Dylan Tuttle

Greater Milwaukee Area, Wisconsin United States

Business Analyst

Apparel / Fashion

Currently developing a web application for knowledge management. Other business applications may include customer service, help desk, collaboration, and community. Project evolved out of the need for a dynamic knowledge base to support instructor-led training. - Researched technical writing workflow. - Discovered customers in technical communications. - Elicited customer needs and developed mock-ups. - Collaborated with team members and prospects. - Built multiple versions of knowledge base prototype. - Presented research at technical writing conference. - Built development environment in VirtualBox and Eclipse. - Deployed initial version of beta to AWS Elastic Beanstalk. Skills: Projec...