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Mission Critical SharePoint: Is the Platform Ready?

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In this WinWire CIO Insights series, we listened to Omnicell CIO discuss about why SharePoint is ready for prime-time and should be treated at the same level as CRM and ERP. …

In this WinWire CIO Insights series, we listened to Omnicell CIO discuss about why SharePoint is ready for prime-time and should be treated at the same level as CRM and ERP.

SharePoint is leveraged in the most complete manner - Intranet, Corporate Website, Supplier Extranet, Analytics interface to SAP and more.

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  • inSite is our new information portal for all people working at Omnicell. It is the vehicle we will use to communicate information across the company. Today we primarily use email to communicate globally, across departments and teams. With inSite, we have the tools to post and manage communication, and to personalize email notification when information changes or is newly available. inSite is also a document repository. Presentations, brochures, manuals, technical reference documents, whitepapers, forms, policies, process flows and many other types of documents are available in inSite. These documents are presented to you in many web sites and pages. They are available in document libraries and are all searchable through inSite’s powerful search feature.In inSite you can easily find the content you are looking for, just as you do in Google. Also, we have an extensive people search capability which displays people’s location and phone information, along with an organization tree for each employee. We at Omnicell use many systems and web sites to access internal information and to manage our personal data, such as our benefits. inSite provides an easy way to locate these resources and access them directly. inSite is primarily a collaboration environment. In it you can share with your teams not only documents but issues, tasks, discussions, and blogs.inSite is based on the powerful new version of Microsoft’s SharePoint 2007. This is the platform we will be using to build new capabilities for our entire KM strategy.
  • The main action all of us can take is to provide feedback. There is a feedback link at the bottom of each page on inSite. Click on this link and enter your feedback. Also, there is a feedback action connected to each document published on inSite. This feedback will enable departments publishing content to improve it.Another key action all of us can take is to send a link to the documents and other content in inSite rather than send them via email. This will ensure all of us are using the same documents and their latest published version.Individuals publishing content should follow the guidelines for annotating and classifying our documents. This is called the Omnicell taxonomy. It is through this taxonomy that we can display and find documents using search. Authors are requested to update their documents directly on inSite with their latest version.Finally, Site Owners, those volunteers and recruited individuals who are managing the department sites, should participate in the KM community to continue to learn about inSite and SharePoint capabilities in order to help establish our standards for Intranet communication, document management and electronic collaboration.
  • inSite will deliver new capabilities over the next year. The possibilities are many. As we deliver new features, we will provide training so that each organization and individual can become as self sufficient as possible.We will form a Site Owner’s community where we will further their knowledge and advance best practices for the use of inSite. Each department has an identified Site Owner who will be participating in this community.Upcoming capabilities for inSite include:Electronic forms where we enter data directly on-line.Publish Excel content and reports in a secure manner eliminating the need to email and find the latest information. We will build automated workflows for approvals of documents and requests, such as the New Feature Request and the NPI process.We will build a customer portal, similar to inSite for our customers to access documentation, their data and their projects. Later in 2009, we will also be able to start integrating SAP content directly into inSite for those of you that do not need to be SAP users but need information from that system. And since we have a large mobile workforce, we will provide access to inSite via mobile devices, such as Blackberries and Treos.
  • Transcript

    • 1. CIO Insights - Mission Critical SharePoint: Is the platform ready?
    • 2. Legal Disclaimer
      All content and trademarks belong to the respective owners.
      Content shared is for your personal, non-commercial use only.
      No rights are granted for further commercial use without explicit written permissions of the companies mentioned in the presentation.
    • 3. Agenda – April 2010
    • 4. Mission Critical SharePoint: Is the Platform Ready?
      CIO Insights
      Jorge Taborga
      CIO and VP Supply Chain
    • 5. SharePoint at Omnicell
      Agenda
      Intranet - inSite
      Extranet
      Omnicell.com
      Business Intelligence
    • 6. The Vision of SharePoint at Omnicell
      • A totally new Web presence for Omnicell
      • 7. Information in one place available for employees, customers and partners
      • 8. Main information portal
      • 9. Global search
      • 10. Publish once, use many
      • 11. Secure content and access
      Knowledge Management is the foundation for the vision
      6
      6
    • 12. SharePoint Services Used at Omnicell
      Document Management
      Content Management
      List Management
      Forms Management
      Approval Workflows
      Excel Services
      Application Portal / connection to SAP and others
      Information/Access Security
      7
    • 13. Why Did We Select SharePoint?
      Single comprehensive platform for all targeted environments/solutions
      Documentation
      Content management
      Previous experience with version 2.0 in a hosted environment
      Lower cost of ownership compared to other solutions
      Available external talent
      Available talent for hire
      Highly compatible with our Microsoft-based infrastructure
      8
    • 14. Discussing Your Solutions
      Do you have SharePoint deployed at your company?
      What solutions have you built with SharePoint?
      What other systems do you use for document management?
      What other systems do you use for content management?
      Do you think SharePoint could address all of your intranet, extranet, and corporate site needs? If not, why not?
      9
      Follow us on WinWire’sYoutube Channel for a view of the interactive discussion – it’s like being there!
      http://www.youtube.com/user/WinWireTech
    • 15. Sharepoint at Omnicell
      Agenda
      Intranet - inSite
      Extranet
      Omnicell.com
      Business Intelligence
    • 16. What is inSite?
      11
      11
    • 17. SharePoint Replacement Strategy
      12
    • 18. How Do We Maintain inSite?
      13
      On-going Training
    • 19. Additional inSite Capabilities
      14
    • 20. inSite Usage
      15
    • 21. # of Documents on inSite by Month
      16
    • 22. Applying Our Own Best Practices
    • 23. Discussing Your Solutions
      Do you use SharePoint as your Intranet. If not, what do you use?
      What are your main challenges with SharePoint as your Intranet foundation?
      18
      Follow us on WinWire’sYoutube Channel for a view of the interactive discussion – it’s like being there!
      http://www.youtube.com/user/WinWireTech
    • 24. Sharepoint at Omnicell
      Agenda
      Intranet - inSite
      Extranet
      Omnicell.com
      Business Intelligence
    • 25. Extranet Functionality Already in SharePoint
      20
    • 26. Omnicell Extranet Vision
      21
    • 27. Development Considerations
      Omnicell Confidential
      22
    • 28. Self-Service and Advanced Functionality
      23
      Omnicell Confidential
    • 29. Extranet Architecture
      24
      ExtraNet
      • Content development
      • 30. Publishing to Extranet
      • 31. Use existing library tools
      • 32. Content rendering
      • 33. Secure access
      • 34. Leverage existing inSite capabilities
      • 35. Platform for new Web parts
      inSite Repository
      Extranet Repository
      Externally-facing functionality “tabs”
      Customer
      Internally-facing functionality “tabs”
      Field
    • 36. Discussing Your Solutions
      Do you use SharePoint as your Extranet. If not, what do you use?
      Would you consider SharePoint as the foundation for your Extranet. If not, why not?
      25
      Follow us on WinWire’sYoutube Channel for a view of the interactive discussion – it’s like being there!
      http://www.youtube.com/user/WinWireTech
    • 37. Sharepoint at Omnicell
      Agenda
      Intranet - inSite
      Extranet
      Omnicell.com
      Business Intelligence
    • 38. Improvement Areas
      Proper content organization and structure to easily find relevant information
      Content representation on lead generation and selling
      Product benefits, ROI, correlation of sections etc.
      Content management and process to update information
      Replace older and irrelevant content
      Effectiveness of search capabilities
    • 39. Redesigned www.omnicell.com
      Content layout standardization and content lifecycle management using Publishing site infrastructure including master pages and page layouts
      Faster development of new web pages and easier update to existing content when newer versions of Omnicell’s products are released
      Ease of cross-linking content like case studies and white papers to products
      Extensible architecture for additional data to be added to pages without IT involvement (using specific out-of-box Webparts (CQWP and Summary links)
      Out of box search provided a robust website specific search functionality
      Custom Webparts developed for organizing tab based content for each project and standardize it across the solution representation
      Platform for capturing behavioral analytics of website visitors using SharePoint’s usage analysis
    • 40. Logical Architecture of Omnicell.com
    • 41. Images of the Home Page
    • 42. Layout for Solutions page
    • 43. Other Sections
    • 44. Discussing Your Solutions
      Would you consider SharePoint as your content manager for your corporate Web site? If not, why not?
      33
      Follow us on WinWire’sYoutube Channel for a view of the interactive discussion – it’s like being there!
      http://www.youtube.com/user/WinWireTech
    • 45. Sharepoint at Omnicell
      Agenda
      Intranet - inSite
      Extranet
      Omnicell.com
      Business Intelligence
    • 46. Our View of Business Intelligence
      35
      Systems
      Reporting Scope
      Business Intelligence
      Data Warehouse and
      BI Tools
      SAP ECC
      SAP CRM
      Siebel
      Agile
      Operational
      Reports &
      OLTP
    • 47. Business Intelligence Objectives for Omnicell
      Financials
      Sales
      Operations
      Markets
      36
    • 48. Proof of Concept Objectives (underway…)
      37
    • 49. Technology Scope
      38
    • 50. SAP Data in PowerPivot for Ad-hoc Analysis
      39
      Filters
      Report Body
    • 51. SAP Data via Reporting Services
      40
    • 52. Discussing Your Solutions
      Would you consider SharePoint as a component for your business intelligence solution? If not, why not?
      41
      Follow us on WinWire’sYoutube Channel for a view of the interactive discussion – it’s like being there!
      http://www.youtube.com/user/WinWireTech
    • 53. Overall Q&A
      42
      Follow us on WinWire’sYoutube Channel for a view of the interactive discussion – it’s like being there!
      http://www.youtube.com/user/WinWireTech
    • 54. That’s All, Folks!
      For further information, please contact:
      Raj Badarinath
      VP Marketing
      Marketing@WinWire.com