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551-2881
 If website stops responding on a regular
basis, common causes include the presence
of spyware, an add-on, a computer virus, or a
corrupted file that Internet Explorer is trying
to access. Take the following actions to help
ensure that it is not one of these problems:
 Install the latest updates. Windows Update
provides free updates for Windows operating
system software and hardware, including
updates for Internet Explorer. To ensure
you're getting all updates for Internet
Explorer that might address the problem,
make sure your Windows Update settings
include recommended as well as important
updates. For more information, see Install
Windows updates.
 Check for solutions to the problem. Problem
Reports and Solutions lets you report
problems to Microsoft and check for
solutions. Windows will notify you if there are
steps you can take to solve problems. If a
solution for Internet Explorer is not available
yet, the information you choose to send to
Microsoft can help create a new solution.
 To check for solutions
a. Open Problem Reports and Solutions by clicking
the Start button , clicking Control Panel,
clicking System and Maintenance, and then
clicking Problem Reports and Solutions.
b. Click Check for new solutions.
Note:
 Some problems and solutions can only be
viewed and fixed by an administrator. Log on
using an administrator account to view these
problems.
 Run antispyware programs on a regular
basis. You can scan your computer for
spyware with Windows Defender, or you can
use a different antispyware program. For
more information, see Scan for spyware and
other potentially unwanted software.
 If you are unfamiliar with spyware removal
and would like to learn more, see Turn
Windows Defender on or off andRemove
spyware from your computer.
 Update your antivirus software. Installing an
antivirus program and keeping it up to date can
help defend your computer against viruses.
Antivirus programs scan for viruses trying to get
into your e-mail, operating system, or files. New
viruses appear daily, so check the antivirus
manufacturer's website frequently for updates.
Most antivirus programs are sold with annual
subscriptions, which can be renewed as needed.
To see a list of antivirus software manufacturers,
go to the Microsoft Antivirus Partners webpage.
 Check for suspicious Internet Explorer add-ons. Add-
ons, also known as ActiveX controls, browser
extensions, browser helper objects, or toolbars, can
improve your experience on a website by providing
multimedia or interactive content, such as high-
quality animations. However, some add-ons can
cause your computer to stop responding or display
content that you don't want, such as pop-up ads.
When you visit a website, an add-on might be
downloaded without your knowledge, or you might
be prompted to download an add-on. For more
information, see Internet Explorer add-ons:
frequently asked questions. If you disable an add-on,
you can always turn it back on again.
 Delete temporary Internet files. Internet
Explorer might stop responding because it's
trying to access a corrupted file stored in the
temporary storage location. The types of files
that can cause problems include temporary
Internet files, cookies, and history files.
Because it's difficult to tell which file is
causing the problem, you will need to delete
all files from your temporary storage location.
For more information, see Delete temporary
Internet files.
Website not responding | Website not responding windows 7
Website not responding | Website not responding windows 7

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Website not responding | Website not responding windows 7

  • 2.  If website stops responding on a regular basis, common causes include the presence of spyware, an add-on, a computer virus, or a corrupted file that Internet Explorer is trying to access. Take the following actions to help ensure that it is not one of these problems:
  • 3.  Install the latest updates. Windows Update provides free updates for Windows operating system software and hardware, including updates for Internet Explorer. To ensure you're getting all updates for Internet Explorer that might address the problem, make sure your Windows Update settings include recommended as well as important updates. For more information, see Install Windows updates.
  • 4.  Check for solutions to the problem. Problem Reports and Solutions lets you report problems to Microsoft and check for solutions. Windows will notify you if there are steps you can take to solve problems. If a solution for Internet Explorer is not available yet, the information you choose to send to Microsoft can help create a new solution.
  • 5.  To check for solutions a. Open Problem Reports and Solutions by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Problem Reports and Solutions. b. Click Check for new solutions.
  • 6. Note:  Some problems and solutions can only be viewed and fixed by an administrator. Log on using an administrator account to view these problems.
  • 7.  Run antispyware programs on a regular basis. You can scan your computer for spyware with Windows Defender, or you can use a different antispyware program. For more information, see Scan for spyware and other potentially unwanted software.  If you are unfamiliar with spyware removal and would like to learn more, see Turn Windows Defender on or off andRemove spyware from your computer.
  • 8.  Update your antivirus software. Installing an antivirus program and keeping it up to date can help defend your computer against viruses. Antivirus programs scan for viruses trying to get into your e-mail, operating system, or files. New viruses appear daily, so check the antivirus manufacturer's website frequently for updates. Most antivirus programs are sold with annual subscriptions, which can be renewed as needed. To see a list of antivirus software manufacturers, go to the Microsoft Antivirus Partners webpage.
  • 9.  Check for suspicious Internet Explorer add-ons. Add- ons, also known as ActiveX controls, browser extensions, browser helper objects, or toolbars, can improve your experience on a website by providing multimedia or interactive content, such as high- quality animations. However, some add-ons can cause your computer to stop responding or display content that you don't want, such as pop-up ads. When you visit a website, an add-on might be downloaded without your knowledge, or you might be prompted to download an add-on. For more information, see Internet Explorer add-ons: frequently asked questions. If you disable an add-on, you can always turn it back on again.
  • 10.  Delete temporary Internet files. Internet Explorer might stop responding because it's trying to access a corrupted file stored in the temporary storage location. The types of files that can cause problems include temporary Internet files, cookies, and history files. Because it's difficult to tell which file is causing the problem, you will need to delete all files from your temporary storage location. For more information, see Delete temporary Internet files.