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How Management Accountants Can Drive ERP

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How Management Accountants Can Drive ERP Systems To Sucsess

How Management Accountants Can Drive ERP Systems To Sucsess

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  • 1. How Management Accountants Can Drive ERP
    John McGrann MBA ACMA AIMC
    How Management Accountants Can Drive ERP
  • 2. How Management Accountants Can Drive ERP
    Agenda
    • Actually Managing Oracle Applications
    • 3. Measuring Success And Value for Money
    • 4. Leading a Support Team From A Finance Perspective
    • 5. Empowerment And Super Users
    • 6. Top 10 Tips
  • How Management Accountants Can Drive ERP
    Actually Managing Oracle Applications
    Recent LinkedIn.com poll:
    • 32% - Real Cash Benefit / Cannot Live Without It
    • 7. 68% - TooComplex / Little Value / In Learning Mode
  • How Management Accountants Can Drive ERP
    Actually Managing Oracle Applications – Quotes:
    • «  Our AccountingReporting System is in Excel »
    • 8. «  I asked the same question using 3 Oracle reportingtools and got 3 differentanswers »
    • 9. « We put Oracle Financials in before…and tookit out again »
    • 10. «  We have 3 Access databases for everyemployee  »
  • How Management Accountants Can Drive ERP
    Actually Managing Oracle Applications - Questions
    • Whoownsyour Oracle applications? IT or the Business?
    • 11. Who manages your Oracle applications?
    • 12. Whatis the Strategy for Oracle applications?
    • 13. How muchwillyouspend on your Oracle applications over 10 years?
    • 14. Who are yourcustomers?
    • 15. Whatisyour customisations policy?
    • 16. Is your Oracle Applications strategyaligned to business / corporate plans?
  • How Management Accountants Can Drive ERP
    Actually Managing Oracle Applications - Questions
    • Is your support team purelyreactive?
    • 17. What % of the potential of OA are youutiliisng?
    • 18. How doesyour OA performance compare againstprioryears? Otherorgs?
    • 19. Budgeting and MI reports?
    • 20. Do youimplement change successfully?
    • 21. Is your user communityempowered?
  • How Management Accountants Can Drive ERP
    Measuring Success & Value for Money - Questions
    • Return on Investment
    • 22. Service Requests Analysis & SLAs
    • 23. Efficiency Analysis
    • 24. Support Hour Cost
    • 25. Development Hour Cost
    • 26. Efficiency Savings
    • 27. Production Change Request Analysis
    • 28. Customer / User Analyiss
    • 29. Training Provision Analysis
    • 30. Benchmarking – Oracle Service Requests (Metalinlnk)
  • How Management Accountants Can Drive ERP
    Leading a Support Team From A Finance Perspective - Questions
    • IT function?
    • 31. IT or Business background for Support Team analysts?
    • 32. Reactive or proactive?
    • 33. How efficient is the support function?
    • 34. Measure solutions and financial benefits?
    • 35. Cost benefit analysis & Customisations?
    • 36. Flexible staff?
    • 37. Outsource?
    • 38. Cost or profit centre?
  • How Management Accountants Can Drive ERP
    Empowerment And Super Users – Questions
    • Are users entirely reliant on Oracle support staff?
    • 39. Users > Super Users > Support Team > Oracle Corp?
    • 40. Role of the Oracle Super User?
    • 41. Selection of Oracle Super User?
    • 42. Training and Development ?Ownership > Objectives > Structure > Processes?
    • 43. Customers and Users?
    • 44. Funding?
    • 45. Communication?
    • 46. Oracle Super User Groups?
  • How Management Accountants Can Drive ERP
    Top 10 Tips :
    • 1. Establish Oracle Super Users and OSUGs
    • 47. 2. MI Reporting and KPIs for ERP
    • 48. 3. Define Your Customers and Users
    • 49. 4. Model for Oracle ERP Reporting
    • 50. 5. Automate - Informate - Educate - Transformate
    • 51. 6. Use Intranet for Support Service Requests
    • 52. 7. Set Up OMS team
    • 53. 8. Excel4Apps - GL Wand
    • 54. 9. Intranet site for ERP
    • 55. 10. Change Control and Cost Benefit Analysis
  • How Management Accountants Can Drive ERP
    1. Establish Oracle Super Users and OSUGs
    • Close the skills gap between IT and the Business
    • 56. Empower users to maximise your ERP investment
    • 57. Set up Oracle Super User groups by business function
    • 58. Set efficiency savings targets for OSUGs and measure
  • How Management Accountants Can Drive ERP
    2. MI Reporting and KPIs for ERP
    • Measure effectiveness and efficiency of your support team
    • 59. Analysis of customers and users costs and efficiency savings
    • 60. Analysis of Service Requests (internal and external)
    • 61. Benchmarking internally and externally
  • How Management Accountants Can Drive ERP
    3. Define Your Customers and Users
    • Define Customers
    • 62. Set up an Engagement Model
    • 63. Report back on MI
    • 64. Set up a Custodianship Model
    • 65. Manage Reporting Strategy
  • How Management Accountants Can Drive ERP
    4. Model for Oracle ERP Reporting
    • Business managers define Information needs
    • 66. ERP support team to advise on reporting tools
    • 67. Agree efficient and effective reporting solutions
    • 68. Change Control process including Cost Benefit analysis
    • 69. Support and maintain
    • 70. Minimise or eliminate customisations
  • How Management Accountants Can Drive ERP
    5. Automate - Informate - Educate - Transformate
    • Automate - Audit Excel & Access files & FSGs & Uploads
    • 71. Informate - Ensure ERP meets your reporting and KPI needs
    • 72. Educate – Keep Support and Users up to date with ERP developments and best practise
    • 73. Transformate – User ERP and Business Process redesign to change how you do business
    Audit - Excel & Access & Uploads & FSGs
  • 74. How Management Accountants Can Drive ERP
    6. Use Intranet for Support Service Requests
    • Specially Designed Intranet Call Form
    • 75. No More Telephone Calls
    • 76. User Completes Form and Submits
    • 77. Form Asks All Relevant Questions
    • 78. Received Instantly By Support Team
    • 79. Logged In Company Support System
  • How Management Accountants Can Drive ERP
    7. Set Up OMS team
    • Within Support Team
    • 80. Flexible for enhancement work
    • 81. Focus on current functionality
    • 82. ERP and business process skills
    • 83. Work with SMEs in business
    • 84. Quick Wins
    • 85. Only Added Value Work
  • How Management Accountants Can Drive ERP
    8. Excel4Apps - GL Wand
    • Proven Excel based Oracle GL Reporting tool
    • 86. Finance departments using 11i or R12 Oracle GL
    • 87. Easily Create, Edit and Publish Finance Reports in Excel
    • 88. While Connected to Oracle GL
    • 89. Easy to Install and Maintain
    • 90. No Training Required
    • 91. Easy to Use, Tightly Integrated and Secure
    • 92. GL Wand Reports are Refreshable on Demand
  • How Management Accountants Can Drive ERP
    9. Intranet site for ERP
  • How Management Accountants Can Drive ERP
    10. Change Control and Cost Benefit Analysis
    • For non project enhancements and development
    • 102. Cost Benefits Analysis for each piece of work
    • 103. Support team to provide the costs
    • 104. Requestor from the business to provide the benefits information
    • 105. Eliminates non added value work and prioritises jobs
  • How Management Accountants Can Drive ERP
    How Management Accountants Can Drive ERP?
    • Bridging the gap between IT and the Business
    • 106. Demanding Value For Money from ERP systems
    • 107. Reporting ERP performance
    • 108. Leading By Example
  • How Management Accountants Can Drive ERP
    Any Questions?
  • 109. How Management Accountants Can Drive ERP
    John McGrann MBA ACMA AIMC
    www.DriveERP.com
    +357 96-728265
    John@DriveERP.com

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