2. Diffs & Patches DO
SOMETHING
MYTH If I put a diff patch in trac,
the hardest part is already ✓ Pull request or
done! GTFO
✓ Test cases!
Someone in the future
REALITY
✓ Stay on top and
BITES will be very sad when bring to
they see that the problem peoples
was 80% fixed years attention
previously, but left to rot ✓ Be clear: No
instead of committed. contributor
agreement or
STORY Reviewing Pull Requests do you want
review?
3. Add-ons DO
MYTH Other people care about my SOMETHING
fucked up add-on integration
wammy kablamey bug that ✓ Isolate the
can’t be recreated without problem to a
installing my exact set of add- specific add on
ons. ✓ Report in the
correct tracker
Not a chance in hell. You
REALITY
✓ Contact the
BITES made that bed, enjoy
author
sleeping with that herpe
personally
laden code dumpster you
✓ Pay someone
call a Plone site.
big $$$
STORY My first tune-up. ✓ Fix it yourself
4. “I can’t believe DO
this hasn’t been fixed yet! SOMETHING
How shitty is Plone?!? This
✓ Report all bugs
fix is SO EASY. I just can’t do
it because ... ✓ Triage existing
bugs
EXCUSE ... I don’t have time to do it ✓ Have everyone
sign
EXCUSE ...client contracts don’t agreements
allow it
✓ Make business
EXCUSE ... I’m not good enough policies & train
people
EXCUSE ... the framework is too ✓ Review pulls
complex” ✓ Mentor
5. Tickets DO
MYTH Tickets are for getting things SOMETHING
fixed. When I put a ticket in
Trac, there are people who ✓ Fix it yourself
are very concerned and who ✓ Give it a good
will fix it ASAP because I’m effort and
not happy. triage to the
best of your
REALITY People fix the easiest bugs
ability
BITES and release blockers. Trac
✓ No skills? Try
is more for discussing fixes,
workarounds, and tracking barter!
blockers. Preference goes to ✓ Avoid phrases
bugs making friends happy. like “Plone
SUX!!!”*
* People say this all the time. Then
ask for a fix. I shit you not.
6. MYTH
Feature requests
DO
SOMETHING
should be documented in
Trac. There they are ✓ Work together
carefully reviewed by the ✓ Improve
Trac masters and existing add-
ons first
assigned to a team of new
✓ Start features
feature development
with clients
avengers. Big or small,
✓ Open and
they are always looking maintain
out for my interests! ✓ Find a co-
author (or two)
No one cares about your users
and PLIP it
better or more than you.
7. Core Features DO
MYTH If it is a meaningful enough SOMETHING
feature “someone” will add it
✓ Participate in
to core eventually
discussions on
MYTH Core Plone is decided by a tickets
cabal of people who know ✓ Respond to
what’s best feedback on
plone-dev
MYTH The UI/Marketing/ mailing list
Framework team are capable
of vetting new features for ✓ Provide YOUR
my users. They are detailed use
experienced and all knowing cases for
demi-gods discussion
8. PLIPs DO
MYTH Whoever writes a PLIP SOMETHING
should maintain it forever.
Quality is all on them! ✓ Follow the PLIP
process
MYTH PLIP implementors are ✓ Participate in
responsible for developer, discussion on
user, & integrator the ticket
documentation
✓ Offer help on
MYTH New PLIPs shouldn’t be PLIPs with
integrated without code, reviews,
documentation documentation
✓ Test releases
early & often
9. MYTH Plone sucks
because no one listens
DO
SOMETHING
to me. If I just
complain loud enough, ✓ Talk the talk &
often enough, to the walk the walk
right person, Plone ✓ Earn your
will be awesome. complaining
privileges
All complaints are being
REALITY ✓ Contribute in
BITES redirected to action. It is one area for
a conspiracy, and no one good will in
is exempt another
10. DO
SOMETHING
"Developers make ✓ Take time to
learn
Plone so hard so that something
hard, then
they can make more fucking fix it
money customizing it ✓ Review code as
it is added and
for us regular people." make sure it is
simple
✓ TALK to
implementors
about your
issue
11. Bad Feedback DO
SOMETHING
✓ Think critically
✓ Provide
• +1 on tickets is meaningful
feedback and
meaningless in the think about
worst way consequences
for you and
• Translation: “If you your users
do, ok…. but I won't” ✓ “Not relevant”
is more
important than
“I don’t care”
12. MYTH MacYET DO
is a real jerk and a SOMETHING
huge problem for ✓ Talk the talk &
Plone walk the walk
✓ Earn your
If anyone else answered,
REALITY
complaining
BITES it wouldn’t be an issue privileges
✓ Contribute in
one area for
good will in
another
13. NEW RULES
1. No diffs or patches
2. No solo PLIPs
3. Limit the +1’s
4. Listening to complaints? Get a card.
Followup.
5. No excuses!
