‑23. page 9‑35 for more information. normally leave StabiliTrak on. However, you should turn . The message could display if the STABILITRAK INITIALIZING StabiliTrak off if the vehicle gets stability system takes longer If the vehicle has StabiliTrak, this stuck in sand, mud, ice, or snow than usual to complete its message may display and the and you want to rock the vehicle to diagnostic checks due to driving Traction Control System (TCS)/ attempt to free it, or if you are conditions. StabiliTrak light on the instrument driving in extreme off-road . The message displays if an panel cluster may be on after first conditions and require more wheel engine or vehicle related driving the vehicle and exceeding spin. See If the Vehicle Is Stuck on problem has been detected and 32 km/h (20 mph) for 30 seconds. page 9‑10. To turn the StabiliTrak the vehicle needs service. The StabiliTrak system is not system on or off, see StabiliTrak® See your dealer. functional until the light has turned System on page 9‑35. The message turns off as soon as off. See StabiliTrak® System on STABILITRAK OFF may also the conditions that caused the page 9‑35 for more information. display when the stability control message to be displayed are no has been automatically disabled. longer present.
  • 152. Chevrolet Express Owner Manual - 2012 Black plate (40,1) 5-40 Instruments and Controls Airbag System Messages WAIT TO START SERVICE VEHICLE SOON SERVICE AIR BAG This message displays briefly when This message displays when a the theft-deterrent system has non-emissions related malfunction This message displays if there is a initially found incorrect conditions occurs. Have the vehicle serviced problem with the airbag system. within the vehicle and is making a by your dealer as soon as possible. Have your dealer inspect the double check. If your vehicle does system for problems. See Airbag not start soon after, try to start it STARTING DISABLED Readiness Light on page 5‑18 and again. If it still does not start, have SERVICE THROTTLE Airbag System on page 3‑18 for your vehicle serviced by your This message displays if the starting more information. dealer. of the engine is disabled due to the electronic throttle control system. Anti-theft Alarm System Service Vehicle Messages Have the vehicle serviced by your Messages SERVICE A/C SYSTEM dealer immediately. SERVICE THEFT DETERRENT This message only appears while This message displays when the the ignition is in ON/RUN, and will SYSTEM electronic sensors that control the not disappear until the problem is This message displays when there air conditioning and heating resolved. is a problem with the theft-deterrent systems are no longer working. Have the climate control system This message cannot be system. The vehicle may or may not acknowledged. restart so you may want to take the serviced by your dealer if you notice vehicle to your dealer before turning a drop in heating and air off the engine. See Immobilizer conditioning efficiency. Operation on page 2‑12 for more information.
  • 153. Chevrolet Express Owner Manual - 2012 Black plate (41,1) Instruments and Controls 5-41 Tire Messages The DIC also shows the tire TIRE LEARNING ACTIVE pressure values. See Driver CHECK TIRE PRESSURE or If the vehicle has the Tire Pressure Information Center (DIC) on Monitor System (TPMS), this TIRE LOW ADD AIR TO TIRE page 5‑28. message displays when the system If the vehicle has the Tire Pressure SERVICE TIRE MONITOR is re-learning the tire positions on Monitor System (TPMS), this SYSTEM the vehicle. See Driver Information message displays when the Center (DIC) on page 5‑28 for more pressure in one or more of the tires If the vehicle has the Tire Pressure information. The tire positions must is low. The low tire pressure warning Monitor System (TPMS), this be re-learned after rotating the tires light will also come on. See Tire message displays if a part on the or after replacing a tire or sensor. Pressure Light on page 5‑26. This system is not working properly. The See Tire Inspection on page 10‑62, message will also indicate which tire tire pressure light also flashes and Tire Rotation on page 10‑62, Tire needs to be checked. You can then remains on during the same Pressure Monitor Operation on receive more than one tire pressure ignition cycle. See Tire Pressure page 10‑59, and Tire Pressure on message at a time. To read the Light on page 5‑26. Several page 10‑56 for more information. other messages that may have been conditions may cause this message sent at the same time, press the to appear. See Tire Pressure set/reset button. If a tire pressure Monitor Operation on page 10‑59 for message appears on the DIC, stop more information. If the warning as soon as you can. Have the tire comes on and stays on, there may pressures checked and set to those be a problem with the TPMS. shown on the Tire Loading See your dealer. Information label. See Tires on page 10‑49, Vehicle Load Limits on page 9‑11, and Tire Pressure on page 10‑56.
  • 154. Chevrolet Express Owner Manual - 2012 Black plate (42,1) 5-42 Instruments and Controls Transmission Messages This message displays along with a Vehicle chime if the transmission fluid in the SERVICE TRANSMISSION vehicle gets hot. Driving with the Personalization This message displays when there transmission fluid temperature high This vehicle may have is a problem with the transmission. can cause damage to the vehicle. customization capabilities that allow See your dealer for service. Stop the vehicle and let it idle to you to program certain features to allow the transmission to cool. This one preferred setting. Customization TRANSMISSION HOT IDLE message clears and the chime features can only be programmed to ENGINE stops when the fluid temperature one setting on the vehicle and reaches a safe level. Notice: If you drive the vehicle cannot be programmed to a while the transmission fluid is preferred setting for two different overheating and the transmission Vehicle Reminder drivers. temperature warning is displayed Messages All of the customization options may on the instrument panel cluster not be available on your vehicle. and/or DIC, you can damage the ICE POSSIBLE DRIVE WITH CARE Only the options available will be transmission. This could lead to displayed on the DIC. costly repairs that would not be This message displays when the covered by the warranty. Do not outside air temperature is cold The default settings for the drive the vehicle with overheated enough to create icy road customization features were set transmission fluid or while the conditions. Adjust your driving when the vehicle left the factory, but transmission temperature accordingly. may have been changed from their warning is displayed. default state since then. The customization preferences are automatically recalled. To change customization preferences, use the following procedure.
  • 155. Chevrolet Express Owner Manual - 2012 Black plate (43,1) Instruments and Controls 5-43 Entering the Feature Feature Settings Menu Items LANGUAGE Settings Menu The following are customization This feature allows you to select the 1. Turn the ignition on and place features that allow you to program language in which the DIC the vehicle in P (Park). settings to the vehicle: messages will appear. To avoid excessive drain on the DISPLAY IN ENGLISH Press U until the LANGUAGE battery, it is recommended that screen appears on the DIC display. This feature will only display if a the headlamps are turned off. Press V once to access the settings language other than English has 2. Press U to enter the feature been set. This feature allows you to for this feature. Then press U to settings menu. change the language in which the scroll through the following settings: DIC messages appear to English. If the menu is not available, ENGLISH (default): All messages FEATURE SETTINGS Press U until the PRESS V TO will appear in English. AVAILABLE IN PARK will DISPLAY IN ENGLISH screen FRANCAIS: All messages will display. Before entering the appears on the DIC display. Press appear in French. menu, make sure the vehicle is the set/reset button once to display in P (Park). all DIC messages in English. ESPANOL: All messages will appear in Spanish. ARABIC: All messages will appear in Arabic.
  • 156. Chevrolet Express Owner Manual - 2012 Black plate (44,1) 5-44 Instruments and Controls NO CHANGE: No change will be AT VEHICLE SPEED: The doors Then press U to scroll through made to this feature. The current will automatically lock when the the following settings: setting will remain. vehicle speed is above 13 km/h (8 mph) for three seconds. OFF: None of the doors will To select a setting, press V while automatically unlock. the desired setting is displayed on NO CHANGE: No change will be made to this feature. The current DRIVER AT KEY OUT: Only the the DIC. A beep will sound once a driver door will unlock when the key language has been selected. setting will remain. is taken out of the ignition. AUTO DOOR LOCK To select a setting, press V while DRIVER IN PARK: Only the driver the desired setting is displayed on door will unlock when the vehicle is This feature allows you to the DIC. select when the doors will shifted into P (Park). automatically lock. AUTO DOOR UNLOCK ALL AT KEY OUT: All of the doors Press U until AUTO DOOR This feature allows you to select will unlock when the key is taken LOCK appears on the DIC display. whether or not to turn off the out of the ignition. automatic door unlocking feature. ALL IN PARK (default): All of the Press V once to access the settings It also allows you to select which doors will unlock when the vehicle is for this feature. Then press U to doors and when the doors will shifted into P (Park). scroll through the following settings: automatically unlock. NO CHANGE: No change will be SHIFT OUT OF PARK (default): Press U until AUTO DOOR made to this feature. The current The doors will automatically lock UNLOCK appears on the DIC setting will remain. when the vehicle is shifted out of P (Park). display. Press V once to access To select a setting, press V while the settings for this feature. the desired setting is displayed on the DIC.
  • 157. Chevrolet Express Owner Manual - 2012 Black plate (45,1) Instruments and Controls 5-45 REMOTE DOOR LOCK HORN ONLY: The horn will sound See Remote Keyless Entry (RKE) This feature allows you to select the on the second press of Q on the System Operation on page 2‑3 for type of feedback you will receive RKE transmitter. more information. when locking the vehicle with the HORN & LIGHTS (default): The Press U until REMOTE DOOR Remote Keyless Entry (RKE) exterior lamps will flash when you UNLOCK appears on the DIC transmitter. You will not receive press Q on the RKE transmitter, and display. Press V once to access the feedback when locking the vehicle with the RKE transmitter if the doors the horn will sound when Q is settings for this feature. Then press are open. See Remote Keyless pressed again within five seconds of U to scroll through the following Entry (RKE) System Operation on the previous command. settings: page 2‑3 for more information. NO CHANGE: No change will be LIGHTS OFF: The exterior lamps Press U until REMOTE DOOR made to this feature. The current will not flash when you press K on LOCK appears on the DIC display. setting will remain. the RKE transmitter. Press V once to access the settings To select a setting, press V while LIGHTS ON (default): The exterior for this feature. Then press U to the desired setting is displayed on lamps will flash when you press K scroll through the following settings: the DIC. on the RKE transmitter. OFF: There will be no feedback REMOTE DOOR UNLOCK NO CHANGE: No change will be made to this feature. The current when you press Q on the RKE This feature allows you to select the setting will remain. transmitter. type of feedback you will receive LIGHTS ONLY: The exterior lamps when unlocking the vehicle with To select a setting, press V while the Remote Keyless Entry (RKE) the desired setting is displayed on will flash when you press Q on the transmitter. You will not receive the DIC. RKE transmitter. feedback when unlocking the vehicle with the RKE transmitter if the doors are open.
  • 158. Chevrolet Express Owner Manual - 2012 Black plate (46,1) 5-46 Instruments and Controls DELAY DOOR LOCK Press U until DELAY DOOR LOCK Press U until EXIT LIGHTING This feature allows you to select appears on the DIC display. Press appears on the DIC display. Press whether or not the locking of the V once to access the settings for V once to access the settings for doors will be delayed. When locking this feature. Then press U to scroll this feature. Then press U to scroll the doors with the power door lock through the following settings: through the following settings: switch and a door is open, this feature will delay locking the doors OFF: There will be no delayed OFF: The exterior lamps will not until five seconds after the last door locking of the vehicles doors. turn on. is closed. You will hear three chimes ON (default): The doors will not 10 SECONDS (default): The to signal that the delayed locking lock until five seconds after the last exterior lamps will stay on for feature is in use. The key must be door is closed. 10 seconds. out of the ignition for this feature to NO CHANGE: No change will be 1 MINUTE: The exterior lamps will work. You can temporarily override made to this feature. The current stay on for one minute. delayed locking by pressing the setting will remain. 2 MINUTES: The exterior lamps will power door lock switch twice or Q on the RKE transmitter twice. See To select a setting, press V while stay on for two minutes. Delayed Locking on page 2‑8 for the desired setting is displayed on NO CHANGE: No change will be more information. the DIC. made to this feature. The current EXIT LIGHTING setting will remain. This feature allows you to select To select a setting, press V while the amount of time you want the the desired setting is displayed on exterior lamps to remain on when the DIC. it is dark enough outside. This happens after the key is turned from ON/RUN to LOCK/OFF.
  • 159. Chevrolet Express Owner Manual - 2012 Black plate (47,1) Instruments and Controls 5-47 APPROACH LIGHTING The lamps will remain on for Then press U to scroll through the This feature allows you to select 20 seconds or until Q on the RKE following settings: whether or not to have the exterior transmitter is pressed, or the vehicle NORMAL: The chime volume will lamps turn on briefly during low light is no longer off. See Remote be set to a normal level. periods after unlocking the vehicle Keyless Entry (RKE) System using the Remote Keyless Operation on page 2‑3 for more LOUD: The chime volume will be Entry (RKE) transmitter. information. set to a loud level. NO CHANGE: No change will be NO CHANGE: No change will be Press U until APPROACH made to this feature. The current made to this feature. The current LIGHTING appears on the DIC setting will remain. setting will remain. display. Press V once to access the settings for this feature. Then press To select a setting, press V while There is no default for chime U to scroll through the following the desired setting is displayed on volume. The volume will stay at the settings: the DIC. last known setting. OFF: The exterior lamps will not CHIME VOLUME To select a setting, press V while turn on when you unlock the vehicle the desired setting is displayed on with the RKE transmitter. This feature allows you to select the the DIC. volume level of the chime. ON (default): If it is dark enough outside, the exterior lamps will turn Press U until CHIME VOLUME on briefly when you unlock the appears on the DIC display. Press vehicle with the RKE transmitter. V once to access the settings for this feature.
  • 160. Chevrolet Express Owner Manual - 2012 Black plate (48,1) 5-48 Instruments and Controls FACTORY SETTINGS EXIT FEATURE SETTINGS Exiting the Feature This feature allows you to set all of This feature allows you to exit the Settings Menu the customization features back to feature settings menu. The feature settings menu will be their factory default settings. exited when any of the following Press U until FEATURE SETTINGS Press U until FACTORY SETTINGS occurs: PRESS V TO EXIT appears in the appears on the DIC display. Press . The vehicle is no longer in DIC display. Press V once to exit V once to access the settings for ON/RUN. the menu. this feature. Then press U to scroll . The 3 or T DIC buttons through the following settings: If you do not exit, pressing U will are pressed. RESTORE ALL (default): The return you to the beginning of the feature settings menu. . The end of the feature settings customization features will be set to menu is reached and exited. their factory default settings. . A 40 second time period has DO NOT RESTORE: The elapsed with no selection made. customization features will not be set to their factory default settings. To select a setting, press V while the desired setting is displayed on the DIC.
  • 161. Chevrolet Express Owner Manual - 2012 Black plate (1,1) Lighting 6-1 Lighting Exterior Lighting The exterior lamp control has four positions: Exterior Lamp Controls O (Off): Briefly turn the control to Exterior Lighting this position to turn the automatic Exterior Lamp Controls . . . . . . . . 6-1 headlamps and Daytime Running Exterior Lamps Off Lamps (DRL) off or back on. Reminder . . . . . . . . . . . . . . . . . . . . 6-2 For vehicles first sold in Canada, Headlamp High/Low-Beam the off position only works for Changer . . . . . . . . . . . . . . . . . . . . . 6-2 vehicles that are shifted into the Flash-to-Pass . . . . . . . . . . . . . . . . . 6-3 P (Park) position. Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . 6-3 AUTO (Automatic): Turns on the Automatic Headlamp headlamps automatically at normal System . . . . . . . . . . . . . . . . . . . . . . 6-4 brightness, together with the The exterior lamp control is located following: Hazard Warning Flashers . . . . . 6-5 on the instrument panel to the left of Turn and Lane-Change . Parking Lamps the steering wheel. Signals . . . . . . . . . . . . . . . . . . . . . . 6-5 . Instrument Panel Lights It controls the following systems: Interior Lighting . Headlamps . Taillamps Instrument Panel Illumination Control . . . . . . . . . . . . . . . . . . . . . . 6-6 . Taillamps . License Plate Lamps Dome Lamps . . . . . . . . . . . . . . . . . 6-6 ; (Parking Lamps): Turns on the Reading Lamps . . . . . . . . . . . . . . . 6-7 . Parking Lamps parking lamps together with the . License Plate Lamps following: Lighting Features Entry/Exit Lighting . . . . . . . . . . . . . 6-7 . Instrument Panel Lights . Instrument Panel Lights Battery Load Management . . . . 6-7 Battery Power Protection . . . . . . 6-8 . Taillamps . License Plate Lamps
  • 162. Chevrolet Express Owner Manual - 2012 Black plate (2,1) 6-2 Lighting 2 (Headlamps): Turns on the Exterior Lamps Off Headlamp High/ headlamps together with the Reminder Low-Beam Changer following: . Parking Lamps If a door is open, a reminder chime 2 3 (Headlamp High/Low‐Beam sounds when the headlamps or Changer): Pull the turn signal lever . Instrument Panel Lights parking lamps are manually turned all the way toward you to change on and the key is out of the ignition. the headlamps from low to high . Taillamps To turn off the chime, turn the beam. Then release it. . License Plate Lamps headlamp switch to O or AUTO and If the headlamps are turned on then back on, or close and re‐open while the vehicle is on, the the door. In the auto mode, the headlamps turn off automatically headlamps turn off once the ignition 10 minutes after the ignition is is in LOCK/OFF or may remain on turned off. If the headlamps are until the headlamp delay ends, turned on while the vehicle is off, if enabled in the Driver Information the headlamps will continue to stay Center (DIC). See “Exit Lighting” This instrument panel cluster light on. To prevent the battery from under Vehicle Personalization on comes on when the high‐beam being drained, turn the control to page 5‑42. headlamps are on. the O position. A warning chime sounds if the driver door is opened while the ignition switch is off and the headlamps are on. To change the headlamps from low beam to high beam, pull the turn signal/multifunction lever all the way toward you. Then release it.
  • 163. Chevrolet Express Owner Manual - 2012 Black plate (3,1) Lighting 6-3 Flash-to-Pass Daytime Running When the DRL are on, the taillamps, sidemarker, instrument panel lights, This feature is used to signal to the Lamps (DRL) and other lamps will not be on. vehicle ahead that you want DRL can make it easier for others to to pass. The automatic headlamp system see the front of the vehicle during automatically switches from DRL to If the headlamps are off or in the the day. Fully functional daytime the headlamps depending on the low‐beam position, pull the turn running lamps are required on all darkness of the surroundings. signal lever toward you to vehicles first sold in Canada. momentarily switch to high beams. To turn off the DRL, turn the exterior The DRL system comes on in daylight when the following lamp control to O and then release Release the lever to turn the high-beam headlamps off. conditions are met: it. For vehicles first sold in Canada, the transmission must be in the . The ignition is on. P (Park) position, before the DRL . The exterior lamp control is in can be turned off. the AUTO position. . The shift lever is not in P (Park). . The light sensor determines it is daytime.
  • 164. Chevrolet Express Owner Manual - 2012 Black plate (4,1) 6-4 Lighting Automatic Headlamp The DRL and automatic headlamp system are only affected when the System light sensor sees a change in When it is dark enough outside and lighting lasting longer than the the headlamp switch is in AUTO, delay. the automatic headlamp system If the vehicle is started in a dark turns on the headlamps, along with garage, the automatic headlamp the taillamps, sidemarker lamps, system comes on immediately. parking lamps, and the instrument Once the vehicle leaves the garage, panel lights. The radio lights will The vehicle has a light sensor it takes approximately 30 seconds also be dim. located on the top of the instrument for the automatic headlamp system To turn off the automatic headlamp panel. Do not cover the sensor; to change to DRL if it is light system, turn the exterior lamp otherwise the system will come on outside. During that delay, the control to the off position and then whenever the ignition is on. instrument panel cluster may not be release. For vehicles first sold in The system may also turn on the as bright as usual. Make sure the Canada, the transmission must be headlamps when driving through a instrument panel brightness control in the P (Park) position, before the parking garage or tunnel. is in the full bright position. See automatic headlamp system can be Instrument Panel Illumination turned off. There is a delay in the transition Control on page 6‑6. between the daytime and nighttime operation of the Daytime Running Lamps (DRL) and the automatic headlamp system so that driving under bridges or bright overhead street lights does not affect the system.
  • 165. Chevrolet Express Owner Manual - 2012 Black plate (5,1) Lighting 6-5 Hazard Warning Flashers Turn and Lane-Change The lever returns to its starting position when released. Signals If after signaling a turn or lane change the arrow flashes rapidly or does not come on, a signal bulb may be burned out. Have any burned out bulbs replaced. If the bulb is not burned out, check the fuse. See Fuses and Circuit Breakers on page 10‑41. G : An arrow on the instrument Turn Signal On Chime panel cluster flashes in the direction of the turn or lane change. If the turn signal is left on for more than 1.2 km (0.75 mi), a chime To signal a turn, move the lever all sounds at each flash of the turn | (Hazard Warning Flashers): the way up or down. signal and the message TURN Press this button located on top of To signal a lane change, raise or SIGNAL ON also appears in the the steering column, to make the lower the lever until the arrow Driver Information Center (DIC). front and rear turn signal lamps starts to flash. The turn signal See Lamp Messages on page 5‑38. flash on and off. This warns others automatically flashes three times To turn off the chime and message, that you are having trouble. Press and if the Tow/Haul Mode is active move the turn signal lever to the again to turn the flashers off. it flashes six times. Holding the off position. When the hazard warning flashers turn signal lever for more than are on, the vehicles turn signals will one second causes the turn signals not work. to flash continually until the lever is released.
  • 166. Chevrolet Express Owner Manual - 2012 Black plate (6,1) 6-6 Lighting Interior Lighting D (Instrument Panel Lights): Dome Lamp Override Push the knob to extend and then The E DOME OFF button is Instrument Panel turn clockwise or counterclockwise to brighten or dim the instrument located above the instrument panel Illumination Control panel lights and the radio display. brightness knob. The knob for this feature is located This only works if the headlamps or to the left of the steering column. parking lamps are on. Dome Lamps The dome lamps come on when any door is opened. They turn off after all the doors are closed. The instrument panel brightness knob extends when D is pressed. To manually turn on the dome lamps, press D then turn the knob clockwise to the farthest position. In this position, the dome lamps The dome lamp override sets the remain on whether a door is opened dome lamps to remain off or or closed. come on automatically when a door is opened.
  • 167. Chevrolet Express Owner Manual - 2012 Black plate (7,1) Lighting 6-7 E DOME OFF: Press this button Lighting Features When the batterys state of charge in and the dome lamps remain off is low, the voltage is raised slightly when a door is opened. Press the to quickly bring the charge back up. button again to return it to the Entry/Exit Lighting When the state of charge is high, extended position so that the dome The vehicle has an illuminated the voltage is lowered slightly to lamps come on when a door is entry/exit feature. prevent overcharging. opened. If the vehicle has a voltmeter gauge The dome lamps come on if or a voltage display on the Driver the E DOME OFF button is in the Information Center (DIC), you may Reading Lamps extended position, when a door is see the voltage move up or down. For vehicles with reading lamps, opened or the key is removed from This is normal. If there is a problem, press the button located next to the ignition. an alert will be displayed. each lamp to turn it on or off. The battery can be discharged at The vehicle may also have reading Battery Load idle if the electrical loads are very lamps in other locations. The lamps Management high. This is true for all vehicles. cannot be adjusted. This is because the generator The vehicle may have Electric Power Management (EPM) that (alternator) may not be spinning fast estimates the batterys temperature enough at idle to produce all the and state of charge. It then adjusts power that is needed for very high the voltage for best performance electrical loads. and extended life of the battery.
  • 168. Chevrolet Express Owner Manual - 2012 Black plate (8,1) 6-8 Lighting A high electrical load occurs when Normally, these actions occur in Battery Power Protection several of the following are on, steps or levels, without being such as: headlamps, high beams, noticeable. In rare cases at the This feature shuts off the dome fog lamps, rear window defogger, highest levels of corrective action, lamps if they are left on for more climate control fan at high speed, this action may be noticeable to the than 10 minutes when the ignition is heated seats, engine cooling fans, driver. If so, a Driver Information in LOCK/OFF. This helps to prevent trailer loads, and loads plugged into Center (DIC) message might be the battery from running down. accessory power outlets. displayed, such as SERVICE EPM works to prevent excessive BATTERY CHARGING SYSTEM. discharge of the battery. It does this If this messages displays, it is by balancing the generators output recommended that the driver reduce and the vehicles electrical needs. the electrical loads as much as It can increase engine idle speed to possible. See Battery Voltage and generate more power, whenever Charging Messages on page 5‑34. needed. It can temporarily reduce the power demands of some accessories.
  • 169. Chevrolet Express Owner Manual - 2012 Black plate (1,1) Infotainment System 7-1 Infotainment Audio Players CD Player . . . . . . . . . . . . . . . . . . . 7-13 Introduction System Auxiliary Devices . . . . . . . . . . . . 7-19 Infotainment Phone If the vehicle came without a radio, Bluetooth . . . . . . . . . . . . . . . . . . . . 7-24 the wiring provisions for a radio and Introduction Infotainment . . . . . . . . . . . . . . . . . . . 7-1 an antenna were installed at the Theft-Deterrent Feature . . . . . . . 7-2 assembly plant, so that if you want, Operation . . . . . . . . . . . . . . . . . . . . . 7-3 a radio can be installed at the dealer. Radio AM-FM Radio . . . . . . . . . . . . . . . . . 7-8 Determine which radio the vehicle Satellite Radio . . . . . . . . . . . . . . . 7-10 has and read the following pages to Radio Reception . . . . . . . . . . . . . 7-12 become familiar with its features. Fixed Mast Antenna (Multi-Band) . . . . . . . . . . . . . . . . 7-12 { WARNING Fixed Mast Antenna (Care) . . . . . . . . . . . . . 7-12 Taking your eyes off the road for extended periods could cause a crash resulting in injury or death to you or others. Do not give extended attention to entertainment tasks while driving. This system provides access to many audio and non‐audio listings.
  • 170. Chevrolet Express Owner Manual - 2012 Black plate (2,1) 7-2 Infotainment System To minimize taking your eyes off the Notice: The chime signals related Theft-Deterrent Feature road while driving, do the following to safety belts, parking brake, and while the vehicle is parked: other functions of the vehicle The theft-deterrent feature works by operate through the radio/ learning a portion of the Vehicle . Become familiar with the Identification Number (VIN) to the operation and controls of the entertainment system. If that equipment is replaced or infotainment system. The audio system. infotainment system does not additional equipment is added to . Set up the tone, speaker the vehicle, the chimes may not operate if it is stolen or moved to a adjustments, and preset radio work. Make sure that replacement different vehicle. stations. or additional equipment is For more information, see Defensive compatible with the vehicle Driving on page 9‑3. before installing it. See Accessories and Modifications on Notice: Contact your dealer page 10‑3. before adding any equipment. The vehicle has Retained Adding audio or communication Accessory Power (RAP). With RAP, equipment could interfere with the audio system can be played the operation of the engine, radio, even after the ignition is turned off. or other systems, and could See Retained Accessory Power damage them. Follow federal (RAP) on page 9‑21 for more rules covering mobile radio and information. telephone equipment.
  • 171. Chevrolet Express Owner Manual - 2012 Black plate (3,1) Infotainment System 7-3 Operation AM-FM Radio
  • 172. Chevrolet Express Owner Manual - 2012 Black plate (4,1) 7-4 Infotainment System 4 (Information): Press to switch the display between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current FM-RDS station or MP3 song. A choice of additional information such as Channel, Song, Artist, and CAT (category) can display. Continue pressing to highlight the desired tab, or press the softkey located under any one of the tabs and the information about that tab displays. Radio with CD (MP3) Shown; Radio with USB and CD (MP3) and Radio with CD Similar The vehicle has one of these radios Using the Radio as its audio system. O (Power/Volume): Press to turn the system on and off. Turn clockwise or counterclockwise to increase or decrease the volume.
  • 173. Chevrolet Express Owner Manual - 2012 Black plate (5,1) Infotainment System 7-5 Speed Compensated 4. Press the softkey under the Setting the Tone (Bass/Treble) Volume (SCV): Radios with desired Speed Compensated (AM-FM Radio and AM-FM SCV automatically adjust the radio Volume setting (OFF, Low, Med, Radio with CD) volume to compensate for road and or High) to select the level of wind noise as the vehicle speed radio volume compensation. To adjust the bass or treble: changes while driving, so that the The display times out after 1. Press the f knob until Bass or volume level stays consistent. approximately 10 seconds. Each Treble displays. To activate SCV: higher setting allows for more radio volume compensation at 2. To adjust the setting, do one of 1. Set the radio volume to the faster vehicle speeds. the following: desired level. . Turn the f knob. 2. Press the MENU button to display the radio setup menu. . Press either ¨ SEEK, 3. Press the softkey under the or © SEEK. AUTO VOLUM (automatic EQ (Equalization): Press this volume) tab on the radio display. button to choose bass and treble equalization settings designed for different types of music. Selecting MANUAL, or changing bass or treble, returns the EQ to the manual bass and treble settings. Unique EQ settings can be saved for each source.
  • 174. Chevrolet Express Owner Manual - 2012 Black plate (6,1) 7-6 Infotainment System Setting the Tone 3. Adjust the setting by doing one EQ (Equalization): Press this (Bass/Midrange/Treble) of the following: button to choose bass and treble (All Except AM-FM Radio and equalization settings designed for . Turn the f knob clockwise different types of music. Selecting AM-FM Radio with CD) or counterclockwise. MANUAL, or changing bass or BASS/MID/TREB (Bass, Midrange, treble, returns the EQ to the manual or Treble): To adjust the bass, . Press ¨ SEEK or © SEEK. bass and treble settings. midrange, or treble: . Press FWD or s REV. Unique EQ settings can be saved 1. Press the f knob until the tone If a stations frequency is weak or if for each source. control tabs display. there is static, decrease the treble. If the radio has a Bose® audio 2. Highlight the desired tone To quickly adjust bass, midrange, system, the EQ settings are either control tab by doing one of or treble to the middle position, MANUAL or TALK. the following: press the softkey positioned under the BASS, MID, or TREB tab for . Press the f knob. more than two seconds. A beep . Press the softkey under the sounds and the level adjusts to the desired tab. middle position. To quickly adjust all tone and speaker controls to the middle position, press the f knob for more than two seconds until a beep sounds.
  • 175. Chevrolet Express Owner Manual - 2012 Black plate (7,1) Infotainment System 7-7 Adjusting the Speakers Adjusting the Speakers To quickly adjust all speaker and (Balance/Fade) (AM-FM Radio (Balance/Fade) (All Except tone controls to the middle position, and AM-FM Radio with CD) AM-FM Radio and AM-FM press the f knob for more than To adjust the balance or fade: Radio with CD) two seconds. BAL/FADE (Balance/Fade): If the Rear Seat Audio (RSA) is 1. Press ` or press the f knob To adjust the balance or fade: turned on, the radio disables FADE until the speaker control tab and mutes the rear speakers. displays. 1. Press the f knob until the speaker control tabs display. Radio Messages 2. To adjust the setting, do one of the following: 2. Highlight the desired speaker Calibration Error: The audio control tab by doing one of the system has been calibrated for the . Turn the f knob. following: vehicle from the factory. . Press either ¨ SEEK, If Calibration Error displays, it . Press the f knob. means that the radio has not been or © SEEK. configured properly for the vehicle . Press the softkey under the desired tab. and it must be returned to your dealer for service. 3. Adjust the setting by doing one of the following: VIN or NO VIN: One of these messages will display when the . Turn the f knob clockwise TheftLock system has locked up the or counterclockwise. radio. Take the vehicle to your dealer for service. . Press ¨ SEEK or © SEEK. If any error occurs repeatedly or if . Press FWD or s REV. an error cannot be corrected, contact your dealer.
  • 176. Chevrolet Express Owner Manual - 2012 Black plate (8,1) 7-8 Infotainment System Radio Finding a Station For AM-FM Radio and Radio with CD, scan presets within the current BAND: Press to switch between selected band by pressing and AM-FM Radio FM1, FM2, AM, and XM. holding either SEEK button for The selection displays. Radio Data System (RDS) four seconds until a double beep f (Tune): Turn clockwise or sounds. The radio goes to a stored The Radio may have a Radio Data counterclockwise to increase or preset, plays for a few seconds if a System (RDS). The RDS feature is decrease the station frequency. strong signal is present, then goes available for use only on FM to the next stored preset. The stations that broadcast RDS © SEEK or ¨ SEEK: station frequency flashes while the information. This system relies upon Press © SEEK to go to the radio is in the scan mode. receiving specific information from previous or ¨ SEEK to go to the these stations and only works when next station and stay there. Setting Preset Stations the information is available. While If the radio does not have a the radio is tuned to an FM-RDS To scan stations, press and hold either button for two seconds until a FAV button, up to 18 stations station, the station name or call (six FM1, six FM2, and six AM), letters display. In rare cases, a radio beep sounds. The radio goes to a station, plays for a few seconds, can be programmed on the six station could broadcast incorrect numbered softkeys, by performing information that causes the radio then goes to the next station. For AM-FM Radio and Radio with CD, the following steps: features to work improperly. If this happens, contact the radio station. the station frequency flashes while 1. Turn the radio on. the radio is in the scan mode. Press 2. Press BAND to select FM1, either button again to stop scanning. FM2, or AM. The radio seeks and scans stations 3. Tune in the desired station. only with a strong signal that are in the selected band.
  • 177. Chevrolet Express Owner Manual - 2012 Black plate (9,1) Infotainment System 7-9 4. Press and hold one of the Press the FAV button to go through The number of favorites pages can six numbered softkeys for up to six pages of favorites, each be set up using the MENU button. three seconds until a beep having six favorite stations available To set up the number of favorites sounds. When that softkey is per page. Each page of favorites pages: pressed and released, the can contain any combination of AM 1. Press the MENU button to station that was set, returns. and FM stations. display the radio setup menu. 5. Repeat Steps 2 through 4 for The balance/fade and tone settings 2. Press the softkey located below each softkey. that were previously adjusted, are the FAV 1-6 tab. stored with the favorite stations. Storing a Radio Station as a 3. Select the desired number of Favorite To store a station as a favorite: favorites pages by pressing the Drivers are encouraged to set up 1. Tune to the desired radio station. softkey located below the their radio station favorites while the 2. Press the FAV button to display displayed page numbers. vehicle is parked. Tune to favorite the page where the station is to 4. Press the FAV button, or let the stations using the presets, favorites be stored. menu time out, to return to the button, and steering wheel controls, original main radio screen 3. Press and hold one of the if the vehicle has this feature. See showing the radio station six softkeys until a beep sounds. Defensive Driving on page 9‑3. frequency tabs and to begin the When that softkey is pressed FAV (Favorites): If the vehicle and released, the station that process of programming your has a FAV button, a maximum of was set, returns. favorites for the chosen number 36 stations can be programmed as of numbered pages. 4. Repeat the steps for each favorites using the six softkeys softkey radio station you want positioned below the radio station stored as a favorite. frequency tabs and by using the radio favorites page button (FAV button).
  • 178. Chevrolet Express Owner Manual - 2012 Black plate (10,1) 7-10 Infotainment System Satellite Radio To scan stations, press and hold Setting Preset Stations either button for two seconds until a Finding a Category (CAT) If the radio does not have a beep sounds. The radio goes to a FAV button, up to 18 stations Station station, plays for a few seconds, (six FM1, six FM2, and six AM), then goes to the next station. For CAT (Category): The CAT button is can be programmed on the six AM-FM Radio and Radio with CD, used to find XM™ stations while the numbered softkeys, by performing the station frequency flashes while radio is in the XM mode. the following steps: the radio is in the scan mode. Press XM is a satellite radio service based either button again to stop scanning. 1. Turn the radio on. in the United States and The radio seeks and scans stations 2. Press BAND to select FM1, Canada only. only with a strong signal that are in FM2, or AM. Finding a Station the selected band. 3. Tune in the desired station. BAND: Press to switch For AM-FM Radio and Radio with 4. Press and hold one of the six between FM1, FM2, AM, and XM. CD, scan presets within the current numbered softkeys for The selection displays. selected band by pressing and three seconds until a beep holding either SEEK button for f (Tune): Turn clockwise or four seconds until a double beep sounds. When that softkey is counterclockwise to increase or pressed and released, the sounds. The radio goes to a stored station that was set, returns. decrease the station frequency. preset, plays for a few seconds if a © SEEK or ¨ SEEK: strong signal is present, then goes 5. Repeat Steps 2 through 4 for Press © SEEK to go to the to the next stored preset. The each softkey. station frequency flashes while the previous or ¨ SEEK to go to the radio is in the scan mode. next station and stay there.
  • 179. Chevrolet Express Owner Manual - 2012 Black plate (11,1) Infotainment System 7-11 Storing a Radio Station as a The balance/fade and tone settings The number of favorites pages can Favorite that were previously adjusted, are be set up using the MENU button. stored with the favorite stations. To setup the number of favorites Drivers are encouraged to set up pages: their radio station favorites while the To store a station as a favorite: vehicle is parked. Tune to favorite 1. Tune to the desired radio station. 1. Press the MENU button to stations using the presets, favorites display the radio setup menu. button, and steering wheel controls, 2. Press the FAV button to display the page where the station is to 2. Press the softkey located below if the vehicle has this feature. See the FAV 1-6 tab. Defensive Driving on page 9‑3. be stored. 3. Press and hold one of the 3. Select the desired number of FAV (Favorites): If the vehicle favorites pages by pressing the has a FAV button, a maximum of six softkeys until a beep sounds. When that softkey is pressed softkey located below the 36 stations can be programmed as displayed page numbers. favorites using the six softkeys and released, the station that positioned below the radio station was set, returns. 4. Press the FAV button, or let the frequency tabs and by using the 4. Repeat the steps for each menu time out, to return to the radio favorites page button (FAV softkey radio station you want original main radio screen button). Press the FAV button to go stored as a favorite. showing the radio station through up to six pages of favorites, frequency tabs and to begin the each having six favorite stations process of programming your available per page. Each page favorites for the chosen amount of favorites can contain any of numbered pages. combination of AM and FM stations.
  • 180. Chevrolet Express Owner Manual - 2012 Black plate (12,1) 7-12 Infotainment System Radio Reception FM Stereo XM Satellite Radio Service System if the vehicle has these features. Frequency interference and static FM stereo gives the best sound, but Keep the antenna clear of can occur during normal radio FM signals reach only about 16 to obstructions for clear reception. reception if items such as cell phone 65 km (10 to 40 mi). Tall buildings or Make sure there is sufficient chargers, vehicle convenience hills can interfere with FM signals, clearance when entering garages accessories, and external electronic causing the sound to fade in or parking structures. devices are plugged into the and out. accessory power outlet. If there is Cellular Phone Usage Fixed Mast interference or static, unplug the item from the accessory power Cellular phone usage may cause Antenna (Care) outlet. interference with the radio. This The fixed mast antenna can interference may occur when withstand most car washes without AM making or receiving phone calls, being damaged as long as it is The range for most AM stations is charging the phones battery, securely attached to the base. If the greater than for FM, especially at or simply having the phone on. mast becomes slightly bent, night. The longer range can cause This interference causes an straighten it out by hand. If the mast station frequencies to interfere with increased level of static while is badly bent, replace it. each other. For better radio listening to the radio. If static is reception, most AM radio stations received while listening to the radio, Make sure there is sufficient boost the power levels during the unplug the cellular phone and turn clearance when entering garages or day, and then reduce these levels it off. parking structures. during the night. Static can also Occasionally check to make sure occur when things like storms and Fixed Mast Antenna the antenna is tightened to its base. power lines interfere with radio (Multi-Band) If tightening is required, tighten reception. When this happens, try by hand. reducing the treble on the radio. The multi-band antenna is located on the roof of the vehicle. The antenna is used for OnStar and the
  • 181. Chevrolet Express Owner Manual - 2012 Black plate (13,1) Infotainment System 7-13 Audio Players the CD player and the loading slot If the surface of a CD is soiled, free of foreign materials, liquids, clean it with a soft, lint‐free cloth or and debris. dampen a clean, soft cloth in a mild, CD Player neutral detergent solution mixed If an error displays, see “CD Player Care of the CD Player Messages” later in this section. with water. Make sure the wiping process starts from the center to Do not add any label to a CD. Care of CDs the edge. It could get caught in the CD. If a CD is recorded on a personal If playing a CD-R, the sound quality Inserting a CD (Single CD computer and a description label is can be reduced due to CD-R or Player) needed, try labeling the top of the CD-RW quality, the method of recording, the quality of the music Insert a CD partway into the slot, recorded CD with a marking pen. label side up. The player pulls it in that has been recorded, and the The use of CD lens cleaners is way the CD-R or CD-RW has been and the CD should begin playing. not advised, due to the risk of handled. Handle them carefully. contaminating the lens of the CD Ejecting a CD (Single CD Store CD-Rs or CD-RWs in their Player) optics with lubricants internal to the original cases or other protective CD player mechanism. cases and away from direct sunlight Z EJECT: Press and release to Notice: If a label is added to a and dust. The CD player scans the eject the disc. Remove the CD CD, more than one CD is inserted bottom surface of the disc. If the when Remove Disc displays. If the into the slot at a time, or an surface of a CD is damaged, such disc is not removed, after several attempt is made to play scratched as cracked, broken, or scratched, seconds the disc is automatically or damaged CDs, the CD player the CD does not play properly or not pulled back into the player. could be damaged. While using at all. Do not touch the bottom side the CD player, use only CDs in of a CD while handling it; this could good condition without any label, damage the surface. Pick up CDs load one CD at a time, and keep by grasping the outer edges or the edge of the hole and the outer edge.
  • 182. Chevrolet Express Owner Manual - 2012 Black plate (14,1) 7-14 Infotainment System Playing a CD CD/AUX (CD/Auxiliary): Press to © SEEK: Press to go to the start cycle between CD or Auxiliary when of the current track if more than If the ignition or radio is turned off listening to the radio. The CD icon 10 seconds on the CD have played. with a CD in the player, it stays in and a message showing the disc the player. When the ignition or Press to go to the previous track if and/or track number will display radio is turned on, the CD starts less than 10 seconds on the CD when a CD is in the player. Press playing where it stopped, if it was have played. again and the system automatically the last selected audio source. searches for an auxiliary input Press and hold, or press multiple When a CD is inserted, the CD device; see Auxiliary Devices on times, to continue moving backward symbol displays on the left side of page 7‑19 for more information. through the tracks on the CD. the radio display. As each new track If a portable audio player is not starts to play, the track number connected, “No Input Device Found” ¨ SEEK: Press to go to the next track. displays. displays. Press and hold, or press multiple The CD player can play the smaller 4 (Information): Press to display times, to continue moving forward 8 cm (3 in) single CDs with an additional text information related to adapter ring. Full-size CDs and the through the tracks on the CD. the current song. If information is smaller CDs are loaded in the same available, the song title information s REV (Fast Reverse): Press manner. displays on the top line of the and hold to reverse playback quickly display and artist information within a track. displays on the bottom line. FWD (Fast Forward): Press When information is not available, and hold to advance playback NO INFO displays. quickly within a track. f (Tune): Turn to select tracks on the CD that is currently playing.
  • 183. Chevrolet Express Owner Manual - 2012 Black plate (15,1) Infotainment System 7-15 RDM (Random): Press to listen to MP3‐Supported Files CD‐R‐ or CD‐RW‐Supported File tracks in random, rather than and Folder Structure The Radio with CD (MP3) and sequential order. To use random, do The radio supports: Radio with USB and CD (MP3) have one of the following: the capability of playing an MP3 . Up to 50 folders. For the AM-FM Radio with CD: CD-R or CD-RW disc. . Up to eight folders in depth. 1. Press the RDM button until the Format random icon displays. . Up to 50 playlists. Radios that have the capability of 2. Press the RDM button again playing MP3s can play .mp3 or .wma . Up to 255 files. until the random icon disappears files that were recorded onto a . Playlists with an .m3u or .wpl from the display. CD-R or CD-RW disc. The files can extension. For the Radio with CD (MP3) and be recorded with the following fixed . Files with an .mp3, .wma, or .cda Radio with USB and CD (MP3): bit rates: 32 kbps, 40 kbps, 56 kbps, file extension. 64 kbps, 80 kbps, 96 kbps, 112 kbps, 1. Press the softkey positioned 128 kbps, 160 kbps, 192 kbps, Root Directory under the RDM tab until Random 224 kbps, 256 kbps, and 320 kbps or Current Disc displays. The root directory is treated as a a variable bit rate. folder. Files are stored in the root 2. Press the softkey again to turn directory when the disc or storage Compressed Audio or Mixed Mode off random play. device does not contain folders. Discs Files accessed from the root The radio can play discs that directory of a CD display as contain both uncompressed CD F1 ROOT. audio and MP3 files. If both formats are on the disc, the radio reads all Empty Folder MP3 files first, then the Folders that do not contain files are uncompressed CD audio files. skipped, and the player advances to the next folder that contains files.
  • 184. Chevrolet Express Owner Manual - 2012 Black plate (16,1) 7-16 Infotainment System Order of Play File System and Naming Playlists that have an .m3u or .pls Compressed audio files are The song name that displays is the file extension and are stored on a accessed in the following order: song name contained in the ID3 tag. USB device may be supported by If the song name is not present in the radio with a USB port. . Playlists (Px). the ID3 tag, then the radio displays Playlists can be changed by using . Files stored in the root directory. the file name without the extension the softkeys below the S c and . Files stored in folders in the (such as .mp3) as the track name. c T tabs, the f knob, the root directory. Track names longer than © SEEK button, or the ¨ SEEK Tracks are played in the following 32 characters or four pages are button. An MP3 CD-R or CD-RW order: shortened. The display does not that has been recorded without show parts of words on the last using file folders can be played. . Play begins from the first track in page of text, and the extension of If a CD-R or CD-RW contains more the first playlist and continues the file name is not displayed. than the maximum of 50 folders, sequentially through all tracks in 15 playlists, and 512 folders and each playlist. When the last Preprogrammed Playlists files, the player allows access and track of the last playlist has CDs that have preprogrammed navigates up to the maximum, but played, play continues from the playlists created using WinAmp™, all items over the maximum are not first track of the first playlist. MusicMatch™, or Real Jukebox™ accessible. . Play begins from the first track in software can be accessed; however, the first folder and continues there is no playlist‐editing capability sequentially through all tracks in using the radio. These playlists are each folder. When the last track treated as special folders containing of the last folder has played, compressed audio song files. play continues from the first track of the first folder.
  • 185. Chevrolet Express Owner Manual - 2012 Black plate (17,1) Infotainment System 7-17 Playing an MP3 FWD (Fast Forward): Press h (Music Navigator): Press the 4 (Information): Press to display and hold to advance playback softkey below the h tab to play additional text information related to quickly. Sound is heard at a reduced the files in order by artist or album. the current song. If information is volume and the elapsed time of the The player scans the disc to sort the available, the song title information file displays. Release FWD to files by artist and album ID3 tag displays on the top line of the resume playing. The elapsed time of information. It can take several display and artist information the file displays. minutes to scan the disc depending displays on the bottom line. S c (Previous Folder): Press on the number of files on the disc. When information is not available, NO INFO displays. the softkey below the S c tab to The radio may begin playing while it go to the first track in the previous is scanning in the background. f (Tune): Turn to select MP3s on folder. When the scan is finished, the disc the CD currently playing. begins playing files in order by c T (Next Folder): Press the © SEEK: Press to go to the start of softkey below the c T tab to go to artist. The current artist playing is the track, if more than 10 seconds shown on the second line of the have played. Press and hold or the first track in the next folder. display. Once all songs by that artist press multiple times to continue RDM (Random): Press to listen to are played, the player moves to the moving backward through tracks. tracks in random, rather than next artist in alphabetical order and ¨ SEEK: Press to go to the next sequential order. To use random, do begins playing files by that artist. track. Press and hold or press one of the following: To listen to files by another artist, multiple times to continue moving For the Radio with CD (MP3) and press the softkey located below forward through tracks. Radio with USB and CD (MP3): either arrow tab. The disc goes to s REV (Reverse): Press and hold the next or previous artist in 1. Press the softkey positioned to reverse playback quickly. Sound alphabetical order. Continue under the RDM tab until Random is heard at a reduced volume and Current Disc displays. pressing either softkey below the the elapsed time of the file displays. arrow tab until the desired artist 2. Press the softkey again to turn displays. Release s REV to resume playing. off random play.
  • 186. Chevrolet Express Owner Manual - 2012 Black plate (18,1) 7-18 Infotainment System To change from playback by artist to CD Player Messages . There was a problem while playback by album: burning the CD. CHECK DISC: If this message . 1. Press the softkey located below displays and/or the CD ejects, it The label is caught in the the Sort By tab. could be for one of the following CD player. 2. Press one of the softkeys below reasons: If the CD is not playing correctly, for the Album tab from the sort . It is very hot. When the any other reason, try a known screen. temperature returns to normal, good CD. 3. Press the softkey below the the CD should play. If any error occurs repeatedly or if Back tab to return to the main . The road is very rough. When an error cannot be corrected, music navigator screen. the road becomes smoother, the contact your dealer. If the radio CD should play. displays an error message, write it The album name displays on the down and provide it to your dealer second line between the arrows, . The CD is dirty, scratched, wet, when reporting the problem. and songs from the current album or upside down. begin to play. Once all songs from . The air is very humid. If so, wait that album have played, the player about an hour and try again. moves to the next album in alphabetical order on the CD and begins playing MP3s from that album. To exit music navigator mode, press the softkey below the Back tab to return to normal MP3 playback.
  • 187. Chevrolet Express Owner Manual - 2012 Black plate (19,1) Infotainment System 7-19 Auxiliary Devices To use a portable audio player, BAND: Press to listen to the radio connect a 3.5 mm (1/8 in) cable to when a portable audio device is Using the Auxiliary Input Jack the radios front auxiliary input jack. playing. The portable audio device Radios with an auxiliary input jack When a device is connected, press continues playing. located on the lower right side of the the radio CD/AUX button to begin CD/AUX (CD/Auxiliary): Press to faceplate can connect to an external playing audio from the device over play a CD when a portable audio audio device such as an iPod®, the vehicle speakers. device is playing. Press again and MP3 player, or CD player, for use as For optimal sound quality, increase the system begins playing audio another source for audio listening. the portable audio devices volume from the connected portable audio This input jack is not an audio to the loudest level. player. If a portable audio player is output; do not plug headphones into not connected, “No Input Device It is always best to power the the front auxiliary input jack. Found” displays. portable audio device through its Drivers are encouraged to set up own battery while playing. any auxiliary device while the O (Power/Volume): Turn clockwise vehicle is in P (Park). See or counterclockwise to increase or Defensive Driving on page 9‑3 for decrease the volume of the more information on driver portable player. Additional volume distraction. adjustments might have to be made from the portable device if the volume is not loud or soft enough.
  • 188. Chevrolet Express Owner Manual - 2012 Black plate (20,1) 7-20 Infotainment System Using the USB Port USB‐Supported Devices USB‐Supported File and Folder . USB flash drive Structure Radios with a USB port can control a USB storage device or an iPod® . Portable USB hard drive The radio supports: using the radio buttons and knobs. . Up to 700 folders. See “Playing an MP3” in CD Player . Fifth generation or later iPod on page 7‑13 for information about . iPod nano . Up to eight folders in depth. how to connect and control a . Up to 65,535 files. USB storage device or an iPod. . iPod touch . iPod classic . Folder and file names up to USB Support 64 bytes. Not all iPods and USB drives are compatible with the USB port. . Files with an .mp3 or .wma file extension. Make sure the iPod has the latest firmware from Apple® for . AAC files stored on an iPod. proper operation. iPod firmware . FAT16. can be updated using the . FAT32. latest iTunes® application. See www.apple.com/itunes. For help with identifying the iPod, go to www.apple.com/support. Radios that have a USB port can play .mp3 and .wma files that are The USB connector is located on stored on a USB storage device as the instrument panel and uses the well as AAC files that are stored on USB 2.0 standard. an iPod.
  • 189. Chevrolet Express Owner Manual - 2012 Black plate (21,1) Infotainment System 7-21 Connecting a USB Storage automatically powers off and will ¨ SEEK: Press to go to the next Device or iPod not charge or draw power from the track. Press and hold or press vehicles battery. multiple times to continue moving The USB port can be used to control an iPod or a USB storage If you have an older iPod model that forward through tracks. device. is not supported, it can still be used s REV (Reverse): Press and hold by connecting it to the auxiliary to reverse playback quickly. Sound To connect a USB storage device, input jack using a standard 3.5 mm connect the device to the USB port is heard at a reduced volume. (1/8 in) stereo cable. See “Using the Release s REV to resume playing. located on the instrument panel. Auxiliary Input Jack” earlier for more The elapsed time of the file To connect an iPod, connect one information. displays. end of the USB cable that came with the iPod to the iPod’s dock Using the Radio to Control a FWD (Fast Forward): Press connector and connect the other USB Storage Device or iPod and hold to advance playback end to the USB port located on the The radio can control a USB quickly. Sound is heard at a reduced instrument panel. If the vehicle is storage device or an iPod using volume. Release FWD to on and the USB connection works, the radio buttons and knobs, and resume playing. The elapsed time of “OK to disconnect” and a GM logo display song information on the the file displays. may appear on the iPod, and iPod radio display. appears on the radio display. The 4 (Information): Press to display iPod music appears on the radio f (Tune): Turn to select files. additional information about the display and begins playing. © SEEK: Press to go to the start of selected track. The iPod charges while it is the track, if more than 10 seconds connected to the vehicle if the have played. Press and hold or vehicle is in the ACC/ACCESSORY press multiple times to continue or ON/RUN position. When the moving backward through tracks. vehicle is turned off, the iPod
  • 190. Chevrolet Express Owner Manual - 2012 Black plate (22,1) 7-22 Infotainment System . Third softkey, 5% through the list Using Softkeys to Control a c (Folder View): Press the each time the softkey is pressed. USB Storage Device or iPod softkey below c to view the . Fourth softkey, 10% through the The five softkeys below the radio contents of the current folder on display are used to control the the USB drive. To browse and list each time the softkey is functions listed below. select files: pressed. . Fifth softkey, end of the list. To use the softkeys: 1. Press the softkey below c. 1. Press the first or fifth softkey h (Music Navigator): Press the 2. Turn f to scroll through the list softkey below h to view and below the radio display to of folders. select a file on an iPod, using the display the functions listed below, or press the softkey 3. Press f to select the desired iPods menu system. Files are below the function if it is folder. If there is more then one sorted by: currently displayed. folder, repeat Steps 1 and 2 until . Playlists 2. Press the softkey below the tab the desired folder is reached. . Artists with the function on it to use that 4. Turn f to scroll through the files function. . Albums in the selected folder. j (Pause): Press the softkey . Genres 5. Press f to select the desired file below j to pause the track. The tab . Songs to be played. appears raised when pause is being . Composers used. Press the softkey below j To skip through large lists, the five softkeys can be used to navigate in To select files: again to resume playback. the following order: 1. Press the softkey below h. Back: Press the softkey below the Back tab to go back to the main . First softkey, first item in the list. 2. Turn f to scroll through the list display screen on an iPod, or the . Second softkey, 1% through the of menus. root directory on a USB storage list each time the softkey is device. pressed.
  • 191. Chevrolet Express Owner Manual - 2012 Black plate (23,1) Infotainment System 7-23 3. Press f to select the Repeat Functionality > (Shuffle Off): Press the desired menu. To use Repeat: softkey below 2 to turn shuffle 4. Turn f to scroll through the off. This is the default mode when a Press the softkey below " or USB storage device or iPod is first folders or files in the to select between Repeat All and connected. selected menu. Repeat Track. 2 (Shuffle All Songs/Shuffle 5. Press f to select the desired file " (Repeat All): Press the softkey Songs): Press the softkey below to be played. below " to repeat all tracks. The = or C to shuffle all songs on To skip through large lists, the five tab appears lowered when Repeat the USB storage device or iPod. All is being used. This is the default softkeys can be used to navigate in mode when a USB storage device C (Shuffle Album): Press the the following order: softkey below > to shuffle all or iPod is first connected. . First softkey, first item in the list. songs in the current album on (Repeat Track): Press the an iPod. . Second softkey, 1% through the softkey below to repeat one list each time the softkey is track. The tab appears raised when = (Shuffle Folder): Press the pressed. softkey below > to shuffle all Repeat Track is being used. . Third softkey, 5% through the list songs in the current folder on a each time the softkey is pressed. Shuffle Functionality USB storage device. . Fourth softkey, 10% through the To use Shuffle: list each time the softkey is Press the softkey below >, 2, pressed. C, or = to select between . Fifth softkey, end of the list. Shuffle Off, Shuffle All Songs/ Shuffle Songs, Shuffle Album, or Shuffle Folder.
  • 192. Chevrolet Express Owner Manual - 2012 Black plate (24,1) 7-24 Infotainment System . Pair cell phone(s) to the vehicle. Phone The system may not work with A Bluetooth system can use a Bluetooth‐capable cell phone with a all cell phones. See “Pairing” in Hands‐Free Profile to make and Bluetooth this section for more information. receive phone calls. The system For vehicles equipped with . If the cell phone has voice can be used while the key is in the Bluetooth capability, the system can dialing capability, learn to use ON/RUN or ACC/ACCESSORY interact with many cell phones, that feature to access the position. The range of the Bluetooth allowing: address book or contact list. See system can be up to 9.1 m (30 ft). “Voice Pass-Thru” in this section Not all phones support all functions, . Placement and receipt of calls in and not all phones work with the a hands-free mode. for more information. in-vehicle Bluetooth system. See . Sharing of the cell phone’s . See “Storing and Deleting Phone www.gm.com/bluetooth for more address book or contact list with Numbers” in this section for information on compatible phones. the vehicle. more information. Voice Recognition To minimize driver distraction, before driving, and with the vehicle { WARNING The Bluetooth system uses voice parked: recognition to interpret voice When using a cell phone, it can commands to dial phone numbers . Become familiar with the be distracting to look too long or and name tags. features of the cell phone. too often at the screen of the Organize the phone book and phone or the infotainment For additional information, say contact lists clearly and delete (navigation) system. Taking your “Help” while you are in a voice duplicate or rarely used entries. eyes off the road too long or too recognition menu. If possible, program speed dial often could cause a crash Noise: Keep interior noise levels to or other shortcuts. resulting in injury or death. a minimum. The system may not . Review the controls and Focus your attention on driving. recognize voice commands if there operation of the infotainment is too much background noise. system.
  • 193. Chevrolet Express Owner Manual - 2012 Black plate (25,1) Infotainment System 7-25 When to Speak: A short tone Bluetooth Controls Pairing Information sounds after the system responds . A Bluetooth phone with MP3 Use the buttons located on the indicating when it is waiting for a capability cannot be paired to steering wheel to operate the in‐ voice command. Wait until the tone the vehicle as a phone and an vehicle Bluetooth system. See and then speak. MP3 player at the same time. Steering Wheel Controls on How to Speak: Speak clearly in a page 5‑2 for more information. . Up to five cell phones can be calm and natural voice. b / g (Mute/Push To Talk): Press paired to the Bluetooth system. Audio System to answer incoming calls, confirm . The pairing process is disabled system information, and start when the vehicle is moving. When using the in‐vehicle Bluetooth speech recognition. system, sound comes through the . Pairing only needs to be vehicles front audio system c / x (End): Press to end a call, completed once, unless the speakers and overrides the audio reject a call, or cancel an operation. pairing information on the cell system. Use the audio system phone changes or the cell phone Pairing volume knob, during a call, to is deleted from the system. change the volume level. The A Bluetooth enabled cell phone adjusted volume level remains in must be paired to the Bluetooth . Only one paired cell phone can memory for later calls. To prevent system and then connected to the be connected to the Bluetooth missed calls, a minimum volume vehicle before it can be used. See system at a time. level is used if the volume is turned the cell phone manufacturers user . If multiple paired cell phones are down too low. guide for Bluetooth functions before within range of the system, the pairing the cell phone. If a Bluetooth system connects to the first phone is not connected, calls will be available paired cell phone in the made using OnStar Hands‐Free order that they were first paired Calling, if equipped. See OnStar to the system. To connect to a Overview on page 14‑1 for more different paired phone, see information. “Connecting to a Different Phone” later in this section.
  • 194. Chevrolet Express Owner Manual - 2012 Black plate (26,1) 7-26 Infotainment System Pairing a Phone with “<phone name> has been 3. Say “Delete.” The system asks successfully paired” after the which phone to delete. 1. Press and hold b / g for pairing process is complete. two seconds. 4. Say the name of the phone you 6. Repeat Steps 1 through 5 to pair want to delete. 2. Say “Bluetooth.” This command additional phones. can be skipped. Connecting to a Different Phone Listing All Paired and Connected To connect to a different cell phone, 3. Say “Pair.” The system responds Phones with instructions and a four‐digit the Bluetooth system looks for the Personal Identification Number The system can list all cell phones next available cell phone in the (PIN). The PIN is used in Step 5. paired to it. If a paired cell phone is order in which all the available cell also connected to the vehicle, the phones were paired. Depending on 4. Start the pairing process on the system responds with “is connected” which cell phone you want to cell phone that you want to pair. after that phone name. connect to, you may have to use For help with this process, see this command several times. the cell phone manufacturers 1. Press and hold b / g for user guide. two seconds. 1. Press and hold b / g for 5. Locate the device named “Your 2. Say “Bluetooth.” two seconds. Vehicle” in the list on the cell 2. Say “Bluetooth.” phone. Follow the instructions 3. Say “List.” on the cell phone to enter the 3. Say “Change phone.” Deleting a Paired Phone PIN provided in Step 3. After the . If another cell phone is If the phone name you want to PIN is successfully entered, the found, the response will be delete is unknown, see “Listing All “<Phone name> is now system prompts you to provide a Paired and Connected Phones.” connected.” name for the paired cell phone. This name will be used to 1. Press and hold b / g for . If another cell phone is not indicate which phones are two seconds. found, the original phone paired and connected to the remains connected. vehicle. The system responds 2. Say “Bluetooth.”
  • 195. Chevrolet Express Owner Manual - 2012 Black plate (27,1) Infotainment System 7-27 Storing and Deleting Phone Using the “Store” Command repeats back the digit it heard Numbers followed by a tone. After the last 1. Press and hold b / g for digit has been entered, say The system can store up to two seconds. “Store,” and then follow the 30 phone numbers as name tags in directions given by the system to 2. Say “Store.” the Hands‐Free Directory that is save a name tag for this number. shared between the Bluetooth and 3. Say the phone number or group OnStar systems, if equipped. of numbers you want to store all Using the “Delete” Command at once with no pauses, then The following commands are used follow the directions given by the 1. Press and hold b / g for to delete and store phone numbers. two seconds. system to save a name tag for Store: This command will store a this number. 2. Say “Delete.” phone number, or a group of numbers as a name tag. Using the “Digit Store” Command 3. Say the name tag you want to If an unwanted number is delete. Digit Store: This command allows a phone number to be stored as a recognized by the system, say Using the “Delete All Name Tags” name tag by entering the digits one “Clear” at any time to clear the Command at a time. last number. This command deletes all stored Delete: This command is used to To hear all of the numbers name tags in the Hands‐Free delete individual name tags. recognized by the system, say Calling Directory and the OnStar “Verify” at any time. Turn‐by‐Turn Destinations Directory, Delete All Name Tags: This if equipped. command deletes all stored name 1. Press and hold b / g for tags in the Hands‐Free Calling two seconds. To delete all name tags: Directory and the OnStar 2. Say “Digit Store.” 1. Press and hold b / g for Turn‐by‐Turn Destinations 3. Say each digit, one at a time, two seconds. Directory, if equipped. that you want to store. After 2. Say “Delete all name tags.” each digit is entered, the system
  • 196. Chevrolet Express Owner Manual - 2012 Black plate (28,1) 7-28 Infotainment System Listing Stored Numbers Using the “Dial” or “Call” 1. Press and hold b / g for Command two seconds. The list command will list all stored numbers and name tags. 1. Press and hold b / g for 2. Say “Digit Dial.” Using the “List” Command two seconds. 3. Say each digit, one at a time, 2. Say “Dial” or “Call.” that you want to dial. After each 1. Press and hold b / g for digit is entered, the system two seconds. 3. Say the entire number without pausing, or say the name tag. repeats back the digit it heard 2. Say “Directory.” followed by a tone. After the last Once connected, the person called digit has been entered, 3. Say “Hands‐Free Calling.” will be heard through the audio say “Dial.” 4. Say “List.” speakers. Once connected, the person called Making a Call Using the “Digit Dial” Command will be heard through the audio The digit dial command allows a speakers. Calls can be made using the following commands. phone number to be dialed by Using the “Re‐dial” Command entering the digits one at a time. Dial or Call: The dial or After each digit is entered, the 1. Press and hold b / g for call command can be used system repeats back the digit it two seconds. interchangeably to dial a phone heard followed by a tone. number or a stored name tag. 2. After the tone, say “Re‐dial.” If an unwanted number is Once connected, the person called Digit Dial: This command allows a recognized by the system, say phone number to be dialed by will be heard through the audio “Clear” at any time to clear the speakers. entering the digits one at a time. last number. Re‐dial: This command is used to To hear all of the numbers dial the last number used on the recognized by the system, say cell phone. “Verify” at any time.
  • 197. Chevrolet Express Owner Manual - 2012 Black plate (29,1) Infotainment System 7-29 Receiving a Call Three‐Way Calling . To cancel mute, press b / g, and then say “Un‐mute call.” When an incoming call is received, Three‐way calling must be the audio system mutes and a ring supported on the cell phone and Transferring a Call tone is heard in the vehicle. enabled by the wireless service carrier. Audio can be transferred between . Press b / g to answer the call. the Bluetooth system and the cell 1. While on a call, press b / g. phone. . Press c / x to ignore a call. 2. Say “Three‐way call.” The cell phone must be paired and Call Waiting 3. Use the dial or call command to connected with the Bluetooth system before a call can be Call waiting must be supported on dial the number of the third party transferred. The connection process the cell phone and enabled by the to be called. can take up to two minutes after the wireless service carrier. 4. Once the call is connected, ignition is turned to ON/RUN. . Press b / g to answer an press b / g to link all callers Transferring Audio from the incoming call when another call together. Bluetooth System to a Cell Phone is active. The original call is placed on hold. Ending a Call During a call with the audio in the vehicle: . Press b / g again to return to Press c / x to end a call. the original call. 1. Press b / g. Muting a Call . To ignore the incoming call, no 2. Say “Transfer Call.” During a call, all sounds from inside action is required. the vehicle can be muted so that the . Press c / x to disconnect the person on the other end of the call current call and switch to the call cannot hear them. on hold. . To mute a call, press b / g, and then say “Mute call.”
  • 198. Chevrolet Express Owner Manual - 2012 Black plate (30,1) 7-30 Infotainment System Transferring Audio to the 3. Say “Voice.” The system Clearing the System Bluetooth System from a responds “OK, accessing Unless information is deleted out of Cell Phone <phone name>.” the in‐vehicle Bluetooth system, it During a call with the audio on the The cell phones normal prompt will be retained indefinitely. This cell phone, press b / g. The audio messages will go through their cycle includes all saved name tags in the transfers to the vehicle. If the audio according to the phones operating phone book and phone pairing does not transfer to the vehicle, use instructions. information. For information on how the audio transfer feature on the to delete this information, see the Dual Tone Multi-Frequency previous section “Deleting a Paired cell phone. See your cell phone (DTMF) Tones Phone” and the previous sections manufacturers user guide for more information. The Bluetooth system can send on deleting name tags. numbers and the numbers stored as Voice Pass-Thru name tags during a call. You can Other Information Voice pass‐thru allows access to the use this feature when calling a The Bluetooth® word mark and voice recognition commands on the menu‐driven phone system. logos are owned by the Bluetooth® cell phone. See your cell phone Account numbers can also be SIG, Inc. and any use of such marks manufacturers user guide to see if stored for use. by General Motors is under license. the cell phone supports this feature. Other trademarks and trade names Sending a Number or Name Tag are those of their respective owners. To access contacts stored in the During a Call cell phone: See Radio Frequency Statement on 1. Press b / g. The system page 13‑22 for information 1. Press and hold b / g for responds “Ready,” followed by regarding Part 15 of the Federal two seconds. a tone. Communications Commission (FCC) 2. Say “Bluetooth.” This command 2. Say “Dial.” rules and Industry Canada can be skipped. Standards RSS-GEN/210/220/310. 3. Say the number or name tag to send.
  • 199. Chevrolet Express Owner Manual - 2012 Black plate (1,1) Climate Controls 8-1 Climate Controls Climate Control Systems The heating, cooling, and ventilation for the vehicle can be controlled with Climate Control Systems this system. Climate Control Systems . . . . . . 8-1 Rear Heating System . . . . . . . . . 8-5 Rear Climate Control System . . . . . . . . . . . . . . . . . . . . . . 8-6 Air Vents Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-8 Vehicles without Air Conditioning A. Fan Control 9 (Fan Control): Turn the knob B. Temperature Control clockwise or counterclockwise to increase or decrease the fan speed. C. Air Delivery Mode Control 9 (Off): Turns the system off.
  • 200. Chevrolet Express Owner Manual - 2012 Black plate (2,1) 8-2 Climate Controls Temperature Control: Turn the 6 (Floor): Air is directed to the 1 (Defrost): This mode clears knob clockwise or counterclockwise floor outlets with some air directed the windshield of fog or frost more to increase or decrease the to the windshield and side windows. quickly. Air is directed to the temperature inside the vehicle. windshield, with some to the floor - (Defog): This mode clears the outlets and front side windows. Air Delivery Mode Control: windows of fog or moisture. Outside Turn the knob clockwise or air is directed to the floor and The air conditioning compressor counterclockwise to change the defroster outlets. Adjust the might turn on in this setting to current airflow mode. temperature knob for warmer or dehumidify the air. H (Vent): Air is directed to the cooler air. The air conditioning Do not drive the vehicle until all instrument panel outlets. compressor might turn on in this the windows are clear. setting to dehumidify the air. ) (Bi-Level): Air is divided between the instrument panel and floor outlets, with some air directed toward the windshield.
  • 201. Chevrolet Express Owner Manual - 2012 Black plate (3,1) Climate Controls 8-3 # (Air Conditioning): Cools and dehumidifies the air inside of the vehicle. V (Maximum Air Conditioning): Cools the air inside the vehicle faster, by recirculating the inside air. Vehicles with Air Conditioning A. Fan Control On hot days, open the windows to B. Temperature Control let hot inside air escape; then close them. This helps to reduce the time C. Air Delivery Mode Control needed for the vehicle to cool down D. Rear Window Defogger and the system operates more efficiently.
  • 202. Chevrolet Express Owner Manual - 2012 Black plate (4,1) 8-4 Climate Controls Rear Window Defogger 1 (Rear Window Defogger): Notice: Do not use a razor blade Press to turn the rear window or sharp object to clear the inside For vehicles with a rear window defogger on or off. rear window. Do not adhere defogger, a warming grid is used anything to the defogger grid to remove fog or frost from the The rear window defogger turns off lines in the rear glass. These rear window. several minutes after the button is actions may damage the rear It only works when the ignition pressed. If turned on again, the defogger. Repairs would not be is in ON/RUN. defogger will run for several more covered by your warranty. minutes before turning off. The defogger can also be turned off by turning off the engine. Do not drive the vehicle until all the windows are clear.
  • 203. Chevrolet Express Owner Manual - 2012 Black plate (5,1) Climate Controls 8-5 Rear Heating System Q (High): This position supplies the most amount of heat to the For vehicles with a rear heating rear-seating area. system, it lets you adjust the amount of air flowing into the rear of c (Medium): This position the vehicle, from the front-seating supplies half the amount of heat area. This feature works with the to the rear‐seating area. main climate-control system in R (Low): This position supplies the vehicle. the least amount of heat to the rear-seating area. 9 (Off): Turns the rear heating system off. AUX: The thumbwheel for this system is located in the instrument panel switchbank below the audio system. 9 (Fan): Turn the thumbwheel up or down to increase or decrease the amount of heated air sent to the rear-seating area.
  • 204. Chevrolet Express Owner Manual - 2012 Black plate (6,1) 8-6 Climate Controls Rear Climate Control System For vehicles with a rear heating and air-conditioning system, it controls the temperature, fan speed and air delivery for the rear-seat passengers only. The front climate control panel is located in the overhead console between the driver and front passenger. Front Climate Control Panel A. Fan Control Use this control panel to maintain a B. Air Delivery Mode Control separate temperatur