1. USPS/Mail Address
PO Box 1597
Conover, NC 28613
UPS/Fed Ex
101 GE Plant Road SW
Conover, NC 28613
Toll Free: 877.465.7012
Fax: 866.945.9433
Southeast-West Coast
Portland, OR 97230
Phone: 503.256.1528
Fax: 503.256.1641
Southeast-Canada
Cambridge, ON N1T 1H9
Phone: 519.623.8150
Fax: 519.623.8331
Email: Router@SouthEastTool.com
Web: www.SouthEastTool.com
Send email orders to:
Orders@SouthEastTool.com
Distributed By:
SoutheastTool,Inc.www.SouthEastTool.comVolume10
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3. Southeast Tool, Inc.
OUR MISSION STATEMENT
1. To satisfy the customers needs.
2. To provide the highest quality tooling available at the most competitive price.
3. To help and assist the customer with custom manufactured tooling
and application issues as well.
4. To trouble shoot and solve the problem.
TERMS AND CONDITIONS OF SALES
Terms: All accounts will be given Net 30-day terms if credit is deemed satisfactory by the credit department. A 1-1⁄2% service charge
will be added to all accounts past due. Any account over 60 days will be placed on credit hold until the account is brought current. All
invoices correspond with date of shipment, not receipt of goods or invoice. A $25.00 service charge will be added for all returned
checks. A $15.00 service charge will be added for all invoices paid by wire transfer. Southeast Tool, Inc. sells only through a vast
network of distributors world wide. Please call or e-mail for the one in your area.
Prices subject to change without notice.
Freight Policy: F.O.B. Conover NC. Any shortages in transit should be filed with the carrier. Any other shortages should be filed with
Southeast Tool, Inc. no more than 10 days after receiving goods. Catalog orders over $500.00 net will be shipped free ground freight
prepaid within the continental USA; this excludes truck shipments.
Drop Shipments: All drop shipments are subject to regular terms and minimum order requirements. COD drop shipments will not be
accepted.
Product Guarantee: All tools are warranted to be free from defects in workmanship. Due to the inherent nature of solid carbide, we
cannot guarantee this material. All warranties are void if tools are altered in any way (including sharpening).
Returning Goods: All returns must be given prior consent by the company. A RGA # will be issued and must be clearly placed on the
outside of the package. Southeast Tool, Inc. reserves the right to charge a 20% restocking fee. A copy of the invoice must also
accompany the return. This applies to tools ordered in error and returned for exchange. Any tool returned for credit must be a current
catalog item and must be returned in original packaging and in resalable condition. The correct tool must have been ordered or an off
setting order placed. No tools will be accepted for return after one year from date of purchase. Southeast Tool, Inc. assumes
no liability for returned goods. It is the shipper’s responsibility to package the tools in a manner as to avoid damage in transit. Returned
freight must be prepaid.
Orders: Orders must be a minimum of $50.00 net. Orders may be placed with Southeast Tool, Inc. by phone, fax, mail, internet, or
e-mail. Since orders are processed continually throughout the day, add-ons to orders cannot be guaranteed to ship with other orders that
have already been processed.
Special Tooling: Because of the vast resources of Southeast Tool, Inc., we can quote on almost any cutting tool that you or your
customer may need. Please send a detail sketch or wood sample for a quotation. You may also e-mail drawings or photos to
quotes@southeasttool.com. To expedite the quote please include the following: cutting diameter, cutting length, shank diameter,
overall length, number of flutes, cutting rotation (i.e. RH or LH). We reserve the right to consider an order complete with 20%
over or under ordered quantity. Specials are not subject to return or cancellation. Custom tooling may require a deposit prior to
manufacturing. Although every effort is made to produce specialty tooling to a customer’s specific needs. Any defects must be noted in
writing to Southeast Tools, Inc. within 120 days of invoice date
Safety: Always wear eye and ear protection when working with cutting tools. Do not remove any machine safety guards. The grinding
of carbide produces hazardous dust that may be harmful to your health; please use precautions and proper ventilation. Always wash
hands before eating or drinking anything after handling carbide products.
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