Four years ago, Troy Filters began selling filters directly to consumers through Amazon.com. For the first two years they averaged 100 orders per week through Amazon, which increased to 300 orders per week in the third year. As the demand for his product rose, troy Filters Founder and President Cory Elliott found that his previous software solutions couldn’t keep up with his growing business. That’s when he turned to aACE.

1. 212.532.1378
info@aACEsoft.com
www.aACEsoft.com
case study
Client Overview
Challenges & aACE Solutions
Results
The Full Story
Success and Q&A Testimonials

2. Troy Filters greatly expands their selling capabilities using aACE+ Amazon Integration.
“Previously we were functioning like a Jedi with a limp lightsaber, but now we’re like a fully-armed Obi-Wan Kenobi on
steroids.”
-Cory Elliott
Troy Filters, Ltd.
Founder and President
CHALLENGES & aACE SOLUTIONS
Amazon Integration
There was no simple way to integrate their main software, AcctEdge, with Amazon. Using ReadyShip, they had
created a spreadsheet “patch” in a format that could be later uploaded to AcctEdge, but this was a temporary
solution that did not always yield accurate results. aACE seamlessly integrates with Amazon out-of-the-box
without the need for messy “patchwork” solutions.
Double Entry
ReadyShip was great for shipping but it lacked all of the other functions that Troy Filters needed, so they
constantly had to re-enter data in AcctEdge. aACE allows Troy Filters to use one piece of software to handle
all of their orders, inventory, and shipping, eliminating the need to manually enter data and allowing them to
focus on expanding their business without worrying about whether their digital infrastructure would support
their growth.
Mac Environment
Troy Filters was originally set up on Windows, and ensuring the server didn’t crash was a task in and of itself.
They switched to Apple products because they offered greater stability and ease for their 8-10 user peer-to-peer
network; therefore they needed a solution that was compatible with Mac. aACE is a cross-platform solution.
Scalability
AcctEdge could only support a maximum of 10 users. As Cory looked toward the future, he wanted a software
solution that would facilitate the growth and expansion of his business. aACE is designed to support up to
several hundred concurrent users, making it the perfect solution for small but growing businesses.
case study
212.532.1378
info@aACEsoft.com
INDUSTRY
Manufacturing and Distribution
COMPANY
Troy Filters, Ltd.
3700-A Parkway Lane
Hilliard, OH 43026
www.troyfiltersusa.com
NUMBER OF EMPLOYEES
10-15
DEVELOPMENT ENVIRONMENT
FileMaker
SOFTWARE
aACE+ Amazon Integration
CLIENT OVERVIEW
Troy Filters, Ltd. is a manufacturer and distributor
of premium air filtration products designed to
improve air quality and promote energy efficiency,
sustainability, recycled and recyclable materials, and
other forms of environmental accountability.
For 20 years, Troy Filters has designed filtration
products custom engineered for commercial,
institutional, and industrial application. They
manufacture air filtration products for a wide variety
of systems and over 5,000 parts.

3. RESULTS
Seamless Integration
Amazon orders go right into aACE as they come in, eliminating the need for a
second software solution to handle those orders separately. This means Cory
and his team no longer need to manually import and export data between
two different software solutions, eliminating a major source of errors. They
currently handle an average of 600 Amazon orders per week, something they
could not have done before aACE.
Increased Efficiency
aACE automatically breaks down the orders and generates shipments, saving
countless man-hours on what was once a tedious task. Cory also states that
inventory replenishment, cost tracking, and CRM functionality have improved
by “light-years” since implementing aACE.
Enhanced Usability
Because aACE is so user-friendly, Cory no longer needs to make sure his new
hires are software-savvy and can instead focus his hiring strategy on finding
candidates that can set up, pack, and ship the many orders coming in through
aACE.
Improved Operations
Since implementing aACE, Troy Filters has saved a minimum of 40-80 man-
hours per week while increasing the number of orders processed from 300
to 600 per week. aACE has also exposed other inefficiencies in Troy Filters’
operations, giving Cory the chance to optimize his business’ workflow.
case study
212.532.1378
info@aACEsoft.com

4. THE FULL STORY
Four years ago, Troy Filters began selling filters directly to consumers
through Amazon.com. For the first two years they averaged 100 orders
per week through Amazon, which increased to 300 orders per week in
the third year. As the demand for his product rose, Troy Filters Founder
and President Cory Elliott found that his previous software solutions
couldn’t keep up with his growing business. That’s when he turned to
aACE.
When Troy Filters began selling their product on Amazon, they were
using two separate software solutions—ReadyShip for shipping
Amazon orders, and AcctEdge for everything else. Because the two
systems did not integrate, Cory and his team had to manually export
data from ReadyShip and enter it into AcctEdge. It was a tedious and
time-consuming process, made more difficult by the increasing volume
of Amazon orders.
Cory first researched SaaS solutions such as NetSuite because he
needed something compatible with Mac products and the cloud seemed
like the best fit. However, those solutions proved to be expensive and
far too bulky for his small business. He decided to look into building
a custom solution in FileMaker, and that’s where he found aACE. To
have a truly all-in-one solution that met his company’s needs, Cory
needed software that could handle the many size combinations for the
filters they sell. Michael at aACE assured him that it could be done. The
team at aACE worked closely with Cory and his team to implement
the software for Troy Filters’ custom manufacturing requirements with
seamless Amazon integration. The technical challenges were met by
aACE 4.0 out-of-the-box.
case study
212.532.1378
info@aACEsoft.com
SUCCESS AND Q&A TESTIMONIALS
Here is what Troy Filters’ Founder and President, Cory Elliott, has to say
about the results of the aACE software implementation:
How do you feel about the results?
We wouldn’t be able to do what we do without what aACE does for us. We
used to spend hours entering each piece of data by hand—aACE automates
ALL of it, freeing up our employees to handle our increasing volume of orders.
We can do a lot more now thanks to aACE’s near-limitless functionality.
How do you feel about aACE support?
Michael, Brian, and the team operate with a level of responsiveness that goes
beyond what I could have imagined. There were a few bumps in the beginning
because Amazon is very specific to minute details, but the team at aACE got
us through the intricacies of the integration process in no time!
Who would you recommend aACE to?
Any business owner facing the challenging task of integrating their Amazon
orders into one solution that handles all of their needs. There isn’t much
limitation to what the software can do, and it flows beautifully.