Ezeego1

Ezeego1 Model Meta search engine with booking capabilities to offer the consumer best priced product with real-time availability. Be the Google of travel – think travel think ezeego1. Cover the entire spectrum of travel space – product, contracting, distribution, representations, support services Be the marketing arm for suppliers, NTO, principles, trade partners etc Automated end to end process of the business to ensure optimum staffing. Technology to remain the backbone of the company in any business that the company enters. Team comprises of travel professionals with a mindset of “e-space” thereby delivering quality service

Meta search engine with booking capabilities to offer the consumer best priced product with real-time availability.

Be the Google of travel – think travel think ezeego1.

Cover the entire spectrum of travel space – product, contracting, distribution, representations, support services

Be the marketing arm for suppliers, NTO, principles, trade partners etc

Automated end to end process of the business to ensure optimum staffing.

Technology to remain the backbone of the company in any business that the company enters.

Team comprises of travel professionals with a mindset of “e-space” thereby delivering quality service

Acquisitions E-Tours Acquired Majority Stake in E-Tours which is a domestic consolidator for land products Enhances buying power in the Indian Market Distribute inventory to the leading domestic and International travel players

E-Tours

Acquired Majority Stake in E-Tours which is a domestic consolidator for land products

Enhances buying power in the Indian Market

Distribute inventory to the leading domestic and International travel players

Milestones Site launched on Beta – 19 th December 2006 Launch Ad – 19 th January 2007 Affiliates Application Launched – 10 th April 2007 Khar Shop – 10 th August 2007 Launched 40 offers in 2007-08 – Maximum by any OTA Hindi Transactional Portal Launched – 16 th July 2006 Dedicated site for Home Based Agents launched – Oct 21 st 2008

Site launched on Beta – 19 th December 2006

Launch Ad – 19 th January 2007

Affiliates Application Launched – 10 th April 2007

Khar Shop – 10 th August 2007

Launched 40 offers in 2007-08 – Maximum by any OTA

Hindi Transactional Portal Launched – 16 th July 2006

Dedicated site for Home Based Agents launched – Oct 21 st 2008

Technology to Support Ezeego1 Model

Technology Synopsis Flexible and Scalable Application Architecture deployed over secure environment at data center Open Architecture of the application ensures application scalability in terms of business process and technologies like M-Com, Multi-Lingual, White Label, Co-branded etc Can integrate with any third party application via Web Services, XMLs, Widgets etc Web Services can be provided for each product for seamless integration with third party booking engines Web Services can also be provided for post transaction data for integration into mid office or back office application of suppliers, corporates etc. Load Balancer ensures scalability of handling up to 10 million hits simultaneously Avaya Contact Center and CCE Express Application Deployment for the Call Center with IVR and CTI capabilities

Flexible and Scalable Application Architecture deployed over secure environment at data center

Open Architecture of the application ensures application scalability in terms of business process and technologies like M-Com, Multi-Lingual, White Label, Co-branded etc

Can integrate with any third party application via Web Services, XMLs, Widgets etc

Web Services can be provided for each product for seamless integration with third party booking engines

Web Services can also be provided for post transaction data for integration into mid office or back office application of suppliers, corporates etc.

Load Balancer ensures scalability of handling up to 10 million hits simultaneously

Avaya Contact Center and CCE Express Application Deployment for the Call Center with IVR and CTI capabilities

Ezeego1 Products

Global Products Flights (Full Service & Low Cost Carriers) Hotels (Over 4500 India Inventory & 0.5 million International Inventory) Cars Bus Sightseeing Rail Holidays Cruises Insurance Forex Visa Destination Content

Flights (Full Service & Low Cost Carriers)

Hotels (Over 4500 India Inventory & 0.5 million International Inventory)

Cars

Bus

Sightseeing

Rail

Holidays

Cruises

Insurance

Forex

Visa

Destination Content

Real Time Inventory Interface with GDS Third in the world to interface directly with Eurail Direct (Real Time) Interface with all LCC’s in India Direct Interface with over 200 plus suppliers across the globe for real time inventory for all products & more are in the pipeline Private Fare Engine for all products Ezeego1’s Supplier Module being used by a lot of domestic & international suppliers who do not have an online application for real time inventory allocation Only OTA in India to have a real time Cruise Booking Engine

Interface with GDS

Third in the world to interface directly with Eurail

Direct (Real Time) Interface with all LCC’s in India

Direct Interface with over 200 plus suppliers across the globe for real time inventory for all products & more are in the pipeline

Private Fare Engine for all products

Ezeego1’s Supplier Module being used by a lot of domestic & international suppliers who do not have an online application for real time inventory allocation

Only OTA in India to have a real time Cruise Booking Engine

USPs Following is the competitive edge Ezeego1 enjoys over competition Rail Europe : Only online player in India to have the integration with Rail Europe (3 rd in the world) Cruise Engine : Only online player in India to have an end to end automated Cruise Engine Meta Search with booking capabilities : Ezeego1 is the only online player in the world to combine the meta search and the OTA model to offer a hybrid online solution International Cars : Only online player in India to offer international cars today Shopping Cart : Only online player in India to offer shopping cart concept Multi Lingual Portal : Only Ecommerce portal in Hindi that is transactional (Domestic Flights) Sight-Seeing: Only online player in India to offer sightseeing as a stand alone product Secure Site : Only online player who do not capture credit card details of clients online as well as offline Dynamic Packaging – Only online player in India to offer dynamic packaging in its true sense

Following is the competitive edge Ezeego1 enjoys over competition

Rail Europe : Only online player in India to have the integration with Rail Europe (3 rd in the world)

Cruise Engine : Only online player in India to have an end to end automated Cruise Engine

Meta Search with booking capabilities : Ezeego1 is the only online player in the world to combine the meta search and the OTA model to offer a hybrid online solution

International Cars : Only online player in India to offer international cars today

Shopping Cart : Only online player in India to offer shopping cart concept

Multi Lingual Portal : Only Ecommerce portal in Hindi that is transactional (Domestic Flights)

Sight-Seeing: Only online player in India to offer sightseeing as a stand alone product

Secure Site : Only online player who do not capture credit card details of clients online as well as offline

Dynamic Packaging – Only online player in India to offer dynamic packaging in its true sense

Sourcing & Fulfillment

Sourcing & Fulfillment Dedicated Product Team Dedicated team for Airlines, Domestic, International and Inbound Products Comprehensive Research done on products SWOT analysis with similar products offered in the market Contracting done with direct suppliers & consolidators across the globe Multiple suppliers for products in place Ride on the buying power of Group Companies to take advantage Preferred option is to interface directly on real time with suppliers where ever possible Some suppliers use Ezeego1 Supplier Module (via Extranet) for inventory management Data and Content Management in Ezeego1 Private Database

Dedicated Product Team

Dedicated team for Airlines, Domestic, International and Inbound Products

Comprehensive Research done on products

SWOT analysis with similar products offered in the market

Contracting done with direct suppliers & consolidators across the globe

Multiple suppliers for products in place

Ride on the buying power of Group Companies to take advantage

Preferred option is to interface directly on real time with suppliers where ever possible

Some suppliers use Ezeego1 Supplier Module (via Extranet) for inventory management

Data and Content Management in Ezeego1 Private Database

Sourcing & Fulfillment Operations Automated fulfillment process for all products Quality Checks & Audits Exception handling by team Documentation & Logistics handling Quotation Reverts done in 24 hours time Supplier confirmation for all on request bookings Exceptions like Transaction failures, Booking Failure process automated Offline bookings also synchronized to online booking engine Margin Optimization Fulfillment is centralized for all products 24x7 Fulfillment Offered for all POS

Operations

Automated fulfillment process for all products

Quality Checks & Audits

Exception handling by team

Documentation & Logistics handling

Quotation Reverts done in 24 hours time

Supplier confirmation for all on request bookings

Exceptions like Transaction failures, Booking Failure process automated

Offline bookings also synchronized to online booking engine

Margin Optimization

Fulfillment is centralized for all products

24x7 Fulfillment Offered for all POS

Sourcing & Fulfillment Call Center 24 x 7 135 agents to service customers Travel Professionals trained in house Avaya Contact Center and CCE Express Application Deployment SOS Service – ensure all SMS that comes to this number is reverted and closed within 10 minutes Secure IVR payment gateway Touch Points Voice Chat Email SMS Voice Mail Sage CRM Application deployed and is interface real time with the booking engine

Call Center

24 x 7

135 agents to service customers

Travel Professionals trained in house

Avaya Contact Center and CCE Express Application Deployment

SOS Service – ensure all SMS that comes to this number is reverted and closed within 10 minutes

Secure IVR payment gateway

Touch Points

Voice

Chat

Email

SMS

Voice Mail

Sage CRM Application deployed and is interface real time with the booking engine

Distribution Channels Business to Consumer (B2C) Online www.ezeego1.com Call Center Ezeego1 Shops Affiliates (Business to Business) Agents (affiliates.ezeego1.com) Home based agents (hba.ezeego1.com) Franchisees Corporates (corporates.ezeego1.com)

Business to Consumer (B2C)

Online www.ezeego1.com

Call Center

Ezeego1 Shops

Affiliates (Business to Business)

Agents (affiliates.ezeego1.com)

Home based agents (hba.ezeego1.com)

Franchisees

Corporates (corporates.ezeego1.com)

Distribution of Ezeego1 Booking Engine Ezeego1’s booking engine can be distributed in one of the following ways:- Using Ezeego1 affiliates site (http://affiliates.ezeego1.com) White Label Option Co-branded Site Option Web Services or XML integration

Ezeego1’s booking engine can be distributed in one of the following ways:-

Using Ezeego1 affiliates site (http://affiliates.ezeego1.com)

White Label Option

Co-branded Site Option

Web Services or XML integration

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