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* Conseil Général Martinique : IT Entreprise Architecture / cartographie Applicative * Banque Centrale Populaire du Maroc: ITIL Service Desk and process design, integration and optimization *APMG accredited ITIL Trainer *OXYLANE group ITSM roadmap and TCO advisor * ITIL v3 Continual Service Improvement certified *TOTAL Holding : Analysis of the maturity of the ITIL process in the DSTI / IP / CT departement. Define upgrade roadmap. *Uniprevoyance :Driving IT Team to implement ITIL Process and upgrade their maturity level. (3 years plan) * ITIL v3 Foundation Certified, Intermediate Lifecycle Service Transition , Operational Support & Analysis , Release, Control & Validation Certifi.
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Lufthansa strategy analysis

10 years ago • 62241 Views

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Introduction to CMMI-DEV v1.3 - Day 1

Sherif Salah, MBA, ITIL, CMMI, MCSA, TQM • 9 years ago

IT Portfolio Management Using Enterprise Architecture and ITIL® Service Strategy

NUS-ISS • 11 years ago

ITSM and TOGAF 9 v0 5

Salim Sheikh • 12 years ago

WSO2Con2011: Using WSO2 ESB with SAP ERP (Retail)

WSO2 • 12 years ago

Cas d'usages d'un ESB - Petals Link - 2011

Petals Link • 12 years ago
Personal Information
Organization / Workplace
France France
Occupation
Urbaniste du Système d' Information
Industry
Government / Military
About
* Conseil Général Martinique : IT Entreprise Architecture / cartographie Applicative * Banque Centrale Populaire du Maroc: ITIL Service Desk and process design, integration and optimization *APMG accredited ITIL Trainer *OXYLANE group ITSM roadmap and TCO advisor * ITIL v3 Continual Service Improvement certified *TOTAL Holding : Analysis of the maturity of the ITIL process in the DSTI / IP / CT departement. Define upgrade roadmap. *Uniprevoyance :Driving IT Team to implement ITIL Process and upgrade their maturity level. (3 years plan) * ITIL v3 Foundation Certified, Intermediate Lifecycle Service Transition , Operational Support & Analysis , Release, Control & Validation Certifi.
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lufthansa airline bruno nelzy
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