AMT Service Corp is in addition keeping “a strong focus” on account management through superior training, point-of-sale material and sales techniques. “Sales people need a different dialogue today,”

1. AMT Warranty - Extended-Warranty
Improving Plans and Assistance Services
AMT Service Corp's extended-warranty services are moving out many new services and
programs for customers and end users to help lower charges and raise attachment rates during
the sluggish economic recovery.
AMT warranty service is placing significantly greater emphasis on extended-service program
(ESP) bundles that provide a value-add for consumers. “You can easily enhance sales through
providing extended warranties with a different twist,” stated President of the company, for
example an identity-theft protection offer enclosed free with the purchase of a plan, or 15
months of coverage for the price of 12. “We are delivering the consumer a much sturdier
offering therefore they feel they are getting more for their money,” he explained.
AMT Service Corp is in addition keeping “a strong focus” on account management through
superior training, point-of-sale material and sales techniques. “Sales people need a different
dialogue today,” said, one of the company officials, as hard-pressed consumers question an
extra ESP outlay in a tough economy. “Clients welcome a different message for different times.”
Regarding Service Net Warranty, growth has arrived from various channels, such as OEM
aftermarket programs; subscription-based coverage for notebooks as well as wireless products
which could be extended from month to month; and an earlier entry into the growing e-book

2. reader business, that has given it a dominant position in that category.
For the purpose of makers, Service Net gives a stepped-up marketing programme that
will reach to customers both during and at the conclusion of their extended-service
contracts by means of email, direct calls, and social networking and direct mail pieces.
The company is also now offering factory service programs on Amazon.com for a wider
array of clients including Panasonic, Sharp and the recently signed LG Electronics.
The company just recently started providing factory as well as aftermarket warranty
programs for two of the industry's major flat-panel TV suppliers, and even continues to
expand its extended-warranty delivering with existing maker clients.
AMT Service Corp also has enjoyed a major enlargement in the fitness category since
that business expands into the CE space, and has increased its profile with furniture
dealers, where CE is also playing an increasingly significant role.
For new customer support companies, the answer is a new suite of interactive plug-
and-play web tools, which enables you to optimize sales of extended-service programs
and other prime services for retailers by supplying an appealing and handy online
interface for consumers.
“As online retailing will continue to expand, and as services are continually being

3. added to support product offerings such as extended-service ideas, NEW identified a need for
tools to manage that system and provide a more engaging experience for customers,” said the
CEO of AMT warranty.
Article Source - http://www.twice.com/retailing/retailing/extended-warranty-providers-
enhancing-programs-support-services/23111