Ardi Kolah

London, United Kingdom United Kingdom

Co-Programme Director, Henley Business School

Education

Examples of recent assignments include: Cabinet Office (Security Cleared) Undertook a full review of the approach to all social media, external and internal communications of the Defence Infrastructure Organisation (DIO) for Rt Hon Francis Maude, Minister for the Cabinet Office; Alex Aiken, Executive Director for Government Communications; and Stephen Jolly, Director of Defence Communication. Recommendations covered the role of the board; culture, organisation design and leadership behaviours; new processes for gathering feedback, including web and social media; essential work required around staff and customer satisfaction and engagement and introduction of the Net Promoter Score.