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info@itchamps.com | www.itchamps.com
© 2015 ITChamps Software Private Limited
We add WORTH to IT
1
SAP BASIS Support Services
info@itchamps.com | www.itchamps.com
2
© 2015 ITChamps Software Private Limited
Installation
Transport
Management
Client
Administration
User
Administration
Roles &
Authorization
Security Audit
System
Uptime
System
Updates
Health Checks
Back Up
Monitoring
SAP BASIS Support Features
info@itchamps.com | www.itchamps.com
Your Benefits
Predictable fixed monthly fees with zero start-up costs and rapid
response to immediate needs
Reduced burden on existing resources, enabling greater focus on
mission-critical IT requirements
24×7×365 support on full range of SAP needs and priorities
3
© 2015 ITChamps Software Private Limited
info@itchamps.com | www.itchamps.com
Type of Basis Support
Remote Basis Support
• SAP basis support team is equipped with the tools & technical know-how to provide
complete solutions for Remote basis support. Over the years team has provided
support for companies located in different part of the world without any hassles and
limitations of geography. We make full utilization of available remote tools in the
market as well as the network services to make our basis support transparent and
smooth.
On-Site Basis Support
• Enterprise business solutions on occasions also require a constant connectivity
between the service provider and the client. On-site basis support provides an
effective way of working on the client’s turf that helps in understanding the
infrastructure of the client’s business as well as eliminates the risk of
miscommunication. ITChamps has expertise in the field of basis support by working
on-site with various clients involved in diversified fields.
4
© 2015 ITChamps Software Private Limited
info@itchamps.com | www.itchamps.com
SAP Basis on Demand (BOD) Team
5
© 2015 ITChamps Software Private Limited
SAP Basis On Demand
ITChamps has a dedicated BASIS Team for niche BASIS
area:
• Backup Strategy
• Archiving
• Solution Manager
• System Monitoring & Performance
info@itchamps.com | www.itchamps.com
Our SAP BASIS Support Clients
6
© 2015 ITChamps Software Private Limited
info@itchamps.com | www.itchamps.com
About ITChamps
7
Key Highlight
 One of the first partners in India for ‘Partner Managed Cloud’ offering of SAP.
 Member of ‘Extended Business Member’ program
 Best Partner of the Year – 2013 by SAP
 SAP Authorized Education Partner
 100% success rate on all the engagement
 Worked for large implementation as a part of SAP India and SAP GD teams
 HCM and ECC Centre of Excellence
© 2015 ITChamps Software Private Limited
10 Years of Exclusive SAP Implementation and Support
IP Solution for enabling fully integrated SAP implementation
Business continuity center in Bengaluru
SAP eAcademy – Mysore (Gokulam)
Leadership
Senior management
with experience of
maintaining 85+
Fortune 500 clients
across the globe
Experienced team
with experience of
managing operation
of 20K+ people
Process
Defined process to
deliver with
committed SLAs
Robust quality
management system
Technology
SAP, Ariba, Success
Factor, Fiori, HANA
ERP, CRM, SRM, SCM,
HCM, EPM, WM, Supply
Chain (Functional &
Domain)
ABAP, BASIS, GRC, NW,
BI/BO, EP, MDM,
SolMan, BPC (Technical)
iOS, Android, Windows,
HTML 5, Web UI, Silver
Light, Dot Net, Java, C,
C++
info@itchamps.com | www.itchamps.com
8
© 2015 ITChamps Software Private Limited
Sale & Marketing Enquiries: sales@itchamps.com / marketing@itchamps.com
General Enquiries: info@itchamps.com / jobs@itchamps.com
Training Enquiries: education@itchamps.com
CORPORATE OFFICE
ITChamps Software Pvt. Ltd
No.219/1 , Hebbal Industrial Area
Belavadi Post , MYSORE - 570018,
INDIA
Tel: +91-821-2402600
BRANCH OFFICE
ITChamps Software Pvt. Ltd.
No.734 , 22nd Main, 12th Cross, J.P
Nagar 2nd Phase, BANGALURU -
560078, INDIA
Tel: +91-8026499044
SAP AUTHORISED TRAINING CENTRE
ITChamps Software Pvt. Ltd.
#405, Contour Road, Gokulam
3rd Stage, MYSORE - 570002.
Karnataka - INDIA
Tel: +91-821-4267899

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ITChamps SAP BASIS Support

  • 1. info@itchamps.com | www.itchamps.com © 2015 ITChamps Software Private Limited We add WORTH to IT 1 SAP BASIS Support Services
  • 2. info@itchamps.com | www.itchamps.com 2 © 2015 ITChamps Software Private Limited Installation Transport Management Client Administration User Administration Roles & Authorization Security Audit System Uptime System Updates Health Checks Back Up Monitoring SAP BASIS Support Features
  • 3. info@itchamps.com | www.itchamps.com Your Benefits Predictable fixed monthly fees with zero start-up costs and rapid response to immediate needs Reduced burden on existing resources, enabling greater focus on mission-critical IT requirements 24×7×365 support on full range of SAP needs and priorities 3 © 2015 ITChamps Software Private Limited
  • 4. info@itchamps.com | www.itchamps.com Type of Basis Support Remote Basis Support • SAP basis support team is equipped with the tools & technical know-how to provide complete solutions for Remote basis support. Over the years team has provided support for companies located in different part of the world without any hassles and limitations of geography. We make full utilization of available remote tools in the market as well as the network services to make our basis support transparent and smooth. On-Site Basis Support • Enterprise business solutions on occasions also require a constant connectivity between the service provider and the client. On-site basis support provides an effective way of working on the client’s turf that helps in understanding the infrastructure of the client’s business as well as eliminates the risk of miscommunication. ITChamps has expertise in the field of basis support by working on-site with various clients involved in diversified fields. 4 © 2015 ITChamps Software Private Limited
  • 5. info@itchamps.com | www.itchamps.com SAP Basis on Demand (BOD) Team 5 © 2015 ITChamps Software Private Limited SAP Basis On Demand ITChamps has a dedicated BASIS Team for niche BASIS area: • Backup Strategy • Archiving • Solution Manager • System Monitoring & Performance
  • 6. info@itchamps.com | www.itchamps.com Our SAP BASIS Support Clients 6 © 2015 ITChamps Software Private Limited
  • 7. info@itchamps.com | www.itchamps.com About ITChamps 7 Key Highlight  One of the first partners in India for ‘Partner Managed Cloud’ offering of SAP.  Member of ‘Extended Business Member’ program  Best Partner of the Year – 2013 by SAP  SAP Authorized Education Partner  100% success rate on all the engagement  Worked for large implementation as a part of SAP India and SAP GD teams  HCM and ECC Centre of Excellence © 2015 ITChamps Software Private Limited 10 Years of Exclusive SAP Implementation and Support IP Solution for enabling fully integrated SAP implementation Business continuity center in Bengaluru SAP eAcademy – Mysore (Gokulam) Leadership Senior management with experience of maintaining 85+ Fortune 500 clients across the globe Experienced team with experience of managing operation of 20K+ people Process Defined process to deliver with committed SLAs Robust quality management system Technology SAP, Ariba, Success Factor, Fiori, HANA ERP, CRM, SRM, SCM, HCM, EPM, WM, Supply Chain (Functional & Domain) ABAP, BASIS, GRC, NW, BI/BO, EP, MDM, SolMan, BPC (Technical) iOS, Android, Windows, HTML 5, Web UI, Silver Light, Dot Net, Java, C, C++
  • 8. info@itchamps.com | www.itchamps.com 8 © 2015 ITChamps Software Private Limited Sale & Marketing Enquiries: sales@itchamps.com / marketing@itchamps.com General Enquiries: info@itchamps.com / jobs@itchamps.com Training Enquiries: education@itchamps.com CORPORATE OFFICE ITChamps Software Pvt. Ltd No.219/1 , Hebbal Industrial Area Belavadi Post , MYSORE - 570018, INDIA Tel: +91-821-2402600 BRANCH OFFICE ITChamps Software Pvt. Ltd. No.734 , 22nd Main, 12th Cross, J.P Nagar 2nd Phase, BANGALURU - 560078, INDIA Tel: +91-8026499044 SAP AUTHORISED TRAINING CENTRE ITChamps Software Pvt. Ltd. #405, Contour Road, Gokulam 3rd Stage, MYSORE - 570002. Karnataka - INDIA Tel: +91-821-4267899