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Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
LEAN LEADER TRAINING PACKAGE
Module 3 - Facilitate Continuous Improvement
Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
Kaizen Culture
KAIZEN is a culture of
sustained continuous
improvement focusing on
eliminating waste in all
systems and processes of an
organization.
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
Group Activity – CI Assessment
Time allowed – 20 minutes
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
30-30 Kaizen– 30 ideas in 30 minutes
Carried out every 3 weeks and
takes 1hr
Go to the workplace and stand in
a circle for 30 minutes, identify 30
improvement items.
Implement 1 idea in remaining 30
minutes
Balance of ideas are implemented
2 per day for the next 15 days
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
Kaizen Events
2-4 weeks planning
1/2-5 day Kaizen Event
3-4 weeks follow up
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
Planning Phase
Identify target areas/processes
Identify sponsor and champions
Assemble Team
Develop Team Charter
Plan resources needed
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
Team Charter
Define the scope of the project
Who is on the team
What is the purpose of the team
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
Review Work Area / Process
Where are the opportunities?
Use employee knowledge
Challenge everything
Why? Why? Why? Why? Why?
If you could redesign it from new
what would you do?
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
Implementation
Make it happen
Lead from the front and set the
pace
Small teams with focus
Bite size chunks
Finish what you start
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
Group Activity – Kaizen Events
Time allowed – 20 minutes
Group Discussion: in groups of 2-3
people decide and be prepared to
report back on the following:
What work areas are candidates for
Kaizen Events?
Why?
What type of benefits could you
achieve?
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
Project Evidence – Part 2
Build a Continuous Improvement Process
2.1 Organise for training as required for
work group members
2.2 Encourage work group members to
routinely monitor key process
indicators
2.3 Build capacity in the work group to
critically review the relevant
parts of the value chainThis document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
Tools and Templates
1. Improvement Opportunity Sheet
2. 30-30 Kaizen Check sheet
3. Kaizen Team Charter
4. Action Plan
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
Facilitate Continuous Improvement
Session One – Kaizen Presentations
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
Workplace Project
- 30-30 Kaizen
What were the results? Did you
get 30 ideas?
What was the one item you fixed
on the spot?
What was your best idea?
How many ideas did you get
completed?
Did you get anyone else in your
team to do a “30-30 Kaizen”?
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
Project Evidence – Is it Complete?
Build a Continuous Improvement Process
2.1 Organise for training as required for
work group members
2.2 Encourage work group members to
routinely monitor key process
indicators
2.3 Build capacity in the work group to
critically review the relevant
parts of the value chainThis document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
Your Gateway to Operational Excellence
© PSL 2010 All Rights Reserved
Thank You!
Questions & Answers
This document is a partial preview. Full document download can be found on Flevy:
http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
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Lean Leader GB Series 3 - Facilitate Continuous Improvement

  • 1. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved LEAN LEADER TRAINING PACKAGE Module 3 - Facilitate Continuous Improvement
  • 2. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved Kaizen Culture KAIZEN is a culture of sustained continuous improvement focusing on eliminating waste in all systems and processes of an organization. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
  • 3. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved Group Activity – CI Assessment Time allowed – 20 minutes This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
  • 4. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved 30-30 Kaizen– 30 ideas in 30 minutes Carried out every 3 weeks and takes 1hr Go to the workplace and stand in a circle for 30 minutes, identify 30 improvement items. Implement 1 idea in remaining 30 minutes Balance of ideas are implemented 2 per day for the next 15 days This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
  • 5. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved Kaizen Events 2-4 weeks planning 1/2-5 day Kaizen Event 3-4 weeks follow up This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
  • 6. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved Planning Phase Identify target areas/processes Identify sponsor and champions Assemble Team Develop Team Charter Plan resources needed This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
  • 7. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved Team Charter Define the scope of the project Who is on the team What is the purpose of the team This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
  • 8. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved Review Work Area / Process Where are the opportunities? Use employee knowledge Challenge everything Why? Why? Why? Why? Why? If you could redesign it from new what would you do? This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
  • 9. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved Implementation Make it happen Lead from the front and set the pace Small teams with focus Bite size chunks Finish what you start This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
  • 10. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved Group Activity – Kaizen Events Time allowed – 20 minutes Group Discussion: in groups of 2-3 people decide and be prepared to report back on the following: What work areas are candidates for Kaizen Events? Why? What type of benefits could you achieve? This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
  • 11. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved Project Evidence – Part 2 Build a Continuous Improvement Process 2.1 Organise for training as required for work group members 2.2 Encourage work group members to routinely monitor key process indicators 2.3 Build capacity in the work group to critically review the relevant parts of the value chainThis document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
  • 12. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved Tools and Templates 1. Improvement Opportunity Sheet 2. 30-30 Kaizen Check sheet 3. Kaizen Team Charter 4. Action Plan This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
  • 13. Facilitate Continuous Improvement Session One – Kaizen Presentations This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
  • 14. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved Workplace Project - 30-30 Kaizen What were the results? Did you get 30 ideas? What was the one item you fixed on the spot? What was your best idea? How many ideas did you get completed? Did you get anyone else in your team to do a “30-30 Kaizen”? This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
  • 15. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved Project Evidence – Is it Complete? Build a Continuous Improvement Process 2.1 Organise for training as required for work group members 2.2 Encourage work group members to routinely monitor key process indicators 2.3 Build capacity in the work group to critically review the relevant parts of the value chainThis document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
  • 16. Your Gateway to Operational Excellence © PSL 2010 All Rights Reserved Thank You! Questions & Answers This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/lean-leader-series-3-facilitate-continuous-improvement-1449
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