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Introduction to
CMMI for Development V1.3
Maturity Level 3
Adaptive Processes Consulting (P) Ltd.
Experience World Class Processes!
An ISO 9001:2008 Certified Company
© Adaptive Processes Simpler, Faster, Better 4
Course Objective
• To provide an overview of CMMI
• Understand maturity levels of CMMI
• Understand various process areas
including goals and practices
• Discuss practical implementation
aspects
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© Adaptive Processes Simpler, Faster, Better 7
CMMI Model Components
Commitment to Perform: creates policies and secures sponsorship for process improvement efforts
Ability to Perform: ensures that the project and/or organization has the resources it needs to pursue process improvement
Directing Implementation: collects, measures, and analyzes data related to processes
Verification: verifies that the projects and/or organization’s activities conform to requirements, processes, and procedures
Maturity Level
Process Area Process Area Process Area
Generic Goals Specific Goals
Commitment
to Perform
Ability to
Perform
Directing
Implementation
Verification
Common
Features
Generic
Practices
Specific
Practices
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Maturity Levels
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© Adaptive Processes Simpler, Faster, Better 13
Level 1 Initial Contd…
In spite of this ad hoc, chaotic
environment, maturity level 1
organizations often produce
products and services that work;
however, they frequently exceed the
budget and schedule of their
projects
Maturity level 1 organizations are
characterized by a tendency to over
commit, abandon processes in the
time of crisis, and not be able to
repeat their past successes
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© Adaptive Processes Simpler, Faster, Better 16
Level 3: Defined
Initial
• Processes are well characterized and
understood, and are described in
standards, procedures, tools, and methods
• Organization’s set of standard processes,
which is the basis for ML 3, is established
and improved over time
• These standard processes are used to
establish consistency across the
organization
• Projects establish their defined processes
by tailoring the organization’s set of
standard processes according to tailoring
guidelines
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© Adaptive Processes Simpler, Faster, Better 19
Level 4 Quantitatively
Managed…Contd.
Initial
Detailed measures of process
performance are collected and
statistically analyzed
Special causes of process variation are
identified and, where appropriate, the
sources of special causes are corrected to
prevent future occurrences
Quality and process performance
measures are incorporated into the
organization’s measurement repository to
support fact-based decision making in
the future
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© Adaptive Processes Simpler, Faster, Better 22
Project Management Process Areas
Project Planning
Project Monitoring and Control
Requirements Management
Supplier Agreement Management
Integrated Project Management
Risk Management
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© Adaptive Processes Simpler, Faster, Better 25
Process Management Process Areas
Organizational Process Focus
Organizational Process Definition
Organizational Training
Organizational Process Performance
Organizational Innovation and Deployment
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© Adaptive Processes Simpler, Faster, Better 28
Project Planning – Goals and Practices
Goal 2:
A project plan is established and maintained as the
basis for managing the project.
Specific Practices
• Establish and maintain project’ s budget and
schedule
• Identify and analyze project risks
• Plan for management of project data
• Plan for necessary resources to perform project
• Plan for knowledge and skills needed to perform the
project
• Plan the involvement of identified stakeholders
• Establish and maintain the overall project plan
content
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© Adaptive Processes Simpler, Faster, Better 31
Goal 1:
Actual performance and progress of the
project are monitored against the project plan
Specific Practices
• Monitor the actual values of the project planning parameters
against the project plan
• Monitor commitments against those identified in the project plan
• Monitor risks against those identified in the project plan
• Monitor the management of project data against the project plan
• Monitor stakeholder involvement against the project plan
• Periodically review project's progress, performance, and issues
• Review the accomplishments and results of the project at
selected project milestones
Project Monitoring and Control – Goals
and Practices
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© Adaptive Processes Simpler, Faster, Better 34
Requirements Management – Goals
and Practices
Goal 1:
Requirements are managed and inconsistencies with
project plans and work products are identified.
Specific Practices
• Develop an understanding with the requirements
providers on the meaning of the requirements
• Obtain commitment to requirements from project
participants
• Manage requirements changes
• Maintain bidirectional traceability of requirements
• Ensure that project plans and work products remain
aligned with requirements
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© Adaptive Processes Simpler, Faster, Better 37
Supplier Agreement Management -
Goals and Practices
Goal 2: Agreements with the suppliers are satisfied by
both the project and the supplier
Specific Practices
• Perform activities with the supplier as specified in the
supplier agreement
• Ensure that the supplier agreement is satisfied before
accepting the acquired product.
• Ensure the transition of acquired products from the
supplier to the project as appropriate
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© Adaptive Processes Simpler, Faster, Better 40
Integrated Project Management –
Implementation
Integrate other plans that affect the project
with the project plan (Lower level plans)
Identify and analyze product and project
interface risks
Establish objective entry and exit criteria to
authorize the initiation and completion of
the tasks described in the work breakdown
structure (WBS)
Identify how conflicts will be resolved that
arise among relevant stakeholders
Propose improvements to the
organizational process assetsThis document is a partial preview. Full document download can be found on Flevy:
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© Adaptive Processes Simpler, Faster, Better 43
Goal 1:
Preparation for risk management is conducted.
Specific Practices
• Determine risk sources and categories
• Define the parameters used to analyze and
categorize risks, and to control the risk
management effort
• Establish and maintain the strategy to be used for
risk management
Risk Management – Goals and
Practices
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© Adaptive Processes Simpler, Faster, Better 46
Risk Management – Implementation
Detailed analysis on risk sources and
categories
Define bounds on the extent to which
thresholds are applied against or within a
category
Review all elements of the work
breakdown structure and project plan as
part of identifying risks to help ensure
that all aspects of the work effort have
been considered
Develop contingency plans for selected
critical risks in the event their impacts are
realized
Collect performance measures on the risk-
handling activities
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© Adaptive Processes Simpler, Faster, Better 49
Software Configuration Management –
Goals and Practices
Goal 1:
Baselines of identified work products are
established.
Specific Practices
• Identify the configuration items, components,
and related work products to be placed under
configuration management.
• Establish and maintain a configuration
management and change management system
for controlling work products.
• Create or release baselines for internal use and
for delivery to the customer.
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© Adaptive Processes Simpler, Faster, Better 52
Software Configuration Management –
Evidences
Configuration Management Plan
Establish Configuration Control Board
All CIs should be stated in the CM plan,
control to be evidenced as per the CM
system in place (manual or CM tool)
Physical presence of the CI will be
checked
CM Audit reports to be evidenced
Change requests, Status reports to be
checked in conjunction with CM registers
and baselines
Bi-directional trace ability in the project,
as applicable
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© Adaptive Processes Simpler, Faster, Better 55
Goal 1:
Adherence of the performed process and associated
work products and services to applicable process
descriptions, standards, and procedures is objectively
evaluated.
Specific Practices
• Objectively evaluate designated performed
processes against applicable process descriptions,
standards and procedures.
• Objectively evaluate designated work products and
services against applicable process descriptions,
standards, and procedures.
Process and (Associated Work) Product
Quality Assurance – Goals and Practices
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© Adaptive Processes Simpler, Faster, Better 58
Goal 1:
Decisions are based on an evaluation of alternatives using established
criteria.
Specific Practices
• Establish and maintain guidelines to determine which issues are
subject to a formal evaluation process.
• Establish and maintain the criteria for evaluating alternatives, the
relative ranking of these criteria.
• Identify alternative solutions to address issues.
• Select evaluation methods.
• Evaluate alternative solutions using the established criteria and
methods.
• Select solutions from alternatives based on the evaluation criteria.
Decision Analysis and Resolution –
Goals and Practices
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Engineering Process Areas
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© Adaptive Processes Simpler, Faster, Better 64
Requirement Development - Goals and
Practices
Goal 3:
The requirements are analyzed and validated.
Specific Practices
• Establish and maintain operational concepts and associated
scenarios.
• Establish and maintain a definition of required functionality
and quality attributes.
• Analyze requirements to ensure that they are necessary and
sufficient.
• Analyze requirements to balance stakeholder needs and
constraints.
• Validate requirements to ensure the resulting product will
perform as intended in the user's environment using multiple
techniques as appropriate.
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© Adaptive Processes Simpler, Faster, Better 67
Technical Solutions - Goals and
Practices
Goal 2: Product or product component designs are
developed.
Specific Practices
• Develop a design for the product or product
component.
• Establish and maintain a technical data package.
• Design product component interfaces using
established criteria.
• Evaluate whether the product components
should be developed, purchased, or reused based
on established criteria.
This document is a partial preview. Full document download can be found on Flevy:
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© Adaptive Processes Simpler, Faster, Better 70
Product Integration - Goals and
Practices
Goal 1:
Preparation for product integration is conducted.
Specific Practices
• Establish and maintain a product integration strategy.
• Establish and maintain the environment needed to
support the integration of the product components.
• Establish and maintain procedures and criteria for
integration of the product components.
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© Adaptive Processes Simpler, Faster, Better 73
Product Integration- Evidences
• Integration Test Plan that includes
integration sequence : In case there are
more than one integration options then the
best option is arrived at based on DAR
guidelines
• Reviewed, approved and base-lined SDD /
HDD documents
• Formal control on changes to SDD / HDD
• Verification (Reviews) & Validation
(System Test) Records
• Product certification / Release Audit as
applicable
• Release notes as applicable
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© Adaptive Processes Simpler, Faster, Better 76
Verification – Goals and Practices
Goal 3
Selected work products are verified against
their specified requirements.
Specific Requirements
• Perform verification on the selected work
products.
• Analyze results of all verification activities
and identify corrective action
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© Adaptive Processes Simpler, Faster, Better 79
Validation – Goals and Practices
Goal 2
The product or product components
are validated to ensure that they are
suitable for use in their intended
operating environment.
Specific Practices
• Perform validation on selected
products and product components.
• Analyze the results of validation
activities
This document is a partial preview. Full document download can be found on Flevy:
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© Adaptive Processes Simpler, Faster, Better 82
Goal 1:
Strengths, weaknesses, and improvement opportunities
for the organization's processes are identified
periodically and as needed.
Specific Practices
• Establish and maintain description of the process
needs and objectives for the organization.
• Appraise the processes of the organization’s
periodically and as needed to maintain an
understanding of their strengths and weaknesses.
• Identify improvements to the organization's
processes and process assets.
Organizational Process Focus – Goals
and Practices
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© Adaptive Processes Simpler, Faster, Better 85
Organizational Process Definition –
Goals and Practices
Goal 1:
A set of organizational process assets is established and
maintained.
Specific Practices
• Establish and maintain the organization's set of standard
processes
• Establish and maintain descriptions of the lifecycle models
approved for use in the organization
• Establish and maintain the tailoring criteria and guidelines for
the organization's set of standard processes
• Establish and maintain the organization's measurement
repository
• Establish and maintain the organization's process asset library.
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© Adaptive Processes Simpler, Faster, Better 88
Goal 2:
Training necessary for individuals to perform
their roles effectively is provided.
Specific Practices
• Deliver training following the organizational
tactical training plan.
• Establish and maintain records of
organizational training.
• Assess the effectiveness of the organization’ s
training program.
Organization Training – Goals and
Practices
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Introduction to CMMI - Dev L3

  • 1. Introduction to CMMI for Development V1.3 Maturity Level 3 Adaptive Processes Consulting (P) Ltd. Experience World Class Processes! An ISO 9001:2008 Certified Company
  • 2. © Adaptive Processes Simpler, Faster, Better 4 Course Objective • To provide an overview of CMMI • Understand maturity levels of CMMI • Understand various process areas including goals and practices • Discuss practical implementation aspects This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 3. © Adaptive Processes Simpler, Faster, Better 7 CMMI Model Components Commitment to Perform: creates policies and secures sponsorship for process improvement efforts Ability to Perform: ensures that the project and/or organization has the resources it needs to pursue process improvement Directing Implementation: collects, measures, and analyzes data related to processes Verification: verifies that the projects and/or organization’s activities conform to requirements, processes, and procedures Maturity Level Process Area Process Area Process Area Generic Goals Specific Goals Commitment to Perform Ability to Perform Directing Implementation Verification Common Features Generic Practices Specific Practices This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 4. Maturity Levels This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 5. © Adaptive Processes Simpler, Faster, Better 13 Level 1 Initial Contd… In spite of this ad hoc, chaotic environment, maturity level 1 organizations often produce products and services that work; however, they frequently exceed the budget and schedule of their projects Maturity level 1 organizations are characterized by a tendency to over commit, abandon processes in the time of crisis, and not be able to repeat their past successes This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 6. © Adaptive Processes Simpler, Faster, Better 16 Level 3: Defined Initial • Processes are well characterized and understood, and are described in standards, procedures, tools, and methods • Organization’s set of standard processes, which is the basis for ML 3, is established and improved over time • These standard processes are used to establish consistency across the organization • Projects establish their defined processes by tailoring the organization’s set of standard processes according to tailoring guidelines This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 7. © Adaptive Processes Simpler, Faster, Better 19 Level 4 Quantitatively Managed…Contd. Initial Detailed measures of process performance are collected and statistically analyzed Special causes of process variation are identified and, where appropriate, the sources of special causes are corrected to prevent future occurrences Quality and process performance measures are incorporated into the organization’s measurement repository to support fact-based decision making in the future This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 8. © Adaptive Processes Simpler, Faster, Better 22 Project Management Process Areas Project Planning Project Monitoring and Control Requirements Management Supplier Agreement Management Integrated Project Management Risk Management This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 9. © Adaptive Processes Simpler, Faster, Better 25 Process Management Process Areas Organizational Process Focus Organizational Process Definition Organizational Training Organizational Process Performance Organizational Innovation and Deployment This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 10. © Adaptive Processes Simpler, Faster, Better 28 Project Planning – Goals and Practices Goal 2: A project plan is established and maintained as the basis for managing the project. Specific Practices • Establish and maintain project’ s budget and schedule • Identify and analyze project risks • Plan for management of project data • Plan for necessary resources to perform project • Plan for knowledge and skills needed to perform the project • Plan the involvement of identified stakeholders • Establish and maintain the overall project plan content This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 11. © Adaptive Processes Simpler, Faster, Better 31 Goal 1: Actual performance and progress of the project are monitored against the project plan Specific Practices • Monitor the actual values of the project planning parameters against the project plan • Monitor commitments against those identified in the project plan • Monitor risks against those identified in the project plan • Monitor the management of project data against the project plan • Monitor stakeholder involvement against the project plan • Periodically review project's progress, performance, and issues • Review the accomplishments and results of the project at selected project milestones Project Monitoring and Control – Goals and Practices This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 12. © Adaptive Processes Simpler, Faster, Better 34 Requirements Management – Goals and Practices Goal 1: Requirements are managed and inconsistencies with project plans and work products are identified. Specific Practices • Develop an understanding with the requirements providers on the meaning of the requirements • Obtain commitment to requirements from project participants • Manage requirements changes • Maintain bidirectional traceability of requirements • Ensure that project plans and work products remain aligned with requirements This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 13. © Adaptive Processes Simpler, Faster, Better 37 Supplier Agreement Management - Goals and Practices Goal 2: Agreements with the suppliers are satisfied by both the project and the supplier Specific Practices • Perform activities with the supplier as specified in the supplier agreement • Ensure that the supplier agreement is satisfied before accepting the acquired product. • Ensure the transition of acquired products from the supplier to the project as appropriate This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 14. © Adaptive Processes Simpler, Faster, Better 40 Integrated Project Management – Implementation Integrate other plans that affect the project with the project plan (Lower level plans) Identify and analyze product and project interface risks Establish objective entry and exit criteria to authorize the initiation and completion of the tasks described in the work breakdown structure (WBS) Identify how conflicts will be resolved that arise among relevant stakeholders Propose improvements to the organizational process assetsThis document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 15. © Adaptive Processes Simpler, Faster, Better 43 Goal 1: Preparation for risk management is conducted. Specific Practices • Determine risk sources and categories • Define the parameters used to analyze and categorize risks, and to control the risk management effort • Establish and maintain the strategy to be used for risk management Risk Management – Goals and Practices This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 16. © Adaptive Processes Simpler, Faster, Better 46 Risk Management – Implementation Detailed analysis on risk sources and categories Define bounds on the extent to which thresholds are applied against or within a category Review all elements of the work breakdown structure and project plan as part of identifying risks to help ensure that all aspects of the work effort have been considered Develop contingency plans for selected critical risks in the event their impacts are realized Collect performance measures on the risk- handling activities This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 17. © Adaptive Processes Simpler, Faster, Better 49 Software Configuration Management – Goals and Practices Goal 1: Baselines of identified work products are established. Specific Practices • Identify the configuration items, components, and related work products to be placed under configuration management. • Establish and maintain a configuration management and change management system for controlling work products. • Create or release baselines for internal use and for delivery to the customer. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 18. © Adaptive Processes Simpler, Faster, Better 52 Software Configuration Management – Evidences Configuration Management Plan Establish Configuration Control Board All CIs should be stated in the CM plan, control to be evidenced as per the CM system in place (manual or CM tool) Physical presence of the CI will be checked CM Audit reports to be evidenced Change requests, Status reports to be checked in conjunction with CM registers and baselines Bi-directional trace ability in the project, as applicable This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 19. © Adaptive Processes Simpler, Faster, Better 55 Goal 1: Adherence of the performed process and associated work products and services to applicable process descriptions, standards, and procedures is objectively evaluated. Specific Practices • Objectively evaluate designated performed processes against applicable process descriptions, standards and procedures. • Objectively evaluate designated work products and services against applicable process descriptions, standards, and procedures. Process and (Associated Work) Product Quality Assurance – Goals and Practices This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 20. © Adaptive Processes Simpler, Faster, Better 58 Goal 1: Decisions are based on an evaluation of alternatives using established criteria. Specific Practices • Establish and maintain guidelines to determine which issues are subject to a formal evaluation process. • Establish and maintain the criteria for evaluating alternatives, the relative ranking of these criteria. • Identify alternative solutions to address issues. • Select evaluation methods. • Evaluate alternative solutions using the established criteria and methods. • Select solutions from alternatives based on the evaluation criteria. Decision Analysis and Resolution – Goals and Practices This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 21. Engineering Process Areas This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 22. © Adaptive Processes Simpler, Faster, Better 64 Requirement Development - Goals and Practices Goal 3: The requirements are analyzed and validated. Specific Practices • Establish and maintain operational concepts and associated scenarios. • Establish and maintain a definition of required functionality and quality attributes. • Analyze requirements to ensure that they are necessary and sufficient. • Analyze requirements to balance stakeholder needs and constraints. • Validate requirements to ensure the resulting product will perform as intended in the user's environment using multiple techniques as appropriate. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 23. © Adaptive Processes Simpler, Faster, Better 67 Technical Solutions - Goals and Practices Goal 2: Product or product component designs are developed. Specific Practices • Develop a design for the product or product component. • Establish and maintain a technical data package. • Design product component interfaces using established criteria. • Evaluate whether the product components should be developed, purchased, or reused based on established criteria. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 24. © Adaptive Processes Simpler, Faster, Better 70 Product Integration - Goals and Practices Goal 1: Preparation for product integration is conducted. Specific Practices • Establish and maintain a product integration strategy. • Establish and maintain the environment needed to support the integration of the product components. • Establish and maintain procedures and criteria for integration of the product components. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 25. © Adaptive Processes Simpler, Faster, Better 73 Product Integration- Evidences • Integration Test Plan that includes integration sequence : In case there are more than one integration options then the best option is arrived at based on DAR guidelines • Reviewed, approved and base-lined SDD / HDD documents • Formal control on changes to SDD / HDD • Verification (Reviews) & Validation (System Test) Records • Product certification / Release Audit as applicable • Release notes as applicable This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 26. © Adaptive Processes Simpler, Faster, Better 76 Verification – Goals and Practices Goal 3 Selected work products are verified against their specified requirements. Specific Requirements • Perform verification on the selected work products. • Analyze results of all verification activities and identify corrective action This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 27. © Adaptive Processes Simpler, Faster, Better 79 Validation – Goals and Practices Goal 2 The product or product components are validated to ensure that they are suitable for use in their intended operating environment. Specific Practices • Perform validation on selected products and product components. • Analyze the results of validation activities This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 28. © Adaptive Processes Simpler, Faster, Better 82 Goal 1: Strengths, weaknesses, and improvement opportunities for the organization's processes are identified periodically and as needed. Specific Practices • Establish and maintain description of the process needs and objectives for the organization. • Appraise the processes of the organization’s periodically and as needed to maintain an understanding of their strengths and weaknesses. • Identify improvements to the organization's processes and process assets. Organizational Process Focus – Goals and Practices This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 29. © Adaptive Processes Simpler, Faster, Better 85 Organizational Process Definition – Goals and Practices Goal 1: A set of organizational process assets is established and maintained. Specific Practices • Establish and maintain the organization's set of standard processes • Establish and maintain descriptions of the lifecycle models approved for use in the organization • Establish and maintain the tailoring criteria and guidelines for the organization's set of standard processes • Establish and maintain the organization's measurement repository • Establish and maintain the organization's process asset library. This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
  • 30. © Adaptive Processes Simpler, Faster, Better 88 Goal 2: Training necessary for individuals to perform their roles effectively is provided. Specific Practices • Deliver training following the organizational tactical training plan. • Establish and maintain records of organizational training. • Assess the effectiveness of the organization’ s training program. Organization Training – Goals and Practices This document is a partial preview. Full document download can be found on Flevy: http://flevy.com/browse/document/introduction-to-cmmi-dev-l3-1551
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