Read the guide at: bit.ly/subITacademy Today’s subscription businesses require speed and flexibility to launch new products in the market, the ability to automate manual processes, and visibility to the key metrics required to make accurate business decisions. Delivering these capabilities requires a reliable ‘enterprise-grade’ system with services that are built on a secured, high-performing and scalable infrastructure. This Academy guide will cover the key capabilities required to support your mission-critical subscription business operations. Read the guide at bit.ly/subITacademy

1. Subscription IT
Delivering High Performance,
Availability and Scalability
Marc Aronson, SVP Engineering, Zuora

2. We now live in a Subscription Economy…
Potential subscribers on mobile, social, web
are demanding new consumption models
- The Economist 2014
6.8 BILLION
80% OF CUSTOMERS

3. and your business is shifting from…
managing products…
to managing relationships.

4. In Subscription IT
e v e r y t h i n g i s d i f f e r e n t .
Academy Guide:
Delivering High Performance,
Availability and Scalability

5. Defining your performance needs
Understanding capacity and response times
Synchronous vs. asynchronous transactions
Network latency requirements
bit.ly/subITacademy

6. Building a scalable architecture
S c a l a b i l i t y m e a n s l i n e a r t r a n s a c t i o n p e r f o r m a n c e
Scale to avoid performance bottlenecks
H o r i z o n t a l v s . v e r t i c a l s c a l a b i l i t y
Network latency requirements
bit.ly/subITacademy

7. Availability and disaster recovery
The importance of business continuity planning
D e f i n i n g r e c o v e r y o b j e c t i v e s ( RTO, RPO, and RLO)
D i s a s t e r r e c o v e r y b e s t p r a c t i c e s
bit.ly/subITacademy

8. Datacenter operations
T h e r i g h t d a t a c e n t e r f o r m i s s i o n - c r i t i c a l a p p l i c a t i o n s
P r i v a t e v s . p u b l i c v s . h y b r i d c l o u d a p p r o a c h e s
N e t w o r k i n f r a s t r u c t u r e a n d l a t e n c y
bit.ly/subITa cademy

9. Learn from those who’ve been there.
Strategies for Ongoing
Success in the Subscription Economy
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10. Delivering High Performance, Availability and Scalability
bit.ly/subITacademy
f i n d t h i s g u i d e & s o m u c h m o r e a t b i t . l y /subITacademy