Craig Brown

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Craig’s roles over the past 20 years have involved leading project management teams, projects and programmes, consulting, training and coaching in a variety of aspects of project delivery. Most recently Craig was a program manager on Telstra’s Customer Advocacy journey, working with culture change, Net Promoter Scores, and lean-style customer centred process improvements. Apart from the disciplines of project and portfolio management Craig is also an Agile and Lean enthusiast with a focus on the collaboration and cultivation aspects of agile practices and methods. Craig runs the Melbourne Scrum User group and also runs meetup groups for Agile business analysis and agile project managers...

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Craig Brown

Really Simple Balanced Scorecard

Balanced Scorecard

Strategic Planning For Managers