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Paragon health provider relations program 6 15 10


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Paragon health provider relations program 6 15 10

  1. 1. Provider Relations Program<br />Retain and grow referral business through positive physician relationships and targeted, measurable strategies<br />
  2. 2. Objectives<br />Retain existing and grow new market share<br />Create awareness of key services available at your practice<br />Develop and enhance relationships with referral providers<br />Maintain meaningful exchange of information between physician liaison and referring physician, including competitive intelligence<br />
  3. 3. Key Program Elements<br />Referral Management<br />Relationship Management <br />Office Staff Management – Access into MD<br />Prioritization of Visits <br />Reporting Process<br />Measurement <br />
  4. 4. Program Elements<br />
  5. 5. Referral Management <br />Identify and analyze available referral data<br />Develop issue tracking system to address referral physician concerns<br />Introduce and promote practice physicians<br />Establish measurement tools to benchmark and monitor referral physician satisfaction <br />
  6. 6. Relationship Management <br />Create liaison process with referring MDs<br />Offer CME/education events<br />Improve patient related communication to referring MDs including new provider orientation<br />Coordinate office visits by specialists<br />New provider orientation<br />
  7. 7. Office Staff Relations<br />Foot in the door – create access to MD’s<br />Educate physician office staff regarding practice referral procedures<br /><ul><li>Create and distribute referral guide
  8. 8. Promote referral line to increase utilization </li></ul>Establish measurements for success<br />
  9. 9. Measurement<br />
  10. 10. Survey Questions<br />Your Practice Name and Logo<br />
  11. 11.
  12. 12. Summary<br />Understand Competitive Landscape<br />Understand Demographics<br />Learn and Leverage Best Practices<br />Develop the Plan<br />Outsource Key Components as Necessary<br />Execute the Plan<br />Measure Progress and Course Correct<br />
  13. 13. Paragon services<br />
  14. 14. Paragon Provider Relations Services<br />
  15. 15. Contact Paragon today to help build your program<br /><br />