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SUCCESS STORY
The Galesburg School District discovers multiple                          The Galesburg School District
benefits of archiving with the ArcMail Defender U120.
Organization: The Galesburg School District Location: Galesburg, IL
Client Since: April 2008 Product: Defender U120



According to Galesburg’s Technology Director, Rick Lawsha,
                                                                      “A big plus for the ArcMail appliance is
the district began evaluating email archiving solutions at the
                                                                      that it’s a complete solution in one
beginning of 2008, primarily to be able to comply with legal
                                                                      selfcontained box. You put it in your rack,
requirements pertaining to email retention. Laws such as the          you configure it and you walk away.”
Federal Rules of Civil Procedure require both private and public
sector organizations to provide relevant email and attachments                                     - Rick Lawsha,
                                                                                              Technology Director
in response to discovery orders arising from civil litigation.
                                                                                         Galesburg School District
After deploying the ArcMail Defender U120 for four months,
Mr. Lawsha had an informed perspective on the importance of
email archiving, his criteria for selecting an archiving solution
and the school district’s return-on-investment.

The difference between backing up email …
“We’ve used backup to restore entire mailboxes, but it’s not
practical for restoring individual emails that a user has deleted.
You have to restore the whole mailbox to a temporary location         About
and then find and peel off what you’re looking for — it’s a long      The Galesburg School District
cumbersome process.”
                                                                      Formally known as the Community Unit
… and archiving with ArcMail Defender.
                                                                      School District #205, the Galesburg
“The Defender’s browser-based search and restore functions
                                                                      School District serves approximately
have certainly come in handy. Instead of restoring the whole
                                                                      5,000 K-12 students in Knox and Warren
mailbox from backup, you can span a time range by user, sender,
                                                                      counties in western Illinois. As part of
subject or key words in the text. Having the users able to retrieve
                                                                      its progressive educational philosophy,
their email with no intervention from me is fantastic.”
                                                                      the district is committed to helping
Better employee productivity.                                         every student acquire essential critical
“Many of our users would archive their own email, with varying        thinking skills, in addition to learning the
levels of success. Some people were archiving the PST files by        fundamentals of language arts, sciences,
putting them on flash drives. That’s not only insecure, but also      mathematics and social studies.
cumbersome and unreliable.”
                                                                      www.galesburg205.org
“Now, no one has to archive or worry about deleting email
because they know they can easily get it from the Defender. They
can find and restore a deleted email in seconds — instead of
taking three hours of my time. It’s worked perfectly every time.”

continued on next page


                              ArcMail: Complete email archiving and management.
SUCCESS STORY
Better server performance, faster backups.
“Because of the confidence we have in the Defender, we’ve lowered our retention rate for deleted email boxes and
folders from six months to three months. And we purge deleted email from the server after three weeks, so Exchange is
running lean and mean. The size of the mail store has shrunk. Backups are quicker and emails are faster.”

Set it ...
“We don’t have time to babysit anything on the network, and the Defender is definitely a set-and-forget appliance.
The documentation for Exchange 2007 had clear instructions on how to turn on journaling and create active directory
users. I especially like that you don’t have to go to each workstation and load something on for the users to be able to
recover deleted emails. You just give them a web address and they can quickly restore their own emails.”

... and forget it.
“I know it’s working fine because it sends me an email every day with usage stats. It takes me two seconds to check
that email and I can move on to the next thing. With the RAID configuration, I know that if a drive ever fails, the other
one will continue running and the Defender will notify me and ArcMail immediately via email.”

Excellent value and lower cost of ownership.
“We looked at other solutions with more bells and whistles. You put their software on your server, you’re responsible
for the updates, and you have to install something on every client. You’ve got more cost, more setup and maintenance
and the potential of finger-pointing vendors. A big plus for the ArcMail appliance is that it’s a complete solution in one
self-contained box. You put it in your rack, you configure it and you walk away.”

Flexible …
“I like that I didn’t have to hook up a keyboard and monitor to
the appliance — I can just access it from any computer in the
district from the web interface. We’re using the Defender over
a wireless link and have had no trouble. It doesn’t use much
bandwidth.”                                                               Contact Us
                                                                          To learn more about ArcMail’s complete
… and efficient.                                                          email archiving and management solutions,
“The Defender is very efficient about how it handles duplicate            email sales@arcmail.com, call 866-417-6495 or
                                                                          visit www.arcmail.com.
emails and attachments sent to mailing lists. We’ve been
archiving several thousand emails per day for the past four
months and have only used two percent of our storage
capacity.”

The confidence of being prepared.
“We haven’t had to respond to any discovery orders, but I
know other districts that have, and without a solution like the
Defender, it’s very difficult. We’re completely confident that we
can quickly respond to any legal requests, and that we have a
secure archive of some of the district’s most important data.”




   © ArcMail Technology, Inc.              401 Edwards Street, Suite 1100              Shreveport, Louisiana 71101

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Public education email archiving a solution to compliance and reduced costs

  • 1. SUCCESS STORY The Galesburg School District discovers multiple The Galesburg School District benefits of archiving with the ArcMail Defender U120. Organization: The Galesburg School District Location: Galesburg, IL Client Since: April 2008 Product: Defender U120 According to Galesburg’s Technology Director, Rick Lawsha, “A big plus for the ArcMail appliance is the district began evaluating email archiving solutions at the that it’s a complete solution in one beginning of 2008, primarily to be able to comply with legal selfcontained box. You put it in your rack, requirements pertaining to email retention. Laws such as the you configure it and you walk away.” Federal Rules of Civil Procedure require both private and public sector organizations to provide relevant email and attachments - Rick Lawsha, Technology Director in response to discovery orders arising from civil litigation. Galesburg School District After deploying the ArcMail Defender U120 for four months, Mr. Lawsha had an informed perspective on the importance of email archiving, his criteria for selecting an archiving solution and the school district’s return-on-investment. The difference between backing up email … “We’ve used backup to restore entire mailboxes, but it’s not practical for restoring individual emails that a user has deleted. You have to restore the whole mailbox to a temporary location About and then find and peel off what you’re looking for — it’s a long The Galesburg School District cumbersome process.” Formally known as the Community Unit … and archiving with ArcMail Defender. School District #205, the Galesburg “The Defender’s browser-based search and restore functions School District serves approximately have certainly come in handy. Instead of restoring the whole 5,000 K-12 students in Knox and Warren mailbox from backup, you can span a time range by user, sender, counties in western Illinois. As part of subject or key words in the text. Having the users able to retrieve its progressive educational philosophy, their email with no intervention from me is fantastic.” the district is committed to helping Better employee productivity. every student acquire essential critical “Many of our users would archive their own email, with varying thinking skills, in addition to learning the levels of success. Some people were archiving the PST files by fundamentals of language arts, sciences, putting them on flash drives. That’s not only insecure, but also mathematics and social studies. cumbersome and unreliable.” www.galesburg205.org “Now, no one has to archive or worry about deleting email because they know they can easily get it from the Defender. They can find and restore a deleted email in seconds — instead of taking three hours of my time. It’s worked perfectly every time.” continued on next page ArcMail: Complete email archiving and management.
  • 2. SUCCESS STORY Better server performance, faster backups. “Because of the confidence we have in the Defender, we’ve lowered our retention rate for deleted email boxes and folders from six months to three months. And we purge deleted email from the server after three weeks, so Exchange is running lean and mean. The size of the mail store has shrunk. Backups are quicker and emails are faster.” Set it ... “We don’t have time to babysit anything on the network, and the Defender is definitely a set-and-forget appliance. The documentation for Exchange 2007 had clear instructions on how to turn on journaling and create active directory users. I especially like that you don’t have to go to each workstation and load something on for the users to be able to recover deleted emails. You just give them a web address and they can quickly restore their own emails.” ... and forget it. “I know it’s working fine because it sends me an email every day with usage stats. It takes me two seconds to check that email and I can move on to the next thing. With the RAID configuration, I know that if a drive ever fails, the other one will continue running and the Defender will notify me and ArcMail immediately via email.” Excellent value and lower cost of ownership. “We looked at other solutions with more bells and whistles. You put their software on your server, you’re responsible for the updates, and you have to install something on every client. You’ve got more cost, more setup and maintenance and the potential of finger-pointing vendors. A big plus for the ArcMail appliance is that it’s a complete solution in one self-contained box. You put it in your rack, you configure it and you walk away.” Flexible … “I like that I didn’t have to hook up a keyboard and monitor to the appliance — I can just access it from any computer in the district from the web interface. We’re using the Defender over a wireless link and have had no trouble. It doesn’t use much bandwidth.” Contact Us To learn more about ArcMail’s complete … and efficient. email archiving and management solutions, “The Defender is very efficient about how it handles duplicate email sales@arcmail.com, call 866-417-6495 or visit www.arcmail.com. emails and attachments sent to mailing lists. We’ve been archiving several thousand emails per day for the past four months and have only used two percent of our storage capacity.” The confidence of being prepared. “We haven’t had to respond to any discovery orders, but I know other districts that have, and without a solution like the Defender, it’s very difficult. We’re completely confident that we can quickly respond to any legal requests, and that we have a secure archive of some of the district’s most important data.” © ArcMail Technology, Inc. 401 Edwards Street, Suite 1100 Shreveport, Louisiana 71101