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Mobile Citizen Journalism: 
Empowering Communities 
Harry Surjadi 
hsurjadi@yahoo.com 
Twitter: @hsurjadi 
0811150232
Mainstream Media (Indonesia) 
• Mainstream media only serve 20-30% population 
with big buying power 
• The rest – marginalized and dissociated with 
mainstream media 
• Forget their roles: to give voice to the voiceless, 
fourth pillar of democracy, only reporting the truth, 
watch dog, etc. 
• Mainstream media owned by big corporates, the 
bosses are politicians 
• Citizen journalism is maintained by citizens who are 
often marginalized and dissociated with mainstream 
news media (Encyclopedia of American journalism)
Mobile Phones 
• Mobile phone population (300 m) > population 
(250 m) 
• More than eight in 10 Indonesians (81.0%) now 
say they have a mobile phone in their 
household, up from two-thirds (67%) in 2011 
(Broadcasting Board of Governor, 2012) 
• Mobile phones coverage all over Indonesia 
• How to connect the “marginalized and 
dissociated” again to mainstream media 
• Ideal for “marginalized and dissociated” as 
communication tool
Democratic Citizenship (Banda, 2010) 
• Advancing aspects of democratic citizenship: 
1. Ownership of communication channel 
2. Civic participation 
3. Access and accessibility 
4. Deliberation or thoughtful debate among 
citizens 
5. Decision-making or action by citizens 
6. Power to hold public officials to transparency 
and accountability 
7. Interactivity
200 in West 
Kalimantan, 250 in 
Central Kalimantan, 
50 in Riau 
Adrianus (right) and Tibi (left) were learning to write SMS news and sent to 
RuaiSMS. Adrianus was the most active citizen journalist
Connect to 
RuaiTV, 
Tempo.co, and 
Tribun Network
System managed by RuaiTV: RuaiSMS - 
+6282254475517 – blasted to 600 subscribers 
Citizen journalists were showed how their SMS news processed in the system of 
RuaiSMS that using FrontlineSMS program
The impacts 
• Adrianus: “Before we were using mandau to 
protest the oil palm company, now we are using 
cell phones” – oil palm plantation conflict 
• PT BPK met 3 demands of IP community (Adrianus’ 
community) after been fined according to 
customary law: repair the road, accept community 
members as its workers, release the land (plasma) 
• Local government built a new school building 
• Reported and stop the oil palm company doing 
illegal logging 
• Other: another 2 conflicts between communities 
and oil palm companies resolved
The first SMS news was from Adrianus in 17 October 2011. It’s about: 100 indigenous people 
community members occupied the oil palm plantation’s nursery area. The IP demanded the company 
released their “plasma” land which according to the regulation should be given to people near the 
plantation
This was the RuaiSMS edited version of Adrianus’ SMS news. Adrianus told me “before 
we were using mandau to protest the oil palm company, now we are using cell 
phones.”
This was the following SMS news on the same day in 17 October 2011 that informed 
no one from the oil palm plantation company, PT BPK, met the IPs and the IPs 
continued occupied the land
The same SMS news, edited version. There were several running SMS 
news on the same day, 17 Oct 2011
This was SMS news from Adrianus, dated 1 Nov 2011: “After fined according to customary law, PT BPK had 
a meeting with the indigenous people of Ampaning on 31 Oct 2011 to discuss the memorandum of 
understanding at PT BPK office.”
This was a following SMS news on 1 Nov 2011 from Adrianus about 9 IPs, 5 PT BPK’s staffs, 7 
local police officers, and 3 police brigades that paid by PT BPK, joined the meeting
This was edited version SMS news about the meeting, 1 November 2011. After several other meetings, PT 
BPK agreed to meet three demands from IP community. 1) Releasing the plasma land very soon; 2) 
Repairing road to the village; 3) accepting IP community members as workers in PT BPK
This was the road to Adrianus’ village, Ampaning that passing the plantation area. The road became 
muddy after the rain and no one could pass. The IP community demanded PT BPK to repair or harder the 
road. After the meeting, the company did not meet the demand as promised
On 3 Dec 2011, after three days of rain, the road flooded. Adrianus sent SMS news about the 
road condition and no help from government or PT BPK (see the next slide)
After several SMS news and negotiations, finally PAT BPK repaired the 
road. This picture was taken in 2012
The first demand was also met by PT BPK. This SMS new was 10 December 2011 that informed on 8 Dec 
2011, PT BPK has started preparing plasma land for indigenous people and the head of district released 
the permit to open the land
Simon, CJ from Nanga Nuar village, sent SMS news about 136 elementary students have to 
learn in three classes in one building. The SMS news was sent on 10 February 2012
The SMS news was received by the head of education of local government. After five months, the school 
got new building. On the back ground was the old school building. On the left hand side was the new 
school building built by the local government.
The school principal was in front of the new school building 
which not finish yet
Another oil palm plantation conflicted with local people. This SMS news sent on 14 Nov 2011 was about an oil palm 
plantation company, PT RAP, cut the forest illegally. The CJ has asked a confirmation from the head of plantation division 
of Kapuas Hulu District, named Husni
The village head and his staffs were going to file report to police head quarter in the province that PT RAP 
has illegally cut the forest in Nanga Nuar village. The SMS news was sent on 30 Nov 2011. After the report, 
the police stopped the activities
Information Broker Concept 
• Out of journalism box 
• Information broker = citizen journalist with 
special role to broker information that 
important for community members and for 
general public to mainstream medai 
• Information brokers can be upgraded with 
more skills such as using GPS tracker, video 
reporting using smart phone or digital 
camera.
Information Broker components 
1. Information brokers are trusted 
community members 
2. Two days training workshop 
3. Communication channel using 
SMS and connect to mainstream 
media 
4. Information – for community 
members and outside
New CJ Program to Monitor Forest 
• National media partner: Tempo 
• Local media partner: Persda of Kompas Gramedia 
Group 
• Supporters: BP REDD+ and WWF 
• To monitor forest fire and REDD+ projects, and 
forest in general 
• Riau, South Sumatera, West Kalimantan and 
Jambi provinces 
• Manual book
Harry Surjadi 
Email: hsurjadi@yahoo.com 
Twitter: @hsurjadi 
Ponsel: 0811150232

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Mobile citizen journalism for 4 m short version - harry surjadi

  • 1. Mobile Citizen Journalism: Empowering Communities Harry Surjadi hsurjadi@yahoo.com Twitter: @hsurjadi 0811150232
  • 2. Mainstream Media (Indonesia) • Mainstream media only serve 20-30% population with big buying power • The rest – marginalized and dissociated with mainstream media • Forget their roles: to give voice to the voiceless, fourth pillar of democracy, only reporting the truth, watch dog, etc. • Mainstream media owned by big corporates, the bosses are politicians • Citizen journalism is maintained by citizens who are often marginalized and dissociated with mainstream news media (Encyclopedia of American journalism)
  • 3. Mobile Phones • Mobile phone population (300 m) > population (250 m) • More than eight in 10 Indonesians (81.0%) now say they have a mobile phone in their household, up from two-thirds (67%) in 2011 (Broadcasting Board of Governor, 2012) • Mobile phones coverage all over Indonesia • How to connect the “marginalized and dissociated” again to mainstream media • Ideal for “marginalized and dissociated” as communication tool
  • 4. Democratic Citizenship (Banda, 2010) • Advancing aspects of democratic citizenship: 1. Ownership of communication channel 2. Civic participation 3. Access and accessibility 4. Deliberation or thoughtful debate among citizens 5. Decision-making or action by citizens 6. Power to hold public officials to transparency and accountability 7. Interactivity
  • 5. 200 in West Kalimantan, 250 in Central Kalimantan, 50 in Riau Adrianus (right) and Tibi (left) were learning to write SMS news and sent to RuaiSMS. Adrianus was the most active citizen journalist
  • 6. Connect to RuaiTV, Tempo.co, and Tribun Network
  • 7. System managed by RuaiTV: RuaiSMS - +6282254475517 – blasted to 600 subscribers Citizen journalists were showed how their SMS news processed in the system of RuaiSMS that using FrontlineSMS program
  • 8.
  • 9. The impacts • Adrianus: “Before we were using mandau to protest the oil palm company, now we are using cell phones” – oil palm plantation conflict • PT BPK met 3 demands of IP community (Adrianus’ community) after been fined according to customary law: repair the road, accept community members as its workers, release the land (plasma) • Local government built a new school building • Reported and stop the oil palm company doing illegal logging • Other: another 2 conflicts between communities and oil palm companies resolved
  • 10. The first SMS news was from Adrianus in 17 October 2011. It’s about: 100 indigenous people community members occupied the oil palm plantation’s nursery area. The IP demanded the company released their “plasma” land which according to the regulation should be given to people near the plantation
  • 11. This was the RuaiSMS edited version of Adrianus’ SMS news. Adrianus told me “before we were using mandau to protest the oil palm company, now we are using cell phones.”
  • 12. This was the following SMS news on the same day in 17 October 2011 that informed no one from the oil palm plantation company, PT BPK, met the IPs and the IPs continued occupied the land
  • 13. The same SMS news, edited version. There were several running SMS news on the same day, 17 Oct 2011
  • 14. This was SMS news from Adrianus, dated 1 Nov 2011: “After fined according to customary law, PT BPK had a meeting with the indigenous people of Ampaning on 31 Oct 2011 to discuss the memorandum of understanding at PT BPK office.”
  • 15. This was a following SMS news on 1 Nov 2011 from Adrianus about 9 IPs, 5 PT BPK’s staffs, 7 local police officers, and 3 police brigades that paid by PT BPK, joined the meeting
  • 16. This was edited version SMS news about the meeting, 1 November 2011. After several other meetings, PT BPK agreed to meet three demands from IP community. 1) Releasing the plasma land very soon; 2) Repairing road to the village; 3) accepting IP community members as workers in PT BPK
  • 17. This was the road to Adrianus’ village, Ampaning that passing the plantation area. The road became muddy after the rain and no one could pass. The IP community demanded PT BPK to repair or harder the road. After the meeting, the company did not meet the demand as promised
  • 18.
  • 19. On 3 Dec 2011, after three days of rain, the road flooded. Adrianus sent SMS news about the road condition and no help from government or PT BPK (see the next slide)
  • 20.
  • 21. After several SMS news and negotiations, finally PAT BPK repaired the road. This picture was taken in 2012
  • 22. The first demand was also met by PT BPK. This SMS new was 10 December 2011 that informed on 8 Dec 2011, PT BPK has started preparing plasma land for indigenous people and the head of district released the permit to open the land
  • 23. Simon, CJ from Nanga Nuar village, sent SMS news about 136 elementary students have to learn in three classes in one building. The SMS news was sent on 10 February 2012
  • 24. The SMS news was received by the head of education of local government. After five months, the school got new building. On the back ground was the old school building. On the left hand side was the new school building built by the local government.
  • 25. The school principal was in front of the new school building which not finish yet
  • 26. Another oil palm plantation conflicted with local people. This SMS news sent on 14 Nov 2011 was about an oil palm plantation company, PT RAP, cut the forest illegally. The CJ has asked a confirmation from the head of plantation division of Kapuas Hulu District, named Husni
  • 27. The village head and his staffs were going to file report to police head quarter in the province that PT RAP has illegally cut the forest in Nanga Nuar village. The SMS news was sent on 30 Nov 2011. After the report, the police stopped the activities
  • 28. Information Broker Concept • Out of journalism box • Information broker = citizen journalist with special role to broker information that important for community members and for general public to mainstream medai • Information brokers can be upgraded with more skills such as using GPS tracker, video reporting using smart phone or digital camera.
  • 29. Information Broker components 1. Information brokers are trusted community members 2. Two days training workshop 3. Communication channel using SMS and connect to mainstream media 4. Information – for community members and outside
  • 30. New CJ Program to Monitor Forest • National media partner: Tempo • Local media partner: Persda of Kompas Gramedia Group • Supporters: BP REDD+ and WWF • To monitor forest fire and REDD+ projects, and forest in general • Riau, South Sumatera, West Kalimantan and Jambi provinces • Manual book
  • 31. Harry Surjadi Email: hsurjadi@yahoo.com Twitter: @hsurjadi Ponsel: 0811150232

Editor's Notes

  1. The first SMS news was from Adrianus in 17 October 2011. It’s about: 100 indigenous people community members occupied the oil palm plantation’s nursery area. The IP demanded the company released their “plasma” land which according to the regulation should be given to people near the plantation
  2. This was the RuaiSMS edited version of Adrianus’ SMS news. Adrianus told me “before we were using mandau to protest the oil palm company, now we are using cell phones.”
  3. This was the following SMS news on the same day in 17 October 2011 that informed no one from the oil palm plantation company, PT BPK, met the IPs and the IPs continued occupied the land
  4. The same SMS news, edited version. There were several running SMS news on the same day, 17 Oct 2011
  5. This was SMS news from Adrianus, dated 1 Nov 2011: “After fined according to customary law, PT BPK had a meeting with the indigenous people of Ampaning on 31 Oct 2011 to discuss the memorandum of understanding at PT BPK office.”
  6. This was a following SMS news on 1 Nov 2011 from Adrianus about 9 IPs, 5 PT BPK’s staffs, 7 local police officers, and 3 police brigades that paid by PT BPK, joined the meeting
  7. This was edited version SMS news about the meeting, 1 November 2011. After several other meetings, PT BPK agreed to meet three demands from IP community. 1) Releasing the plasma land very soon; 2) Repairing road to the village; 3) accepting IP community members as workers in PT BPK