Reducing Shoplifting
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  • Since around 2000 shoplifting has doubled and now it is considered the #1 property crime in both the United States and Canada.
  • Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door
  • Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door
  • Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door
  • Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door
  • Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door
  • A staff trained in Shoplift Prevention has been shown to help reduce employee theft as well. It is important to note that “employee theft” or “internal theft” is almost as common as “shoplifting” Again this should be of major concern to all businesses. Well it works by getting your employees involved in the overall process of theft reduction. And some psychologists believe that this involvement gives employees a greater sense of responsibility. And employees tend to police themselves more effectively. Also as importantly, it sends a clear message to every employee that your business takes retail loss very seriously and is proactive in dealing with all forms of theft. So even if you have shoplifting under full control, even if you have an impenetrable security system, training may still be of major benefit in dealing with internal theft reduction
  • Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door
  • Reduce Shoplifting and hang onto your profits. Staff training in shoplift prevention has been shown to help keep more of your profits from walking out the door

Transcript

  • 1. You work way too hard in your business to have merchandise and profits walking out your door. How to Stop Shoplifting Designed by Tarasoff and Associates
  • 2. But the facts are in and they are disturbing. You may be thinking. NOT ME. This can’t be happening in my business.
  • 3. But the reality is Shoplifting is everywhere and virtually every retailer is affected…..
  • 4. Hi my name is Fred Tarasoff and I head the Retail Loss Prevention Group …for almost 20 years I have been working with retailers, both the mom and pop store as well as the big box stores to reduce shrinkage.
  • 5. Here we are talking about both internal as well as external theft. Shrinkage effects the bottom line of virtually every retailer. ….and sometimes retailers may not be fully aware of the extent of that shrinkage may be having in there business.
  • 6. Did you know that 1/3 of business that fai
  • 7. So it affects almost all businesses… Large, small, franchised, independent, big cities, small town….those with security systems, those without security systems all are adversely affected by this crime.
  • 8. Today the average shoplifter steals around $254.00 per incident. This is way up from $114.00 in 1998. Men and women steal about equal as often and…. December is the most active month for shoplifters.
  • 9. And its getting worse. Shoplifting is getting much worse. Since around 2000 shoplifting has doubled and now it is considered the #1 property crime in both the United States and Canada.
  • 10. So People Steal and they Steal A lot……
  • 11. With shoplifters an average of ONE out of TEN is stealing from you. LOOK at it this way. Ten people enter your store and start shopping, one of them is stealing from you. .
  • 12. One hundred people walk in; ten of them are stealing. How many customers do you get? Do you get 200, 500 or a 1000 customers a day?
  • 13. Think about it. Considering the average shoplifter steals $252 per incident. This can really add up. Does this sound like a lot? Well It really is.
  • 14. Now while these numbers are averages, and individual locations can vary more or less in their percentages, the dollar amounts may still make a huge impact on your profit.
  • 15. Now here is another shocking stat. A shoplifter is caught only about 1 in 50 times!
  • 16. By the way… a shoplifter is arrested only on average 1 in 100 times.
  • 17. What I have discovered is things have changed drastically in the last 10 or 12 years. There has been a shift where now the shoplifter has a distinct advantage over the retailer.
  • 18. That advantage being technology and more specifically the internet. Don’t get me wrong, technology has help the retail field with more sophisticated security systems, better anti-theft devices and access to online training programs.
  • 19. But the advantage is still on the side of the thief. Today’s shoplifter is more sophisticated and more informed that ever before…..
  • 20. There are hundreds of websites, forums and blogs that instruct shoplifters how to be more successful in stealing.
  • 21. There are hundreds of videos some with thousands of views that teach the shoplifter how to outsmart even the latest anti-theft devices and security systems.
  • 22. So what is the answer? What is the best solution to dealing with shoplifting?
  • 23. For some retailers Anti-theft devices like the security gates and security cameras can be a good investment and act as a deterrent.
  • 24. Just be aware that many security devices can be outsmarted by thieves and all that information is available online
  • 25. So back to the question. What is the best solution to dealing with shoplifting and is there an effective yet affordable solution to minimizing loss? An the answer in most cases is yes.
  • 26. Loss prevention experts agree, the best method of reducing shoplifting is training. A staff regularly trained in a good Shoplifting Prevention Training Program can reduce your shrinkage rate by as much as 70% Did you know? V Designed by Tarasoff and Associates
  • 27. A well trained, aware and alert staff will get you known as a tough target and thieves hate a tough target. Even if you currently have anti-theft devices in place, training will add another important layer to your overall security strategy Did you know? V Designed by Tarasoff and Associates
  • 28. It is also important to be aware that training has multiple benefits to you and your business Did you know? V Designed by Tarasoff and Associates
  • 29. Designed by Tarasoff and Associates 6 BENEFITS OF STAFF TRAINING
  • 30. Reduce Shoplifting And Retain Profits Reduce Shoplifting and hang onto your profits. Staff training in shoplifting prevention has been shown to help keep more of your profits from walking out the door V Designed by Tarasoff and Associates
  • 31. Reduce Risk of Being Sued Training may help Reduce the Risk of your business being sued. This is now becoming a legitimate concern as a growing number of retailers are being sued by shoplift suspects for improper action. Such as False accusations, improper apprehension and/or false arrest. V Designed by Tarasoff and Associates
  • 32. Put Staff at Ease Dealing with an Incident In a survey more than 50% of retail employees admitted looking the other way when a known shoplifting incident was occurring because they felt too apprehensive and unsure of how to properly deal with it. Training can help make your employees more comfortable and at ease when facing a shoplifting incident V
  • 33. Become Known as a Tough Shoplifting Target Training will help make your business a “tough target” for shoplifters. Shoplifters tend to repeatedly steal from what they consider an “easy mark” or an easy target” and often thieves will share this information with other thieves. We find when this happens massive amounts of profits can quickly pour out of your business V Designed by Tarasoff and Associates
  • 34. Recognize Potential Violence Training helps to recognize when a Situation may turn violent. In the last decade shoplifting violence has increased. There has been a growing number of cases whereby retailers have been attacked by a shoplifting suspect. There are some important telltale signs that a suspect may turn violent that every member of your staff should be know. V
  • 35. Reduce Employee Theft A staff trained in Shoplift Prevention has been shown to help reduce employee theft as well. It is important to note that “employee theft” or “internal theft” is almost as common as “shoplifting”. Again this should be of major concern to all businesses. Training helps by getting your employees involved in the overall process of theft reduction. V
  • 36. Reduce Employee Theft Some psychologists believe that this involvement gives employees a greater sense of responsibility. Employees tend to police themselves more effectively. It also sends a clear message to every employee: that your business takes retail loss very seriously and is proactive in dealing with all forms of theft. V Designed by Tarasoff and Associates
  • 37. Reduce Employee Theft So even if you have shoplifting under full control, even if you have an impenetrable security system, shoplifting prevention training may still be of major benefit in dealing with internal theft reduction V Designed by Tarasoff and Associates
  • 38. In the past only large retailers had the budget for extensive loss prevention but now thanks to technology and the internet, all retailers including small independent stores can better protect their assets with this online training program.
  • 39. This online program takes less than 2 hours to complete and was developed by one of the top loss prevention experts together with law enforcement agencies, security personnel as well as more than 300 interviewed shoplifters
  • 40. This training focuses on deterring and preventing theft through "Behavioural Profiling" and will teach you and your staff how to be more aware of the tell tale signs that a shoplifting incident is about to occur and best preventative action
  • 41. As well as what action should be taken if you have witnessed a shoplifting act in progress.
  • 42. Two Training Courses available Managers Edition & Employee Edition
  • 43. A staff properly trained in Shoplifting Prevention can reduce your shrinkage by as much as 70%. “Because you work too hard to have profits walking out your door”
  • 44. A staff properly trained in Shoplifting Prevention can reduce your shrinkage by as much as 70%. “Because you work too hard to have profits walking out your door”