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Yin and Yang
       of Your
    WordPress site




www.bluezoocreative.com
Who We Are
   Collin Condray (left brained)
   15 years experience in
   programming, analysis,
   and strategy.
   collin@bluezoocreative.com

   Eric Huber (right brained)
   25 years experience in
   marketing, advertising, and
   graphic design.
   eric@bluezoocreative.com

WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
On the quantum makeup of
  your digital matrix persona you
      never realized existed*




                 design that communicates
WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Why Do You Have A Site?

                  drive sales of a product or service?

                  generate leads?

                  inform or educate?

                  create a community?




WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Design That Communicates
      Good (or well)
Design That Communicates
      Bad (or badly)
How Do You Communicate
      Your Message?
   Don’t reinvent
   the wheel.

   RESEARCH

     David Ogilvy,
     Ogilvy &
     Mather                           Ogilvy’s research showed black
                                     type on white was easier to read
     Jakob Nielsen,
                                           than white on black.
     UseIt.com
WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
How Do You Communicate
     Your Message?
How Do You Communicate
     Your Message?
How Do You Communicate
     Your Message?
How Do You Communicate
     Your Message?
How Do You Communicate
     Your Message?
What the F?
  F stands for FAST and
  the pattern users view
  your page

  Users won’t read your
  text thoroughly

  The first two
  paragraphs MUST
  state the most
  important information

WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
The Truth About
                “Above the Fold.”
   80% of Users Don’t
   Scroll

   Implications:
     Most important info
     above 800 pixels
     People WILL scroll if
     it’s worth it.
     ‘reward’ scrollers with
     something good at the
     bottom of the page
WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
WordPress
               and Theme Tools
  Testimonial
  widgets

  Sliders

  Contact Forms

  Menus - Make
  them organized
  from most
  important to
  least.
WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Tricks of the Trade
   Orange buttons
   Color for tone and
   psychology
   Images that elicit an
   emotional response
   Navigation Madness -
   Use common words.
   Don’t make them think
   Awards vs Profits
   Call-to-Action
WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Tricks of the Trade
   Orange buttons
   Color for tone and
   psychology
   Images that elicit an
   emotional response
   Navigation Madness -
   Use common words.
   Don’t make them think
   Awards vs Profits
   Call-to-Action
WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Tricks of the Trade
   Orange buttons
   Color for tone and
   psychology
   Images that elicit an
   emotional response
   Navigation Madness -
   Use common words.
   Don’t make them think
   Awards vs Profits
   Call-to-Action
WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Tricks of the Trade
   Orange buttons
   Color for tone and
   psychology
   Images that elicit an
   emotional response
   Navigation Madness -
   Use common words.
   Don’t make them think
   Awards vs Profits
   Call-to-Action
WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Tricks of the Trade
   Orange buttons
   Color for tone and
   psychology
   Images that elicit an
   emotional response
   Navigation Madness -
   Use common words.
   Don’t make them think
   Awards vs Profits
                                              Quit Monkeying Around!
   Call-to-Action                                Get Online Today.

WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
On the ‘oneness’ of all
   beings in the digital ethos*




                  social media strategy that networks

WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Listen
   Google

   Blog Search Engines

   Search.Twitter.com

   Dedicated Software
   (e.g. Radian6, ScoutLabs,
   Nielson BuzzMetrics)



WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Listen

   What are your
   customers saying about
   you? Is it good or bad?

   Is there anyone already
   passionate about your
   brand or industry?




WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Engage

      POST

         People
         Objectives
         Strategy
         Technology



WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
People
   Consider where
   your audience
   spends its time
   and what they’re
   ready for.




WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Objectives
   What are your goals?

   Listening – better
   understand your
   customers.

   Get insights from your
   customers to help make
   marketing and product
   development decisions.

WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Objectives

    What are your goals?

   Talking/broadcasting –
   spread your message.

   Make an existing digital
   marketing initiative
   (banner/search ads) more
   interactive.


WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Objectives
   What are your goals?

   Supporting – help your
   customers support each
   other.

   Effective for organization
   that have high support
   costs or to connect with
   groups that already exist.

WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Objectives
   What are your goals?

   Embracing – integrate
   your customers, including
   helping designing your
   products

   Most challenging
   objective, best used after
   completing one of the
   previous objectives.

WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Strategy
   What change do you
   want your customers
   to make?

      Outward action:
      carry messages to
      others

      Inward action:
      engage more with
      your organization.

WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Technology

   What social
   media tools
   should you use?

   Use the previous
   steps to decide
   what technology
   fits best.


WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Organizing for Social Media
   HOME BASE
   The central place you
   want to interact with
   people that has all
   your content




WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Organizing for Social Media
   OUTPOSTS
   A Place where you have a
   presense and participate
   and promote yourself

     LinkedIn is the office
     Facebook is the home
     Twitter - Happy Hour!


WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Organizing for Social Media

   PASSPORTS
   Where you have profile
   but don’t take part in the
   conversation

      TweetDeck
      Seesmic
      Hootsuite

WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Complete Your Profiles
   Make sure your target
   keywords are in your profile

   Link back to one place, your
   ‘home base’ that has all the
   detail about you

   Be real

      Use a picture
      Talk about your personal
      life...a little
WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Make it Easy to Share
   Include a Facebook Connect
   link, Call-to-Action buttons,
   Share Funtions, or a button
   that invites people to do
   business with you in a
   prominent place on your blog

   Certain plugins can create all
   of these in one place


WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Don’t Know What to Say?
   You are probably
   an expert. Talk
   about what you do.
   Share information
   relevant to your
   audience
   6-1 ratio of
   information-sales



WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Don’t Know What to Say?
   Find something cool,
   link to it on your site
   and comment on it.
   It could be as simple
   as adding “This is a
   great article because
   _____”




WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Be Polite
   Don’t consistently talk
   about yourself and not
   help others

   Don’t randomly
   approach followers you
   barely talk to and
   simply ask for favors

   Don’t spam


WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Measure

   Number of followers on
   social media networks

   Number of posts,
   comments, tweets, etc.

   Key influencers, who
   already have a following
   that is talking about you


WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Measure
    What are they saying?
    Good or bad and are
    the good comments
    increasing

    Where is it occurring?
    (where to focus
    efforts)




WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
What Can You Do?
  Improve customer
  service

  Correct
  misinformation

  Find out what the
  community has an
  interest in but what is
  not currently being
  discussed online

WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Make Connections
   Tell everyone what
   you’re building.

   Exploit Strength of
   Weak Ties.

   Crowdsource questions
   about your niche.

   Don’t be afraid to
   introduce yourself to
   strangers.

WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
how to transcend the
  highest peaks of spirituality
     in order to bring your
   enlightenment to others*



            marketing messaging and methods that sell
WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Shout it!
                                                         Tell (don’t sell)
                                                         your closest 100
                                                         friend. You’ve
                                                         got that many
                                                         on facebook,
                                                         right?

                                                         Elevator Speech

                                                         Ask “Who do
“Success is dependent on effort.”                        you know that I
~ Sophocles
                                                         could help?”
WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Power Network
    Short Introduction

    Ask questions and
    limit talking about
    yourself

    Solve THEIR
    problem
                                      “The successful networkers I know, the ones
    Find other ways to                receiving tons of referrals and feeling truly happy
    help and refer them               about themselves, continually put the other
    to others                         personʼs needs ahead of their own.” ~ Bob Burg


WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Free Factoids
     eBooks by you
     (or others with permission)

     Gift to be mailed

     Gift Certificates

    Additional Product for
    “Buying Now”
 “Give every man more in use value than you take
 from him in cash value; then you are adding to the
 life of the world by every business transaction” –
 Wallace D Wattles

WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Give Them the Best Deal
  Use 3 to 4 price
  points

  Highlight the
  “Best Deal”

  Make it easiest
  to buy the one
  you want them
  to buy                               Note: Button is ORANGE!

  Ask for the sale!
WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Blue Zoo Creative Deals




WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Blue Zoo Creative Deals
   FREE Bananas and WordCamp notebooks




WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Blue Zoo Creative Deals
   FREE Bananas and WordCamp notebooks

   20% Off our $25/month NO-contract Cheetah Plan




WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Blue Zoo Creative Deals
   FREE Bananas and WordCamp notebooks

   20% Off our $25/month NO-contract Cheetah Plan

   20% Off our custom sites (up to a $500 savings)




WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Blue Zoo Creative Deals



 Anyone feeling uncomfortable
 being pitched to?




WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Blue Zoo Creative Deals



 Anyone feeling uncomfortable
 being pitched to?
  It has been shown that if you’re
  uncomfortable being sold TO, then YOU
  are uncomfortable selling yourself


WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Ask for the
  Sale and
 Celebrate
        Be a happy
     profitable panda!



WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Questions for You
   What is the purpose of the
   website

   What key messages do you want
   to communicate

   Who is your customer

   How do you currently connect
   with customers over the internet

   What does your customer need
WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
Quit Monkeying Around!
  Get Online Today.



          www.bluezoocreative.com

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Yin & Yang of Your WordPress site at WordCamp Fayetteville 7/30/11

  • 1. Yin and Yang of Your WordPress site www.bluezoocreative.com
  • 2. Who We Are Collin Condray (left brained) 15 years experience in programming, analysis, and strategy. collin@bluezoocreative.com Eric Huber (right brained) 25 years experience in marketing, advertising, and graphic design. eric@bluezoocreative.com WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 3. On the quantum makeup of your digital matrix persona you never realized existed* design that communicates WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 4. Why Do You Have A Site? drive sales of a product or service? generate leads? inform or educate? create a community? WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 5. Design That Communicates Good (or well)
  • 6. Design That Communicates Bad (or badly)
  • 7. How Do You Communicate Your Message? Don’t reinvent the wheel. RESEARCH David Ogilvy, Ogilvy & Mather Ogilvy’s research showed black type on white was easier to read Jakob Nielsen, than white on black. UseIt.com WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 8. How Do You Communicate Your Message?
  • 9. How Do You Communicate Your Message?
  • 10. How Do You Communicate Your Message?
  • 11. How Do You Communicate Your Message?
  • 12. How Do You Communicate Your Message?
  • 13. What the F? F stands for FAST and the pattern users view your page Users won’t read your text thoroughly The first two paragraphs MUST state the most important information WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 14. The Truth About “Above the Fold.” 80% of Users Don’t Scroll Implications: Most important info above 800 pixels People WILL scroll if it’s worth it. ‘reward’ scrollers with something good at the bottom of the page WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 15. WordPress and Theme Tools Testimonial widgets Sliders Contact Forms Menus - Make them organized from most important to least. WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 16. Tricks of the Trade Orange buttons Color for tone and psychology Images that elicit an emotional response Navigation Madness - Use common words. Don’t make them think Awards vs Profits Call-to-Action WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 17. Tricks of the Trade Orange buttons Color for tone and psychology Images that elicit an emotional response Navigation Madness - Use common words. Don’t make them think Awards vs Profits Call-to-Action WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 18. Tricks of the Trade Orange buttons Color for tone and psychology Images that elicit an emotional response Navigation Madness - Use common words. Don’t make them think Awards vs Profits Call-to-Action WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 19. Tricks of the Trade Orange buttons Color for tone and psychology Images that elicit an emotional response Navigation Madness - Use common words. Don’t make them think Awards vs Profits Call-to-Action WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 20. Tricks of the Trade Orange buttons Color for tone and psychology Images that elicit an emotional response Navigation Madness - Use common words. Don’t make them think Awards vs Profits Quit Monkeying Around! Call-to-Action Get Online Today. WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 21. On the ‘oneness’ of all beings in the digital ethos* social media strategy that networks WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 22. Listen Google Blog Search Engines Search.Twitter.com Dedicated Software (e.g. Radian6, ScoutLabs, Nielson BuzzMetrics) WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 23. Listen What are your customers saying about you? Is it good or bad? Is there anyone already passionate about your brand or industry? WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 24. Engage POST People Objectives Strategy Technology WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 25. People Consider where your audience spends its time and what they’re ready for. WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 26. Objectives What are your goals? Listening – better understand your customers. Get insights from your customers to help make marketing and product development decisions. WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 27. Objectives What are your goals? Talking/broadcasting – spread your message. Make an existing digital marketing initiative (banner/search ads) more interactive. WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 28. Objectives What are your goals? Supporting – help your customers support each other. Effective for organization that have high support costs or to connect with groups that already exist. WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 29. Objectives What are your goals? Embracing – integrate your customers, including helping designing your products Most challenging objective, best used after completing one of the previous objectives. WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 30. Strategy What change do you want your customers to make? Outward action: carry messages to others Inward action: engage more with your organization. WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 31. Technology What social media tools should you use? Use the previous steps to decide what technology fits best. WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 32. Organizing for Social Media HOME BASE The central place you want to interact with people that has all your content WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 33. Organizing for Social Media OUTPOSTS A Place where you have a presense and participate and promote yourself LinkedIn is the office Facebook is the home Twitter - Happy Hour! WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 34. Organizing for Social Media PASSPORTS Where you have profile but don’t take part in the conversation TweetDeck Seesmic Hootsuite WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 35. Complete Your Profiles Make sure your target keywords are in your profile Link back to one place, your ‘home base’ that has all the detail about you Be real Use a picture Talk about your personal life...a little WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 36. Make it Easy to Share Include a Facebook Connect link, Call-to-Action buttons, Share Funtions, or a button that invites people to do business with you in a prominent place on your blog Certain plugins can create all of these in one place WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 37. Don’t Know What to Say? You are probably an expert. Talk about what you do. Share information relevant to your audience 6-1 ratio of information-sales WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 38. Don’t Know What to Say? Find something cool, link to it on your site and comment on it. It could be as simple as adding “This is a great article because _____” WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 39. Be Polite Don’t consistently talk about yourself and not help others Don’t randomly approach followers you barely talk to and simply ask for favors Don’t spam WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 40. Measure Number of followers on social media networks Number of posts, comments, tweets, etc. Key influencers, who already have a following that is talking about you WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 41. Measure What are they saying? Good or bad and are the good comments increasing Where is it occurring? (where to focus efforts) WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 42. What Can You Do? Improve customer service Correct misinformation Find out what the community has an interest in but what is not currently being discussed online WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 43. Make Connections Tell everyone what you’re building. Exploit Strength of Weak Ties. Crowdsource questions about your niche. Don’t be afraid to introduce yourself to strangers. WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 44. how to transcend the highest peaks of spirituality in order to bring your enlightenment to others* marketing messaging and methods that sell WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 45. Shout it! Tell (don’t sell) your closest 100 friend. You’ve got that many on facebook, right? Elevator Speech Ask “Who do “Success is dependent on effort.” you know that I ~ Sophocles could help?” WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 46. Power Network Short Introduction Ask questions and limit talking about yourself Solve THEIR problem “The successful networkers I know, the ones Find other ways to receiving tons of referrals and feeling truly happy help and refer them about themselves, continually put the other to others personʼs needs ahead of their own.” ~ Bob Burg WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 47. Free Factoids eBooks by you (or others with permission) Gift to be mailed Gift Certificates Additional Product for “Buying Now” “Give every man more in use value than you take from him in cash value; then you are adding to the life of the world by every business transaction” – Wallace D Wattles WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 48. Give Them the Best Deal Use 3 to 4 price points Highlight the “Best Deal” Make it easiest to buy the one you want them to buy Note: Button is ORANGE! Ask for the sale! WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
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  • 52. Blue Zoo Creative Deals FREE Bananas and WordCamp notebooks 20% Off our $25/month NO-contract Cheetah Plan 20% Off our custom sites (up to a $500 savings) WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 53. Blue Zoo Creative Deals Anyone feeling uncomfortable being pitched to? WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 54. Blue Zoo Creative Deals Anyone feeling uncomfortable being pitched to? It has been shown that if you’re uncomfortable being sold TO, then YOU are uncomfortable selling yourself WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 55. Ask for the Sale and Celebrate Be a happy profitable panda! WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 56. Questions for You What is the purpose of the website What key messages do you want to communicate Who is your customer How do you currently connect with customers over the internet What does your customer need WordCamp Fayetteville Presentation by Blue Zoo Creative | www.BlueZooCreative.com
  • 57. Quit Monkeying Around! Get Online Today. www.bluezoocreative.com