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Personal Information
Organization / Workplace
Ireland Ireland
Occupation
Head of Customer Experience and Innovation at AXA Life Invest
Industry
Finance / Banking / Insurance
About
Customer Experience - User Experience - Customer Journey Mapping - B2B marketing - Marketing Strategy - Brand Management - Communications - Innovation
- Presentations
- Documents
- Infographics
User Experience vs Customer Experience - same,same but different
Niels Anhalt
•
10 years ago
B2B Customer Experience Management Best Practice Study PREVIEW SAMPLE
ClearAction
•
11 years ago
What's your story? Designing a holistic customer experience
Joyce Hostyn
•
14 years ago
The Measure of Customer Experience
SAP Customer Experience
•
8 years ago
Transforming Customer Experience: From Moments to Journeys
McKinsey on Marketing & Sales
•
10 years ago
The Sketchnote Mini-Workshop
Mike Rohde
•
8 years ago
From destination social to dispersed social: 10 trends in social media
The Social Practice
•
12 years ago