Craig Brown

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Craig’s roles over the past 20 years have involved leading project management teams, projects and programmes, consulting, training and coaching in a variety of aspects of project delivery. Most recently Craig was a program manager on Telstra’s Customer Advocacy journey, working with culture change, Net Promoter Scores, and lean-style customer centred process improvements. Apart from the disciplines of project and portfolio management Craig is also an Agile and Lean enthusiast with a focus on the collaboration and cultivation aspects of agile practices and methods. Craig runs the Melbourne Scrum User group and also runs meetup groups for Agile business analysis and agile project managers...

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Craig Brown

Shift Happens

Little Book of Leadership Powerpoint

10 Tools for Managing a Creative Environment

2 Day Workshop on Business Model Design

Happiness as Your Business Model

Lessons From IT and Non-IT Projects (by Peter W. G. Morris)

Business Plan

40 Minutes on Business Model Innovation

Business Model Ontology

DRAFT: Private Banking Business Models

Enterprise Information Architecture: Because users don't care about your org chart

Blogs and Trends in the Blogosphere

Unlocking Cool - By Jeremy Gutsche, TrendHunter.com

Eye Candy IS A Critical Business Requirement