A perspective on what is changing in the game of management consulting

1. GAME CHANGING
STRATEGIES FIRST THINGS
FIRST
Presented at the Gordon Institute of Business Science –
16 September 2014

2. FOUR THINGS
• Large firm /small firm
• Remote outsourcing with confidence
• Development funders and new clients looking for
comfort
• Independence vs product alignment
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3. LARGE FIRM SMALL FIRM
• The question is still being asked
• No one got fired for hiring a “branded consultancy”
• Clients still looking for the value individual experts can
provide but…
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4. REMOTE OUTSOURCING
WITH CONFIDENCE
• “Branded” organisations looking to source expertise
where the Dollar or Euro have real purchasing power.
They use the brand (and the associated systems)
primarily for business development and quality control.
• Use of technology to enable this:
• Video conferencing: Skype, Zoom…
• Real time document collaboration: Many tools
• Use of experienced and competent individuals – with
the credentials:
• Word of mouth/ referrals
• Linked in
• Professional associations
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5. BUYERS OF PROFESSIONAL
SERVICE NEED “COMFORT”
• Increasing need by development funders to have
“accredited professionals” to lower risk of engagement.
• More requests to have a register of successes and
failures plus a right of recourse.
• More requests for quality research on the consulting
industry.
• More requests for recommendations regarding
trustworthy professionals.
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6. INDEPENDENCE
• The true definitions of consultant and advisor have the
words “independent or objective”, “trust” and
“advice” embedded in them.
• How many truly independent advisors are there? – are
they really “product” independent?
• Clients looking for a reliable means to engage, monitor
and evaluate outcomes of consulting assignments.
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7. Presenter: Angelo Kehayas
akehayas@profweb.net
www.profweb.net
27 11 789 9996
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