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TREAD AHEAD™ TIRE PROGRAM
Grab your share of the tire market
BASED ON CONSERVATIVE ESTIMATES, 400 OF YOUR
CUSTOMERS NEED NEW TIRES EVERY MONTH.*
HOW MANY TIRES DID YOU SELL LAST MONTH?




  PROGRAM OVERVIEW
  When your customers choose independents or after-market retailers to buy tires, there’s more
  at stake for you than lost tire revenue.

    CHALLENGE | Tire sales are a major customer defection point. When customers go
                elsewhere to buy tires, they often don’t come back to your dealership for
                other services. That’s revenue beyond tire sales lost to competitors.

     OBJECTIVE | If you can get these customers into your service department for tires, you
                 have a good chance of turning them back into loyal service customers. The
                 objective of the Tread Ahead Tire Program is to increase tire purchases—
                 first among active customers, then from inactive customers and, finally,
                 with prospects.

     APPROACH | Thindata 1:1 offers dealers a targeted marketing program that communicates
                personally with each customer and presents the appropriate tire offers
                and messages based on the customer’s vehicle, past tire purchases, and
                tire lifecycle.




                          Tire sales are a major
                          customer defection point.


                                 *Based on a dealer database of 20,000 vehicles, with 2% of customers in the market for tires each month.
GETTING ON-BOARD IS AS EASY AS 1 – 2 – 3
When you’re ready to sign up, your Thindata 1:1 consultant will help you through every step of
establishing and managing your program.
 1. We’ll have you complete your Tread Ahead Tire Program Start-up Guide so that we can
    capture your customer data and begin to analyze it.
 2. You will be assigned a support team to guide you through the process and provide
    personalized service. We’ll ensure that your tire marketing program is branded
    specifically for your dealership and personalized to each customer’s tire needs.
 3. Once the program is up and running, you will be able to track program success every
    step of the way.


Thindata 1:1 has combined its extensive automotive and tire-related experience with its
unique data-driven direct marketing solutions for more than a decade. It’s a combination
that can work for you. Of course, we’re a GM-approved turnkey vendor.
Need another reason to get on-board? The Tread Ahead Tire Program is eligible for
Sales iMR-matched funds.
Are you ready to start capturing more tire revenue for your service department? Let
Thindata 1:1 help you get started today. Call 855-799-0999 or visit TreadAhead.com.
DATA-DRIVEN COMMUNICATIONS
TAILORED TO EACH RECIPIENT
By tracking and analyzing customer purchase and service behavior—as well as tire wear and
mileage—the Tread Ahead Tire Program provides timely, personalized, tire-focused
marketing messages to each of your customers.
The program personalizes the content and design for each customer. Images, headlines, text,
offers, and dealership service hours and contact information are all data driven.
Tailored tire suggestions and dealer-selected offers are targeted to the customer’s previous
purchase behavior and current vehicle data. Such highly personalized and relevant tire
messaging dramatically increases response rates—which means you’ll see more customers.
We adapt these personalized messages for both effective mail and email communications.




                                                            DIRECT MAIL POSTCARD
                                                            8.5" X 5.5"




 EMAIL COMMUNICATION
SELL MORE TIRES TO MORE CUSTOMERS
AND PROSPECTS
The Tread Ahead Tire Program helps you sell more tires to the following three
customer groups:

        ACTIVE CUSTOMERS | These are customers who have consistently serviced their
                           vehicle(s) at your dealership with no known tire purchase.

     INACTIVE CUSTOMERS | Inactive service customers who still own their GM vehicle, but
                          we are not aware if they have purchased tires since their last
                          service visit.

PROSPECTIVE CUSTOMERS | This group consists of potential customers who own GM
                                   vehicles and reside in your dealership’s primary market area,
                                   and we are not aware if they have recently purchased tires.


PROGRAM REPORTS AND METRICS
The bottom line is this: Did this program generate more tire sales?

To answer this question for you, we’ll provide monthly reports that tell you what was
mailed and emailed, to whom it was sent, and who bought tires. We break down
performance as follows:



                                                • New tire sales
                                                • Specific response and new tire revenue
                                                  by customer group
                                                • Overall program results and effectiveness
                                                • Your dealership performance compared
                                                  to your region and to dealers nationally
                                                  (as appropriate)




                                 Communicate to customers when they’re
                                 likely to be in the market for tires.
TREAD AHEAD™ TIRE PROGRAM
                                 CONTACT INFORMATION
                                 Thindata 1:1
                                 1600 West 2200 South, Suite 300
Experts in automotive industry
one-to-one marketing             Salt Lake City, Utah 84119
                                 855-799-0999
                                 info@TreadAhead.com
                                 www.TreadAhead.com

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Tread Ahead Tire Program Dealer Guide In Pages (042511) (2)

  • 1. TREAD AHEAD™ TIRE PROGRAM Grab your share of the tire market
  • 2. BASED ON CONSERVATIVE ESTIMATES, 400 OF YOUR CUSTOMERS NEED NEW TIRES EVERY MONTH.* HOW MANY TIRES DID YOU SELL LAST MONTH? PROGRAM OVERVIEW When your customers choose independents or after-market retailers to buy tires, there’s more at stake for you than lost tire revenue. CHALLENGE | Tire sales are a major customer defection point. When customers go elsewhere to buy tires, they often don’t come back to your dealership for other services. That’s revenue beyond tire sales lost to competitors. OBJECTIVE | If you can get these customers into your service department for tires, you have a good chance of turning them back into loyal service customers. The objective of the Tread Ahead Tire Program is to increase tire purchases— first among active customers, then from inactive customers and, finally, with prospects. APPROACH | Thindata 1:1 offers dealers a targeted marketing program that communicates personally with each customer and presents the appropriate tire offers and messages based on the customer’s vehicle, past tire purchases, and tire lifecycle. Tire sales are a major customer defection point. *Based on a dealer database of 20,000 vehicles, with 2% of customers in the market for tires each month.
  • 3. GETTING ON-BOARD IS AS EASY AS 1 – 2 – 3 When you’re ready to sign up, your Thindata 1:1 consultant will help you through every step of establishing and managing your program. 1. We’ll have you complete your Tread Ahead Tire Program Start-up Guide so that we can capture your customer data and begin to analyze it. 2. You will be assigned a support team to guide you through the process and provide personalized service. We’ll ensure that your tire marketing program is branded specifically for your dealership and personalized to each customer’s tire needs. 3. Once the program is up and running, you will be able to track program success every step of the way. Thindata 1:1 has combined its extensive automotive and tire-related experience with its unique data-driven direct marketing solutions for more than a decade. It’s a combination that can work for you. Of course, we’re a GM-approved turnkey vendor. Need another reason to get on-board? The Tread Ahead Tire Program is eligible for Sales iMR-matched funds. Are you ready to start capturing more tire revenue for your service department? Let Thindata 1:1 help you get started today. Call 855-799-0999 or visit TreadAhead.com.
  • 4. DATA-DRIVEN COMMUNICATIONS TAILORED TO EACH RECIPIENT By tracking and analyzing customer purchase and service behavior—as well as tire wear and mileage—the Tread Ahead Tire Program provides timely, personalized, tire-focused marketing messages to each of your customers. The program personalizes the content and design for each customer. Images, headlines, text, offers, and dealership service hours and contact information are all data driven. Tailored tire suggestions and dealer-selected offers are targeted to the customer’s previous purchase behavior and current vehicle data. Such highly personalized and relevant tire messaging dramatically increases response rates—which means you’ll see more customers. We adapt these personalized messages for both effective mail and email communications. DIRECT MAIL POSTCARD 8.5" X 5.5" EMAIL COMMUNICATION
  • 5. SELL MORE TIRES TO MORE CUSTOMERS AND PROSPECTS The Tread Ahead Tire Program helps you sell more tires to the following three customer groups: ACTIVE CUSTOMERS | These are customers who have consistently serviced their vehicle(s) at your dealership with no known tire purchase. INACTIVE CUSTOMERS | Inactive service customers who still own their GM vehicle, but we are not aware if they have purchased tires since their last service visit. PROSPECTIVE CUSTOMERS | This group consists of potential customers who own GM vehicles and reside in your dealership’s primary market area, and we are not aware if they have recently purchased tires. PROGRAM REPORTS AND METRICS The bottom line is this: Did this program generate more tire sales? To answer this question for you, we’ll provide monthly reports that tell you what was mailed and emailed, to whom it was sent, and who bought tires. We break down performance as follows: • New tire sales • Specific response and new tire revenue by customer group • Overall program results and effectiveness • Your dealership performance compared to your region and to dealers nationally (as appropriate) Communicate to customers when they’re likely to be in the market for tires.
  • 6. TREAD AHEAD™ TIRE PROGRAM CONTACT INFORMATION Thindata 1:1 1600 West 2200 South, Suite 300 Experts in automotive industry one-to-one marketing Salt Lake City, Utah 84119 855-799-0999 info@TreadAhead.com www.TreadAhead.com