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Advancing Cultural Competence in the Public Health and Health Care Workforce
is a free certificate program offered by the Center for Public Health Continuing
Education with funding from the NYS Department of Health.
The program is advancing the field of cultural competence by
offering training in structural competence.
Structural Competence
Advancing Cultural Competence in the
Public Health and Health Care Workforce
Elizabeth Campisi, Ph.D.
Program Coordinator
Center for Public Health Continuing Education
School of Public Health
University at Albany, SUNY
www.advancingcc.org
Dr. Jonathan Metzl developed the concept of structural competency at the
end of his 2011 book, The Protest Psychosis: How Schizophrenia Became a
Black Disease.
In 2013, he and Dr. Helena Hansen expanded on it in their influential article
Structural competency: theorizing a new medical engagement with stigma
and inequality. This certificate series program is based on that article.
We have added the concept of narrative humility to the program. It is a
philosophy of listening coined by Dr. Sayantani DasGupta. You can watch her
describe it in her 2013 Tedx talk, Narrative Humility: Listening as Social
Justice.
Where did this concept come from?
Structural competency seeks to shift the focus of traditional cultural
competency training from the beliefs and behaviors of individual
patients to the bigger picture: the health impacts of the social contexts
in which people live and work.
Your zip code predicts
your health better than
race or genetics do
Why?
Social Determinants of Health
(Source: Dalgren and Whitehead 2006)
Structural competency then, is the capacity of practitioners to recognize and respond to the
ways in which broad social, political and economic structures contribute to the vulnerability
and ill health of the individuals and communities we serve.
Structural competency training
teaches you to “discern how a host
of issues defined clinically as
symptoms, attitudes or diseases…
including
depression,
hypertension,
obesity,
smoking,
medication “non-compliance,”
trauma, and
psychosis...
are the outcomes of a
number of upstream
decisions about such matters
as health care and food
delivery systems, zoning laws,
urban and rural infrastructures,
medicalization, or even about
the very definitions of illness
and health.”
Source: Jonathan Metzl and Helena Hansen
(2013). Structural competency: theorizing a new
medical engagement with stigma and
inequality. Social Science & Medicine, 103, 126–133.
• Every story holds some element of the unknowable.
Narrative Humility
Source: Sayantani DasGupta, Narrative Medicine, Narrative Humility: Listening to the
Streams of Stories. Creative Nonfiction, Issue #52, Summer 2014
• Awareness of which stories, and whose stories, are told
and heard, and which are silenced or marginalized in
hospitals and other institutions.
• Reflexive - we can start by learning about ourselves
and how our life stories have built our own prejudices
and preferences.
• For all clinical encounters, not just for certain populations.
How this Structural Competency
Certificate Program
Benefits YOU
Staff Education Coordinators
• Online and on-demand makes it easy for shift workers.
• Can integrate with existing training or create new training
around the webinars.
• Bridges the culture of the clinic and population health, making it
relevant to Medicaid Redesign/DSRIP projects.
Hospital and Clinic Staff
• Provides a conceptual framework that clinicians can
use to take leadership roles in health care.
• Empowering - creates possibilities for more effective
and comprehensive treatment options.
• Addresses stigma and inequality in a way that
traditional cultural competency training does not.
• Raises awareness of power differentials present in
clinical encounters.
Public Health Workforce
• A cultural competency training that covers the
social determinants of health and health equity, with
some added concepts such as narrative humility.
• Includes the impact of public policies on population
health.
• Medicaid Redesign/DSRIP relevant!
• Illustrates the importance of closer ties among CBOs,
hospitals and local health departments.
• Bridges population and individual health
Components of the Certificate Program
Four series certificates
American
Indian
African
American
and Black
Latino/a
Asian
American
Historical frames of oppression
Sociopolitical barriers and challenges to health
Engagement with community activists and advocates
around health
Clinical Cases
Four “beats”
Program Certificate
Certificate for
American Indian
Series
4 webinars
Structure of the Certificate Program
2 Pre-requisite Courses
(take only once)
(take only once)
(take
Certificate for
Latino/a
Series
4 webinars
Certificate for
African American
and Black Series
4 webinars
Certificate for
Asian American
Series
4 webinars
Complete all 4 Series Certificates
Certificates
American Indian Series
Multigenerational Trauma: Effects of the Indian Boarding School Era
Women as First Environment – Bodies Telling Her/stories
Resilience from Our Roots
Urban Indian Issues in New York City and Buffalo
Latino/a Series
Latino/a Health Disparities: Beyond the Cultura Answer
Addressing Suburban Structures: Health and Latino Communities on Long Island
Being Structurally Vulnerable: “Deservedness,” Latino Migrant Laborers and Health
Structural Competency and Latino Health in Upstate NY
African American and Black Series
African American History for Health Care Providers
Mass Incarceration and Its Impact on Community Health
Structural Competency: A New Medicine for the Inequalities That Are Making Us Sick
Structural Competency: Engaging Stigma and Inequality in Medicine and Medical Training
Asian American Series
Structural Competency and Health Equity: Asian American Experience in New York City
Trauma and the Refugee Patient: Barriers and Strategies for care.
Violence Against South Asian Women: Understanding Cultural "Competency" of Structures that Heal
Community Health Workers Advancing Population Health Equity & Promoting Structural Competence
For more information, see our website www.advancingcc.org
Participants LOVE the Webinars!
“An emerging concept”
“Paradigm shift in how I look at competency”
“More effective approach than what is commonly called cultural competency,
which I have HUGE issues with.”
“It offered hope and was inspiring. It provided me with empathy”
“Clear, personal, multidisciplinary”
“Historical context was incredibly helpful and I look forward to that in future webinars.”
Questions?
Need advice on incorporating the certificate series into your existing training
program or on creating a new training program
based on the certificates?
Contact
Dr. Elizabeth Campisi
ecampisi@albany.edu
(518) 474-2285
Graduate Assistants
Jessica Somers
James Shuford
Advancingcc@Albany.edu
(518) 402-0330
www.Advancingcc.org
Metzl, Jonathan and Hansen, Helena (2013). Structural Competency: Theorizing a New Medical
Engagement with Stigma and Inequality. Social Science & Medicine, 103, 126–133.
Metzl, Jonathan (2011) . The Protest Psychosis: How Schizophrenia Became a Black Disease. New
York: Beacon Press, 2011.
References
DasGupta, Sayantani (2014). Narrative Medicine, Narrative Humility: Listening to the Streams of
Stories. Creative Nonfiction, Issue #52, Summer 2014.
DasGupta, Sayantani (2013). Narrative Humility: Listening as Social Justice. Tedx Sarah Lawrence
College, July.
Dahlgren, G and Whitehead, M. (2006). Levelling Up (part 2): A discussion paper on European
strategies for tackling social inequities in health. Copenhagen: WHO Regional Office for Europe.
Tsevat, Rebecca, et al. Bringing Home the Health Humanities: Narrative Humility, Structural
Competency and Engaged Pedagogy. Academic Medicine, 90:11, 1462-1465.
www.structuralcompetency.org

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Structural competency

  • 1. Advancing Cultural Competence in the Public Health and Health Care Workforce is a free certificate program offered by the Center for Public Health Continuing Education with funding from the NYS Department of Health. The program is advancing the field of cultural competence by offering training in structural competence.
  • 2. Structural Competence Advancing Cultural Competence in the Public Health and Health Care Workforce Elizabeth Campisi, Ph.D. Program Coordinator Center for Public Health Continuing Education School of Public Health University at Albany, SUNY www.advancingcc.org
  • 3. Dr. Jonathan Metzl developed the concept of structural competency at the end of his 2011 book, The Protest Psychosis: How Schizophrenia Became a Black Disease. In 2013, he and Dr. Helena Hansen expanded on it in their influential article Structural competency: theorizing a new medical engagement with stigma and inequality. This certificate series program is based on that article. We have added the concept of narrative humility to the program. It is a philosophy of listening coined by Dr. Sayantani DasGupta. You can watch her describe it in her 2013 Tedx talk, Narrative Humility: Listening as Social Justice. Where did this concept come from?
  • 4. Structural competency seeks to shift the focus of traditional cultural competency training from the beliefs and behaviors of individual patients to the bigger picture: the health impacts of the social contexts in which people live and work. Your zip code predicts your health better than race or genetics do Why?
  • 5. Social Determinants of Health (Source: Dalgren and Whitehead 2006)
  • 6. Structural competency then, is the capacity of practitioners to recognize and respond to the ways in which broad social, political and economic structures contribute to the vulnerability and ill health of the individuals and communities we serve.
  • 7. Structural competency training teaches you to “discern how a host of issues defined clinically as symptoms, attitudes or diseases… including depression, hypertension, obesity, smoking, medication “non-compliance,” trauma, and psychosis...
  • 8. are the outcomes of a number of upstream decisions about such matters as health care and food delivery systems, zoning laws, urban and rural infrastructures, medicalization, or even about the very definitions of illness and health.” Source: Jonathan Metzl and Helena Hansen (2013). Structural competency: theorizing a new medical engagement with stigma and inequality. Social Science & Medicine, 103, 126–133.
  • 9. • Every story holds some element of the unknowable. Narrative Humility Source: Sayantani DasGupta, Narrative Medicine, Narrative Humility: Listening to the Streams of Stories. Creative Nonfiction, Issue #52, Summer 2014 • Awareness of which stories, and whose stories, are told and heard, and which are silenced or marginalized in hospitals and other institutions. • Reflexive - we can start by learning about ourselves and how our life stories have built our own prejudices and preferences. • For all clinical encounters, not just for certain populations.
  • 10. How this Structural Competency Certificate Program Benefits YOU
  • 11.
  • 12. Staff Education Coordinators • Online and on-demand makes it easy for shift workers. • Can integrate with existing training or create new training around the webinars. • Bridges the culture of the clinic and population health, making it relevant to Medicaid Redesign/DSRIP projects.
  • 13. Hospital and Clinic Staff • Provides a conceptual framework that clinicians can use to take leadership roles in health care. • Empowering - creates possibilities for more effective and comprehensive treatment options. • Addresses stigma and inequality in a way that traditional cultural competency training does not. • Raises awareness of power differentials present in clinical encounters.
  • 14. Public Health Workforce • A cultural competency training that covers the social determinants of health and health equity, with some added concepts such as narrative humility. • Includes the impact of public policies on population health. • Medicaid Redesign/DSRIP relevant! • Illustrates the importance of closer ties among CBOs, hospitals and local health departments. • Bridges population and individual health
  • 15. Components of the Certificate Program Four series certificates American Indian African American and Black Latino/a Asian American
  • 16. Historical frames of oppression Sociopolitical barriers and challenges to health Engagement with community activists and advocates around health Clinical Cases Four “beats”
  • 17. Program Certificate Certificate for American Indian Series 4 webinars Structure of the Certificate Program 2 Pre-requisite Courses (take only once) (take only once) (take Certificate for Latino/a Series 4 webinars Certificate for African American and Black Series 4 webinars Certificate for Asian American Series 4 webinars Complete all 4 Series Certificates
  • 18. Certificates American Indian Series Multigenerational Trauma: Effects of the Indian Boarding School Era Women as First Environment – Bodies Telling Her/stories Resilience from Our Roots Urban Indian Issues in New York City and Buffalo Latino/a Series Latino/a Health Disparities: Beyond the Cultura Answer Addressing Suburban Structures: Health and Latino Communities on Long Island Being Structurally Vulnerable: “Deservedness,” Latino Migrant Laborers and Health Structural Competency and Latino Health in Upstate NY
  • 19. African American and Black Series African American History for Health Care Providers Mass Incarceration and Its Impact on Community Health Structural Competency: A New Medicine for the Inequalities That Are Making Us Sick Structural Competency: Engaging Stigma and Inequality in Medicine and Medical Training Asian American Series Structural Competency and Health Equity: Asian American Experience in New York City Trauma and the Refugee Patient: Barriers and Strategies for care. Violence Against South Asian Women: Understanding Cultural "Competency" of Structures that Heal Community Health Workers Advancing Population Health Equity & Promoting Structural Competence For more information, see our website www.advancingcc.org
  • 20. Participants LOVE the Webinars! “An emerging concept” “Paradigm shift in how I look at competency” “More effective approach than what is commonly called cultural competency, which I have HUGE issues with.” “It offered hope and was inspiring. It provided me with empathy” “Clear, personal, multidisciplinary” “Historical context was incredibly helpful and I look forward to that in future webinars.”
  • 21.
  • 22. Questions? Need advice on incorporating the certificate series into your existing training program or on creating a new training program based on the certificates? Contact Dr. Elizabeth Campisi ecampisi@albany.edu (518) 474-2285 Graduate Assistants Jessica Somers James Shuford Advancingcc@Albany.edu (518) 402-0330 www.Advancingcc.org
  • 23. Metzl, Jonathan and Hansen, Helena (2013). Structural Competency: Theorizing a New Medical Engagement with Stigma and Inequality. Social Science & Medicine, 103, 126–133. Metzl, Jonathan (2011) . The Protest Psychosis: How Schizophrenia Became a Black Disease. New York: Beacon Press, 2011. References DasGupta, Sayantani (2014). Narrative Medicine, Narrative Humility: Listening to the Streams of Stories. Creative Nonfiction, Issue #52, Summer 2014. DasGupta, Sayantani (2013). Narrative Humility: Listening as Social Justice. Tedx Sarah Lawrence College, July. Dahlgren, G and Whitehead, M. (2006). Levelling Up (part 2): A discussion paper on European strategies for tackling social inequities in health. Copenhagen: WHO Regional Office for Europe. Tsevat, Rebecca, et al. Bringing Home the Health Humanities: Narrative Humility, Structural Competency and Engaged Pedagogy. Academic Medicine, 90:11, 1462-1465. www.structuralcompetency.org

Editor's Notes

  1. This is the classic graphic that illustrates the societal layers that influence health. As Dr. Jonathan Metzl puts it “Structural competency aims to develop a language and set of interventions to reduce health inequalities at the level of neighborhoods, institutions and policies.
  2. Locating medical approaches to racial diversity solely in the bodies, backgrounds, or attitudes of patients and doctors, therefore, leaves practitioners unprepared to address the biological, socioeconomic, and racial impacts of upstream decisions on structural factors such as expanding health and wealth disparities [6].
  3. This series uses narrative humility, a term coined by Dr. Sayantani DasGupta, instead of cultural humility, which is traditionally used in cultural competency training, to make the point that practitioners should engage with every patient’s story, not just with “those other people” who come into our offices. Narrative humility recognizes that people’s stories are not objects we can comprehend 100 percent or become completely competent in, particularly when live people are telling us their stories, but we can remain open to their ambiguities. We must constantly evaluate and critique ourselves as listeners, and be mindful of our expectations of the story and our responsibility to and ownership of it. People’s stories are not objects we can comprehend 100 percent or become completely competent in, but we can remain open to their ambiguities. We also need to remember how assumptions embedded in language and attitude serve as rhetorical social conduits for some groups and barriers to others. The rhetorical culture of an individual institution can empower some and disempower others. Whjich stories are usual told and heard in hospitals and which are silenced or marginalised
  4. Includes FREE Continuing Credits, CNE, CMH, CHES, CPH
  5. For existing programs, we recommend starting with structural competency training, since it sensitizes practitioners to the bigger picture of patients’ lives. If you are doing a DSRIP project with a Performing Provider System in NYS that involves population health, structural competency should be a part of your cultural competency training programs so you make sure that your staff has the awareness necessary to implement the population health programs
  6. Doctors can prescribe vegetables or gardening to grow the vegetables!
  7. Components of the Structural Competency Certificate Program
  8. Each series contains the following four themes.
  9. Please note – The webinars in each series have been designed as an integrated training package. You will get the most out of this program by earning a certificate – watch the two introductory presentations and then all of the webinars in each series. You can earn free