RPO service centers have flourished in countries like India and Philippines for past decade. In the last few years since the onset of the global financial crisis and recent “Arab Spring”, new emerging markets from different countries have entered the outsourcing field. South Africa in particular has even joined the BRIC countries as a viable location. Western based service providers are already entering Africa through their investments in other countries like Morocco, Kenya, and Nigeria. This however is only the tip of the iceberg. Next year new countries like Ghana, Angola, Namibia, Tanzania, and Mozambique among others will see increases in the amount of foreign investment and growth of recruiting services. Chinese and Indian investors are already aggressively penetrating the African market in various industries. Recruitment Process Outsourcing is poised to take off given the growth potential throughout the entire region. Labor costs in various countries throughout Africa offer more competitive rates than India and Philippines for traditional service center support of companies from The United States and European Union countries including United Kingdom. Call centers have already sprung up in even the most surprising locations. Infrastructure and communication services unlike that of some developed countries is even more advanced in various locations. Manpower is abundant and eager to develop. Education at some universities is even accredited by the U.S. Department of Education just like in any American college. As Africa enters the global arena of locations from which back-office RPO service delivery can be supported, the industry will see the competition heat up for best place to operate from. Africa – “the new kid on the block” is here!

1. RPO Spotlight: Emergence of Africa Greg Cardenas President & COO Armada Human Capital

6. What do you think of Africa?

7. Anybody thinking of these guys?

8. Did anyone think of this?

11. True Size of Africa Bigger landmass than: United States China India Mexico Peru France Spain Papua New Guinea Sweden Japan Germany Norway Italy New Zealand United Kingdom Nepal Bangladesh Greece … combined!

13. Who is Investing BIG in Africa? Courtesy CNN August 2011

14. Trade Increased with US & EU Courtesy CNN August 2011

16. Foreign Direct Investment - FDI Courtesy beyondbrics.com December 2010

19. Why is Africa Better Suited? Yearly Salary Cost in US Dollars LABOR COSTS Courtesy kpoexperts.com

20. Kenyan Example

21. Why is Africa Better Suited? LANGUAGES SUPPORTED

22. Why is Africa Better Suited?

23. Why is Africa Better Suited?

24. KenCall Example http://www.youtube.com/watch?v=IPOEfolqc4Y

32. Outsourcing Your Social Media Campaigns is Smart Companies hiring though social media: 90% of active job seekers use social media at at least once a week. 48% of active job seekers agree that interacting with a company via social media gives them a stronger connection to the company brand. 80% of passive job seekers use social media at least once a week. 52% of passive job seekers agree that interacting with a company via social media gives them a stronger connection to that company's brand.

34. Armada Recruiter Launching January 30, 2012!

36. Chicago 203 North La Salle Chicago, IL 60601 United States of America Tel: 312-346-2030 Fax: 312-346-9603 Nairobi Purshottam Place, 4th Floor P.O. Box 66217-00800 Nairobi, Kenya Tel: +254-20-360-1000 Fax: +254-20-360-1100 Johannesburg Old Trafford 4, 3rd Floor Cnr Boundary & Carse O Gowrie Rd Isle of Houghton, 2041 Johannesburg, South Africa Tel: +011-484-5005 Fax: +011-484-5004