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News	
  /	
  Press	
  Release	
  
	
  
	
  
Page	
  1	
  
	
  
Interview	
  with	
  David	
  Meerman	
  Scott	
  on	
  Trends	
  in	
  
Newsjacking	
  
	
  
At	
  Microsoft's	
  Worldwide	
  Partner	
  Conference	
  in	
  July,	
  Bernd	
  Hoeck,	
  founder	
  of	
  
bloodsugarmagic,	
  had	
  the	
  chance	
  to	
  meet	
  marketing	
  expert	
  David	
  Meerman	
  Scott,	
  who	
  
also	
  held	
  several	
  speeches	
  at	
  the	
  conference.	
  David	
  is	
  considered	
  as	
  being	
  one	
  of	
  the	
  
"inventors"	
  of	
  the	
  marketing	
  trend	
  newsjacking.	
  He	
  kindly	
  answered	
  a	
  few	
  questions	
  for	
  us	
  
on	
  this	
  topic.	
  
	
  
Villingen-­‐Schwenningen	
  (D),	
  August	
  27,	
  2014	
  –	
  	
  	
  
	
  
bloodsugarmagic:	
  David,	
  you	
  are	
  one	
  of	
  the	
  intellectual	
  fathers	
  of	
  newsjacking	
  and	
  monitor	
  the	
  trend	
  
since	
  years.	
  What	
  has	
  changed	
  over	
  the	
  last	
  1-­‐2	
  years	
  in	
  using	
  newsjacking?	
  
	
  
David:	
  What	
  I’ve	
  noticed	
  recently	
  is	
  that	
  almost	
  everybody	
  talking	
  about	
  newsjacking	
  is	
  doing	
  so	
  
about	
  events	
  that	
  you	
  can	
  predict	
  the	
  timing	
  of.	
  While	
  I	
  am	
  encouraged	
  by	
  people	
  newsjacking	
  the	
  
World	
  Cup	
  and	
  other	
  events	
  where	
  we	
  know	
  the	
  timing,	
  I	
  think	
  the	
  bigger	
  opportunity	
  is	
  when	
  
something	
  unexpected	
  happens	
  and	
  you	
  can	
  jump	
  in	
  when	
  nobody	
  else	
  is	
  paying	
  attention.	
  
	
  
By	
  the	
  way,	
  congratulations	
  to	
  Germany	
  on	
  the	
  World	
  Cup.	
  I	
  think	
  Lufthansa	
  did	
  a	
  great	
  job	
  
newsjacking	
  -­‐	
  this	
  went	
  out	
  at	
  the	
  moment	
  Germany	
  clinched	
  the	
  title.	
  	
  
	
  
bloodsugarmagic:	
  Would	
  you	
  share	
  your	
  favorite	
  newsjacking	
  example	
  of	
  the	
  last	
  twelve	
  months	
  in	
  
the	
  IT	
  industry	
  with	
  us?	
  
	
  
David:	
  The	
  Eloqua	
  example	
  is	
  still	
  my	
  favorite	
  but	
  it	
  was	
  from	
  2010.	
  I	
  love	
  it	
  because	
  the	
  company	
  
can	
  quantify	
  that	
  they	
  made	
  a	
  million	
  dollars	
  in	
  new	
  business	
  from	
  one	
  blog	
  post.	
  	
  
	
  
(Real-­‐time	
  blog	
  post	
  gets	
  Eloqua	
  CEO	
  tons	
  of	
  B2B	
  ink	
  
http://www.webinknow.com/2010/06/real-­‐time-­‐blog-­‐post-­‐gets-­‐eloqua-­‐ceo-­‐tons-­‐of-­‐b2b-­‐ink.html	
  
One	
  evening	
  in	
  May	
  2010,	
  Oracle	
  announced	
  the	
  acquisition	
  of	
  Market2Lead,	
  one	
  of	
  the	
  competitors	
  
of	
  Eloqua.	
  The	
  news	
  included	
  basically	
  no	
  further	
  information,	
  no	
  context.	
  Joe	
  Payne,	
  by	
  the	
  time	
  CEO	
  
of	
  Eloqua	
  sat	
  down	
  this	
  precise	
  evening	
  and	
  wrote	
  a	
  blog	
  post	
  on	
  the	
  Eloqua	
  website	
  explaining	
  what	
  
this	
  deal	
  meant	
  for	
  the	
  marketplace.	
  When	
  journalists	
  came	
  into	
  their	
  offices	
  the	
  next	
  day	
  they	
  
started	
  searching	
  for	
  additional	
  information	
  to	
  write	
  their	
  Oracle	
  story	
  and	
  what	
  they	
  found	
  was	
  
Payne's	
  blog	
  post.	
  That	
  way,	
  suddenly	
  Eloqua	
  was	
  also	
  part	
  of	
  the	
  discussion.)	
  
	
  
bloodsugarmagic:	
  Do	
  you	
  see	
  differences	
  in	
  the	
  use	
  of	
  newsjacking	
  in	
  Europe	
  and	
  the	
  US?	
  
	
  
David:	
  No.	
  I	
  don’t	
  think	
  there	
  is	
  any	
  difference	
  at	
  all.	
  I’ve	
  seen	
  people	
  successfully	
  newsjack	
  from	
  
many	
  different	
  countries.	
  	
  
	
  
Your	
  goal	
  with	
  newsjacking	
  is	
  to	
  get	
  your	
  take	
  on	
  a	
  breaking	
  news	
  story	
  in	
  front	
  of	
  journalists	
  at	
  the	
  
moment	
  they	
  are	
  looking	
  for	
  additional	
  information	
  to	
  put	
  in	
  their	
  stories.	
  	
  And	
  journalists	
  
everywhere	
  are	
  looking.	
  	
  
	
  
Google,	
  Bing,	
  and	
  other	
  search	
  engines	
  now	
  index	
  in	
  real-­‐time,	
  which	
  means	
  that	
  your	
  blog	
  post	
  or	
  
update	
  to	
  your	
  online	
  media	
  room	
  will	
  instantly	
  appear	
  in	
  search	
  results.	
  This	
  capability	
  allows	
  
journalists	
  working	
  on	
  a	
  fast-­‐moving	
  story	
  to	
  find	
  your	
  post.	
  The	
  beauty	
  of	
  this	
  technique	
  is	
  that	
  
 
News	
  /	
  Press	
  Release	
  
	
  
	
  
Page	
  2	
  
reporters	
  are	
  looking	
  for	
  you	
  by	
  searching	
  for	
  keywords	
  and	
  phrases	
  of	
  the	
  moment	
  as	
  they	
  write	
  
their	
  stories.	
  Many	
  journalists	
  also	
  use	
  Google	
  Alerts,	
  which	
  email	
  them	
  whenever	
  certain	
  keywords	
  
and	
  phrases	
  appear	
  in	
  blogs	
  or	
  on	
  websites.	
  To	
  get	
  found	
  in	
  this	
  way,	
  as	
  reporters	
  are	
  looking	
  for	
  
experts,	
  you’ve	
  got	
  to	
  post	
  your	
  take	
  on	
  a	
  story	
  right	
  now.	
  Not	
  tomorrow.	
  Not	
  this	
  afternoon.	
  Now.	
  
Make	
  sure	
  to	
  feature	
  appropriate	
  keywords	
  and	
  phrases	
  that	
  journalists	
  are	
  likely	
  to	
  enter,	
  and	
  write	
  
your	
  headline	
  so	
  it	
  clearly	
  shows	
  reporters	
  that	
  you	
  have	
  a	
  fresh	
  and	
  compelling	
  take	
  on	
  the	
  story.	
  	
  
	
  
bloodsugarmagic:	
  The	
  real-­‐time	
  mindset	
  started	
  in	
  PR	
  and	
  marketing.	
  Do	
  you	
  see	
  other	
  areas	
  like	
  i.e.	
  
sales	
  where	
  it	
  should	
  be	
  used?	
  
	
  
David:	
  The	
  real-­‐time	
  mindset	
  recognizes	
  the	
  importance	
  of	
  speed.	
  It	
  is	
  an	
  attitude	
  to	
  business	
  (and	
  to	
  
life)	
  that	
  emphasizes	
  moving	
  quickly	
  when	
  the	
  time	
  is	
  right.	
  	
  
	
  
Developing	
  a	
  real-­‐time	
  mindset	
  is	
  not	
  an	
  either/or	
  proposition.	
  I’m	
  not	
  saying	
  you	
  should	
  abandon	
  
your	
  current	
  business	
  planning	
  process.	
  Nor	
  do	
  I	
  advocate	
  allowing	
  your	
  team	
  to	
  run	
  off	
  barking	
  at	
  
every	
  car	
  that	
  drives	
  by.	
  Focus	
  and	
  collaboration	
  are	
  essential.	
  
	
  
The	
  smart	
  answer	
  is	
  to	
  adopt	
  a	
  both/and	
  approach,	
  covering	
  the	
  spectrum	
  from	
  thorough	
  to	
  nimble.	
  
Recognize	
  when	
  you	
  need	
  to	
  throw	
  the	
  playbook	
  aside,	
  and	
  develop	
  the	
  capacity	
  to	
  react	
  quickly	
  no	
  
matter	
  if	
  you	
  are	
  in	
  PR,	
  marketing,	
  sales,	
  or	
  customer	
  service.	
  	
  
	
  
An	
  immensely	
  powerful	
  competitive	
  advantage	
  flows	
  to	
  organizations	
  whose	
  people	
  understand	
  the	
  
power	
  of	
  real-­‐time	
  information.	
  	
  
	
  
bloodsugarmagic:	
  We	
  heard	
  that	
  you	
  will	
  publish	
  a	
  new	
  book	
  in	
  autumn.	
  What	
  is	
  it	
  about?	
  
	
  
David:	
  Yes!	
  The	
  new	
  book	
  is	
  "The	
  New	
  Rules	
  of	
  Sales	
  and	
  Service:	
  How	
  to	
  Use	
  Agile	
  Selling,	
  Real-­‐Time	
  
Customer	
  Engagement,	
  Big	
  Data,	
  Content,	
  and	
  Storytelling	
  to	
  Grow	
  Your	
  Business”	
  and	
  it	
  extends	
  my	
  
ideas	
  into	
  the	
  sales	
  and	
  service	
  areas.	
  
	
  
The	
  basics	
  are:	
  Authentic	
  storytelling	
  sets	
  the	
  tone	
  with	
  content	
  as	
  the	
  link	
  between	
  companies	
  and	
  
customers.	
  Big	
  data	
  enables	
  a	
  more	
  scientific	
  approach	
  to	
  sales	
  and	
  service.	
  Agile	
  selling	
  brings	
  new	
  
business	
  to	
  your	
  company,	
  and	
  real-­‐time	
  engagement	
  keeps	
  customers	
  happy.	
  
	
  
The	
  New	
  Rules	
  of	
  Sales	
  &	
  Service	
  is	
  neither	
  an	
  update	
  nor	
  a	
  sequel	
  to	
  The	
  New	
  Rules	
  of	
  Marketing	
  &	
  
PR;	
  rather	
  it	
  complements	
  the	
  earlier	
  book.	
  Each	
  book	
  focuses	
  on	
  and	
  outlines	
  different	
  strategies:	
  
Marketing	
  and	
  PR	
  use	
  online	
  content	
  to	
  reach	
  many	
  buyers	
  at	
  once;	
  Sales	
  and	
  Service	
  use	
  online	
  
content	
  to	
  reach	
  buyers	
  one	
  at	
  a	
  time.	
  The	
  New	
  Rules	
  of	
  Sales	
  &	
  Service	
  tailors	
  its	
  strategies	
  and	
  
tactics	
  to	
  reflect	
  this	
  difference.	
  	
  
	
  
Thank	
  you,	
  David!	
  
	
  
(David	
  has	
  been	
  interviewed	
  by	
  Bernd	
  Hoeck,	
  bloodsugarmagic)	
  
	
  
Summary	
  
At	
  Microsoft's	
  Worldwide	
  Partner	
  Conference	
  in	
  July,	
  Bernd	
  Hoeck,	
  founder	
  of	
  bloodsugarmagic,	
  had	
  
the	
  chance	
  to	
  meet	
  marketing	
  expert	
  David	
  Meerman	
  Scott,	
  who	
  also	
  held	
  several	
  speeches	
  at	
  the	
  
conference.	
  David	
  is	
  considered	
  as	
  being	
  one	
  of	
  the	
  "inventors"	
  of	
  the	
  marketing	
  trend	
  newsjacking.	
  
He	
  kindly	
  answered	
  a	
  few	
  questions	
  for	
  us	
  on	
  this	
  topic.	
  
	
  
Keywords	
  
Newsjacking,	
  David	
  Meerman	
  Scott,	
  Real-­‐time	
  PR,	
  Real-­‐time	
  Marketing	
  
 
News	
  /	
  Press	
  Release	
  
	
  
	
  
Page	
  3	
  
	
  
Contact	
  
Mr	
  Bernd	
  Hoeck,	
  Managing	
  Partner	
  
+49	
  7721	
  9461	
  220,	
  bernd.hoeck@bloodsugarmagic.com	
  
bloodsugarmagic	
  GmbH	
  &	
  Co.	
  KG	
  
Gerberstr.	
  63,	
  D-­‐78050	
  Villingen-­‐Schwenningen,	
  Germany	
  
http://www.bloodsugarmagic.com	
  
	
  
About	
  bloodsugarmagic	
  
	
  
bloodsugarmagic	
  is	
  an	
  international	
  network	
  of	
  experts	
  in	
  positioning,	
  marketing	
  programs	
  and	
  go-­‐
to-­‐market	
  strategies	
  for	
  IT	
  companies.	
  We	
  offer	
  all	
  that	
  is	
  needed	
  for	
  IT	
  companies	
  wanting	
  to	
  either	
  
enter	
  a	
  new	
  market	
  or	
  to	
  boost	
  their	
  market	
  performance	
  in	
  existing	
  markets	
  with	
  new	
  positioning,	
  
messages	
  and	
  a	
  unique	
  selling	
  proposition	
  that	
  resonates.	
  
	
  
Based	
  on	
  many	
  years	
  of	
  practical	
  experience	
  in	
  marketing,	
  business	
  development	
  and	
  sales	
  with	
  
leading	
  IT	
  companies,	
  we	
  support	
  and	
  guide	
  these	
  companies	
  by	
  creating	
  unique	
  and	
  compelling	
  
positioning	
  based	
  on	
  the	
  organization’s	
  specific	
  strengths.	
  bloodsugarmagic	
  adapts	
  each	
  story	
  and	
  
messaging	
  framework	
  to	
  apply	
  	
  to	
  the	
  local	
  market	
  while	
  offering	
  ready-­‐to-­‐run	
  campaigns	
  and	
  
services	
  for	
  fast	
  results.	
  
	
  
Being	
  truly	
  transatlantic	
  with	
  offices	
  in	
  Germany	
  and	
  the	
  US,	
  bloodsugarmagic	
  combines	
  
international	
  reach	
  with	
  local	
  market	
  insight	
  and	
  networks	
  to	
  deliver	
  unprecedented	
  success	
  upon	
  a	
  
new	
  market	
  entry.	
  Our	
  clients	
  span	
  medium-­‐sized	
  IT	
  companies	
  and	
  global	
  IT	
  players	
  from	
  the	
  United	
  
States	
  and	
  the	
  DACH	
  region	
  (Germany,	
  Austria,	
  Switzerland).	
  
	
  
Please	
  find	
  more	
  information	
  at	
  www.bloodsugarmagic.com	
  	
  
	
  

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Interview with David Meerman Scott on Trends in Newsjacking

  • 1.   News  /  Press  Release       Page  1     Interview  with  David  Meerman  Scott  on  Trends  in   Newsjacking     At  Microsoft's  Worldwide  Partner  Conference  in  July,  Bernd  Hoeck,  founder  of   bloodsugarmagic,  had  the  chance  to  meet  marketing  expert  David  Meerman  Scott,  who   also  held  several  speeches  at  the  conference.  David  is  considered  as  being  one  of  the   "inventors"  of  the  marketing  trend  newsjacking.  He  kindly  answered  a  few  questions  for  us   on  this  topic.     Villingen-­‐Schwenningen  (D),  August  27,  2014  –         bloodsugarmagic:  David,  you  are  one  of  the  intellectual  fathers  of  newsjacking  and  monitor  the  trend   since  years.  What  has  changed  over  the  last  1-­‐2  years  in  using  newsjacking?     David:  What  I’ve  noticed  recently  is  that  almost  everybody  talking  about  newsjacking  is  doing  so   about  events  that  you  can  predict  the  timing  of.  While  I  am  encouraged  by  people  newsjacking  the   World  Cup  and  other  events  where  we  know  the  timing,  I  think  the  bigger  opportunity  is  when   something  unexpected  happens  and  you  can  jump  in  when  nobody  else  is  paying  attention.     By  the  way,  congratulations  to  Germany  on  the  World  Cup.  I  think  Lufthansa  did  a  great  job   newsjacking  -­‐  this  went  out  at  the  moment  Germany  clinched  the  title.       bloodsugarmagic:  Would  you  share  your  favorite  newsjacking  example  of  the  last  twelve  months  in   the  IT  industry  with  us?     David:  The  Eloqua  example  is  still  my  favorite  but  it  was  from  2010.  I  love  it  because  the  company   can  quantify  that  they  made  a  million  dollars  in  new  business  from  one  blog  post.       (Real-­‐time  blog  post  gets  Eloqua  CEO  tons  of  B2B  ink   http://www.webinknow.com/2010/06/real-­‐time-­‐blog-­‐post-­‐gets-­‐eloqua-­‐ceo-­‐tons-­‐of-­‐b2b-­‐ink.html   One  evening  in  May  2010,  Oracle  announced  the  acquisition  of  Market2Lead,  one  of  the  competitors   of  Eloqua.  The  news  included  basically  no  further  information,  no  context.  Joe  Payne,  by  the  time  CEO   of  Eloqua  sat  down  this  precise  evening  and  wrote  a  blog  post  on  the  Eloqua  website  explaining  what   this  deal  meant  for  the  marketplace.  When  journalists  came  into  their  offices  the  next  day  they   started  searching  for  additional  information  to  write  their  Oracle  story  and  what  they  found  was   Payne's  blog  post.  That  way,  suddenly  Eloqua  was  also  part  of  the  discussion.)     bloodsugarmagic:  Do  you  see  differences  in  the  use  of  newsjacking  in  Europe  and  the  US?     David:  No.  I  don’t  think  there  is  any  difference  at  all.  I’ve  seen  people  successfully  newsjack  from   many  different  countries.       Your  goal  with  newsjacking  is  to  get  your  take  on  a  breaking  news  story  in  front  of  journalists  at  the   moment  they  are  looking  for  additional  information  to  put  in  their  stories.    And  journalists   everywhere  are  looking.       Google,  Bing,  and  other  search  engines  now  index  in  real-­‐time,  which  means  that  your  blog  post  or   update  to  your  online  media  room  will  instantly  appear  in  search  results.  This  capability  allows   journalists  working  on  a  fast-­‐moving  story  to  find  your  post.  The  beauty  of  this  technique  is  that  
  • 2.   News  /  Press  Release       Page  2   reporters  are  looking  for  you  by  searching  for  keywords  and  phrases  of  the  moment  as  they  write   their  stories.  Many  journalists  also  use  Google  Alerts,  which  email  them  whenever  certain  keywords   and  phrases  appear  in  blogs  or  on  websites.  To  get  found  in  this  way,  as  reporters  are  looking  for   experts,  you’ve  got  to  post  your  take  on  a  story  right  now.  Not  tomorrow.  Not  this  afternoon.  Now.   Make  sure  to  feature  appropriate  keywords  and  phrases  that  journalists  are  likely  to  enter,  and  write   your  headline  so  it  clearly  shows  reporters  that  you  have  a  fresh  and  compelling  take  on  the  story.       bloodsugarmagic:  The  real-­‐time  mindset  started  in  PR  and  marketing.  Do  you  see  other  areas  like  i.e.   sales  where  it  should  be  used?     David:  The  real-­‐time  mindset  recognizes  the  importance  of  speed.  It  is  an  attitude  to  business  (and  to   life)  that  emphasizes  moving  quickly  when  the  time  is  right.       Developing  a  real-­‐time  mindset  is  not  an  either/or  proposition.  I’m  not  saying  you  should  abandon   your  current  business  planning  process.  Nor  do  I  advocate  allowing  your  team  to  run  off  barking  at   every  car  that  drives  by.  Focus  and  collaboration  are  essential.     The  smart  answer  is  to  adopt  a  both/and  approach,  covering  the  spectrum  from  thorough  to  nimble.   Recognize  when  you  need  to  throw  the  playbook  aside,  and  develop  the  capacity  to  react  quickly  no   matter  if  you  are  in  PR,  marketing,  sales,  or  customer  service.       An  immensely  powerful  competitive  advantage  flows  to  organizations  whose  people  understand  the   power  of  real-­‐time  information.       bloodsugarmagic:  We  heard  that  you  will  publish  a  new  book  in  autumn.  What  is  it  about?     David:  Yes!  The  new  book  is  "The  New  Rules  of  Sales  and  Service:  How  to  Use  Agile  Selling,  Real-­‐Time   Customer  Engagement,  Big  Data,  Content,  and  Storytelling  to  Grow  Your  Business”  and  it  extends  my   ideas  into  the  sales  and  service  areas.     The  basics  are:  Authentic  storytelling  sets  the  tone  with  content  as  the  link  between  companies  and   customers.  Big  data  enables  a  more  scientific  approach  to  sales  and  service.  Agile  selling  brings  new   business  to  your  company,  and  real-­‐time  engagement  keeps  customers  happy.     The  New  Rules  of  Sales  &  Service  is  neither  an  update  nor  a  sequel  to  The  New  Rules  of  Marketing  &   PR;  rather  it  complements  the  earlier  book.  Each  book  focuses  on  and  outlines  different  strategies:   Marketing  and  PR  use  online  content  to  reach  many  buyers  at  once;  Sales  and  Service  use  online   content  to  reach  buyers  one  at  a  time.  The  New  Rules  of  Sales  &  Service  tailors  its  strategies  and   tactics  to  reflect  this  difference.       Thank  you,  David!     (David  has  been  interviewed  by  Bernd  Hoeck,  bloodsugarmagic)     Summary   At  Microsoft's  Worldwide  Partner  Conference  in  July,  Bernd  Hoeck,  founder  of  bloodsugarmagic,  had   the  chance  to  meet  marketing  expert  David  Meerman  Scott,  who  also  held  several  speeches  at  the   conference.  David  is  considered  as  being  one  of  the  "inventors"  of  the  marketing  trend  newsjacking.   He  kindly  answered  a  few  questions  for  us  on  this  topic.     Keywords   Newsjacking,  David  Meerman  Scott,  Real-­‐time  PR,  Real-­‐time  Marketing  
  • 3.   News  /  Press  Release       Page  3     Contact   Mr  Bernd  Hoeck,  Managing  Partner   +49  7721  9461  220,  bernd.hoeck@bloodsugarmagic.com   bloodsugarmagic  GmbH  &  Co.  KG   Gerberstr.  63,  D-­‐78050  Villingen-­‐Schwenningen,  Germany   http://www.bloodsugarmagic.com     About  bloodsugarmagic     bloodsugarmagic  is  an  international  network  of  experts  in  positioning,  marketing  programs  and  go-­‐ to-­‐market  strategies  for  IT  companies.  We  offer  all  that  is  needed  for  IT  companies  wanting  to  either   enter  a  new  market  or  to  boost  their  market  performance  in  existing  markets  with  new  positioning,   messages  and  a  unique  selling  proposition  that  resonates.     Based  on  many  years  of  practical  experience  in  marketing,  business  development  and  sales  with   leading  IT  companies,  we  support  and  guide  these  companies  by  creating  unique  and  compelling   positioning  based  on  the  organization’s  specific  strengths.  bloodsugarmagic  adapts  each  story  and   messaging  framework  to  apply    to  the  local  market  while  offering  ready-­‐to-­‐run  campaigns  and   services  for  fast  results.     Being  truly  transatlantic  with  offices  in  Germany  and  the  US,  bloodsugarmagic  combines   international  reach  with  local  market  insight  and  networks  to  deliver  unprecedented  success  upon  a   new  market  entry.  Our  clients  span  medium-­‐sized  IT  companies  and  global  IT  players  from  the  United   States  and  the  DACH  region  (Germany,  Austria,  Switzerland).     Please  find  more  information  at  www.bloodsugarmagic.com