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Provider Relations Program Retain and grow referral business through positive physician relationships and targeted, measurable strategies
Objectives Retain existing and grow new market share Create awareness of key services available at your practice Develop and enhance relationships with referral providers Maintain meaningful exchange of information between physician liaison and referring physician, including competitive intelligence
Key Program Elements Referral Management Relationship Management  Office Staff Management – Access into MD Prioritization of Visits  Reporting Process Measurement
Program Elements
Referral Management  Identify and analyze available referral data Develop issue tracking system to address referral physician concerns Introduce and promote practice physicians Establish measurement tools to benchmark and monitor referral physician satisfaction
Relationship Management  Create liaison process with referring MDs Offer CME/education events Improve patient related communication to referring MDs including new provider orientation Coordinate office visits by specialists New provider orientation
Office Staff Relations Foot in the door – create access to MD’s Educate physician office staff regarding practice referral procedures ,[object Object]
Promote referral line to increase utilization Establish measurements for success
Measurement
Survey Questions Your Practice Name and Logo
Summary Understand Competitive Landscape Understand Demographics Learn and Leverage Best Practices Develop the Plan Outsource Key Components as Necessary Execute the Plan Measure Progress and Course Correct
Paragon services
Paragon Provider Relations Services

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Paragon health provider relations program 6 15 10

  • 1. Provider Relations Program Retain and grow referral business through positive physician relationships and targeted, measurable strategies
  • 2. Objectives Retain existing and grow new market share Create awareness of key services available at your practice Develop and enhance relationships with referral providers Maintain meaningful exchange of information between physician liaison and referring physician, including competitive intelligence
  • 3. Key Program Elements Referral Management Relationship Management Office Staff Management – Access into MD Prioritization of Visits Reporting Process Measurement
  • 5. Referral Management Identify and analyze available referral data Develop issue tracking system to address referral physician concerns Introduce and promote practice physicians Establish measurement tools to benchmark and monitor referral physician satisfaction
  • 6. Relationship Management Create liaison process with referring MDs Offer CME/education events Improve patient related communication to referring MDs including new provider orientation Coordinate office visits by specialists New provider orientation
  • 7.
  • 8. Promote referral line to increase utilization Establish measurements for success
  • 10. Survey Questions Your Practice Name and Logo
  • 11.
  • 12. Summary Understand Competitive Landscape Understand Demographics Learn and Leverage Best Practices Develop the Plan Outsource Key Components as Necessary Execute the Plan Measure Progress and Course Correct
  • 15. Contact Paragon today to help build your program www.paragonhlth.com

Editor's Notes

  1. Referral ManagementRelationship Management Office Staff Management – Access into MDPrioritization of Visits Reporting ProcessMeasurement