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McKesson Provider Technologies




2006 HIMSS Investor Briefing
McKesson Provider Technologies




Larry Kurtz
Vice President
Investor Relations
Safe Harbor Clause


  Some of the information in this presentation
  may constitute forward-looking statements
    that are subject to various uncertainties
     and could cause actual results to differ
   materially from those projected or implied.
   These uncertainties are described in the
   Company’s reports and exhibits filed with
  the Securities and Exchange Commission.


                                 3
McKesson Provider Technologies




Pamela Pure
President
McKesson Provider Technologies
Agenda

Performance Highlights
We’re Particularly Proud of….
Giving You the Power to Lead
McKesson Differentiation




                                5
Performance Highlights –Great Progress


                               800K
  2.4 million
  logins/month               orders/month
                             orders/month
  HorizonWP   Physician
                          Horizon Expert Orders
                          Horizon Expert Orders
  Portal




 48% growth                   Year-end Report

                          20 Products
 Horizon Medical
                             Products
 Imaging
                                  Top 3
                             in
                             in
                                  6
Leadership in Medication Management

     Last Year                  Today
36M scanned bedside       63M scanned bedside
meds annually             meds annually

290,000 weekly warnings   475,000 weekly warnings

30,000 errors prevented   96,000 errors prevented
weekly                    weekly


 Considered more often than any other vendor
 for 2nd straight year (KLAS)

                                  7
Strong Financial Momentum


              Revenue                           Operating Profit
                      Up 19%
1200                                          100
                                                               Up 56%
                                               90
1000
                                               80
                                               70
800
                                               60
                                                     Up 36%
          Up 21%
600                                            50
                                               40
400
                                               30
                                               20
200
                                               10
                                                0
  0
       Q305    Q306     YTD FY05   YTD FY06         Q305   Q306   YTD FY05   YTD FY06




                                                           8
Agenda

Performance Highlights
We’re Particularly Proud of….
Giving You the Power to Lead
McKesson Differentiation




                                9
Duke University Health System

Horizon Ambulatory Care for e-prescribing and
electronic health records
80 health clinics and physician practices
  • 1,500 physicians
Leverage success with Horizon Expert Orders
Integration to enable continuity across care
settings was key factor in the win
Other factors included strength of e-prescribing
and flexible deployment model


                                 10
Triad Hospitals, Inc.

$1.3 billion clinical &
business transformation
project
Value to McKesson:
$120 million in software and
services to Triad, $42 million
to Perot for central data
center operations
Strength in BOTH revenue
cycle & clinicals won deal

                                 11
International Progress


            United Kingdom
            • 39 Trusts live on ESR, paying
              108,000 employees



             France
             • First go-live of French army
                     go-live
               hospitals
             • Win at Clermont Ferrand University
               Hospital
                 • EHR initiative for 1,841 beds

                                12
Reduced Cost of Ownership


Cost of Ownership                                  Before   Current
                          Services time to
                           value product          (months) (months)
Services improvements
Stacked installs
                                                     12       7
                         Horizon Patient Folder
  • Reduce time 30-50%
                                                     12-13    6
  • Reduce cost 20-40%   Horizon Meds Manager

Linux – costs reduced                                12       7
                         Horizon Care Record
50% or more
                                                      9       6
                         Horizon Lab
Standard hardware
configurations and       Horizon Surgical Manager 18          9
central staging


                                        13
Agenda

Performance Highlights
We’re Particularly Proud of….
Giving You the Power to Lead
McKesson Differentiation




                                14
Giving You the Power to Lead


    Step 1 – Provide Physician Access
                     Physician Access

    Step 2 – Deliver Image-Enabled Care
             Deliver Image-Enabled Care

    Step 3 – Eliminate Medication Errors
                       Medication Errors

    Step 4 – Drive Evidence-Based Care
             Drive Evidence-Based Care

    Step 5 – Automate & Connect Physician Offices
                                Physician Offices

    Step 6 – Deliver Care in the Home



                                           15
Step 1 - Provide Physician Access

                        Review Results
   Sign Charts




Display Images
X-ray
CT Scan
Cardiology/Medcon

                           16
Step 2 – Image-enable Care




                                             ENT/
       Radiology        Cardiology         Endoscopy

           Enterprise Medical Imaging Foundation


        Building on Enterprise Foundation

                                      17
Step 3 - Eliminate Medication Errors

“From the Bedside Back”
House-wide medication
administration
CarePoint-RN - reinventing the
cabinet space
 • Decreases time to gather meds
   and supplies by 83%
 • Shortens documentation time by 30%
 • Reduces medication administration
   errors by up to 87%




                                        18
The McKesson CarePoint System:
“From the Bedside Back”




                            19
Productivity - Pharmacy
 Increased Pharmacist Clinical Intervention
    Pre-Implementation                 Post-Implementation

                    Clinical Patient                    Clinical Patient
                          Care                                Care

                18%                                     25%
         82%                                  75%
   Distribution &                      Distribution &
    Order Entry                         Order Entry


          39% increased time spent on units
             with med team and patients
                                             20
Productivity - Nursing

      Pre- Implementation              Post-Implementation



                12%
                            Retrieving Meds

                                              4%        Retrieving Meds
        88%
             Patient Care


                                    96%
                                              Patient Care


     9% increased time spent on units
       with med team and patients
                                                   21
Step 4 - Drive Evidence-Based Care
      St. Mary’s Medical Center, Knoxville, TN
  Unit & staff compliance with bar coding for medication administration


                                                                …results in superior
The addition of daily
                                                                   performance.
   scorecards…
                                                                                          25%
                                                                    Daily presentation of
                                                                100      scorecard results   improvement




                                       Barcoding Compliance %
                                                                 90

                                                                 80


                                                                 70

                                                                 60

                                                                 50
                                                                      Jan Feb Mar Apr May Jun Jul Aug




                                                                            22
Step 5 - Automate & Connect Physician Offices

Incremental, integrated approach to physician alignment




                                    23
Step 6 – Deliver Care in the Home
Personal Health Management

Incremental, integrated approach to physician alignment




                                    24
McKesson’s Comprehensive Approach:
Personal Health Management
                      Patient Portal
                      Patient Portal

Office & Hospital                            Home
Patient    Patient       Encounter            Disease
Patient    Patient       Encounter            Disease
                                                          PERS
 Kiosk     Vision       Management           Management
 Kiosk      Vision      Management           Management




                        -pay bills
                        -schedule appts
                        -check eligibility
                        -e-visits

                     Patient Record



                                              25
Agenda

Performance Highlights
We’re Particularly Proud of….
Giving You the Power to Lead
McKesson Differentiation




                                26
Clear Differentiation

 Ambulatory Care        Enterprise Care




                            27
McKesson’s Clinical Performance Leadership




Billie Waldo, MS, RN, BC
Vice President and General Manager
Medication Safety & Care Management Solutions
The Clinical Performance Mandate
Investment Rationale for Hospitals

The Cost of Compliance:
 Broad market view
  • Average hospital spends $250-500K annually on
    data collection alone (manual chart review to meet
    minimum standards)
 Case example of total expenditure
  • 383-bed community hospital in IL
  • Estimated $2.5 million invested annually to collect
    & report quality data
      - 10-20 FTEs gathering data & producing reports
      - 1,500 charts manually reviewed each month
Market Opportunity
          Clinical Solutions
              • Clinical workflow solutions that improve patient safety and reduce
                costs by eliminating errors, providing clinical decision support and
                reducing care variability.
              • Current McKesson market share ranges from 12-20%1 (higher for
                   some applications)
              • Estimated $17.3 Billion in Clinical IT decisions in next 3 years2

          Performance Management Solutions
              • Solutions that link clinical, financial and operational data for the
                purpose of measuring the cost and quality outcomes of patient
                safety processes
              • Current McKesson market share estimated 30%
              • Estimated $821 Million in Performance Management decisions in
                next 3 yrs3
1 HIMSS Analytics 2006
2 Datamonitor/William Blair
3 Gartner 2005
Harnessing Data to Change Practice
 What’s the quality of the care you deliver?
Harnessing Data to Change Practice
 What’s the quality of the care you deliver?
Harnessing Data to Change Practice
 How cost effective is the care you deliver?
Driving Clinical Performance
                       Assess and report on quality
                       Assess and report on quality




                                                                   Prompt
                                                                   Prompt
  Compare
  Compare                                                        evidence-
                                                                 evidence-
performance
performance                                                    based practice
                                                               based practice
                           Clinical Systems
to goals and                                                   with real-time
to goals and                                                    with real-time
                                                                  decision
benchmarks                                                         decision
benchmarks
                                                                   support
                                                                   support




           Sustain quality improvements through ongoing feedback
           Sustain quality improvements through ongoing feedback
McKesson Differentiation

No other healthcare IT vendor:
 • Combines both proven clinical systems and
  proven performance management systems
 • Effectively aggregates clinical and financial
  data to analyze both the costs of care and the
  care process itself
 • Focuses on getting clinical systems installed
  and getting data back out to drive immediate
  and sustainable quality improvement
McKesson’s Leadership
Clinicals               Performance
                         Management
  On the forefront of
  medication safety      20+ years in financial
  advances since the     decision support
  1980s
                         30% market share
  Solutions deployed in
                         In use by more than
  over 500 hospitals
                         500 hospitals, each
  In use by >4 million
                         with hundreds of
  care providers
                         users
  processing more than
  22 million orders/
  week
McKesson’s Leadership




          Industry-leading
        customer satisfaction
           scores in both
             categories
Customer Case Study

St. Mary’s Medical Center, Knoxville, TN
   • 498 beds
   • Member of Catholic Healthcare Partners,
    one of U.S. largest not-for-profit systems
  • Longtime McKesson partner for clinical
    systems
  • Had issues of compliance with bar code
    medication administration
  • Used McKesson’s clinical performance
    solutions to analyze data
The Value of Information
       St. Mary’s Medical Center, Knoxville, TN
   Unit & staff compliance with bar coding for medication administration

 Information at the bedside to                                     …produces good results.
 monitor individualized care…

                                                                 100




                                        Barcoding Compliance %
                                                                  90

                                                                  80


                                                                  70

                                                                  60

                                                                  50
                                                                       Jan Feb Mar Apr May Jun Jul Aug
The Value of Information
      St. Mary’s Medical Center, Knoxville, TN
  Unit & staff compliance with bar coding for medication administration

   The addition of daily                                              …results in superior
      scorecards…                                                       performance.
                                                                       Daily presentation of
                                                                100
                                                                        scorecard results




                                       Barcoding Compliance %
                                                                 90

                                                                 80


                                                                 70

                                                                 60

                                                                 50
                                                                      Jan Feb Mar Apr May Jun Jul Aug
                     Scorecard
Other Customer Results
    Central Baptist Hospital, Lexington KY
    Automated 100% of chart reviews,
    eliminating $620,000/annually spent for
    contract chart auditors
Good Samaritan Hospital, Vincennes IN
 46% reduction in fall rate after implementing
 online screening for fall risk
 100% open chart audits on new admissions
 (versus 20% closed chart audits before implementation)

             St. Mary’s Hospital, Knoxville TN
             25% improvement in bar-coding rates
             through daily presentation of results
Other Customer Results

John Muir Medical Center, CA
 Improved readability of barcodes to almost 100%
 Staff compliance with medication barcoding rose
 from 80% to 98%
 Staff overriding of alerts decreased from 50% to
 less than 9%

       Covenant Health Knoxville, TN
       100% completion of chart audits which has
       improved report scorecards for CMS and
       helped prepare for Pay for Performance
Other Customer Results

Lehigh Valley Hospital & Health Network,
Allentown, PA
Used clinical analytics as a catalyst to improve
organizational capacity, streamline patient flow and
meet unprecedented demands for ED services

         University of Pennsylvania Health
         System, Philadelphia, PA
         Reduced mortality in unstable
         hemodialysis patients by 27% through
         implementation and monitoring of
         evidence-based guidelines
Bottom Line


  With market-leading clinical &
performance management solutions
and a focus on immediate & sustainable
results, McKesson is best positioned to
help customers lead the industry in
Clinical Performance.
McKesson’s Image-Enabled Care Leadership




Rod O’Reilly
Allan Noordvyk
Jerry Newton
Diagnostic Imaging & Information:
High-Growth Opportunity

Radiology PACS market growing approximately
10-12% annually, 35% penetration
Horizon Medical Imaging is one of MPT’s top-
selling products
CVIS: 1,500-1,600 market decisions expected
over the next 5 years
Horizon Cardiology experiencing exceptional
sales and existing business expansion
Diagnostic Imaging & Information:
High-Growth Opportunity

 Radiology PACS market growing approximately
10-12% annually, 35% penetration
 Horizon Medical Imaging is one of MPT’s top-
selling products
 CVIS: 1,500-1,600 market decisions expected
over the next 5 years
  Horizon Cardiology experiencing exceptional
sales and existing business expansion
Diagnostic Imaging & Information:
High-Growth Opportunity


            Goal: Win Market Share
  •   Capture MPT customer base
  •   Lead community hospital segment
  •   Lead replacement market
  •   Establish clear clinical and enterprise
      differentiation
Image-Enable Care

                                         3D Visualization &
                                         Advanced Clinical
                                           Applications


Advanced
 Clinical
 Apps



                                               ENT/
            Radiology       Cardiology       Endoscopy

               Enterprise Medical Imaging Foundation



            Building on Enterprise Foundation
Why McKesson?
  Comprehensive, image-enabled care portfolio
   • Scalable – from community hospitals to large heterogeneous
     environments
   • Comprehensive – combining images with information for most complete
     medical record
   • Enterprise vision – solution for all medical specialties
          - Preserves unique department workflow while supporting the
          integrated information needs of the enterprise
  Top ratings in KLAS for service and support, No. 1 ranked
   PACS vendor for community hospitals
  Excellent customer satisfaction
   • 100% of customers would recommend McKesson to a friend/peer
   • 100% said they would buy it again
   • 94% of Cardiology customers would recommend McKesson to a
     friend/peer
   • 94% said they would buy again
  Customers get results!
RIS/PACS

                HIS interface:
                                    Access to images
                 ADT, orders,
                                      from multiple
                results, billing
                                        hospitals
                                                       Remote Access
   Scheduling




                                                              Diagnostic reporting




                                                           Distribute report and images
                                                              to referring physicians


                          Image and data storage
The Complete Cardiac Image and Information Management Solution




                                                      Holding
                                                                     Imaging and
                                                       Area
                                    Scheduling
               HIS interface:                                     clinical interfaces
                ADT, orders,
               results, billing



                                                                                                         PACS interface
   Statistical query




Review reports and
                                                                                                            Cardiac reporting and
 images on PDA
                                                                                                             data management




 Internet and WAN
                                                                                                              Inventory
                                                                                                             Management


                                                                                                Registries and
          ECG management                                                                     accreditations: ACC-
                                                                                             NCDR, STS, regional,
                                                                                                ICAEL, ICAVL
                                                      Image and data Send final report and images
                               Single DB for multi-
                                                         storage
                              hospital environment                     to referring physicians
Giving You the Power to Lead


    Step 1 – Provide Baseline Physician Access
         1 – Provide Baseline Physician Access

    Step 2 – Deliver Image-Enabled Care
             Deliver Image-Enabled

    Step 3 – Eliminate Medication Errors
                       Medication Errors

    Step 4 – Drive Evidence-Based Care
             Drive Evidence-Based Care

    Step 5 – Automate & Connect Physician Offices
                                Physician Offices

    Step 6 – Deliver Care in the Home
McKesson Ambulatory Strategy




Tom Leonard
Vice President and General Manager
Ambulatory Solutions
The EHR Mandate
  quot;We will make wider use of electronic records
 and other health information technology, to help
 control costs and reduce dangerous medical
 errors.quot;
   • President George W. Bush; State of the Union Address;
     January 31, 2006
   “There may not have been an experience that
 demonstrates, for me or the country, more
 powerfully the need for electronic health
 records ... than Katrina“
   • Mike Leavitt, U.S. Department of Health and Human
     Services Secretary; Statement made to The Associated
     Press; September 13, 2005
Ambulatory EHR Market Penetration

                                      Adoption rate will
 EHRs are on a rapid                  exceed any other
                                      HCIT segment
 penetration curve
 ahead of other HCIT
 segments                                           30%

 Large group EHR
 adoption currently 39%
                                  10%
 Standalone small to
 mid-sized practices will
 gradually penetrate
 over next 4-5 years
                                 2005            By 2008
                            Source: Gartner, MGMA, Medical Economics
Ambulatory Market Opportunity


547,000 Office-based                                        Total
                                             2006e
                                                            buying
MDs in 189,000 MGPs       SEGMENT            Segment Size
                                                            entities
                                                            (Groups)
MGPs with > 25 MDs                           183,476 MDs     164,211
                          Solo & 2 MDs
represent 75% of          MGP*s 3-9
                                              75,673 MDs      16,771
projected HCIT spend      Physicians
                          MGPs 10-25
                                              49,059 MDs      3,550
96% buying entities in    Physicians
                          MGPs 26-99
practices with < 10 MDs                       44,951 MDs      1,095
                          Physicians
                          MGPs 100+
Market opportunity in                         72,017 MDs       275
                          Physicians
small groups presents     IDN-owned
                                             121,719 MDs      2,893
go-to-market challenges   practices &
                          AMCs
for most vendors
                           * MGP = Medical Group Practice
                            Source: POMIS Report 2004
McKesson is Well Positioned to Capture
Market Opportunity

  Leverage Hospital/IDN relationships
    • Opportunities for integrated solutions across care settings
    • Reaching employed and affiliated community physicians

  Competitive solutions
    • Top 3 in KLAS for Clinical & Financial Systems
    • Incremental approach to deployment

  Stark Law relaxation
    • Removes barriers for hospital driven strategies
How Can We Make it Happen?
 Integrated, Modular, Physician Alignment Strategy
 Integrated, Modular, Physician Alignment Strategy


                                  1
                    Hospitals



                                                           Employed Physicians
                                                      2



                            Inpatient Clinicals


                                                  3
                                E-Prescribing
           4
                           Full Ambulatory EHR

Patients                   Patient Connectivity
                                                          Community Physicians
Leverage Existing Clinical IT Investment
HorizonWP Physician Portal
       WP




                             Access through Portal
Leverage Existing Clinical IT Investment
Horizon Ambulatory Care
McKesson Differentiation
 Integrated enterprise-wide EHR leveraging
 widely-deployed physician solutions
  • Extends document imaging and medical imaging
    into the physician office
 Modular approach, enabling a flexible
 deployment strategy
  • Strength of electronic prescribing solution as a
    starting point to the full EHR
 Connectivity to the patient for secure routine
 physician-patient communications
  • Includes clinically structured, payor-reimbursed
    consultations for non-urgent care
McKesson Momentum

Duke University Hospital
•1500 physicians in 80 clinics, employed and affiliated MDs
•Integrated solution across care-settings
•Starting with e-prescribing


Oconee Memorial Hospital
•Physician-led integrated community EHR strategy
•80% of community physicians will deploy McKesson’s
 ambulatory EHR and PM beginning with e-prescribing


Central DuPage Hospital
•100% adoption of e-prescribing among employed physicians
•Extending to affiliated physicians
•Vision is to connect patients to deliver complete patient record


St. Luke’s Hospital of Kansas City
•Planned deployment to 170 employed physicians and 25 affiliated
•Integrated solution across care-settings
Building
A Physician Alignment
  Strategy Through
     Technology
Methodist Medical Center of Illinois
                Overview

• Serve a 500,000+ population in Central Illinois
• 353 bed Acute Care Hospital
• 40,000+ ED Visits annually
• 28 Clinics (250,000 visits per year)
• 4 Urgent Care Centers
• 90 Employed physicians
• 118 Total providers, including providers and advanced
  practice providers
• 500 physicians on staff
Our Mission
Issues Driving Change at MMCI

Internal Factors
• System-wide patient safety strategy
• Physicians demanded better access to information
• “Transitions of Care” – Data across settings

External Factors
• Competition in the marketplace
• Leapfrog area (Illinois)
Strategic IT Vision

Use data from ambulatory setting to improve quality and
efficiency of hospital care.
The Fundamental Question
How do you go from this…



                              to this…
Example:
         Breast Cancer Patient
Care team Providers (just to name a few)
• Primary Care Doctor
• Gynecologist
• Nutritionist
• Radiologist
• Oncologist
• Radiation Oncologist
• Plastic Surgeon
Results to Date
Physician adoption
                                            Results
• 30 groups connected
• 35,000+ e-prescriptions monthly

Productivity
• 95% reduction in chart pulls
• 83% reduction in time spent on med management

Quality
• Enhanced continuity between settings of care
• 100% compliance with drug warnings

Financial
• $300,000/year expense savings
• $400,000/year in incremental revenue, NO staff increase
“McKesson advised us
 — years before others
   did — that if you are
going to be a long-term
 success, you’ve got to
  integrate doctors into
 your system. And now
   that physicians have
reached that integration
at Methodist, they want
to keep moving faster.”

 - Michael Bryant, CEO,
Methodist Medical Center of
          Illinois
What’s Next?


• Leverage technology infrastructure to provide additional
  services for our community physicians
• Continue upgrades in technology and performance
  improvement projects
• Continue investing to stay ahead of the technology curve

         Technology is vastly changing
            the way we deliver care
Personal Health Management




Craig Frazier
Vice President
Extended Care Solutions
Market Opportunity




                     2
Market Opportunity



          •48% of people with one or more
           chronic conditions drive 83% of US
           medical cost
          • Govt & private insurance cover about
            45% each
          • Payors are increasingly looking for
            programs to control costs & ensure
            wellness management
          • Commercial health plans looking for
            ways to reward wellness behavior




                                            3
McKesson’s Comprehensive Approach:
Personal Health Management
                      Patient Portal
                      Patient Portal

Office & Hospital                            Home
Patient    Patient       Encounter            Disease
Patient    Patient       Encounter            Disease
                                                          PERS
 Kiosk     Vision       Management           Management
 Kiosk      Vision      Management           Management




                        -pay bills
                        -schedule appts
                        -check eligibility
                        -e-visits

                     Patient Record



                                               4
Benefits All Stakeholders – Especially the Patient

                                                                           Case
Hospital
                                                                          manager
                                Patient Portal
                                Patient Portal
                                                                    Home
          Office & Hospital
         Patient                           Encounter
                      Patient                                        Disease
         Patient                           Encounter
                      Patient                                        Disease     PERS
                                                                                 PERS
          Kiosk                             Manager
                      Vision                                        Management
          Kiosk                             Manager
                       Vision                                       Management




                                           -pay bills
                                           -schedule appts
                                           -check eligibility
                                Patient    -e-visits



                                Patient Record
                                Patient Record

                                                                          Physician
 Payor
                                                                           Office

                                                                5
Meet Ben…




              68-year-old diabetic
              Lives alone
              Recently discharged from the
            hospital after foot ulcers required
            a lengthy hospital stay and foot
            surgery




                          6
HorizonWP Patient Portal




                           7
McKesson Telehealth Advisor –
Remote Monitoring & Disease Management


                  McAlister, Benjamin




                Daily
           Risk Stratified
           View of Patient
              Caseload


                                        8
Decision Support Tools: Application Trends


                                       View of Key
                                   Clinical Indicators
                                        Over Time




                               9
HorizonWP Physician Portal


  McAlister, Benjamin; 000005853




                                    Relevant decision
                                   making information at
                                     the point of care




                                       10
eVisit




         11
Example of a Triage Encounter within
CareEnchance Call Center
  McAlister, Benjamin (68,M)




                                                          Content that assures
                                                          nurses in call center
      Benjamin McAlister (6

                                                         follow evidence-based
                                                        protocols & give patients
                                                             the best advice




                               Benjamin McAliste




                                                   12
Benefits of McKesson Telehealth Guardian


 Improves patient outcomes
 Protects patient
 independence
 Positions provider as a
 safekeeper
 Reduces unnecessary
 hospitalizations




                              13
ll
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       McKesson Differentiation                                                                                     p
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                                                                                                      Of
$                                                                                                     Lobby Self-Service
Cost




                                                                                      Home Visit
                                                                                       (Horizon
                                                                                                                               g
                                                                                                                           h in
                                                                                      Homecare)
                                                                                                                         c
                                                                                                                       oa
                                                                                                                 e-C
                                                                      Video Visit
                                                                     (Charting in
                                                                    HHC or CECC)
                                                  RPM w reminders
                                                    & eCoaching
                                                    (Telehealth
                                  e                                                                      r
                                   e
                                                                                                      ge
                                om PERS
                                 m                                                           t
                                                      Advisor)
                                                                                         isi         a
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                                                                                        rta Case
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                                                                     si
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                                              ac              Ph
       Patient
                                            re
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    information




    Simple                                                                                                  Advanced

                                                                                                 14
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$                                                                                                 Lobby Self-Service
Cost




                                                                                    Home Visit
                                                                                     (Horizon
                                                                                                                           g
                                                                                                                       h in
                                                                                    Homecare)
                                          Future Possibilities                                                       c
                                                                                                                   oa
                                                                                                             e-C
                                                                      Video Visit
                                                                     (Charting in
                                                                    HHC or CECC)
                                                  RPM w reminders
                                                    & eCoaching
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                                                    (Telehealth
                                  e                                                              r
                                   e
                                                                                              ge
                                om PERS
                                 m                                                  sit
                                                      Advisor)
                                                                                             a
                               Ho                                                 i
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                               H                                              e-V        M
                                                                                       l
                                                                         Dispensing ase
                                                                                 rta C
                                    (Telehealth
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HIMSS Investor Presentation

  • 1. McKesson Provider Technologies 2006 HIMSS Investor Briefing
  • 2. McKesson Provider Technologies Larry Kurtz Vice President Investor Relations
  • 3. Safe Harbor Clause Some of the information in this presentation may constitute forward-looking statements that are subject to various uncertainties and could cause actual results to differ materially from those projected or implied. These uncertainties are described in the Company’s reports and exhibits filed with the Securities and Exchange Commission. 3
  • 4. McKesson Provider Technologies Pamela Pure President McKesson Provider Technologies
  • 5. Agenda Performance Highlights We’re Particularly Proud of…. Giving You the Power to Lead McKesson Differentiation 5
  • 6. Performance Highlights –Great Progress 800K 2.4 million logins/month orders/month orders/month HorizonWP Physician Horizon Expert Orders Horizon Expert Orders Portal 48% growth Year-end Report 20 Products Horizon Medical Products Imaging Top 3 in in 6
  • 7. Leadership in Medication Management Last Year Today 36M scanned bedside 63M scanned bedside meds annually meds annually 290,000 weekly warnings 475,000 weekly warnings 30,000 errors prevented 96,000 errors prevented weekly weekly Considered more often than any other vendor for 2nd straight year (KLAS) 7
  • 8. Strong Financial Momentum Revenue Operating Profit Up 19% 1200 100 Up 56% 90 1000 80 70 800 60 Up 36% Up 21% 600 50 40 400 30 20 200 10 0 0 Q305 Q306 YTD FY05 YTD FY06 Q305 Q306 YTD FY05 YTD FY06 8
  • 9. Agenda Performance Highlights We’re Particularly Proud of…. Giving You the Power to Lead McKesson Differentiation 9
  • 10. Duke University Health System Horizon Ambulatory Care for e-prescribing and electronic health records 80 health clinics and physician practices • 1,500 physicians Leverage success with Horizon Expert Orders Integration to enable continuity across care settings was key factor in the win Other factors included strength of e-prescribing and flexible deployment model 10
  • 11. Triad Hospitals, Inc. $1.3 billion clinical & business transformation project Value to McKesson: $120 million in software and services to Triad, $42 million to Perot for central data center operations Strength in BOTH revenue cycle & clinicals won deal 11
  • 12. International Progress United Kingdom • 39 Trusts live on ESR, paying 108,000 employees France • First go-live of French army go-live hospitals • Win at Clermont Ferrand University Hospital • EHR initiative for 1,841 beds 12
  • 13. Reduced Cost of Ownership Cost of Ownership Before Current Services time to value product (months) (months) Services improvements Stacked installs 12 7 Horizon Patient Folder • Reduce time 30-50% 12-13 6 • Reduce cost 20-40% Horizon Meds Manager Linux – costs reduced 12 7 Horizon Care Record 50% or more 9 6 Horizon Lab Standard hardware configurations and Horizon Surgical Manager 18 9 central staging 13
  • 14. Agenda Performance Highlights We’re Particularly Proud of…. Giving You the Power to Lead McKesson Differentiation 14
  • 15. Giving You the Power to Lead Step 1 – Provide Physician Access Physician Access Step 2 – Deliver Image-Enabled Care Deliver Image-Enabled Care Step 3 – Eliminate Medication Errors Medication Errors Step 4 – Drive Evidence-Based Care Drive Evidence-Based Care Step 5 – Automate & Connect Physician Offices Physician Offices Step 6 – Deliver Care in the Home 15
  • 16. Step 1 - Provide Physician Access Review Results Sign Charts Display Images X-ray CT Scan Cardiology/Medcon 16
  • 17. Step 2 – Image-enable Care ENT/ Radiology Cardiology Endoscopy Enterprise Medical Imaging Foundation Building on Enterprise Foundation 17
  • 18. Step 3 - Eliminate Medication Errors “From the Bedside Back” House-wide medication administration CarePoint-RN - reinventing the cabinet space • Decreases time to gather meds and supplies by 83% • Shortens documentation time by 30% • Reduces medication administration errors by up to 87% 18
  • 19. The McKesson CarePoint System: “From the Bedside Back” 19
  • 20. Productivity - Pharmacy Increased Pharmacist Clinical Intervention Pre-Implementation Post-Implementation Clinical Patient Clinical Patient Care Care 18% 25% 82% 75% Distribution & Distribution & Order Entry Order Entry 39% increased time spent on units with med team and patients 20
  • 21. Productivity - Nursing Pre- Implementation Post-Implementation 12% Retrieving Meds 4% Retrieving Meds 88% Patient Care 96% Patient Care 9% increased time spent on units with med team and patients 21
  • 22. Step 4 - Drive Evidence-Based Care St. Mary’s Medical Center, Knoxville, TN Unit & staff compliance with bar coding for medication administration …results in superior The addition of daily performance. scorecards… 25% Daily presentation of 100 scorecard results improvement Barcoding Compliance % 90 80 70 60 50 Jan Feb Mar Apr May Jun Jul Aug 22
  • 23. Step 5 - Automate & Connect Physician Offices Incremental, integrated approach to physician alignment 23
  • 24. Step 6 – Deliver Care in the Home Personal Health Management Incremental, integrated approach to physician alignment 24
  • 25. McKesson’s Comprehensive Approach: Personal Health Management Patient Portal Patient Portal Office & Hospital Home Patient Patient Encounter Disease Patient Patient Encounter Disease PERS Kiosk Vision Management Management Kiosk Vision Management Management -pay bills -schedule appts -check eligibility -e-visits Patient Record 25
  • 26. Agenda Performance Highlights We’re Particularly Proud of…. Giving You the Power to Lead McKesson Differentiation 26
  • 27. Clear Differentiation Ambulatory Care Enterprise Care 27
  • 28. McKesson’s Clinical Performance Leadership Billie Waldo, MS, RN, BC Vice President and General Manager Medication Safety & Care Management Solutions
  • 30. Investment Rationale for Hospitals The Cost of Compliance: Broad market view • Average hospital spends $250-500K annually on data collection alone (manual chart review to meet minimum standards) Case example of total expenditure • 383-bed community hospital in IL • Estimated $2.5 million invested annually to collect & report quality data - 10-20 FTEs gathering data & producing reports - 1,500 charts manually reviewed each month
  • 31. Market Opportunity Clinical Solutions • Clinical workflow solutions that improve patient safety and reduce costs by eliminating errors, providing clinical decision support and reducing care variability. • Current McKesson market share ranges from 12-20%1 (higher for some applications) • Estimated $17.3 Billion in Clinical IT decisions in next 3 years2 Performance Management Solutions • Solutions that link clinical, financial and operational data for the purpose of measuring the cost and quality outcomes of patient safety processes • Current McKesson market share estimated 30% • Estimated $821 Million in Performance Management decisions in next 3 yrs3 1 HIMSS Analytics 2006 2 Datamonitor/William Blair 3 Gartner 2005
  • 32. Harnessing Data to Change Practice What’s the quality of the care you deliver?
  • 33. Harnessing Data to Change Practice What’s the quality of the care you deliver?
  • 34. Harnessing Data to Change Practice How cost effective is the care you deliver?
  • 35. Driving Clinical Performance Assess and report on quality Assess and report on quality Prompt Prompt Compare Compare evidence- evidence- performance performance based practice based practice Clinical Systems to goals and with real-time to goals and with real-time decision benchmarks decision benchmarks support support Sustain quality improvements through ongoing feedback Sustain quality improvements through ongoing feedback
  • 36. McKesson Differentiation No other healthcare IT vendor: • Combines both proven clinical systems and proven performance management systems • Effectively aggregates clinical and financial data to analyze both the costs of care and the care process itself • Focuses on getting clinical systems installed and getting data back out to drive immediate and sustainable quality improvement
  • 37. McKesson’s Leadership Clinicals Performance Management On the forefront of medication safety 20+ years in financial advances since the decision support 1980s 30% market share Solutions deployed in In use by more than over 500 hospitals 500 hospitals, each In use by >4 million with hundreds of care providers users processing more than 22 million orders/ week
  • 38. McKesson’s Leadership Industry-leading customer satisfaction scores in both categories
  • 39. Customer Case Study St. Mary’s Medical Center, Knoxville, TN • 498 beds • Member of Catholic Healthcare Partners, one of U.S. largest not-for-profit systems • Longtime McKesson partner for clinical systems • Had issues of compliance with bar code medication administration • Used McKesson’s clinical performance solutions to analyze data
  • 40. The Value of Information St. Mary’s Medical Center, Knoxville, TN Unit & staff compliance with bar coding for medication administration Information at the bedside to …produces good results. monitor individualized care… 100 Barcoding Compliance % 90 80 70 60 50 Jan Feb Mar Apr May Jun Jul Aug
  • 41. The Value of Information St. Mary’s Medical Center, Knoxville, TN Unit & staff compliance with bar coding for medication administration The addition of daily …results in superior scorecards… performance. Daily presentation of 100 scorecard results Barcoding Compliance % 90 80 70 60 50 Jan Feb Mar Apr May Jun Jul Aug Scorecard
  • 42. Other Customer Results Central Baptist Hospital, Lexington KY Automated 100% of chart reviews, eliminating $620,000/annually spent for contract chart auditors Good Samaritan Hospital, Vincennes IN 46% reduction in fall rate after implementing online screening for fall risk 100% open chart audits on new admissions (versus 20% closed chart audits before implementation) St. Mary’s Hospital, Knoxville TN 25% improvement in bar-coding rates through daily presentation of results
  • 43. Other Customer Results John Muir Medical Center, CA Improved readability of barcodes to almost 100% Staff compliance with medication barcoding rose from 80% to 98% Staff overriding of alerts decreased from 50% to less than 9% Covenant Health Knoxville, TN 100% completion of chart audits which has improved report scorecards for CMS and helped prepare for Pay for Performance
  • 44. Other Customer Results Lehigh Valley Hospital & Health Network, Allentown, PA Used clinical analytics as a catalyst to improve organizational capacity, streamline patient flow and meet unprecedented demands for ED services University of Pennsylvania Health System, Philadelphia, PA Reduced mortality in unstable hemodialysis patients by 27% through implementation and monitoring of evidence-based guidelines
  • 45. Bottom Line With market-leading clinical & performance management solutions and a focus on immediate & sustainable results, McKesson is best positioned to help customers lead the industry in Clinical Performance.
  • 46. McKesson’s Image-Enabled Care Leadership Rod O’Reilly Allan Noordvyk Jerry Newton
  • 47. Diagnostic Imaging & Information: High-Growth Opportunity Radiology PACS market growing approximately 10-12% annually, 35% penetration Horizon Medical Imaging is one of MPT’s top- selling products CVIS: 1,500-1,600 market decisions expected over the next 5 years Horizon Cardiology experiencing exceptional sales and existing business expansion
  • 48. Diagnostic Imaging & Information: High-Growth Opportunity Radiology PACS market growing approximately 10-12% annually, 35% penetration Horizon Medical Imaging is one of MPT’s top- selling products CVIS: 1,500-1,600 market decisions expected over the next 5 years Horizon Cardiology experiencing exceptional sales and existing business expansion
  • 49. Diagnostic Imaging & Information: High-Growth Opportunity Goal: Win Market Share • Capture MPT customer base • Lead community hospital segment • Lead replacement market • Establish clear clinical and enterprise differentiation
  • 50. Image-Enable Care 3D Visualization & Advanced Clinical Applications Advanced Clinical Apps ENT/ Radiology Cardiology Endoscopy Enterprise Medical Imaging Foundation Building on Enterprise Foundation
  • 51. Why McKesson? Comprehensive, image-enabled care portfolio • Scalable – from community hospitals to large heterogeneous environments • Comprehensive – combining images with information for most complete medical record • Enterprise vision – solution for all medical specialties - Preserves unique department workflow while supporting the integrated information needs of the enterprise Top ratings in KLAS for service and support, No. 1 ranked PACS vendor for community hospitals Excellent customer satisfaction • 100% of customers would recommend McKesson to a friend/peer • 100% said they would buy it again • 94% of Cardiology customers would recommend McKesson to a friend/peer • 94% said they would buy again Customers get results!
  • 52. RIS/PACS HIS interface: Access to images ADT, orders, from multiple results, billing hospitals Remote Access Scheduling Diagnostic reporting Distribute report and images to referring physicians Image and data storage
  • 53. The Complete Cardiac Image and Information Management Solution Holding Imaging and Area Scheduling HIS interface: clinical interfaces ADT, orders, results, billing PACS interface Statistical query Review reports and Cardiac reporting and images on PDA data management Internet and WAN Inventory Management Registries and ECG management accreditations: ACC- NCDR, STS, regional, ICAEL, ICAVL Image and data Send final report and images Single DB for multi- storage hospital environment to referring physicians
  • 54. Giving You the Power to Lead Step 1 – Provide Baseline Physician Access 1 – Provide Baseline Physician Access Step 2 – Deliver Image-Enabled Care Deliver Image-Enabled Step 3 – Eliminate Medication Errors Medication Errors Step 4 – Drive Evidence-Based Care Drive Evidence-Based Care Step 5 – Automate & Connect Physician Offices Physician Offices Step 6 – Deliver Care in the Home
  • 55. McKesson Ambulatory Strategy Tom Leonard Vice President and General Manager Ambulatory Solutions
  • 56. The EHR Mandate quot;We will make wider use of electronic records and other health information technology, to help control costs and reduce dangerous medical errors.quot; • President George W. Bush; State of the Union Address; January 31, 2006 “There may not have been an experience that demonstrates, for me or the country, more powerfully the need for electronic health records ... than Katrina“ • Mike Leavitt, U.S. Department of Health and Human Services Secretary; Statement made to The Associated Press; September 13, 2005
  • 57. Ambulatory EHR Market Penetration Adoption rate will EHRs are on a rapid exceed any other HCIT segment penetration curve ahead of other HCIT segments 30% Large group EHR adoption currently 39% 10% Standalone small to mid-sized practices will gradually penetrate over next 4-5 years 2005 By 2008 Source: Gartner, MGMA, Medical Economics
  • 58. Ambulatory Market Opportunity 547,000 Office-based Total 2006e buying MDs in 189,000 MGPs SEGMENT Segment Size entities (Groups) MGPs with > 25 MDs 183,476 MDs 164,211 Solo & 2 MDs represent 75% of MGP*s 3-9 75,673 MDs 16,771 projected HCIT spend Physicians MGPs 10-25 49,059 MDs 3,550 96% buying entities in Physicians MGPs 26-99 practices with < 10 MDs 44,951 MDs 1,095 Physicians MGPs 100+ Market opportunity in 72,017 MDs 275 Physicians small groups presents IDN-owned 121,719 MDs 2,893 go-to-market challenges practices & AMCs for most vendors * MGP = Medical Group Practice Source: POMIS Report 2004
  • 59. McKesson is Well Positioned to Capture Market Opportunity Leverage Hospital/IDN relationships • Opportunities for integrated solutions across care settings • Reaching employed and affiliated community physicians Competitive solutions • Top 3 in KLAS for Clinical & Financial Systems • Incremental approach to deployment Stark Law relaxation • Removes barriers for hospital driven strategies
  • 60. How Can We Make it Happen? Integrated, Modular, Physician Alignment Strategy Integrated, Modular, Physician Alignment Strategy 1 Hospitals Employed Physicians 2 Inpatient Clinicals 3 E-Prescribing 4 Full Ambulatory EHR Patients Patient Connectivity Community Physicians
  • 61. Leverage Existing Clinical IT Investment HorizonWP Physician Portal WP Access through Portal
  • 62. Leverage Existing Clinical IT Investment Horizon Ambulatory Care
  • 63. McKesson Differentiation Integrated enterprise-wide EHR leveraging widely-deployed physician solutions • Extends document imaging and medical imaging into the physician office Modular approach, enabling a flexible deployment strategy • Strength of electronic prescribing solution as a starting point to the full EHR Connectivity to the patient for secure routine physician-patient communications • Includes clinically structured, payor-reimbursed consultations for non-urgent care
  • 64. McKesson Momentum Duke University Hospital •1500 physicians in 80 clinics, employed and affiliated MDs •Integrated solution across care-settings •Starting with e-prescribing Oconee Memorial Hospital •Physician-led integrated community EHR strategy •80% of community physicians will deploy McKesson’s ambulatory EHR and PM beginning with e-prescribing Central DuPage Hospital •100% adoption of e-prescribing among employed physicians •Extending to affiliated physicians •Vision is to connect patients to deliver complete patient record St. Luke’s Hospital of Kansas City •Planned deployment to 170 employed physicians and 25 affiliated •Integrated solution across care-settings
  • 65. Building A Physician Alignment Strategy Through Technology
  • 66. Methodist Medical Center of Illinois Overview • Serve a 500,000+ population in Central Illinois • 353 bed Acute Care Hospital • 40,000+ ED Visits annually • 28 Clinics (250,000 visits per year) • 4 Urgent Care Centers • 90 Employed physicians • 118 Total providers, including providers and advanced practice providers • 500 physicians on staff
  • 68. Issues Driving Change at MMCI Internal Factors • System-wide patient safety strategy • Physicians demanded better access to information • “Transitions of Care” – Data across settings External Factors • Competition in the marketplace • Leapfrog area (Illinois)
  • 69. Strategic IT Vision Use data from ambulatory setting to improve quality and efficiency of hospital care.
  • 70. The Fundamental Question How do you go from this… to this…
  • 71. Example: Breast Cancer Patient Care team Providers (just to name a few) • Primary Care Doctor • Gynecologist • Nutritionist • Radiologist • Oncologist • Radiation Oncologist • Plastic Surgeon
  • 72. Results to Date Physician adoption Results • 30 groups connected • 35,000+ e-prescriptions monthly Productivity • 95% reduction in chart pulls • 83% reduction in time spent on med management Quality • Enhanced continuity between settings of care • 100% compliance with drug warnings Financial • $300,000/year expense savings • $400,000/year in incremental revenue, NO staff increase
  • 73. “McKesson advised us — years before others did — that if you are going to be a long-term success, you’ve got to integrate doctors into your system. And now that physicians have reached that integration at Methodist, they want to keep moving faster.” - Michael Bryant, CEO, Methodist Medical Center of Illinois
  • 74. What’s Next? • Leverage technology infrastructure to provide additional services for our community physicians • Continue upgrades in technology and performance improvement projects • Continue investing to stay ahead of the technology curve Technology is vastly changing the way we deliver care
  • 75.
  • 76. Personal Health Management Craig Frazier Vice President Extended Care Solutions
  • 78. Market Opportunity •48% of people with one or more chronic conditions drive 83% of US medical cost • Govt & private insurance cover about 45% each • Payors are increasingly looking for programs to control costs & ensure wellness management • Commercial health plans looking for ways to reward wellness behavior 3
  • 79. McKesson’s Comprehensive Approach: Personal Health Management Patient Portal Patient Portal Office & Hospital Home Patient Patient Encounter Disease Patient Patient Encounter Disease PERS Kiosk Vision Management Management Kiosk Vision Management Management -pay bills -schedule appts -check eligibility -e-visits Patient Record 4
  • 80. Benefits All Stakeholders – Especially the Patient Case Hospital manager Patient Portal Patient Portal Home Office & Hospital Patient Encounter Patient Disease Patient Encounter Patient Disease PERS PERS Kiosk Manager Vision Management Kiosk Manager Vision Management -pay bills -schedule appts -check eligibility Patient -e-visits Patient Record Patient Record Physician Payor Office 5
  • 81. Meet Ben… 68-year-old diabetic Lives alone Recently discharged from the hospital after foot ulcers required a lengthy hospital stay and foot surgery 6
  • 83. McKesson Telehealth Advisor – Remote Monitoring & Disease Management McAlister, Benjamin Daily Risk Stratified View of Patient Caseload 8
  • 84. Decision Support Tools: Application Trends View of Key Clinical Indicators Over Time 9
  • 85. HorizonWP Physician Portal McAlister, Benjamin; 000005853 Relevant decision making information at the point of care 10
  • 86. eVisit 11
  • 87. Example of a Triage Encounter within CareEnchance Call Center McAlister, Benjamin (68,M) Content that assures nurses in call center Benjamin McAlister (6 follow evidence-based protocols & give patients the best advice Benjamin McAliste 12
  • 88. Benefits of McKesson Telehealth Guardian Improves patient outcomes Protects patient independence Positions provider as a safekeeper Reduces unnecessary hospitalizations 13
  • 89. ll iita ta McKesson Differentiation p os p os /H /H iice ce In Room Self- f Of f Service Of $ Lobby Self-Service Cost Home Visit (Horizon g h in Homecare) c oa e-C Video Visit (Charting in HHC or CECC) RPM w reminders & eCoaching (Telehealth e r e ge om PERS m t Advisor) isi a Ho an H -V e M l rta Case (Telehealth o t P tal / Guardian) n tie i sp a o P /H Paper and eMail n c ia (CECC) si h y ac Ph Patient re t Ou information Simple Advanced 14
  • 90. ll iita ta McKesson Differentiation p os p os /H /H iice ce In Room Self- f Of f Service Of $ Lobby Self-Service Cost Home Visit (Horizon g h in Homecare) Future Possibilities c oa e-C Video Visit (Charting in HHC or CECC) RPM w reminders & eCoaching In-home (Telehealth e r e ge om PERS m sit Advisor) a Ho i Medication an H e-V M l Dispensing ase rta C (Telehealth o t P tal / Guardian) en i ati sp o P /H Paper and eMail n c ia (CECC) i ys h ac Ph Patient re t Ou information Simple Advanced 15
  • 91. ll iita ta McKesson Differentiation p os p os /H /H iice ce In Room Self- f Of f Service Of $ Lobby Self-Service Cost Home Visit (Horizon g h in Homecare) Future Possibilities c oa e-C The McKesson Difference Video Visit (Charting in HHC or CECC) • Comprehensive – solution across RPM w reminders all settings, all stakeholders & eCoaching In-home (Telehealth e r e • Disease Management expertise, ge om PERS m sit Advisor) a Ho i clinical protocols Medication an H e-V M l Dispensing ase rta C (Telehealth o t P tal • Integration to home, physician/ Guardian) n office & hospital atie i sp o P /H Paper and eMail • Includes the patient in care n c ia (CECC) si management process h hy ac Patient tr e P Ou information Simple Advanced 16